Sonja Grahl-Customer Care Agent & Social Media Community Manager

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Experience
Customer Care Agent & Social Media Community Manager
Afilio GmbH
Virtual Assistant
Self-employed
- Clients include Digistore24, Professor Paul Gerson Unna Akademie e.V., Bio360 and more.
Back Office
Steuerkanzlei Zendath & Partner
Tour Merchandising
Various Artists
Back Office
Leading Retreats LTD.
Customer Care Agent
Vodafone Deutschland GmbH
Event & Social Media Community Manager
SKS Russ Konzertdirektion GmbH
Executive Assistant
Henriques Coelho Theodorou GbR
Concert Consultation, Ticketing & Ticket Sales
WOM-Konzertkasse (later Saturn-Konzertkasse)
Production Assistant
Wuttke & Wuttke Filmproduktion GmbH
Ticket Sales & Cinema Service Staff
Colb Entertainment GmbH
Industry experience
See where this freelancer has spent most of their professional time.
Experienced in Media and Entertainment, Biotechnology, Education, Information Technology, Professional Services, and Arts and Crafts.
Business area experience
See which departments and functions this freelancer has contributed to most.
Experienced in Operations, Customer Service, Sales, Marketing, Production, and Accounting.
Languages
Education
Htk, Technische Hochschule Hamburg
Distance Learning in Communication Design · Communication Design · Hamburg, Germany
Music Circus Concertbüro GmbH
Apprenticeship as an Event Manager · Event Management · Stuttgart, Germany
Empjre gGmbH
Apprenticeship as an Audiovisual Media Clerk · Audiovisual Media Clerk · Stuttgart, Germany
Certifications & licenses
Certified (Mindset Online) Coach
Institute for Applied Psychology - IfaP
Statistics
Experience
Global experience
Expertise
Qualifications
Profile
Frequently asked questions
Have questions? Find more information here.
Sonja is based in Stuttgart, Germany and prefers 100% remote projects.
Sonja speaks the following languages: German (Native), English (Advanced), French (Advanced), Italian (Advanced).
Sonja has at least 24 years of experience. During this time, Sonja has worked in at least 10 different roles and for 11 different companies. The average length of individual experience is 2 years and 2 months. Note that Sonja may not have shared all experience and actually has more experience.
Based on recent experience, Sonja would be well-suited for roles such as: Customer Care Agent & Social Media Community Manager, Virtual Assistant, Back Office.
Sonja's most recent position is Customer Care Agent & Social Media Community Manager at Afilio GmbH.
In recent years, Sonja has worked for Afilio GmbH and Self-employed.
Sonja is most experienced in industries like Media and Entertainment, Biotechnology, and Education. Sonja also has some experience in Information Technology, Professional Services, and Arts and Crafts.
Sonja is most experienced in business areas like Operations, Customer Service, and Sales. Sonja also has some experience in Marketing, Production, and Accounting.
Sonja has recently worked in industries like Biotechnology, Education, and Information Technology.
Sonja has recently worked in business areas like Operations, Customer Service, and Marketing.
Sonja attended Htk, Technische Hochschule Hamburg for Communication Design.
Sonja has 1 certificate: Certified (Mindset Online) Coach.
The availability of Sonja needs to be confirmed.
Daily rate distribution
The rates shown represent the typical market range for freelancers in this position based on recent contracts on our platform.
Average rates for similar positions
Rates are based on recent contracts and do not include FRATCH margin.
The average daily rate is the mean of all daily rates from recent contracts of comparable freelancers on our platform.
The median daily rate is the middle value of all daily rates — half of comparable freelancers charge less, half charge more. Unlike the average, it is barely affected by outliers.
Calculated based on our freelancers’ daily rates as of 4 Sep 2026. Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.
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