Virtual Assistants in Germany
matched in minutes from over 15,000 CVs.From executive calendar management and travel planning to billing, email triage, and German-language customer support. We connect you with vetted, available freelance professionals tailored to your precise administrative needs through our fast matching.
Meet FRATCH Virtual Assistants in Germany
Diana Höhne
Last position:
Project Assistant at Julia Leppin
Project coordination for the development of an automated team performance analysis based on WordPress and Gravity Forms. Responsible for coordination between the client, design, and technology, defining requirements, managing implementation, quality assurance of the content, and supporting testing and go-live through to the successful completion of the digital analysis and reporting tool.
Janine Schmid
Last position:
Virtual Assistant to Management / Business Administration at TBN – Technische Beratung
- Managing the operational back office
- Handling quotations and invoicing
- Supporting preparatory accounting
- Coordinating appointments and operational alignments
- Interface management between management, clients, and external partners
- Structuring administrative processes in day-to-day business
By taking over operational back office tasks, management is noticeably relieved. Administrative processes run in a more structured, reliable, and efficient way, creating more time for clients, projects, and entrepreneurial decisions.
Remilekun Fakunle
Last position:
Academic Peer Reviewer at Elsevier Journals
Evaluate high-impact manuscripts for scientific rigor, methodology, and clarity. Provide constructive, detailed feedback to international research teams on environmental sustainability and agro-ecology.
Sandra Schustek
Last position:
Self-employed as a Virtual Assistant at Schustek – Digital Services GbR
Focus: back office organization, project management, customer management, human resources management, data maintenance, and document management
Veronika Jaschke
Last position:
Virtual Assistant and Translator at Self-employed
- On-site office tasks in Tübingen and Reutlingen in different specialist areas
- Remote collaboration with a writing office, a marketing agency, as well as project-based cooperation with two different translation agencies and much more
Susann Seidler
Last position:
Virtual Personal Assistant at Self-employed
Independent email and calendar management for executive accounts
Creating agendas, presentations, and decision papers for board meetings (management, supervisory board, ...)
Taking minutes and maintaining task lists, including proactive tracking
Support in recruiting, handling the applications inbox, pre-screening, scheduling interviews, including onboarding
Booking agencies and service providers, including preparing offers and invoicing
Working with CRM systems – complete workflow from data entry, customer outreach, appointment scheduling, to closing
Content and administrative updates of website content and company profiles
Handling and billing of insurance matters / interface with brokers and insurers
Preparing expense reports and internal recharges, checking timesheets
Granting access rights for IT tools, booking new licenses
Advising on and setting up or standardizing internal processes (office routines, on- and offboarding, ...)
Database maintenance across various platforms
Preparatory bookkeeping, support in accounting (Datev Unternehmen Online)
Invoicing including dunning
Fleet management
Setting up a well-functioning office management system
Real estate photography – assistant to the management
Management coaching agency – assistant to the management
AI software developer – assistant to the management
Ministry for Climate Protection, Environment, Energy and Mobility – assistant to the project management for digitalization/IT
IT consulting company – assistant to the management
Executive search – assistant to the management
Mid-sized law firm, commercial law department – assistant to the management
Agency for software developers – assistant to the management
Designer lamp manufacturer – assistant to the management
Strategy and corporate finance consulting – executive assistant
Deutsche Bahn subsidiary – assistant to the management
Executive search company – assistant to the management
Saskia Hagendorf
Last position:
Author & Specialist Writer
- Regular specialist articles for working@office and other publications on topics like the assistant role, virtual collaboration, AI in assistance, New Work, and self-management.
- Co-author contributions in books like Chefsache Assistenz, Bullshit Bingo, and Digitales Management und Marketing.
Jana Kohler
Last position:
Freelancer & Virtual Assistant at Self-employed
- Graphic and media design
- Project management
- SEO optimization / SEO content
- Website design / website programming / website maintenance
Christiane Sanders
Last position:
Customer Service Freelancer at Sternglas GmbH
- Independently familiarized myself with and used a variety of tools daily, including the CRM tool Trengo, the ERP system Xentral, the Shopify platform, DHL Express and the DHL business customer portal, Slack as a virtual office, the Bretum returns portal, and the logistics provider's in-house software
- Responded to incoming customer inquiries via email, WhatsApp, and chat, handled complaints, and resolved issues in German and English
- Answered all questions related to products, the ordering and shipping process, and created return labels
- Took over the support phone during service hours and handled all telephone inquiries
Silke Stein
Last position:
Silke Stein | Founder at DIGITAL WORKERS
Digital Workers is a company that specializes in providing workshops and other services related to digital technology and automation. We offer a range of training programs and workshops designed to help individuals and businesses improve their digital skills and optimize their workflow. Our team of experienced professionals is dedicated to delivering high-quality training and support to our clients. Whether you are looking to learn new digital skills, enhance your existing knowledge, or implement automation solutions in your business, Digital Workers can provide the expertise and guidance you need. Contact us today to learn more about our services and how we can help you achieve your digital goals.
Piroska Hildebrandt
Last position:
Virtual Assistant at Virtual Assistant
- Text creation, Proofreading, Concept
- SEO (On-/Off-Page)
- Document creation & management
- Organization
- Customer support (Phone, Email, Chat)
Sandra Müller
Last position:
Virtual Sales Assistant, Backoffice and Process Optimization at Sandra Müller - Rockt das Büro
Supported several small companies in contract manufacturing and mechanical engineering
Assistance in order processing, incoming and outgoing invoices, administrative handling, coordination and optimization of process flows, website and marketing support
Created a process wiki for administration and sales due to staff turnover
Implemented process optimizations and introduced digital workflows
Administrative support for an ISO 9001:2015 certification
Implemented ERP software in small industrial companies
Interim role in the SAP helpdesk (ended 2023-12)
Categorization and prioritization of incoming SAP ERP and INFOR ERP tickets
General user administration, user maintenance, and role assignment in both systems
Real-time user support via MS Teams
Support for dry runs in the SAP ERP test system
Sonja Grahl
Last position:
Customer Care Agent & Social Media Community Manager at Afilio GmbH
Discover over 15,000 top freelancers
Virtual Assistants statistics
Aggregated from the professional profiles of matched freelancers.
Experience
18 years
Position duration
3.5 years
Positions per freelancer
8
Top business areas
Operations, Customer Service, Marketing
Top industries
Professional Services, Information Technology, Media and Entertainment
Certification focus areas
Human Resources, Operations, Business Intelligence
Bachelor's degree or higher
70%
Master's degree or higher
50%
Doctorate
10%
Certifications per freelancer
3
Most common languages
German, English, French
Speak two or more languages
100%
Based on our profile pool as of 26 Aug 2026.
Daily rate distribution
The chart shows how the daily rates of freelancers in this role in Germany are distributed, based on recent contracts on our platform. Each bar covers a rate range — its height shows how many freelancers charge within that range.
Average rates for Virtual Assistants in Germany
Rates are based on recent contracts and do not include FRATCH margin.
The average daily rate is the mean of all daily rates from recent contracts of comparable freelancers on our platform.
The median daily rate is the middle value of all daily rates — half of comparable freelancers charge less, half charge more. Unlike the average, it is barely affected by outliers.
Calculated based on our freelancers’ daily rates as of 26 Aug 2026. Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.
About the role
The Strategic Value of a Remote Assistant
In modern business environments, administrative overhead can easily overwhelm core teams. Freelance assistants step in to absorb these repetitive operational tasks, allowing internal employees to focus entirely on high-value initiatives. Operating completely online, they deliver highly flexible support that adapts to your weekly or monthly workload without the overhead costs of an on-site employee.
Key Deliverables and Responsibilities
- Managing executive calendars, scheduling meetings, and planning complex travel itineraries.
- Handling email triage, filtering spam, and prioritizing client inquiries.
- Processing invoices, tracking expenses, and preparing basic preparatory accounting.
- Maintaining CRM databases, updating customer records, and organizing digital files.
- Drafting German and English business correspondence and corporate communications.
Essential Skills and Software Tools
Successful professionals in this field are highly organized self-starters who master modern digital collaboration tools. They are experts in office suites such as Microsoft 365 and Google Workspace, and they navigate project management tools like Asana, Trello, or Jira with ease. For companies in Germany, a strong bilingual profile is crucial; these experts effortlessly switch between German and English to manage local vendor relations and international client communications.
When to Hire a Freelance Assistant in Germany
Companies typically bring in remote administrative professionals during periods of rapid growth, busy seasonal cycles, or major corporate transitions. Startups use them to establish structured workflows early on, while established medium-sized businesses hire them to bridge temporary staffing gaps during parental leave or vacation periods. This freelance model provides immediate relief to busy executives and departments without long-term contractual commitments.
Frequently asked questions
The facts hiring teams ask for most often when it comes to Virtual Assistants.
A Virtual Assistant handles a wide range of administrative, technical, and creative tasks remotely. They manage calendars, handle email correspondence, organize digital files, and perform basic bookkeeping. By outsourcing these repetitive operational tasks, business owners can focus entirely on growth and core strategic activities.
While a traditional secretary usually works on-site and often handles physical office tasks, a virtual office manager operates completely remotely. They utilize cloud-based collaboration tools to support multiple clients across different locations. This setup allows companies to pay only for productive hours worked rather than full-time office overhead.
Professional freelance assistants in Germany are highly aware of local data protection laws under the GDPR (DSGVO). They sign strict non-disclosure agreements, use secure password managers, and access client systems via encrypted virtual private networks. Many also store data exclusively on secure cloud servers located within the European Union.
Yes, most professional bilingual virtual assistants working in the German market are fluent in both German and English. They regularly draft emails, translate documents, and communicate with international clients in both languages. This linguistic flexibility makes them highly valuable for local businesses operating globally.
A skilled remote administrative assistant is proficient in modern digital collaboration tools. They routinely use office suites like Microsoft 365 and Google Workspace, communication tools like Slack and MS Teams, and project management platforms such as Trello or Asana. They quickly adapt to any client-specific software or CRM.
Hiring a freelance VA offers superior flexibility and cost efficiency, especially for businesses with fluctuating workloads. You avoid the long-term commitments, social security contributions, and lengthy onboarding processes associated with permanent staff. This model allows you to scale administrative support up or down based on your actual business needs.
Clear communication protocols are key when working with a virtual personal assistant. Daily or weekly sync meetings, shared task boards, and structured handovers ensure projects stay on track. Most German companies prefer working with assistants based in the same timezone or within a few hours' difference to facilitate real-time communication.
You can evaluate a freelance administrative assistant by starting with a small paid test project, such as scheduling a mock trip or organizing a messy inbox. Look for quick response times, attention to detail, and proactive problem-solving. Strong references from previous clients also provide reliable evidence of their reliability and efficiency.
The average hourly rate for Virtual Assistants in Germany is 76 €, which corresponds to a daily rate of about 604 € based on an 8-hour working day.
Of the freelancers working as Virtual Assistants in Germany, 70% hold at least a Bachelor's degree, 50% hold at least a Master's degree, and 10% hold a doctorate.
On average, freelancers working as Virtual Assistants in Germany have 18 years of professional experience, with a single engagement typically lasting around 3.5 years.
The most common languages among freelancers working as Virtual Assistants in Germany are German (100%), English (100%), and French (46%).
The most common industries among freelancers working as Virtual Assistants in Germany are Professional Services (92%), Information Technology (62%), and Media and Entertainment (46%).
The most common business areas among freelancers working as Virtual Assistants in Germany are Operations (100%), Customer Service (85%), and Marketing (77%).
FRATCH Virtual Assistants main locations
Our freelancers and interim experts are at home across the DACH region — available on-site in the major business hubs or fully remote. Choose a location to discover matched specialists, local market insights and up-to-date availability.
Berlin Hamburg Munich Cologne Frankfurt Stuttgart Dusseldorf Leipzig Dortmund Essen Bremen Dresden Hanover Nuremberg Request a free demo
Get in touch with the FRATCH team and we will get back to you within 4 hours.
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We always have the time for a call or email!
Philipp Thomaschewski
FRATCH CEO
