Kerstin (Ilona Theresia) Burgen-Reporting and analytics for HR
Check rate
Experience
Reporting and analytics for HR
Apobank
- Designing and implementing an interactive evaluation system for top executives to rate core competencies such as goal orientation, team culture, and strategic alignment.
- Integrating control mechanisms to enforce feedback limits and store evaluations in a central system to ensure data integrity.
- Optimizing data processing for personnel development by automating the merging of various information sources for form letters.
- Implementing technical data preparation and analysis for the annual compensation comparison in the financial sector.
- Developing automated processes for data preparation in Excel using Power Query, ensuring data integrity and anonymization according to data protection requirements.
- Automating personnel cost analysis by developing a solution to process data from the Paisy system into an SAP-compatible Excel file.
- Creating test cases, user documentation, and test plans for all developed systems.
- Technologies: Power Query, MS Office 2016 (Word, Excel, PowerPoint), Paisy, SAP, VBA.
Developer
Metafinanz-Informationssysteme GmbH / Allianz Versicherungsgesellschaft
- Implementing a workflow to control test execution in VAPI-XP under HP ALM.
- Creating external VB Scripts for test automation.
- Technologies: Quality Center/ALM, VB Script, Excel 2010, VBA, DB2, MS SQL.
Product Management / Project Management / Business Development
FeelGood Products GmbH
- Developing an AI-based solution for personalized advice in health and nutrition, using artificial intelligence, data modeling, and Scrum.
- Setting strategic direction and growing the brand, introducing efficient operational processes and structures to support daily operations.
- Developing and launching the 'Feelgoodbears' dietary supplements, including formulation, design, and compliance with health and safety regulations.
- Building and optimizing the online sales channel, including website management, SEO, and using e-commerce platforms to increase brand awareness.
- Running integrated marketing campaigns across digital and traditional channels and coordinating influencer marketing activities.
- Developing and maintaining strategic partnerships to expand sales channels.
- Responsible for budgeting, financial management, reporting, cost control, and investment planning, including journal entries and accounting compliance.
- Technologies: MS Azure (Azure Health Bot, Azure OpenAI (GPT-4), Azure Cognitive Search, Azure SQL Database, Azure Computer Vision (OCR)), Google Custom Search API, Trello, Power Query, MS Office 365, Shopify, Adobe Photoshop, Adobe Illustrator, MidJourney, OpenArt, ChatGPT.
Opening a test station
Administration / Clinic Management
Klinik Mednord
- Responsible for hiring, training, and development of doctors, nurses, and administrative staff.
- Overseeing the clinic budget and managing financial matters such as billing with insurers and patients.
- Organizing daily operations, including patient management, appointment scheduling, and inventory control.
- Monitoring quality of medical care, compliance with protocols, and health and safety regulations.
- Ensuring high patient satisfaction and meeting patient needs.
- Planning and executing marketing strategies and organizing events to raise awareness.
- Developing ideas to improve medical care through new technologies or procedures.
- Analyzing data and preparing reports for the Bavarian Office of Statistics, as well as evaluating relevant KPIs such as bed occupancy.
CDR Manager / BI Analyst
Vattenfall
- Management and analysis of charging data (Charge Data Records) for e-mobility.
- Creation and expansion of comprehensive reports and charts in MS Power BI based on various KPIs.
- Consideration of complex tariff structures (AC/DC, duration, kWh) in billing with customers and suppliers.
- Validation of CDRs from invoices and contracts, and creation of reference tables for tariffs and charging station operators.
- Reporting to roaming partners for invoice verification and conducting CDR analyses for quarterly closings.
- Technologies: MS Power BI, MS Office 365 (Excel, PowerPoint), Power Query.
BI Consultant
Rubix/Zitex
- Development of a high-level concept for integrating existing ERP systems into a database system after a corporate merger.
- Conducting the current-state analysis and describing the target state.
- Identifying stakeholders and defining requirements with priorities and implementation effort.
- Presenting the BI team and defining responsible roles.
- Visualizing data analysis in Power BI.
- Technologies: MS Office (Excel, PowerPoint), MS Power BI.
Senior BI Product Manager/Owner
Xing SE
- Managing BI projects through the entire lifecycle using agile (Scrum) and traditional PM methods.
- Creating epics, user stories, and plans for product development.
- Verifying and prioritizing customer requirements in line with company strategy.
- Developing test cases, benchmarks, and product documentation.
- Coordinating with data-delivery teams for early planning of BI changes.
- Visualizing ad-hoc requirements in MicroStrategy.
- Designing and delivering product training.
- Technologies: Exasol, MicroStrategy, Atlassian JIRA, Atlassian Confluence, MS Excel, MS Word, Slack.
Requirements/Product Management, Reporting and Testing
BMW Trainingsakademie
- Supporting the Future Retail HR IT project to implement talent management systems (TMSi).
- Creating IT specifications and designs for the KPI dashboard and TMSi in HP ALM, Jira, and Confluence.
- Defining epics and user stories for the product backlog and participating in Scrum events.
- Developing and integrating a Retail HR KPI dashboard using SAP BO.
- Performing market-level monitoring and reporting to ensure data quality.
- Managing testing, including specifying and executing test cases (UAT, A/B tests), and handling defects.
- Coordinating with IT departments, business support, and product owners.
- Technologies: TMSi, HP ALM, Atlassian JIRA, Confluence, SAP BO, ITSM Suite, MS Excel, MS PowerPoint.
Database Developer/Analyst
E.ON
- Evaluating and analyzing extensive pricing structures using a MySQL database.
- Maintaining the database by creating and editing views and tables with SQL scripts.
- Processing external data with Pentaho Data Integration and exporting it as Excel reports.
- Designing ETL job elements and transformations for data analysis.
- Performing database-level tests for quality assurance.
- Visualizing analysis results in pivot tables.
- Technologies: HeidiSQL, MySQL, Pentaho Data Integration, Microsoft Azure, Microsoft Power BI, MS Excel.
E-Commerce Business Owner
Own Project
- Expanded an online shop system by adding wholesale products and marketing them on eBay and Amazon.
- Developed an Excel solution for automated processing and uploading of product data from CSV files to Shopify.
- Implemented functions to optimize product titles, descriptions, and inventory updates.
- Synchronized inventory between Shopify, eBay, and Amazon using specialized apps.
- Improved the eBay presence by designing CSS/HTML templates.
- Carried out marketing activities such as SEO, content optimization, Google AdWords, and social media.
- Analyzed sales data and KPIs (visitors, net revenue, order value) using Power BI.
- Technologies: Shopify, MS Office/Excel 365, VBA, SSAS, Power Pivot, MS Power BI, HTML, CSS.
Process Management
BMW
- Designed and administered a JIRA project to monitor workflows for updating control unit error logs.
- Coordinated with departments to define processes and timing factors.
- Created state machines in UML and drafted technical specifications.
- Oversaw and monitored the entire implementation process.
- Technologies: MS Excel, MS PowerPoint, MS Visio, Atlassian JIRA, Confluence.
Requirements Manager / Product Manager / Software Engineer
Intel Mobile Communications GmbH / Intel Germany GmbH
- Supported designers and testers by developing custom methods, flows, and software solutions for mobile technology and IoT.
- Managed projects using agile methods (Scrum), including gathering requirements, sprint planning, and Kanban board management.
- Expanded a multi-project handling concept and synchronized multiple test management databases in HP QC/ALM.
- Developed an IP concept as a class/instance solution for structuring derivatives.
- Designed and implemented interfaces using the OTA API in VBA to upload test results from Excel to QC-ALM.
- Developed business intelligence software, including importing test results into a MySQL database.
- Defined KPIs such as test plan coverage and execution progress, and created reports in QlikView.
- Conducted training and provided 3rd-level user support.
- Technologies: HP ALM 12.0, ClearQuest, MySQL, VBA, VBS, OTA API, REST API, JIRA, QlikView 2012, MS SQL Server.
Project Manager / Product Management / Development
Infineon / Intel Mobile Communications GmbH
- Led the project to design and introduce a QC-based test management system for chip power management.
- Created a concept for multi-project handling and synchronizing ALM projects within a product family.
- Developed and rolled out an RDF approach for power management.
- Programmed workflow scripts in QC, Excel, and Windows to automate processes.
- Implemented interfaces between Excel and the QC API for data import/export.
- Developed reports and templates to visualize test data using SQL queries.
- Conducted workshops and training sessions for users and clients.
- Technologies: HP Quality Center 10.0, HP ALM 11.0, ClearQuest, VBA, VBS, OTA API, MS SQL Server, SharePoint.
Test Analyst
Kabel Deutschland GmbH
- Conducted system tests at the web service and front-end levels for connecting partners to the customer portal.
- Coordinated offshore development in India and ensured communication.
- Identified use cases, wrote test case descriptions, and executed and evaluated the tests.
- Tracked defects and contributed to test case automation.
- Integrated product data into Oracle databases and modified customer master data.
- Technologies: SOAP UI, ClearQuest, Mercury Quality Center, TOAD for Oracle, Oracle SQL Developer.
Internet provider (apparel industry)
- Development of an online store with integrated inventory management.
- Development of a tool for automatic data synchronization between the store and the inventory system.
- Focus on database design and software development in an e-commerce environment.
- Technologies: MS Access, VBScript, VBA, EMS SQL Manager, Zencart.
Requirements Manager
BMW
- Design and creation of new projects in Mercury Quality Center for data configuration of control units.
- Identification and assessment of functional requirements as well as creation of functional specifications.
- Administration, customization and technical implementation in VBScript.
- Documentation and creation of UML diagrams.
- Implementation of scripts for automatic processing of data import/export from Outlook and Excel.
- Technologies: Mercury Quality Center 8.2/9.0, VBScript, VBA, Visio 2003, MS Word.
Incident Manager / Software Developer
Hypovereinsbank
- Incident management and third-level support for the Windows XP rollout.
- Design and implementation of a GUI for administering a system that supplies data to decentralized servers.
- Development of interfaces for processing process information and communicating with reference servers.
- Development of a tool for installation validation in integration and quality assurance environments.
- Design of the system architecture and automated updating of test XMLs.
- Technologies: MS Windows NT/XP, Visual Basic 6.0, SourceSafe, COM, MS Project, XML, HTML, Rational Rose, Visio.
University
- Development of a CATI program for computer-assisted telephone interviews including questionnaire logic.
- Implementation of filter flows based on the answers to the questions.
- Management of decentralized data storage and central aggregation of results for SPSS.
- Technologies: Visual Basic 6, MS Access 2000, VBA, SPSS.
Database Developer
Software company (Toshiba)
- Further development of a Management Information System (MIS) for the dynamic display of sales figures and inventories.
- Database design and formulation of complex queries.
- Programming stored procedures in T-SQL and creating DTS packages.
- Development of a VB program to manage user-defined system tables.
- Support for clients in an international environment.
- Technologies: Visual Basic 6, MS SQL Server 2000, T-SQL, DTS, Datawarehouse.
Deutsche Bank
- Created presentations and complex charts in Excel and PowerPoint for the investment division.
- Followed styles and standards when preparing documents.
- Managed documents in Documentum.
- Developed an application for creating shift schedules.
- Communicated and documented in English.
- Technologies: MS Windows NT/XP, Documentum (e-docs), VBA, Lotus Notes, MS Office 97.
Stahlwerke Bremen
- Converted a PC application for calculating pig iron desulfurization processes to Visual Basic 6 using OOP.
- Designed the frontend and database.
- Implemented data access using ADO.
- Processed and exchanged data via telegram traffic (SIVAX).
- Technologies: Visual Basic 6, VBScript, Source Safe, SQL, Oracle Rdb.
Retail
- Migrated the database from Paradox 9 to MS SQL Server 7.
- Adjusted the frontend and installed the SQL Server on NT systems.
- Designed the database and implemented data integrity.
- Programmed automated backups and used Transact-SQL.
- Created VBA macros in Excel and Word to display database queries.
- Technologies: MS SQL Server 7, VBA, MS Excel 2000, Paradox 9, Transact-SQL, TCP/IP.
Managing Director
Network Solutions Company
- Founded and led a company for network solutions.
- Sold the company shares in 2001.
Retail
- Enhanced and implemented a merchandise management system for store operations.
- Programmed interfaces for label printers and cash registers.
- Trained staff, provided support, and maintained the POS software.
- Set up remote data transmission and created user manuals.
- Developed the frontend using Paradox (ObjectPAL).
- Technologies: Windows NT 4, MS Excel 5, VBA, Paradox 5/7/9, ObjectPAL.
Industry Experience
See where this freelancer has spent most of their professional time.
Experienced in Information Technology, Retail, Healthcare, Automotive, Banking and Finance, and Food and Beverage.
Business Area Experience
See which departments and functions this freelancer has contributed to most.
Experienced in Information Technology, Product Development, Project Management, Quality Assurance, Business Intelligence, and Operations.
Skills
Areas Of Application
- Business Intelligence
- Database Design And Analysis (Oracle, Ms Access, Ms Sql Server, Mysql, Db2)
- Quality Management / Quality Assurance
- Methodology, Processes
- Agile Project Management (Scrum / Kanban)
- Project Planning And Coordination
- Concept Development
Focus Areas
- Data Analysis
- Business Analysis
- Concept Development/Specifications
- Product Management
- Scrum / Kanban
- Excel/Vba Development
Products
- Hp Alm/Quality Center: Excellent Knowledge
- Clear Quest: Good Knowledge
- Ms Office And Vba: Excellent Knowledge
- Atlassian Jira: Very Good Knowledge
- Atlassian Influence: Very Good Knowledge
- Power Bi: Very Good Knowledge
- Qlikview: Very Good Knowledge
- Pentaho Data Integration: Very Good Knowledge
- Visio: Very Good Knowledge
- Microstrategy: Good Knowledge
- Sap Bo: Good Knowledge
- Shopify: Excellent Knowledge
Programming Languages/Development Environments
- Vba/Vb Script: Very Good Knowledge
- Visual Basic: Very Good Knowledge
Databases
- Ms Sql Server: Very Good Knowledge
- Mysql: Very Good Knowledge
- Oracle: Good Knowledge
- Oracle Rdb: Good Knowledge
- Exasol: Very Good Knowledge
- Bde: Good Knowledge
- Dao/Ado: Good Knowledge
- Db2: Very Good Knowledge
- Paradox: Very Good Knowledge
- Access: Very Good Knowledge
Industries
- Automotive
- E-Commerce
- Healthcare
- Banking
- Business Administration
- Retail
- Wholesale And Foreign Trade
- Trade
- Import/Export
- Cable Network Operators
- Aviation
- Steel Industry
- Management Consulting
- University
- Microelectronics/Semiconductors
- Mobile Communications/Iot
- Insurance
- Energy
- Social Networks
Languages
Education
Academy for Data Processing
Office Clerk · Bremen, Germany
Certifications & licenses
Professional Scrum Master (PSM I)
Professional Scrum Product Owner (PSPO I)
Statistics
Experience
Global Experience
Expertise
Qualifications
Profile
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