Sandra Müller-Virtual Sales Assistance, Backoffice and Process Optimization

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Experience
Virtual Sales Assistant, Backoffice and Process Optimization
Sandra Müller - Rockt das Büro
Supported several small companies in contract manufacturing and mechanical engineering
Assistance in order processing, incoming and outgoing invoices, administrative handling, coordination and optimization of process flows, website and marketing support
Created a process wiki for administration and sales due to staff turnover
Implemented process optimizations and introduced digital workflows
Administrative support for an ISO 9001:2015 certification
Implemented ERP software in small industrial companies
Interim role in the SAP helpdesk (ended 2023-12)
Categorization and prioritization of incoming SAP ERP and INFOR ERP tickets
General user administration, user maintenance, and role assignment in both systems
Real-time user support via MS Teams
Support for dry runs in the SAP ERP test system
Head of Purchasing
STERMAN technische Systeme GmbH
- Development, documentation, and continuous optimization of the purchasing process
Sales Assistant, Safety Officer
STERMAN technische Systeme GmbH
- Prepared quotes from technical documents provided by project managers
- Complete international order processing including procurement of externally manufactured parts
Inside Sales, Marketing Assistant, Purchasing Responsibility, Safety Officer
M&M Software GmbH
- Managed technical sales from quotation to invoicing and receivables management
- General sales support, customer service, trade show service, and event support
- Planned and organized trade shows and events
- Created flyers, email marketing, posters, and website updates
- Developed and optimized process descriptions as part of ISO 9001, implemented in the Chinese subsidiary
Inside Sales
Meta Leiterplatten GmbH & Co. KG
- Sales support in a pure trading company
Inside Sales
J. Schmalz GmbH
- Apprenticeship as an industrial clerk with a focus on sales
- Service and spare parts sales: customer support and consulting, spare parts sales, cost estimates, service offers and order processing
Industry experience
See where this freelancer has spent most of their professional time.
Experienced in Manufacturing and Information Technology.
Business area experience
See which departments and functions this freelancer has contributed to most.
Experienced in Sales, Marketing, Quality Assurance, Customer Service, Procurement, and Information Technology.
Summary
I support your company in the optimal handling of sales administration. This can be used as an interim solution or as long-term flexible support.
I handle and analyze tasks from A for request to Z for payment receipt, and help increase efficiency and customer satisfaction through process optimization.
Skills
- Ms Windows 365 And Ms Office 365
- Ms Excel 365
- Master Business With Ai (Mbai®)
- Daily Use Of Erp And Crm
- Cloud Applications (Crm, Google Workspace, Dropbox, Etc.)
Languages
Education
Progymnasium Dornstetten
Secondary School Diploma · Dornstetten, Germany
Certifications & licenses
Statistics
Experience
Expertise
Qualifications
Profile
Frequently asked questions
Have questions? Find more information here.
Sandra is based in Sankt Georgen, Germany and can operate in on-site, hybrid, and remote work models.
Sandra speaks the following languages: German (Native), English (Intermediate).
Sandra has at least 29 years of experience. During this time, Sandra has worked in at least 5 different roles and for 5 different companies. The average length of individual experience is 5 years and 10 months. Note that Sandra may not have shared all experience and actually has more experience.
Based on recent experience, Sandra would be well-suited for roles such as: Virtual Sales Assistant, Backoffice and Process Optimization, Head of Purchasing, Sales Assistant, Safety Officer.
Sandra's most recent position is Virtual Sales Assistant, Backoffice and Process Optimization at Sandra Müller - Rockt das Büro.
In recent years, Sandra has worked for Sandra Müller - Rockt das Büro and STERMAN technische Systeme GmbH.
Sandra is most experienced in industries like Manufacturing and Information Technology.
Sandra is most experienced in business areas like Sales, Marketing, and Quality Assurance. Sandra also has some experience in Customer Service, Procurement, and Information Technology.
Sandra has recently worked in industries like Manufacturing.
Sandra has recently worked in business areas like Information Technology, Marketing, and Operations.
Sandra attended Progymnasium Dornstetten for Secondary School Diploma.
Sandra has 3 certificates. These include: MASTER BUSINESS WITH AI (MBAI®), Training as a Safety Officer in Office and Administration, and Part-time Training as a Vocational Trainer in the Industrial Sector.
Sandra is immediately available part-time for suitable projects.
Daily rate distribution
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Average rates for similar positions
Rates are based on recent contracts and do not include FRATCH margin.
The average daily rate is the mean of all daily rates from recent contracts of comparable freelancers on our platform.
The median daily rate is the middle value of all daily rates — half of comparable freelancers charge less, half charge more. Unlike the average, it is barely affected by outliers.
Calculated based on our freelancers’ daily rates as of 6 Sep 2026. Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.
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