Hire the best Virtual Assistants in Germany matched in minutes from over 15,000 CVs.
From executive calendar management and travel planning to billing, email triage, and German-language customer support. We connect you with vetted, available freelance professionals tailored to your precise administrative needs through our fast matching.
About the role
The Strategic Value of a Remote Assistant
In modern business environments, administrative overhead can easily overwhelm core teams. Freelance assistants step in to absorb these repetitive operational tasks, allowing internal employees to focus entirely on high-value initiatives. Operating completely online, they deliver highly flexible support that adapts to your weekly or monthly workload without the overhead costs of an on-site employee.
Key Deliverables and Responsibilities
- Managing executive calendars, scheduling meetings, and planning complex travel itineraries.
- Handling email triage, filtering spam, and prioritizing client inquiries.
- Processing invoices, tracking expenses, and preparing basic preparatory accounting.
- Maintaining CRM databases, updating customer records, and organizing digital files.
- Drafting German and English business correspondence and corporate communications.
Essential Skills and Software Tools
Successful professionals in this field are highly organized self-starters who master modern digital collaboration tools. They are experts in office suites such as Microsoft 365 and Google Workspace, and they navigate project management tools like Asana, Trello, or Jira with ease. For companies in Germany, a strong bilingual profile is crucial; these experts effortlessly switch between German and English to manage local vendor relations and international client communications.
When to Hire a Freelance Assistant in Germany
Companies typically bring in remote administrative professionals during periods of rapid growth, busy seasonal cycles, or major corporate transitions. Startups use them to establish structured workflows early on, while established medium-sized businesses hire them to bridge temporary staffing gaps during parental leave or vacation periods. This freelance model provides immediate relief to busy executives and departments without long-term contractual commitments.
Meet FRATCH Virtual Assistants
Janine Schmid
Freelance Business Operations & Executive Support
Last position:
Virtual Assistant to Management / Business Administration at TBN – Technische Beratung
- Managing the operational back office
- Handling quotations and invoicing
- Supporting preparatory accounting
- Coordinating appointments and operational alignments
- Interface management between management, clients, and external partners
- Structuring administrative processes in day-to-day business
By taking over operational back office tasks, management is noticeably relieved. Administrative processes run in a more structured, reliable, and efficient way, creating more time for clients, projects, and entrepreneurial decisions.
Sandra Schustek
Self-employed as a Virtual Assistant
Last position:
Self-employed as a Virtual Assistant at Schustek – Digital Services GbR
Focus: back office organization, project management, customer management, human resources management, data maintenance, and document management
Veronika Jaschke
Virtual Assistant and Translator
Last position:
Virtual Assistant and Translator at Self-employed
- On-site office tasks in Tübingen and Reutlingen in different specialist areas
- Remote collaboration with a writing office, a marketing agency, as well as project-based cooperation with two different translation agencies and much more
Susann Seidler
Virtual Personal Assistant
Last position:
Virtual Personal Assistant at Self-employed
Independent email and calendar management for executive accounts
Creating agendas, presentations, and decision papers for board meetings (management, supervisory board, ...)
Taking minutes and maintaining task lists, including proactive tracking
Support in recruiting, handling the applications inbox, pre-screening, scheduling interviews, including onboarding
Booking agencies and service providers, including preparing offers and invoicing
Working with CRM systems – complete workflow from data entry, customer outreach, appointment scheduling, to closing
Content and administrative updates of website content and company profiles
Handling and billing of insurance matters / interface with brokers and insurers
Preparing expense reports and internal recharges, checking timesheets
Granting access rights for IT tools, booking new licenses
Advising on and setting up or standardizing internal processes (office routines, on- and offboarding, ...)
Database maintenance across various platforms
Preparatory bookkeeping, support in accounting (Datev Unternehmen Online)
Invoicing including dunning
Fleet management
Setting up a well-functioning office management system
Real estate photography – assistant to the management
Management coaching agency – assistant to the management
AI software developer – assistant to the management
Ministry for Climate Protection, Environment, Energy and Mobility – assistant to the project management for digitalization/IT
IT consulting company – assistant to the management
Executive search – assistant to the management
Mid-sized law firm, commercial law department – assistant to the management
Agency for software developers – assistant to the management
Designer lamp manufacturer – assistant to the management
Strategy and corporate finance consulting – executive assistant
Deutsche Bahn subsidiary – assistant to the management
Executive search company – assistant to the management
Saskia Hagendorf
Author & Specialist Writer
Last position:
Author & Specialist Writer
- Regular specialist articles for working@office and other publications on topics like the assistant role, virtual collaboration, AI in assistance, New Work, and self-management.
- Co-author contributions in books like Chefsache Assistenz, Bullshit Bingo, and Digitales Management und Marketing.
Jana Kohler
Freelancer & Virtual Assistant
Last position:
Freelancer & Virtual Assistant at Self-employed
- Graphic and media design
- Project management
- SEO optimization / SEO content
- Website design / website programming / website maintenance
Christiane Sanders
Customer Service Freelancer
Last position:
Customer Service Freelancer at Sternglas GmbH
- Independently familiarized myself with and used a variety of tools daily, including the CRM tool Trengo, the ERP system Xentral, the Shopify platform, DHL Express and the DHL business customer portal, Slack as a virtual office, the Bretum returns portal, and the logistics provider's in-house software
- Responded to incoming customer inquiries via email, WhatsApp, and chat, handled complaints, and resolved issues in German and English
- Answered all questions related to products, the ordering and shipping process, and created return labels
- Took over the support phone during service hours and handled all telephone inquiries
Dina Büscher
Group Corporate Responsibility Internship
Last position:
Group Corporate Responsibility Intern at Deutsche Telekom
- Implemented a project to record electricity consumption
- Assisted in calculating Scope 3 emissions
Piroska Hildebrandt
Virtual Assistant
Last position:
Virtual Assistant at Virtual Assistant
- Text creation, Proofreading, Concept
- SEO (On-/Off-Page)
- Document creation & management
- Organization
- Customer support (Phone, Email, Chat)
Discover over 15,000 top freelancers
Virtual Assistants statistics
Typical experience
19 years
Average project duration
3.4 years
Certifications per freelancer
2
Top business areas
Operations, Marketing, Customer Service
Top industries
Professional Services, Information Technology, Media and Entertainment
Most common languages
German, English, Spanish
Bachelor's degree or higher
78%
Master's degree or higher
44%
Doctorate
11%
Salary / Daily Rate Distribution
The chart shows how the daily rates of freelancers in this role are distributed, based on recent contracts on our platform. Each bar covers a rate range — its height shows how many freelancers charge within that range. Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.
Average rates for Virtual Assistants & Seniority distribution
Rates are based on recent contracts and do not include FRATCH margin.
The average daily rate is the mean of all daily rates from recent contracts of comparable freelancers on our platform.
The median daily rate is the middle value of all daily rates — half of comparable freelancers charge less, half charge more. Unlike the average, it is barely affected by outliers.
Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.
Frequently Asked Questions
Need more info? We have all the details about FRATCH
A Virtual Assistant handles a wide range of administrative, technical, and creative tasks remotely. They manage calendars, handle email correspondence, organize digital files, and perform basic bookkeeping. By outsourcing these repetitive operational tasks, business owners can focus entirely on growth and core strategic activities.
While a traditional secretary usually works on-site and often handles physical office tasks, a virtual office manager operates completely remotely. They utilize cloud-based collaboration tools to support multiple clients across different locations. This setup allows companies to pay only for productive hours worked rather than full-time office overhead.
Professional freelance assistants in Germany are highly aware of local data protection laws under the GDPR (DSGVO). They sign strict non-disclosure agreements, use secure password managers, and access client systems via encrypted virtual private networks. Many also store data exclusively on secure cloud servers located within the European Union.
Yes, most professional bilingual virtual assistants working in the German market are fluent in both German and English. They regularly draft emails, translate documents, and communicate with international clients in both languages. This linguistic flexibility makes them highly valuable for local businesses operating globally.
A skilled remote administrative assistant is proficient in modern digital collaboration tools. They routinely use office suites like Microsoft 365 and Google Workspace, communication tools like Slack and MS Teams, and project management platforms such as Trello or Asana. They quickly adapt to any client-specific software or CRM.
Hiring a freelance VA offers superior flexibility and cost efficiency, especially for businesses with fluctuating workloads. You avoid the long-term commitments, social security contributions, and lengthy onboarding processes associated with permanent staff. This model allows you to scale administrative support up or down based on your actual business needs.
Clear communication protocols are key when working with a virtual personal assistant. Daily or weekly sync meetings, shared task boards, and structured handovers ensure projects stay on track. Most German companies prefer working with assistants based in the same timezone or within a few hours' difference to facilitate real-time communication.
You can evaluate a freelance administrative assistant by starting with a small paid test project, such as scheduling a mock trip or organizing a messy inbox. Look for quick response times, attention to detail, and proactive problem-solving. Strong references from previous clients also provide reliable evidence of their reliability and efficiency.
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Get in touch with the FRATCH team and we will get back to you within 4 hours.
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We always have the time for a call or email!
Philipp Thomaschewski
FRATCH CEO
