Thomas Polanski-Project Manager, Product Owner & AI Consultant, AI Transformation - ERP · Shop · Marketing
Check rate
Experience
Project Manager & Product Owner – M&A Integration
voxa c/o IC Music and Apparel GmbH
- Project management of the legal and system-side integration of Taschenkaufhaus into the Voxa group: conversion of all contracts, accounts, and system access rights on the defined cutover date
- Migration from Microsoft Dynamics NAV 2009 to 2013: analysis of all existing interfaces, redefinition of processes, and coordinated go-live without interrupting operations
- Integration of the complaints and returns process into MS Dynamics NAV 2013; major process simplification through standardization
- Introduction of a new POS system (Shopify POS) in all stores: requirements analysis, configuration, rollout, and employee training
- Use of n8n automation workflows for data reconciliation between marketplaces and ERP; manual processes significantly reduced
Application Consultant · Akeneo PIM Expert & AI Process Integration
MANN+HUMMEL
- Strategic realignment of the Akeneo PIM cloud platform in the 'Final Datamodel' project: definition of the central data model for the Life Science & Environment area
- Design and implementation of data flows, including the use of AI-based product data enrichment
- Development and adaptation of interfaces to Magento 2 (online shop) and AEM (Adobe Experience Manager) for channel-specific product data distribution
- Data migration and mapping from SAP / SAP 4HANA and other upstream systems from various business units into the central PIM
- Operational project coordination in Jira; close alignment with business, IT architects, and international stakeholders
Business Analyst, Strategy Consultant & PO – Shop Relaunch & Fulfillment
Viessmann Selection-Shop
- Complete as-is analysis of the existing merchandising solution: technology, processes, fulfillment, accounts payable/receivable management, marketing, and customs together with all stakeholders
- Development and alignment of a new merchandising and sales strategy as the basis for system selection
- Evaluation and selection of new shop and fulfillment providers (including Magento 2, Shopware, logistics providers)
- Technical contract negotiations with the new fulfillment partner; coordination of the complete logistics move
- Project management for the shop relaunch up to go-live; ensuring a smooth handover to operations
Product Owner & Automation Architect
B2B Customer App / JTL Integration
- Design and implementation of a complete REST API with n8n: order import from app into JTL, customer data and invoice retrieval, order history - all through structured n8n workflows
- Automated weekly/monthly collective invoicing with bank debit: invoicing process fully digitized and without manual intervention; DATEV integration with cost center logic
- Setup of JTL WMS with batch management via GS1 QR code for scanner-based, decentralized goods receiving in the HUB
- Management of the internal developer team; technical architecture and business requirements definition
Product Owner Customer Success – Customer Communication & Process Automation
Monsterzeug GmbH
- Introduction of a first/second-level structure with Greyhound CRM: topic routing, domain structure, and automated reply rules significantly reduce manual handling
- Direct JTL-Wawi integration into Greyhound for instant order visibility in service - no more system switching needed
- Consolidation of all communication channels into one central platform
Product Owner Multi-Channel E-Commerce
Multi-Channel E-Commerce
Product Owner E-Commerce / Inventory Management – ERP Relaunch & Group Integration
Nuclear Blast (Believe Group)
- ERP evaluation from 8 systems through to selection: structured RFP process with stakeholder workshops, POC with Plentymarkets and JTL-Wawi including test data migration and key user tests
- Mapping of complex financial flows in the e-commerce context: correctly mapped separate purchase, payment and delivery data (release dates) in JTL and JTL2Datev
- Integration of accounts receivable accounting into the group financial system Sage X3: transfer of balances to the general ledger, reconciliation with the parent company Believe
- Setup of JTL WMS with digital warehouse processes, release date logic, international shipping with additional carriers
- Relaunch of Magento shop in a global structure with internationalization, multi-currency capability, SEO optimization for country markets
Product Owner – Payment, Accounting & ERP
Artvera GmbH & Co KG
- Replaced Lexware with JTL-Wawi under extreme time pressure: pragmatic order import via shop connector for more than 25 shops
- Europe-wide payment setup: evaluation and change of payment service provider; connection of new PSP for B2C and B2B, direct debit with credit check and fraud detection
- Correct VAT mapping in JTL for several EU countries (intra-community supplies, OSS process), different tax rates by product group and country
- Introduction of JTL2Datev: mapping of accounts receivable accounting in DATEV, automatic payment matching, foreign currency accounts and exchange rate logic
- Switzerland connection: shipping processes and customs clearance for CH customers correctly set up in invoicing and accounting
- Introduction of Greyhound CRM as the central communication system for chat, phone and email across all shops and languages
Product Owner E-Commerce
Uptodate Ventures
Product Owner – IoT, App Development & B2B Marketing
BesserMITTAG
- Architecture and project management for an IoT fridge: standard catering fridge with Raspberry Pi control, real-time monitoring and app connection via WebSocket
- Development of a cross-platform app in React Native: barcode scanning (Firebase ML Kit), push notifications, live chat, booking of removed items via Magento API
- Setup of B2B marketing automation with Mautic & HubSpot CRM: lead nurturing workflows, Google Ads, LinkedIn and building an outbound sales team
E-Commerce Consultant
GIZ / CONOSCOPE
Project & Requirements Manager E-Commerce / CRM
A.T.U Auto-Teile-Unger
- Project manager for the OTV relaunch: conceptual redesign (design thinking), agile implementation (Scrum), and integration of live staff capacity – rollout in nearly 600 stores
- Automated KPI reports for management and regional managers on availability and booking utilization
- Requirements management for the new PSP process and e-commerce architecture (Spryker / Magento)
- PIM integration via Tradebyte for external marketplaces; CRM concepts for customer retention in shop, OTV, and stores
Managing Director & Managing Director
eORDER GmbH
- Founded and led an e-commerce agency focused on Magento 2 and Akeneo PIM
- Responsible for project and staff acquisition, accounting, and strategic company development
- Built and scaled AI-supported product data and automation projects for clients
Managing Director
nextORDER eBusiness GmbH
- Introduced ERP and PM software (Redmine), BI system (data warehouse, Talend, Pentaho), and payment integrations
- IT and process management for a logistics site with up to 3,000 shipments/day
Shop & Marketing Manager
puzzle.de / fou-de-puzzle.com
E-Commerce Consultant
AIDA-Onlineshop.de
Project Manager & Online Marketing
Starkalender.de
Industry Experience
See where this freelancer has spent most of their professional time.
Experienced in Information Technology, Retail, Professional Services, Transportation, Manufacturing, and Automotive.
Business Area Experience
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Experienced in Project Management, Information Technology, Marketing, Strategy, Sales, and Product Development.
Summary
Most consultants can either talk to the business or to developers. I can do both - because I come from business administration, but I still think in systems, interfaces, and data flows.
Two university degrees in business administration and economics plus a bank apprenticeship taught me one thing: processes have to make financial sense.
I do not just analyze - I understand what a bad checkout flow, an incorrect VAT setup, or inefficient product data maintenance actually costs a company. And I know how to change that.
More than 20 years in e-commerce have shown me every building block of a digital business: shop, PIM, ERP, WMS, payment, logistics, marketplaces, accounting. That makes me a Product Owner who does not need to be explained first - I know the processes, I know the pain points, I know the systems. I am system-agnostic, question existing processes, and recommend what really fits - no vendor bias, no favorite tool. Stakeholders at C-level and developers in the daily standup: I speak both languages fluently.
Today I combine that with what currently has the biggest impact: AI integration and process automation with n8n. Not as a buzzword - but in productive use. I introduced LLM-based product data enrichment at a global industrial group. Built complete REST API layers with n8n that fully eliminated manual processes. The question in every project is: Where can we automate? Where does AI create real business value?
I take responsibility. Not as a consultant who delivers a report and moves on - but as someone who is in it, thinks along, delivers, and stays there even when things get tight.
Skills
- Ai Integration
- N8n Automation
- Akeneo Pim
- E-Commerce
- Business Analysis
- Accounting & Payment
- Sap / 4hana
- Project Management
- Jtl-Wawi / Wms
- Magento 2
- Vat / Xrechnung / Zugferd
- Datev Integration
- Scrum / Agile
- Shopify
- System Architecture
Languages
Education
University of Leipzig
Diplom Economist · Economics · Leipzig, Germany
IHK Munich
Bank Clerk IHK, foundation: payment transactions, credit, commercial accounting · Munich, Germany
University of Leipzig
Diplom Business Administrator: controlling, financing, marketing · Business Administration · Leipzig, Germany
Certifications & licenses
ISO42001 Foundation
PECB
TÜV Reihnland
Akeneo Solution Specialist
Google Analytics & GTM
JTL Partner / Wawi / WMS
Magento Solution Specialist
Odoo ERP
Scrum Product Owner (in progress)
Statistics
Experience
Global Experience
Expertise
Qualifications
Profile
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