Thomas P.-Project Manager, Product Owner & AI Consultant, AI Transformation - ERP · Shop · Marketing
Check rate
Experience
Product Owner & AI Automation Architect (B2B)
Ihre-Hygieneberatung
Development of a digital audit application for inspections in medical facilities. The goal is to connect on-site data collection, voice recording, documentation and downstream processes in one end-to-end, AI-supported workflow.
Design and development of a Flutter audit app with Claude Code for the structured execution and documentation of inspections.
Processing of voice recordings captured in the app through automatic transcription and AI-supported creation of structured inspection reports, followed by an approval process
Connecting various data sources such as email, Odoo 19, attendance records and Google Drive via n8n to automate billing and follow-up processes
Automatic provision of required documents and email delivery through n8n-controlled workflows, including the use of LLMs for text creation
Skills: Flutter, Claude Code, LLM Integration, n8n, Odoo 19, Google Drive, Process Automation
Project Manager & Product Owner – M&A Integration
voxa c/o IC Music and Apparel GmbH
Post-merger integration: When Taschenkaufhaus was acquired by Impericon/Voxa, all processes, contracts and systems had to be fully harmonized from both a systems and legal perspective within a short period of time.
Project management of the legal and system integration of Taschenkaufhaus into the Voxa Group: Conversion of all contracts, accounts and system access by the defined deadline
Migration from Microsoft Dynamics NAV 2009 to 2013: Analysis of all existing interfaces, redefinition of processes and coordinated go-live without business interruption
Integration of the complaints and returns process into MS Dynamics NAV 2013; significant process simplification through standardization
Introduction of a new POS system (Shopify POS) in all stores: requirements analysis, configuration, rollout and employee training
Use of n8n automation workflows for data reconciliation between marketplaces and ERP; manual processes significantly reduced
Skills: Project Management, Shopify, Shopify POS, MS Dynamics NAV, Tradebyte, n8n, M&A Integration
Application Consultant · Akeneo PIM Expert & AI Process Integration
MANN+HUMMEL
Core objective: Consolidate product data from fragmented business units and SAP systems in a single PIM – and significantly accelerate this process through AI.
Further development and optimization of the global PIM system landscape for efficient product data provision in the commerce environment.
Design, testing and implementation of complex interfaces and APIs for seamless connection of the PIM to SAP S/4HANA.
Analysis and definition of the system architecture to ensure consistent data quality across all sales channels.
Close coordination with internal stakeholders and targeted management of external service providers and software partners.
Skills: Akeneo PIM Cloud, AI / LLM Integration, Magento 2, AEM, SAP S/4HANA, Jira
Business Analyst, Strategy Consultant & PO – Shop Relaunch & Fulfillment
Viessmann Selection-Shop
Further development of a digital B2B platform for a leading energy and climate technology company. The goal was to realign the existing solution technically, operationally and logistically.
Gathering, structuring and prioritizing business requirements to modernize the digital platform and its fulfillment processes.
Interface between specialist departments, management and the external implementation partner; moderating coordination meetings and translating outcomes into actionable work packages.
Design of a future-proof platform architecture taking existing cloud environments, APIs and system dependencies into account.
Management of the roadmap, milestones and external service providers, while ensuring quality, dependencies and on-time delivery.
Skills: Product Ownership, Business Analysis, Requirements Engineering, Roadmap, Stakeholder Management, APIs, Cloud, Service Provider Management
Product Owner & Automation Architect
B2B Customer App / JTL Integration
Connect a B2B customer app to JTL-Wawi via a custom REST API. n8n was built as a central interface system with its own GUI and controls the automated processes between JTL-Wawi, CRM and the customer app externally.
Design, management and rollout of a high-performance web application / B2B customer app for the digital mapping of sales processes.
Establishment of n8n as a central interface system with a GUI for controlling and monitoring processes between JTL-Wawi, CRM and the customer app.
Design and automation of the monthly consolidated invoice, including data preparation, billing and export of relevant data to the customer app.
Optimization of system workflows to improve the customer experience in the B2B commerce sector.
Skills: n8n Low-Code API, JTL-Wawi, JTL WMS, REST API, GS1 / QR Code, DATEV, Automation, Billing
Product Owner Customer Success – B2C Customer Communication & Process Automation
Monsterzeug GmbH
Several European online shops, an overloaded ticketing system, response times that were too slow. Goal: scalable, automated customer service.
Introduced a first- and second-level support structure with Greyhound CRM: topic assignment, domain structure and automated response rules significantly reduce manual processing
Direct JTL-Wawi integration into Greyhound for instant order visibility in customer service – no more need to switch between systems
Consolidated all communication channels (email addresses, shops) on one central platform
Skills: JTL-Wawi, Greyhound CRM, process automation, customer service
Product Owner Multi-Channel E-Commerce
Multi-Channel E-Commerce
- Akeneo PIM, Tradebyte, Shopware 6, consolidated customs clearance Switzerland
Product Owner E-Commerce / Inventory Management – ERP Relaunch & Group Integration
Nuclear Blast (Believe Group)
Complete renewal of the e-commerce infrastructure of an international music label: from the shop and inventory management system to integration with the parent company Believe's group accounting system.
ERP evaluation of 8 systems through to selection: structured RFP process with stakeholder workshops, POC with Plentymarkets and JTL-Wawi – including test data migration and key user testing
Mapping complex financial flows in the e-commerce context: widely separated purchase, payment and delivery dates (release dates) correctly mapped in JTL and JTL2Datev
Integration of accounts receivable accounting into the group accounting system Sage X3: transfer of balances to the general ledger, reconciliation with parent company Believe
Set up JTL WMS with digitalized warehouse processes, release date logic (on-time shipping on the exact day), international shipping with additional carriers
Relaunch of the Magento shop in a global structure with internationalization, multi-currency support and SEO optimization for country markets
Skills: JTL-Wawi, JTL WMS, JTL2Datev, Magento, Sage X3, group accounting, Mollie payments, Plentymarkets
Product Owner – Payments, Accounting & ERP
Artvera GmbH & Co KG
The most complex aspect of this project was not the technology – but commercial accuracy: 25 shops, 10 languages, 6 currencies, different VAT regimes in several EU countries as well as Switzerland. This was exactly where my focus lay.
Functional and interim disciplinary leadership of the Customer Experience and IT teams, including staff development, budget planning, cost control and forecasting.
Operational and strategic responsibility for the online shop and the continuous modernization of the e-commerce and JTL ERP system landscape.
Expanded and optimized the integrated Greyhound CRM to significantly improve the B2B offer process and establish it as the central communication system for chat, phone and email across all shops and languages.
Skills: project management, JTL-Wawi, JTL2Datev, Greyhound CRM, payments / PSP, EU VAT, shipping to Switzerland, OXID
Product Owner E-Commerce
Uptodate Ventures
- JTL-Wawi, JTL WMS, Shopify consolidation, fraud prevention
Product Owner – IoT, App Development & B2B Marketing
BesserMITTAG
Startup for digital corporate lunches: smart refrigerators, cross-platform app, automated sales processes. As Product Owner, I was responsible for the entire digital product development.
Architecture and project management for IoT refrigerator: standard commercial refrigerator with Raspberry Pi control, real-time monitoring and app connection via WebSocket
Development of cross-platform app in React Native: barcode scanning (Firebase ML Kit), push notifications, live chat, booking of removed items via Magento API
Set up B2B marketing automation with Mautic & HubSpot CRM: lead nurturing workflows, Google Ads, LinkedIn – direct setup of an outbound sales team
Skills: React Native, IoT / Raspberry Pi, Firebase, HubSpot, Mautic, Magento, B2B Marketing
E-Commerce Consultant
GIZ / CONOSCOPE
- B2C strategy consulting for Georgian companies targeting European markets
E-Commerce / CRM Project & Requirements Manager
A.T.U Auto-Teile-Unger
Major projects at one of Europe's largest automotive parts retailers: online appointment scheduling for ~600 branches, payment modernization, PIM integration, CRM concepts.
Project manager for OTV relaunch: conceptual redesign (Design Thinking), agile implementation (Scrum) and integration of live staff capacities – rollout across nearly 600 branches
Automated KPI reports for management and regional managers on availability and booking utilization
Requirements management for new PSP process and e-commerce architecture (Spryker / Magento)
PIM integration via Tradebyte for external marketplaces (Plus, Otto, among others); CRM concepts for customer retention across the shop, OTV and branches
Skills: Project Management, Spryker, CRM, Scrum, Design Thinking, PSP / Payment
Managing Director & Managing Director
eORDER GmbH
Founded and managed an e-commerce agency focused on Magento 2 and Akeneo – now expanded to include AI workflow integration and n8n automations.
Responsible for project and recruitment acquisition, accounting and strategic business development
Built and scaled AI-supported product data and automation projects for clients
Skills: General Management, Staff Responsibility, Magento 2, Akeneo, n8n, AI Workflows
Managing Director
nextORDER eBusiness GmbH
E-commerce with own shops and fulfillment: full entrepreneurial responsibility, from IT to logistics.
Introduced ERP, project management software (Redmine), BI system (data warehouse, Talend, Pentaho) and payment integrations
IT and process management for a logistics site handling up to 3,000 shipments per day (seasonal)
Skills: General Management, Staff Responsibility, ERP, Talend, Pentaho, BI, Logistics
Shop & Marketing Manager
puzzle.de / fou-de-puzzle.com
- Shop & marketing management, Magento, European marketplace strategy
E-Commerce Consultant
AIDA-Onlineshop.de
- Magento, customer service, European marketplace strategy
Project Manager & Online Marketing
Starkalender.de
- Google AdWords, Magento, Amazon / eBay
Industry experience
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Experienced in Retail, Information Technology, Manufacturing, Transportation, Automotive, and Fashion.
Business area experience
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Experienced in Project Management, Strategy, Information Technology, Operations, Customer Service, and Marketing.
Summary
Senior Project Manager, Product Owner, Interim Manager and AI Consultant with 23 years of experience in digitalization, software and transformation projects. I combine strategic direction, hands-on project management and technical understanding – from analyzing existing processes and system landscapes, defining the target vision and selecting suitable solutions through to implementation, rollout and continuous optimization.
In B2B and B2C e-commerce projects, I have built and optimized customer journeys, sales funnels and digital service processes. Shops, customer portals, CRM, PIM, ERP, WMS, payment, marketing and fulfillment systems were connected via APIs and interfaces to create end-to-end process landscapes. My experience includes portal and CRM integrations, customer success processes, marketing automation and n8n workflows for data flows, communication, billing and service.
As an ERP and digitalization expert, I support companies from analyzing their process and system landscape through defining the target vision, requirements catalog, evaluation, RFI/RFP and proof of concept to selecting and managing the implementation partner. During implementation, I take responsibility for project planning, budget and risk management, roadmap, backlog, stakeholder management, testing, migration, go-live and knowledge transfer.
In corporate environments, I can make particularly effective use of my role as a bridge builder: I combine abstract, strategic thinking with a genuine interest in the challenges faced by specialist departments and bring enough subject-matter depth to give teams clear direction. This creates sustainable solutions on equal terms between management, specialist departments, IT, architecture and external partners. When needed, I also take on active functional and disciplinary leadership responsibility.
In mid-sized companies, I bring a true hands-on mentality and a strong sense of responsibility. I value short decision-making paths, provide the C-level with clear decision-making foundations and, when needed, work operationally in processes, systems and projects myself. My goal is not just to formulate strategies, but to turn them into measurable results, stable processes and working solutions together with the people involved.
I combine project management, product ownership, interim management, ERP and digitalization consulting with practical AI and automation experience. My profile is suited to transformation, platform, ERP, customer experience and automation projects in corporations and mid-sized companies.
Skills
- Interim Leadership And Team Development: Taking Over Existing Teams, Clarifying Roles And Responsibilities, Prioritization, Employee Development, Team Building And Structured Onboarding.
- E-Commerce And Customer Experience: Developing Digital Sales Models For B2b And B2c, Shop Strategy, Relaunch, Internationalization And Multichannel Concepts From Strategy To Go-Live.
- Crm, Pim And Product Data Processes: Designing And Developing Crm And Pim Landscapes, Data Models, System Selection And Integration, As Well As Ai-Supported Product Data Enrichment And Content Processes.
- Erp, Wms And System Integration: Analyzing Existing System Landscapes, Defining Business Requirements, Interface Design And Supporting Rollouts And Migrations In Sap, Odoo Erp, Microsoft Dynamics And Jtl Environments.
- Project And Service Provider Management: Leading Internal And External Teams, Managing Implementation Partners, Prioritizing Requirements And Coordinating Complex And International Projects.
- Budget, Forecasting And Controlling: Planning And Managing Budgets, Cost Control, Forecasting And The Financial Evaluation Of Projects, System Decisions And Development Initiatives.
- Process Automation And Ai: Automating Manual Processes With N8n, Designing Api Integrations And Workflows, And Developing And Introducing Useful Ai Applications.
- Payment, Accounting And Commerce Operations: Payment Integration, Invoicing Processes, Vat In The Eu And Switzerland, Oss, Datev Integration, Xrechnung, Zugferd And Peppol.
- Logistics And Fulfillment: Wms Implementation, Shipping Processes, International Logistics, Customs Clearance And Returns Management.
- Product Development And Change: Experience With Scrum, Design Thinking, Design Sprint And Lean Startup. I Use Methods Pragmatically And Adapt Them To The Team, Company And Situation.
Languages
Education
Leipzig University
Diploma in Economics · Economics · Leipzig, Germany
Munich Chamber of Industry and Commerce
Bank Clerk IHK, focus: payments, lending, commercial accounting
Leipzig University
Diploma in Business Administration: Controlling, Finance, Marketing · Business Administration · Leipzig, Germany
Certifications & licenses
Akeneo Solution Specialist
Google AI Professional Certificate
Google Analytics & GTM
HubSpot CRM: Digital Marketing / Social Media Marketing
JTL Partner / Wawi / WMS
Magento Solution Specialist
Odoo ERP
Scrum.org
n8n Academy
Statistics
Experience
Global experience
Expertise
Qualifications
Profile
Frequently asked questions
Have questions? Find more information here.
Thomas is based in Leipzig, Germany.
Thomas speaks the following languages: German (Native), English (Advanced).
Thomas has at least 21 years of experience. During this time, Thomas has worked in at least 17 different roles and for 18 different companies. The average length of individual experience is 1 year and 2 months. Note that Thomas may not have shared all experience and actually has more experience.
Based on recent experience, Thomas would be well-suited for roles such as: Product Owner & AI Automation Architect (B2B), Project Manager & Product Owner – M&A Integration, Application Consultant · Akeneo PIM Expert & AI Process Integration.
Thomas's most recent position is Product Owner & AI Automation Architect (B2B) at Ihre-Hygieneberatung.
In recent years, Thomas has worked for Ihre-Hygieneberatung, voxa c/o IC Music and Apparel GmbH, MANN+HUMMEL, Viessmann Selection-Shop, and B2B Customer App / JTL Integration.
Thomas is most experienced in industries like Retail, Information Technology, and Manufacturing. Thomas also has some experience in Transportation, Automotive, and Energy.
Thomas is most experienced in business areas like Project Management, Strategy, and Information Technology. Thomas also has some experience in Operations, Customer Service, and Marketing.
Thomas has recently worked in industries like Retail, Information Technology, and Manufacturing.
Thomas has recently worked in business areas like Information Technology, Project Management, and Strategy.
Thomas holds a Master in Economics from Leipzig University and a Master in Business Administration from Leipzig University.
Thomas has 11 certificates. Among them, these include: Akeneo Solution Specialist, Google AI Professional Certificate, and Google Analytics & GTM.
Thomas is immediately available full-time for suitable projects.
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Calculated based on our freelancers’ daily rates as of 26 Sep 2026. Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.
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