Sandra Schustek-Self-employed as a Virtual Assistant
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Experience
Self-employed as a Virtual Assistant
Schustek – Digital Services GbR
Focus: back office organization, project management, customer management, human resources management, data maintenance, and document management
Project Manager Cross Channel
Dehner Gartencenter GmbH & Co. KG
Sales organization department
- Project work to further develop Cross Channel processes and strategy (planning, implementation, monitoring, completion)
- Creation of process descriptions and delivery of training for the stores (e.g. for Click & Collect)
- Analysis and preparation of KPIs as a basis for decisions on measures to increase sales
- Close cooperation with the CSO and the regional sales teams and interface between sales and headquarters
- Support of our dual students during their practical phase in our department and professional supervision of their bachelor theses
Cross Channel Manager in Field Sales
Dehner Gartencenter GmbH & Co. KG
Training of employees and interface to headquarters
European HR Manager (1-year project)
Monsoon Accessorize GmbH
Standardization of country-specific employment contracts and HR matters
Human Resources Manager Germany & Switzerland
Monsoon Accessorize GmbH
- Contact person for managers and employees for all personnel-related and labor law topics
- Personnel budget planning and budget monitoring
- Creation of statistics, evaluations, and analyses
- Responsibility for the complete recruiting process
- Development of internal training measures for succession planning, creation and delivery of employee trainings
- Carrying out all administrative HR tasks
- Introduction of a time tracking system
Operations Manager & HR Support
Monsoon Accessorize GmbH
Responsible for 38 stores in day-to-day operations and support for the HR manager
Operations Coordinator & HR Support
Monsoon Accessorize GmbH
Responsible for 38 stores in day-to-day operations and support for the HR manager
Project Manager Europe Expansion & Store Manager
Clarks Factory Shopping, Ingolstadt Village
Responsible for opening outlet stores outside the UK & Ireland (recruiting, marketing, product selection, store setup)
Internship
Country Press Association of New South Wales Inc.
Duration: 6 weeks
Deputy Store Manager and Food Department Manager
Kaufland Stiftung & Co. KG
Responsible for the entire food department (sales, ordering, markdown management, staff management)
Industry Experience
See where this freelancer has spent most of their professional time.
Experienced in Retail, Fashion, Food and Beverage, and Professional Services.
Business Area Experience
See which departments and functions this freelancer has contributed to most.
Experienced in Human Resources, Operations, Project Management, Sales, Business Intelligence, and Strategy.
Summary
With over 20 years of professional experience in retail, project management, and human resources, I combine strong organizational skills with strategic thinking and a strong service mindset. I work in a structured, reliable, and independent way and keep an overview even in complex projects and with many tasks running at the same time. As an interface between different departments, managers, and external partners, I ensure smooth processes and professional communication. My strength lies in analyzing processes, improving them, and structuring them in a sustainable way. In addition, I bring extensive experience in creating training materials, planning and delivering training sessions, and in project, customer, and back office management. I quickly get familiar with new topics and digital tools and support companies in working more efficiently and successfully.
Skills
- Ms Word
- Ms Excel
- Ms Outlook
- Ms Powerpoint
- Ms Teams
- Jira
- Ai
Languages
Education
Aston University
Master of Business Administration · Business Administration · Birmingham, United Kingdom
University of Cooperative Education, Berufsakademie Karlsruhe
Diploma in Business Administration (BA) · Retail · Karlsruhe, Germany
Certifications & licenses
Cambridge Certificate of Advanced English (CAE)
Statistics
Experience
Global Experience
Expertise
Qualifications
Profile
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Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.
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Rates are based on recent contracts and do not include FRATCH margin.
The average daily rate is the mean of all daily rates from recent contracts of comparable freelancers on our platform.
The median daily rate is the middle value of all daily rates — half of comparable freelancers charge less, half charge more. Unlike the average, it is barely affected by outliers.
Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.
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