Niklas B.-Freelance Community Manager
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Experience
Community Manager
Konrad Adenauer Stiftung
As a Community Manager, I was responsible for managing and developing the social media communities of the Konrad Adenauer Stiftung. My focus was on the platforms TikTok, Facebook, Instagram, X, and YouTube.
My responsibilities included actively moderating comments and discussions, responding to user inquiries, and ensuring constructive exchange within the community. I also monitored current topics and sentiment, identified relevant trends, and supported the implementation of an audience-focused communication strategy.
Through professional community management, I helped promote interaction with target audiences, strengthen the foundation's brand presence on social media, and ensure positive dialogue across the different platforms.
Community Manager
Bundesinstitut für öffentliche Gesundheit
At the Bundesinstitut für Öffentliche Gesundheit, I worked in community management and social media campaign analysis. I managed communication with users on various social media platforms, moderated discussions, and responded to inquiries promptly and in an audience-focused way.
Another key area of my work was creating performance reports to evaluate paid social media campaigns. I analyzed metrics such as reach, interactions, and other relevant KPIs, presented the results clearly, and derived insights and optimization opportunities for future advertising activities.
By combining community management with data-based analysis, I helped improve the quality of digital communication and assess the effectiveness of social media campaigns on a sound basis.
Community Manager
Bundespresseamt
On behalf of the Bundespresseamt, I was responsible for community management of the social media channels of the Federal Chancellor and the Federal Government on Facebook, TikTok, and Instagram.
My responsibilities included moderating comments and discussions, as well as ensuring factual and constructive exchange on the platforms. I worked in a politically sensitive environment, monitored current topics and sentiment, and contributed to professional, citizen-focused digital communication.
Through continuous community management, I supported dialogue between the official channels and the public and contributed to transparent and timely online communication.
Industry experience
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Experienced in Government and Administration.
Business area experience
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Experienced in Customer Service, Marketing, and Business Intelligence.
Summary
I am a Community Manager specializing in social media and political communication. In recent years, I have managed high-reach social media channels for public institutions and political organizations, gaining extensive experience in professional community management, moderation, and digital communication with citizens.
My strengths include confident, audience-focused communication, a good sense for sensitive topics, and a structured and reliable way of working. In addition to actively managing communities, I have experience analyzing social media campaigns and creating meaningful performance reports.
I am looking for projects in community management, social media, and digital communication – especially where professionalism, a responsible approach to public discussions, and high-quality communication are required.
Skills
- Community Management And Moderation
- Social Media Communication
- Responding To And Handling User Inquiries
- Monitoring Discussions, Trends, And Sentiment
- Creating Social Media Reports And Performance Analyses
- Evaluating Kpis And Identifying Optimization Opportunities
- Audience-Focused And Professional Communication
- Crisis-Sensitive Moderation And Confident Handling Of Challenging Discussions
Languages
Education
Universität Leipzig
Master of Science · Computer Science
Hochschule für Technik und Wirtschaft
Bachelor of Science · Business Information Systems · Berlin, Germany · 1.3
Statistics
Experience
Expertise
Qualifications
Profile
Frequently asked questions
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Niklas is based in Leipzig, Germany and can operate in on-site, hybrid, and remote work models.
Niklas speaks the following languages: German (Native), English (Advanced), French (Intermediate).
Niklas has at least 5 years of experience. During this time, Niklas has worked in at least 1 role and for 3 different companies. The average length of individual experience is 2 years and 8 months. Note that Niklas may not have shared all experience and actually has more experience.
Based on recent experience, Niklas would be well-suited for roles such as: Community Manager.
Niklas's most recent position is Community Manager at Konrad Adenauer Stiftung.
In recent years, Niklas has worked for Konrad Adenauer Stiftung, Bundesinstitut für öffentliche Gesundheit, and Bundespresseamt.
Niklas is most experienced in industries like Government and Administration.
Niklas is most experienced in business areas like Customer Service, Marketing, and Business Intelligence.
Niklas holds a Master in Computer Science from Universität Leipzig and a Bachelor in Business Information Systems from Hochschule für Technik und Wirtschaft.
Niklas is immediately available part-time for suitable projects.
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Calculated based on our freelancers’ daily rates as of 14 Oct 2026. Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.
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