Hans (Jürgen) Friedrich-Executive Consultant AI/AI Marketing & Sales
Check rate
Experience
Process expert and AI developer
Dev.d2d-hub.com
· Initial situation and target picture – which problem does the platform solve, for which user group? · Requirements gathering and scope – from the idea through the processes to the scope, · Architecture and technology selection – stack, hosting, data storage,
- Vercel Inc. – hosting and delivery of the application.
- Supabase – database, authentication, and file storage.
- Stripe – processing payments for application and unlock fees.
- Resend – sending transactional notification emails
- Calendly – appointment booking for consultation calls; processes the data provided there (e.g. name, email address, appointment request). · AI components – which models or providers, which task does the AI take on exactly,
- Claude Opus 5 by Anthropic. · Data model and integrations – interfaces to third-party systems, import/export, APIs.
Building a modern digital AI B2B platform for a SaaS product
Content Butler GmbH
- Creating customer journeys for target customers (personas)
- B2B marketing organization and operating models
- B2B marketing performance and attribution.
- Building online campaigns from content, to dialogue, to closing funnels
- Building CRM (Active Campaign)
- Marketing through business social media platforms
- Acquiring reference customers
- Developing a pricing and tariff structure with service offerings
- Developing family & friends programs for the launch of marketing
- Creating an affiliate program
GTM fiber optic expert
Metrofibre GmbH
- Creating a data-based expansion strategy
- Agency management with partner evaluation, selection of agencies, and control
- Creating a general go-to-market (GTM) concept for customer acquisition in the clusters
- Analysis and optimization of cluster management
- Initial contact through closing a cooperation agreement with the 10 top cities in NRW as expansion area
- Daily project reporting
Cluster project lead
HelloFiber
- Detailed project plan, D2D timing, milestone plan, time & budget planning
- Coordination with all internal departments involved, from marketing to construction management
- Prioritization of clusters in a region or city and then prioritization within a cluster
- Prioritization planning based on defined criteria (backbone, housing market, business customers, income and tax revenue)
- Aligning project plans with internal and external stakeholders (with construction partners and with the city)
- Developing criteria for partner management in the D2D area
- Daily control of partners and implementation (construction) partners in coordination meetings
- Documentation and visualization of existing processes and development and alignment of new processes
- Coordination with mayors and city councils, political parties, participation in city council meetings
Project lead & subject matter expert for building SME B2B business
1&1 Versatel
- Identification of relevant sales partners consisting of B2B agencies, business shops, and system integrators
- Creating business cases
- Sales management & sales controlling B2B
- Creating a sales motivation model for internal employees and external partners
- Developing the partner concept for all agencies
- Developing a commission model for employees and partners
- Documenting and visualizing existing processes and developing and aligning new processes for partner integration
- Acquiring B2B partners
- Project plan, milestone plan, time & budget planning
Program Management & Subject Matter Expert
PŸUR Business
- Design of an online availability tool for fiber marketing
- Building an online campaign management tool
- Analysis and optimization of partner enablement management
- Detailed project plan, milestone plan, time & budget planning
- Optimization and restructuring of partner contract management
- Building a PŸUR sales partner portal with an online ordering process
- Development of the partner support concept
- Daily up-to-date project reporting on resources, timing, and budget
Project Management
Genius.tv & Agens.digital
- Building a campaign management tool
- Integration of the telesales team and their processes into the sales platform
- Coordination of frontend and backend development
- Setup of a campaign management tool
- Employee training and coaching
- Project management (time, budget, reporting)
- Preparation for the integration of additional channels
- Go-live
Subject Matter Expert for Concept Development (remote)
Metro
- Creation of the basic concept for D2D B2B marketing
- Creation of a training concept in English
- Budget planning with personnel costs, commission, and revenue targets
- Definition of key figures (KPIs) for marketing
- Project plan, milestone plan, and timing
Project Manager
Orange & Romcom Shop s.r.l.
- Development of a sales concept together with network operator Orange Romania
- Sales controlling & sales management
- Hiring the first employees and running a pilot
- Training of employees
- Handover to the line organization
Customer Experience Principal Consultant
Huawei Technologies
- Product management for the Huawei CX platform
- Competitive analysis
- Development of new use cases
- Selling the platform at C-level to telecom operators worldwide
- Presenting the solution at exhibitions and trade fairs worldwide
- Calculation of the operator business case
Subproject Lead B2B
Deutsche Telekom AG
- Product management – development of requirements for the platform and coordination with the developers in Silicon Valley
- Creation of a go-to-market concept for Deutsche Telekom's enterprise sales
- Development and implementation of a motivation model for enterprise sales
- Creation of proof of concept and go-to-market pilots
- Sales controlling
- Go-to-market concepts & commission model
Project Manager & Interim CSO
Deutsche Telekom „Business Unit Payment“
- Creation of a sales concept and sales processes for go-to-market through Telekom sales
- Sales steering
- Development and implementation of a commission and motivation model for Telekom sales
- Introduction of sales controlling, CRM, sales forecast, etc.
- Introduction of sales controlling & sales KPIs
- Employee acquisition and hiring
- Transition from project into daily operations
- Sales setup & partner acquisition
D2D Expert
PMODE GmbH
- Optimization and further development of the existing D2D concept
- D2D customer journey for B2C target customers (personas)
- Planning (time & budget) of new D2D sales activities
- Preparation of the decision to build in-house D2D sales capacity
- Further development of the KPI system, quality management and reporting between agencies & client
- Revision of agency management with contract management, commission model and deployment planning
- Revision of training materials for photovoltaics
Program Manager
RheinEnergie AG & Kundengeist.cx
- Development of the business model
- Product management with development of the products, solutions and the related pricing, plus competitive analysis
- Creation of various customer-oriented show cases
- Creation of the go-to-market concept
- Creation of the proof of concept with market experts
Project Manager
UNION TANK Eckstein GmbH & Co. KG
- Detailed analysis of the products and processes in the card and tollbox business
- Outsourcing of tank card production to an external service provider
- Creation of a 5-year business case
- Tendering & selection of the service provider
- Contract and price negotiations with the service provider
- Creation of the primary and secondary selection criteria for partner selection
- Definition and implementation of digital processes with the service provider
Sub-project lead "Digital Processes"
UNION TANK Eckstein GmbH & Co. KG
- Transformation of customer service from manual case handling to digital case handling
- Product and process analysis and flowchart creation across all departments
- Competitor analysis
- Splitting processes into a. as-is, b. digitize
- Project planning in coordination with IT
- Reporting to management
Industry Experience
See where this freelancer has spent most of their professional time.
Experienced in Telecommunication, Information Technology, Advertising, Media and Entertainment, Food and Beverage, and Retail.
Business Area Experience
See which departments and functions this freelancer has contributed to most.
Experienced in Marketing, Sales, Project Management, Product Development, Information Technology, and Operations.
Summary
Open to other cultures and highly willing to work successfully and purposefully with different personalities. A strategic, flexible, and innovative analyst with a strong focus on implementation, turning strategy into reliable and sustainable results - "Mover & Shaker". Highly self-motivated, reliable, well organized, focused, goal-oriented, globally minded, and hardworking. Very good project management skills and the ability to meet demanding deadlines. Excellent interpersonal skills with a strong focus on communication, motivation, and teamwork.
Skills
Ai & Ai App & Platform Development, Digitalization & Business Transformation, Business Process Optimization, Customer Service & Customer Experience Expert International Program & Project Management Expertise (Germany, Uk, Ro, China, India, Usa), Licensed Scrum Master & Product Owner Leader In Large Teams With Strong Communication And Motivational Skills Stakeholder Management, Change & Adoption End-To-End Delivery Of Ai Products Into Live Production System Integration & Process Automation & Digitalization Project, Budget, And Cost Control Incl. Unit Economics Ai Governance And Compliance, Risk Management And Quality Assurance For Ai Systems. Controlling & Reporting Expert, Cx Expert With Project Experience From China
- Telco
- Fiber Optic
- Photovoltaics (Electricity)
- Fuel Service Cards
- Ai/Ai
- Retail
- Fintech, Energy, High-Tech, Software
- Corporates & Start-Ups
Languages
Education
Stanford University
Visiting student · United States
University of Cologne and Göttingen
Diplom-Kaufmann · Göttingen, Germany
Certifications & licenses
Certified B2B sales trainer
Heinrich Management Consulting
Licensed Scrum Master & Product Owner
Scrum.org
Statistics
Experience
Global Experience
Expertise
Qualifications
Profile
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