Top expert badge
Recommended expert
Profile header background

Sandra Müller

Virtual Sales Assistant, Back Office and Process Optimization

Sandra Müller
Profile header overlay
Sankt Georgen, Germany

Experience

Jul 2022 - Present
3 years 9 months

Virtual Sales Assistant, Back Office and Process Optimization

Sandra Müller - Rockt das Büro

Expertise details
Position Summary
Virtual Sales Assistant, Back Office and Process Optimization at Sandra Müller - Rockt das Büro
Industries
Manufacturing
Business Areas
Information Technology
Marketing
Operations
Quality Assurance
Sales
  • Supporting several small companies in contract manufacturing and mechanical engineering

  • Assisting with order processing, incoming and outgoing invoices, administrative handling, coordination and optimization of process flows, website and marketing support

  • Building a process wiki for admin and sales due to staff departure

  • Implementing process optimizations and launching digital workflows

  • Providing administrative support during ISO 9001:2015 certification

  • Introducing ERP software in small industrial companies

  • Interim work at the SAP helpdesk (ended 2023-12)

  • Categorizing and prioritizing incoming SAP ERP and INFOR ERP tickets

  • General user administration, user maintenance and role assignment in both systems

  • Real-time user support via MS Teams

  • Supporting dry runs in the SAP ERP test system

Feb 2020 - Jan 2023
3 years

Head of Purchasing

STERMAN technische Systeme GmbH

Expertise details
Position Summary
Head of Purchasing at STERMAN technische Systeme GmbH
Industries
Manufacturing
Business Areas
Procurement
  • Developing, documenting, and continuously optimizing the purchasing process
Oct 2018 - Jan 2020
1 year 4 months

Sales Assistant, Safety Officer

STERMAN technische Systeme GmbH

Expertise details
Position Summary
Sales Assistant, Safety Officer at STERMAN technische Systeme GmbH
Industries
Manufacturing
Business Areas
Procurement
Sales
  • Creating quotes from project managers' technical documents
  • Complete international order processing, including procurement of externally manufactured parts
Jan 2008 - Sep 2018
10 years 9 months

Inside Sales, Marketing Assistant, Purchasing Officer, Safety Officer

M&M Software GmbH

Expertise details
Position Summary
Inside Sales, Marketing Assistant, Purchasing Officer, Safety Officer at M&M Software GmbH
Industries
Information Technology
Business Areas
Marketing
Quality Assurance
Sales
  • Managing technical sales from quote to invoice and receivables management
  • General sales support, customer service, trade fair service, and event support
  • Planning and organizing trade shows and events
  • Creating flyers, email marketing, posters, and updating the website
  • Drafting and optimizing process descriptions under ISO 9001 and implementing them at the Chinese subsidiary
Jul 2007 - Dec 2007
6 months

Inside Sales

Meta Leiterplatten GmbH & Co. KG

Expertise details
Position Summary
Inside Sales at Meta Leiterplatten GmbH & Co. KG
Industries
Manufacturing
Business Areas
Sales
  • Sales role in a trade-only company
Sep 1997 - Jun 2007
9 years 10 months

Internal Sales

J. Schmalz GmbH

Expertise details
Position Summary
Internal Sales at J. Schmalz GmbH
Industries
Manufacturing
Business Areas
Customer Service
Sales
  • Training as an industrial clerk with a focus on sales
  • Service and spare parts sales: customer support and advice, spare parts sales, cost estimates, service offers and order processing

Industry Experience

See where this freelancer has spent most of their professional time.

Experienced in Manufacturing and Information Technology.

Manufacturing
Information Technology
Profile match chart

Business Area Experience

See which departments and functions this freelancer has contributed to most.

Experienced in Sales, Marketing, Quality Assurance, Customer Service, Procurement, and Information Technology.

Sales
Marketing
Quality Assurance
Customer Service
Procurement
Information Technology
Profile match chart

Summary

I support your company in the optimal handling of sales administration. This can be used as an interim solution or as ongoing flexible support.

I carry out and analyze tasks from A for inquiry to Z for payment receipt and help increase efficiency and customer satisfaction through process optimization.

Skills

  • Ms Windows 365 And Ms Office 365
  • Ms Excel 365
  • Master Business With Ai (Mbai ® )
  • Daily Use Of Erp And Crm
  • Cloud Applications (Crm, Google Workspace, Dropbox, Etc.)

Languages

German
Native
English
Intermediate

Education

Sep 1991 - Jul 1997

Progymnasium Dornstetten

Secondary School Diploma · Dornstetten, Germany

Certifications & licenses

MASTER BUSINESS WITH AI (MBAI®)

Leaders of AI · Berlin, Germany

Training as a Safety Officer in Office and Administration

Part-time training as a vocational instructor in the industrial sector

Statistics

Experience

Total positions 6
Experience in Manufacturing 17.5 y
Avg length 4 y 9 m
Longest experience 10 y 8 m

Expertise

Recent roles Virtual Sales Assistant, Back Office and Process Optimization, Head of Purchasing, Sales Assistant, Safety Officer
Main industries Manufacturing, Information Technology
Main business areas Sales, Marketing, Quality Assurance

Qualifications

Certifications earned 3

Profile

Created
Last Update
Need a freelancer? Find your match in seconds.
Try FRATCH GPT
More actions

Frequently asked questions

Do you have questions? Here you can find further information.

Where is Sandra based?

Sandra is based in Sankt Georgen, Germany and can operate in on-site, hybrid, and remote work models.

What languages does Sandra speak?

Sandra speaks the following languages: German (Native), English (Intermediate).

How many years of experience does Sandra have?

Sandra has at least 29 years of experience. During this time, Sandra has worked in at least 6 different roles and for 5 different companies. The average length of individual experience is 5 years and 9 months. Note that Sandra may not have shared all experience and actually has more experience.

What roles would Sandra be best suited for?

Based on recent experience, Sandra would be well-suited for roles such as: Virtual Sales Assistant, Back Office and Process Optimization, Head of Purchasing, Sales Assistant, Safety Officer.

What is Sandra's latest experience?

Sandra's most recent position is Virtual Sales Assistant, Back Office and Process Optimization at Sandra Müller - Rockt das Büro.

What companies has Sandra worked for in recent years?

In recent years, Sandra has worked for Sandra Müller - Rockt das Büro and STERMAN technische Systeme GmbH.

Which industries is Sandra most experienced in?

Sandra is most experienced in industries like Manufacturing and Information Technology.

Which business areas is Sandra most experienced in?

Sandra is most experienced in business areas like Sales, Marketing, and Quality Assurance. Sandra also has some experience in Customer Service, Procurement, and Information Technology.

Which industries has Sandra worked in recently?

Sandra has recently worked in industries like Manufacturing.

Which business areas has Sandra worked in recently?

Sandra has recently worked in business areas like Information Technology, Marketing, and Operations.

What is Sandra's education?

Sandra attended Progymnasium Dornstetten for Secondary School Diploma.

Does Sandra have any certificates?

Sandra has 3 certificates. These include: MASTER BUSINESS WITH AI (MBAI®), Training as a Safety Officer in Office and Administration, and Part-time training as a vocational instructor in the industrial sector.

What is the availability of Sandra?

Sandra is immediately available part-time for suitable projects.

What is the rate of Sandra?

Sandra's rate depends on the specific project requirements. Please use the Meet button on the profile to schedule a meeting and discuss the details.

How to hire Sandra?

To hire Sandra, click the Meet button on the profile to request a meeting and discuss your project needs.

Average rates for similar positions

Rates are based on recent contracts and do not include FRATCH margin.

1200
900
600
300
Rate comparison chart
Market avg: 920-1080 €
The rates shown represent the typical market range for freelancers in this position based on recent contracts on our platform.
Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.