Microsoft Copilot Studio Experts in Germany

The client operates a SaaS platform for managing rail and intermodal transport (Rail-Flow Transport Management Platform).

For two of its customers, it was looking for a 3-month project management replacement. Both customers offer rail and intermodal transport services. Implementation progress differs: one customer is already live and wanted its Phase 2 enhancements implemented; the other customer is implementing its MVP and entering an intensive testing phase.

As part of the assignment, project management was taken over, including management of the internal development team (offshore Turkey).

• Took over complete project management for 2 customer projects, including the roles of Product Owner and Co-Scrum Master
• Managed agile implementation teams consisting of business analysts, implementation consultants, developers (offshore) and QA staff
• Ensured compliance with and further development of project governance
• Planning and rollout management: creation and maintenance of project and rollout plans as well as coordination of role assignments with the client’s management
• Requirements and change management: management of contractual requirements, bugs and changes
• Customer and project communication: organization and moderation of status meetings and steering committees
• Identification of project risks, initiation of countermeasures and escalation
• Ensured correct and timely invoicing for project services together with Finance

Methods: Scheduling (forward- and backward-based), including milestone planning, structured interviews, multi-project management (in English)

Tools / Technologies: Jira, Confluence / Atlas, Claude (Skills, Artifacts), MS Outlook

Stabilization of an Azure/.NET landscape in live operation.

• Architecture, DevOps, and operational readiness; technical decisions under time pressure
• Azure DevOps, monitoring, ETL/ELT, cloud security, FinOps, and data-mesh-related topics

Technologies: Azure DevOps, .NET, CI/CD, monitoring, FinOps

• Development of a production-ready Enterprise AI solution for the automated processing of invoices and business documents
• Integration of Azure AI Document Intelligence and LLM technologies into existing business processes
• Development of robust REST APIs for automated document processing and system integration
• Extraction, validation, and storage of structured invoice data in Azure SQL as a base for analytics and machine learning models
• Development of an AI-based recommendation engine with machine learning and deep learning to generate personalized product recommendations based on historical purchase data
• Implementation of logging, monitoring, error handling, and validation mechanisms for stable production use
• Collaboration with business teams to define business rules and integrate the solution into existing enterprise processes

Technologies: Python, Azure AI Document Intelligence, Azure OpenAI, Azure SQL Database, REST APIs, Machine Learning, Deep Learning, OCR, Pandas, JSON, Workflow Automation

Technologies: n8n, Notion, OpenAI API, Claude, MS AI Foundry, MS CoPilot Studio, MS CoPilot, LLM, Node.js, Vercel, LangGraph, PostgreSQL, pgEdge, pgvector, Docker, LangChain, Ollama, Open WebUI

• Continuous evaluation and prioritization of internal automation needs
• ~20 AI agents in active use: research, content pipelines, document processing
• 5 n8n workflows for automated data and process control
• Architecture built on the same principles as in customer projects: state management, event-driven orchestration, API integration
• Ongoing operation and further development

• Building an AI & Data Consultancy Practice with the goal of helping European companies adopt Artificial Intelligence and modern data platforms
• End-to-end further development of a production system using modified coding agents (OpenCode). Tech stack: Kubernetes, Argo, Keycloak, Typescript, Grafana, GitOps, DevOps, Playwright
• Internal research project on the use of coding agents in the field of mathematical logic for creating formal models. Use of Cursor IDE and Codex, Codex CLI. Architecture design, quality control and refactoring, as well as writing code and tests. Repository (open source) available pre-launch
• Research on the role of mathematical logic as a formal language that connects IT and AI with business processes
• Project lead for collecting and deploying parking recommendations for rail vehicles with significant savings potential based on real-time data in a mobility and transport company
• Project lead for collecting and distributing process measurement points for real-time control in a mobility and transport company
• Deputy application owner for an app used for communication in the dispatching and provision of rail vehicles

• Conceptualization and facilitation of participative workshop formats to develop binding annual goals with management teams
• Development of HR strategies / creation of implementation plans and roadmaps
• Standardization of job and role descriptions as a basis for a global grading framework
• Strategy development in close coordination with the managing directors (including vision & mission)
• Facilitation of multi-stage workshops on strategic alignment
• Development of a rollout plan to anchor the strategic principles in the organization and leadership
• Creation of a compensation framework to implement the Pay Transparency Act, drafting a works agreement, and support with implementation

• New development of project room functions
• Connection of REST API of a self-developed web service (.NET 7/8) as Azure App Service
• UI tests with Playwright
• Extension of Azure DevOps pipelines
• Migration to Azure SQL Server
• Software / technology: SharePoint Online, PowerShell scripts, SharePoint Framework, MobX, C#, Logic Apps, Playwright, Azure SQL Server, Graph API

• Architected and deployed LLM based AI agents, RAG pipelines, and vector search solutions for decision support across retail banking department.
• Developed and shipped robust AI pipelines with guardrails, error handling, monitoring, and fallback logic ensuring high reliability outcomes and compliance with data privacy.
• Developed and deployed ML models to identify transactional anomalies, improving fraud detection and risk assessment in high-volume datasets for credit risk modelling.
• Built, evaluated and fine-tuned ML models to generate propensity scores for customers used to drive personalized targeting campaigns for credit cards and personal finance/loan products.
• Developed an NLP pipeline using BERT embeddings and spaCy NER for SMS/email analysis and customer query logs.
• Trained machine learning models using Isolation Forest to classify user behaviour and detect anomalies.
• Extracted, cleaned, enriched and feature engineered datasets from different sources to build feature stores that powered ML model training.
• Led development of dashboards using Power BI, Grafana, and Prometheus to monitor model performances, KPI trends, and marketing metrics.
• Built multi-touch attribution models using logistic regression and time-decay weights to evaluate lead quality.
• Developed scalable ETL pipelines from CRM, T24, SAP, and ERP, supporting millions of monthly transactions.
• Integrated testing and CI/CD workflows for robust data pipeline deployment.

• Digitization and automation of internal business processes with the Microsoft Power Platform: analysis, design, and development of end-to-end solutions to increase company-wide efficiency
• Creating user-friendly interfaces with Power Apps
• Automating workflows and approval processes with Power Automate
• Visualizing process KPIs with Power BI

• Ensuring stable operation of business-critical applications in the energy environment (KRITIS-adjacent systems), coordinating with IT operations on certificates, permissions, and security-relevant logging
• Continuous monitoring of interfaces, processes, and system states including analysis of deviations and performance issues
• Development and setup of secure interfaces including authentication and access concepts
• Incident management: prioritization, root cause analysis, coordination of issue resolution with IT operations, business units, and external service providers
• Change and release management including coordination, test coordination, go-live, and post-live support
• Product owner for operational systems in day-to-day operations (forecasts, schedule management, market data import and export, contract management, regulatory reporting)
• Documentation of operational processes, changes, and incidents to ensure traceability and auditability
• Automation and digitization of operational processes
• Introduction and use of AI-supported analysis and monitoring approaches and agents with Microsoft 365 Copilot

• Agile setup of a multimodal analysis platform for training materials (video, audio, documents) using Scrum
• Extraction of context-relevant content based on user profiles & competency dimensions
• Personalized delivery of learning content to boost sales performance
• Close coordination with sales teams & stakeholders to validate features
• Use of Gemini, Whisper, Python & JavaScript, deployment on AWS, Perl for scripting data imports
• Integration into existing tools & CRM systems for smooth adoption
• Technologies used: Python, OpenAI, DB tech like PostgreSQL, CI/CD for Airflow DAGs, FastAPI