Jessica D.-Consultant
Check rate
Experience
Consultant
Jessica Diederen Consulting
- Workflow automation
- Process management
- Scrum Master
- Introduction of new office processes at regional and global level
- Project assistance in ISO 9001, 13485 and 17025 projects
Virtual Assistant
Virtual Assistant Jessica Diederen
Office management
Process management
Claim management
Processing credit notes and customer complaints
Purchasing and order management
Customer support
MS Dynamics
SAP
MS Office
Google Workspace applications
Pipedrive
LinkedIn
Brevo
As part of my work, I mainly supported my clients in office and process management. I frequently optimized processes to reduce the workload of employees on site as much as possible, allowing them to focus fully on their core tasks.
Business Support, Human Resources
West Pharmaceutical Services Deutschland GmbH
- Supporting the HR Managers and HR Business Partners at the Eschweiler and Stolberg sites in their day-to-day work
- Managing the hiring process, including conducting background checks and preparing and sending employment contracts
- Managing the process for ending probationary periods
- Managing the exit process, including preparing termination confirmations, informing the relevant internal departments, and supporting managers throughout the exit process
- Working with the works council
- Preparing employment references
- Advising and supporting managers in defined areas
- Advising and supporting employees on site
- Preparing the BEM process for the Eschweiler, Stolberg and Kiefernweg sites
- Working on various HR projects
- Preparing regular analyses and reports for the Human Resources department
Commercial Employee in Logistics and Sample Registration
GfPS mbH
- Receiving goods
- Recording goods in the databases
- Testing and further developing a new LIMS system
- Proper initial inspection of samples/test products
- Registering and forwarding samples
- Packaging and shipping laboratory samples, including preparing customs documents
- QM- and GMP-compliant documentation of all processes
- Process optimization within the department
- Planning and carrying out own projects
- Purchasing and order management
- Communicating with suppliers and customers in German and English
Assistant to the Site Manager
SGS Analytics Germany GmbH
- Customer support and advice
- Supporting the site manager in day-to-day operations
- Preparing and following up on quotations
- Invoicing and dunning
- Travel organization and travel expense accounting
- Personnel management, time management
- Workforce planning and recruitment
- Customer correspondence in German and English
- Documentation of incoming and outgoing samples
- Preliminary accounting
- Administration and documentation of the petty cash account
- Purchasing
- Process optimization
- Project assistance
- Planning and carrying out own projects, including project management and responsibility
- Shipping samples
- Qualification of equipment according to GMP requirements
- Supporting Quality Assurance during customer audits
- Scheduling
Sales and Office Assistant
SGS Analytics Germany GmbH
- Customer support and advice
- Preparing and following up on quotations
- Documenting incoming and outgoing samples
- Shipping samples
- Scheduling appointments
Technical Support Assistant
LANCOM Systems
- Qualifying customer inquiries by phone and email
- Written and telephone correspondence in German and English
- Managing licenses
- Preparing statistics, including visualization
- Creating written guidelines for internal company processes
- Booking travel and processing travel expense claims
Assistant to the Managing Director (part-time)
Solar- und Regenwassertechnik Maanen
- Written and telephone correspondence
- Preparing quotations
- Invoicing
- General office duties
- Supporting customers and visitors
- Preparing accounting documents
Veterinary Assistant
Kleintierpraxis Dr. Bey, Zinsen und Partner GbR
- Customer support and advice
- Selling pet food and medication
- Assessing patients' nutritional needs
- Billing for completed treatments
- Assisting with treatments
- Processing and analyzing laboratory samples
- Maintaining a clean and tidy appearance of the practice
Industry experience
See where this freelancer has spent most of their professional time.
Experienced in Energy, Healthcare, Professional Services, Pharmaceutical, Chemical, and Biotechnology.
Business area experience
See which departments and functions this freelancer has contributed to most.
Experienced in Customer Service, Sales, Accounting, Operations, Project Management, and Quality Assurance.
Summary
In my current position as a self-employed Business Consultant, I demonstrate independent and responsible work as well as strong teamwork and the ability to cooperate. My tasks require absolute reliability and dependability, as well as analytical thinking. These are qualities that I can demonstrably offer.
Skills
- Workflow Automation
- Process Management
- Scrum Master
- Project Management
Software
- Microsoft Office
- Sap Hr
- Adp E-Time
- Veda Hr Time
- Lims Systems
- Ups Systems
Skills
- Business Analysis
- Customer Service
- Preparing Quotations
- Invoicing
Languages
Education
Small Animal Practice Dr. Bey, Zinsen and Partner GbR
Veterinary Medical Assistant · Germany
Viktoriaschule Aachen
Advanced Technical College Entrance Qualification · Germany
Certifications & licenses
Automation Expert
AI Impact Academy
Statistics
Experience
Global experience
Expertise
Qualifications
Profile
Frequently asked questions
Have questions? Find more information here.
Jessica is based in Baesweiler, Germany and prefers 100% remote projects.
Jessica speaks the following languages: German (Native), English (Advanced), Spanish (Elementary), French (Elementary).
Jessica has at least 14 years of experience. During this time, Jessica has worked in at least 9 different roles and for 8 different companies. The average length of individual experience is 2 years and 7 months. Note that Jessica may not have shared all experience and actually has more experience.
Based on recent experience, Jessica would be well-suited for roles such as: Consultant, Virtual Assistant, Business Support, Human Resources.
Jessica's most recent position is Consultant at Jessica Diederen Consulting.
In recent years, Jessica has worked for Jessica Diederen Consulting, Virtual Assistant Jessica Diederen, West Pharmaceutical Services Deutschland GmbH, GfPS mbH, and SGS Analytics Germany GmbH.
Jessica is most experienced in industries like Energy, Healthcare, and Professional Services. Jessica also has some experience in Chemical, Pharmaceutical, and Biotechnology.
Jessica is most experienced in business areas like Customer Service, Sales, and Accounting. Jessica also has some experience in Operations, Project Management, and Quality Assurance.
Jessica has recently worked in industries like Professional Services, Pharmaceutical, and Biotechnology.
Jessica has recently worked in business areas like Operations, Project Management, and Quality Assurance.
Jessica holds a Doctorate in Veterinary Medical Assistant from Small Animal Practice Dr. Bey, Zinsen and Partner GbR.
Jessica has 2 certificates. These include: Automation Expert and The Professional Scrum Master I (PSM I).
Jessica is immediately available part-time for suitable projects.
Daily rate distribution
The rates shown represent the typical market range for freelancers in this position based on recent contracts on our platform.
Average rates for similar positions
Rates are based on recent contracts and do not include FRATCH margin.
The average daily rate is the mean of all daily rates from recent contracts of comparable freelancers on our platform.
The median daily rate is the middle value of all daily rates — half of comparable freelancers charge less, half charge more. Unlike the average, it is barely affected by outliers.
Calculated based on our freelancers’ daily rates as of 27 Sep 2026. Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.
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