Hans (Jürgen) Friedrich - Project Lead & B2B Marketing Expert
Experience
Setting up a modern digital B2B marketing unit for a SaaS product
Content Butler GmbH
- Creation of customer journeys for target customers (personas)
- B2B marketing organization and operating models
- B2B marketing performance and attribution
- Building online campaigns from content through dialogue to closing funnels
- Setting up CRM (ActiveCampaign)
- Marketing via business social media platforms
- Acquisition of reference customers
- Developing pricing and tariff structures with service offerings
- Developing family & friends programs for the marketing launch
- Creating an affiliate program
GTM Fiber Expert
Metrofibre GmbH
- Creating a data-driven expansion strategy
- Agency management including partner evaluation, agency selection, and control
- Developing a general go-to-market (GTM) concept for customer acquisition in clusters
- Analyzing and optimizing cluster management
- From first contact to closing a cooperation agreement with the top 10 cities in North Rhine-Westphalia as expansion areas
- Daily project reporting
Project Lead & Expert for building SME B2B business
1&1 Versatel
- Identifying relevant sales partners, including B2B agencies, business shops, and system integrators
- Creating business cases
- B2B sales management & sales controlling
- Developing a sales motivation model for internal employees and external partners
- Developing the partner concept for all agencies
- Developing a commission model for employees and partners
- Documenting and visualizing existing processes and developing and aligning new processes for partner integration
- Acquiring B2B partners
- Project plan, milestone plan, time & budget planning
Program Management & Subject Matter Expert
PŸUR Business
- Designing an online availability tool for fiber marketing
- Setting up an online campaign management tool
- Analyzing and optimizing partner enablement management
- Detailed project plan, milestone plan, time & budget planning
- Optimizing and restructuring partner contract management
- Building a PŸUR partner portal with an online ordering process
- Developing the partner support concept
- Daily project reporting on resources, timing, and budget
B2B Subproject Lead
Deutsche Telekom AG
- Product management – developing platform requirements and coordinating with developers in Silicon Valley
- Developing a marketing concept for Deutsche Telekom's business customer sales
- Developing and implementing a motivation model for business customer sales
- Creating proof-of-concept and marketing pilots
- Sales controlling
- Marketing concepts & commission model
Project Manager & Interim CSO
Deutsche Telekom 'Business Unit Payment'
- Developed sales concept and sales processes for marketing through the Telekom sales team
- Managed sales operations
- Developed and implemented a commission and incentive model for the Telekom sales team
- Implemented sales controlling tools: CRM, sales forecasting, etc.
- Implemented sales controlling and defined sales KPIs
- Recruited and hired staff
- Transitioned the project into daily operations
- Built sales organization and acquired partners
Project Lead
Genius.tv & Agens.digital
- Built a campaign management tool
- Integrated the telesales team and their processes into the sales platform
- Coordinated frontend and backend development
- Set up a campaign management tool
- Conducted employee training and coaching
- Project management (time, budget, reporting)
- Prepared for the integration of additional channels
- Go-live
Cluster Project Lead
HelloFiber
- Developed a detailed project plan, D2D timing, milestone plan, and time & budget planning
- Coordinated with all internal departments from marketing to construction management
- Prioritized clusters in a region or city, then prioritized within each cluster
- Planned prioritization based on set criteria (backbone, residential real estate, business customers, income, and tax revenue)
- Aligned project plans with internal and external stakeholders (construction partners and city officials)
- Developed criteria for partner management in D2D
- Managed partners and implementation (construction) partners daily through coordination meetings
- Documented and visualized existing processes, and developed and aligned new processes
- Coordinated with mayors and council members, political parties, and attended council meetings
Customer Experience Principal Consultant
Huawei Technologies
- Product management for the Huawei CX platform
- Competitive analysis
- Developed new use cases
- Sold the platform at the C-level to telecom operators worldwide
- Presented the solution at exhibitions and trade shows worldwide
- Calculated the operator business case
Subject Matter Expert for Concept Development (remote)
Metro
- Created the basic concept for D2D B2B marketing
- Developed a training concept in English
- Planned budget including personnel costs, commissions, and revenue targets
- Defined marketing metrics (KPIs)
- Created a project plan, milestone plan, and timing
Project Manager
Orange & Romcom Shop s.r.l.
- Developed sales concept together with the network operator Orange Romania
- Sales controlling & sales management
- Hiring the first employees and running a pilot
- Training employees
- Handover to the line organization
D2D Expert
PMODE GmbH
- Optimization and further development of the existing D2D concept
- D2D customer journey for target B2C customers (personas)
- Planning (time & budget) for new D2D sales activities
- Preparing the decision to build in-house D2D sales capacities
- Developing the KPI system, quality management and reporting between agencies and clients
- Updating agency management including contract management, commission model and resource planning
- Updating training materials for photovoltaics
Program Manager
RheinEnergie AG & Kundengeist.cx
- Developing the business model
- Product management including development of products, solutions, pricing and competitive analysis
- Creating various customer-focused show cases
- Creating the marketing concept
- Developing the proof of concept with market experts
Project Manager
UNION TANK Eckstein GmbH & Co. KG
- Detailed analysis of products and processes in the card and tollbox business
- Outsourcing fuel card production to an external service provider
- Creating a 5-year business case
- Tendering and selecting the service provider
- Contract and price negotiation with the service provider
- Defining primary and secondary selection criteria for partner selection
- Defining and implementing digital processes with the service provider
Sub-project Manager "Digital Processes"
UNION TANK Eckstein GmbH & Co. KG
- Transforming customer service from manual case handling to digital case handling
- Product and process analysis and flowchart creation in all departments
- Competitive analysis
- Classifying processes into a. as-is, b. to be digitized
- Project planning in coordination with IT
- Reporting to management
Industry Experience
See where this freelancer has spent most of their professional time.
Experienced in Telecommunication and Information Technology.
Business Area Experience
See which departments and functions this freelancer has contributed to most.
Experienced in Marketing, Project Management, Strategy, Sales, and Information Technology.
Summary
Open to other cultures and highly willing to work successfully and purposefully with different personalities. A strategic, flexible, and innovative analyst focused on execution, translating strategy into reliable and lasting results - "Mover & Shaker". Highly self-motivated, reliable, well organized, focused, goal-driven, globally oriented, and hard working. Excellent project management skills and the ability to meet challenging deadlines. Outstanding interpersonal skills with a strong focus on communication, motivation, and teamwork.
Skills
International Program & Project Management Expertise (De, Uk, Ro, China, India, Usa)
Licensed Scrum Master & Product Owner
Marketing & Sales Expert B2c And B2b Online And Offline
Ai/ml, Digitization & Business Transformation, Business Process Outsourcing & Optimization
Digital Online Marketing & Campaigning
Social Media, Ai Integration In Marketing
Campaign Planning And Management With Resource And Budget Management
Leadership In Large Teams With Strong Communication And Motivation Skills
Partner Management: Rfps And Partner Selection, Partner Integration And Development, Best Practice Sharing, Kpis, Okrs
Telecommunications, Mobile And Fixed Network/fiber
Fiber Sales D2d Mdu & Sdu, Network Access Expertise Ne4, Sdh, Mdh & Business Customer Access
Controlling & Reporting
It Expertise (Project Management Tools, Crm, Bi Tools, Forecasting, Unified Commerce)
Telco
Fiber
Photovoltaics (Power)
Fuel Card Services
Ai/ml
Retail
Fintech, Energy, High-tech, Software
Corporations & Start-ups
Languages
Education
Stanford University
Visiting Student · United States
Universität zu Köln und Göttingen
Diploma in Business Administration · Göttingen, Germany
Certifications & licenses
Certified B2B Sales Trainer
Heinrich Management Consulting
Licensed Scrum Master & Product Owner
Scrum.org
Statistics
Experience
Global Experience
Expertise
Qualifications
Profile
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