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Sandra Müller-Virtual Sales Assistance, Backoffice and Process Optimization

Sandra Müller - Virtual Sales Assistance, Backoffice and Process Optimization - profile avatar
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Sankt Georgen, Germany

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Experience

Jul 2022 - Present

Virtual Sales Assistant, Backoffice and Process Optimization

Sandra Müller - Rockt das Büro

Position Summary
Virtual Sales Assistant, Backoffice and Process Optimization at Sandra Müller - Rockt das Büro
Industries
Manufacturing
Business Areas
Information Technology
Marketing
Operations
Quality Assurance
Sales
  • Supported several small companies in contract manufacturing and mechanical engineering

  • Assistance in order processing, incoming and outgoing invoices, administrative handling, coordination and optimization of process flows, website and marketing support

  • Created a process wiki for administration and sales due to staff turnover

  • Implemented process optimizations and introduced digital workflows

  • Administrative support for an ISO 9001:2015 certification

  • Implemented ERP software in small industrial companies

  • Interim role in the SAP helpdesk (ended 2023-12)

  • Categorization and prioritization of incoming SAP ERP and INFOR ERP tickets

  • General user administration, user maintenance, and role assignment in both systems

  • Real-time user support via MS Teams

  • Support for dry runs in the SAP ERP test system

Feb 2020 - Jan 2023

Head of Purchasing

STERMAN technische Systeme GmbH

Position Summary
Head of Purchasing at STERMAN technische Systeme GmbH
Industries
Manufacturing
Business Areas
Procurement
  • Development, documentation, and continuous optimization of the purchasing process
Oct 2018 - Jan 2020

Sales Assistant, Safety Officer

STERMAN technische Systeme GmbH

Position Summary
Sales Assistant, Safety Officer at STERMAN technische Systeme GmbH
Industries
Manufacturing
Business Areas
Procurement
Sales
  • Prepared quotes from technical documents provided by project managers
  • Complete international order processing including procurement of externally manufactured parts
Jan 2008 - Sep 2018

Inside Sales, Marketing Assistant, Purchasing Responsibility, Safety Officer

M&M Software GmbH

Position Summary
Inside Sales, Marketing Assistant, Purchasing Responsibility, Safety Officer at M&M Software GmbH
Industries
Information Technology
Business Areas
Marketing
Quality Assurance
Sales
  • Managed technical sales from quotation to invoicing and receivables management
  • General sales support, customer service, trade show service, and event support
  • Planned and organized trade shows and events
  • Created flyers, email marketing, posters, and website updates
  • Developed and optimized process descriptions as part of ISO 9001, implemented in the Chinese subsidiary
Jul 2007 - Dec 2007

Inside Sales

Meta Leiterplatten GmbH & Co. KG

Position Summary
Inside Sales at Meta Leiterplatten GmbH & Co. KG
Industries
Manufacturing
Business Areas
Sales
  • Sales support in a pure trading company
Sep 1997 - Jun 2007

Inside Sales

J. Schmalz GmbH

Position Summary
Inside Sales at J. Schmalz GmbH
Industries
Manufacturing
Business Areas
Customer Service
Sales
  • Apprenticeship as an industrial clerk with a focus on sales
  • Service and spare parts sales: customer support and consulting, spare parts sales, cost estimates, service offers and order processing

Industry Experience

See where this freelancer has spent most of their professional time.

Experienced in Manufacturing and Information Technology.

Manufacturing
Information Technology
Profile match chart

Business Area Experience

See which departments and functions this freelancer has contributed to most.

Experienced in Sales, Marketing, Quality Assurance, Customer Service, Procurement, and Information Technology.

Sales
Marketing
Quality Assurance
Customer Service
Procurement
Information Technology
Profile match chart

Summary

I support your company in the optimal handling of sales administration. This can be used as an interim solution or as long-term flexible support.

I handle and analyze tasks from A for request to Z for payment receipt, and help increase efficiency and customer satisfaction through process optimization.

Skills

  • Ms Windows 365 And Ms Office 365
  • Ms Excel 365
  • Master Business With Ai (Mbai®)
  • Daily Use Of Erp And Crm
  • Cloud Applications (Crm, Google Workspace, Dropbox, Etc.)

Languages

German
Native
English
Intermediate

Education

Sep 1991 - Jul 1997

Progymnasium Dornstetten

Secondary School Diploma · Dornstetten, Germany

Certifications & licenses

MASTER BUSINESS WITH AI (MBAI®)

Leaders of AI · Berlin, Germany

Training as a Safety Officer in Office and Administration

Part-time Training as a Vocational Trainer in the Industrial Sector

Statistics

Experience

Total positions 6
Experience in Manufacturing 18 y
Avg length 4 y 10 m
Longest experience 10 y 8 m

Expertise

Recent roles Virtual Sales Assistant, Backoffice and Process Optimization, Head of Purchasing, Sales Assistant, Safety Officer
Main industries Manufacturing, Information Technology
Main business areas Sales, Marketing, Quality Assurance

Qualifications

Certifications earned 3

Profile

Created
Last Update

Frequently asked questions

Have questions? Find more information here.

Sandra is based in Sankt Georgen, Germany and can operate in on-site, hybrid, and remote work models.
Sandra speaks the following languages: German (Native), English (Intermediate).
Sandra has at least 29 years of experience. During this time, Sandra has worked in at least 5 different roles and for 5 different companies. The average length of individual experience is 5 years and 10 months. Note that Sandra may not have shared all experience and actually has more experience.
Based on recent experience, Sandra would be well-suited for roles such as: Virtual Sales Assistant, Backoffice and Process Optimization, Head of Purchasing, Sales Assistant, Safety Officer.
Sandra's most recent position is Virtual Sales Assistant, Backoffice and Process Optimization at Sandra Müller - Rockt das Büro.
In recent years, Sandra has worked for Sandra Müller - Rockt das Büro and STERMAN technische Systeme GmbH.
Sandra is most experienced in industries like Manufacturing and Information Technology.
Sandra is most experienced in business areas like Sales, Marketing, and Quality Assurance. Sandra also has some experience in Customer Service, Procurement, and Information Technology.
Sandra has recently worked in industries like Manufacturing.
Sandra has recently worked in business areas like Information Technology, Marketing, and Operations.
Sandra attended Progymnasium Dornstetten for Secondary School Diploma.
Sandra has 3 certificates. These include: MASTER BUSINESS WITH AI (MBAI®), Training as a Safety Officer in Office and Administration, and Part-time Training as a Vocational Trainer in the Industrial Sector.
Sandra is immediately available part-time for suitable projects.
Sandra's rate depends on the specific project requirements. Please use the Meet button on the profile to schedule a meeting and discuss the details.
To hire Sandra, click the Meet button on the profile to request a meeting and discuss your project needs.

Average rates for similar positions

Rates are based on recent contracts and do not include FRATCH margin.

1000
750
500
250
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Market avg: 688-848 €
The rates shown represent the typical market range for freelancers in this position based on recent contracts on our platform.
Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.