Gudrun Aydt-Retail & E-Commerce Transformation | Omnichannel Growth | Program & PMO Leadership
Check rate
Experience
Project: Consulting & design of programmatic print / donor communication
Kindernothilfe e.V.
Project: Consulting & design of programmatic print / donor communication Activities:
- Analyzing existing print marketing materials and donor communication
- Developing a new thank-you letter and dialogue marketing concept
- Advising on emotional and target-group-appropriate donor messaging
- Designing an omnichannel marketing mix for online and offline
- Aligning print, email, and CRM communication as part of new marketing processes
- Supporting the introduction of new communication workflows around the future email software
- Creating briefing materials and campaign approaches for different target groups
- Researching, selecting, and managing suitable printing and production service providers
- Advising on personalization and automation options in programmatic print
Technical implementation:
- Aligning print and digital processes
- Managing external service providers and printing partners
- Supporting integration of new marketing and communication processes
Reporting:
- Analyzing existing response mechanisms
- Assessing optimization potentials in donor communication
- Making recommendations to improve effectiveness, personalization, and efficiency Markets: Germany [link]
Consulting & analysis of print and email marketing materials
Personalshop
Project: Analysis of print and email marketing materials Activities:
- Analyzing existing print mailings, catalog inserts, and newsletter campaigns
- Evaluating customer journey, offer logic, and dialog marketing approaches
- Analyzing the integration of print and email marketing along the customer journey
- Identifying optimization potentials in customer communication and marketing material structure
- Advising on segmentation, offer presentation, and target-group communication
- Analyzing subject lines, content structures, and activation mechanisms
- Supporting optimization of existing CRM and campaign processes
- Evaluating omnichannel marketing measures for customer retention and response
Technical implementation:
- Analyzing existing campaign and communication processes
- Evaluating automation and personalization possibilities
- Supporting optimization of omnichannel marketing workflows
Reporting:
- Analyzing current marketing material performance
- Identifying optimization potentials in print and email communication
- Making recommendations to improve conversion, customer retention, and response Markets: Germany | Austria | Switzerland [link]
Project & campaign management – international lead generation
Certania – investment company in life sciences / food & environment / ESG consulting / TIC
Project activities:
- Strategic planning and management of B2B campaigns for new customer acquisition for various partner companies (e.g., research, labs, engineering services, sustainability)
- Managing project stakeholders and partners in German and English
- Executing a full-service campaign process: from target group definition, channel selection (phone, email, LinkedIn, mailings), content briefs / generation based on best-practice examples, to setting up the tracking structure
- Regular use of cloud-based project management tools like Jira and lead generation databases
- Project management of implementation teams (outreach agents, copywriters, designers)
- Providing regular consulting and progress reporting to management and project participants
- Measuring, analyzing & optimizing all KPIs and deriving concrete improvement measures
- Supporting the setup of scalable campaign frameworks that can be reused and adopted by others Markets: Germany | Austria | Switzerland | Benelux | France | Denmark | India | USA
Consulting: marketing materials analysis | print design
BabyOne
Activities:
- Reviewing the previous brochure
- Providing input for the redesign based on sales promotion and design aspects, including assortment planning for the 2025 Easter brochure, aiming mainly to drive in-store traffic and support online marketing
- Reviewing and providing feedback on the redesign based on my proposal
Consulting business strategy
Gustini gourmet food retailer
Activities:
- Providing strategic consulting on the eight internal strategic company and growth goals in purchasing, marketing, and omnichannel for the coming years
- Identifying additional revenue and profit opportunities and shop optimizations
- Evaluating market opportunities in France
CRM and Newsletter Consulting | Newsletter Marketing
Spezialitätenhaus & Lambertz Group Aachen / Multichannel Retail
Project description: CRM and Newsletter Consulting | Newsletter Marketing
Activities in the project:
- Concept / setup of all newsletters for both online shops
- Analysis
- Strategic advice on newsletter marketing
Programmatic Print / Marketing Consulting
Weinzeche
Activities in the project:
- Concept for programmatic print tests
- Other growth approaches (re-activation / loyalty)
- Data enrichment
Sales Promotion Concept / Internationalization Consulting
Personalshop
Activities in the project:
- Sales promotion – concept development
- Internationalization Go Live France
Omnichannel Marketing Consulting Germany, France, Switzerland
David Nieper Luxury Clothing
Activities in the project:
- Performance marketing (managing the lead agency in France, KPI evaluations, tests)
- Newsletter marketing (campaign optimizations, national text adaptations from English to German and French, lead generation concepts)
- Implementation of online customer reviews in Germany, France, Switzerland (vendor selection, coordination of implementation)
- Teleshopping sales (vendor selection, concept, coordination)
- UX tests on webshop and optimizations
- SEO measures
- New customer acquisition (planning, list selection, management, analysis, partnerships) for DE/FR/CH
- Print marketing materials catalogue (national text adaptations for Germany and France based on the English master version)
Consulting | Homepage Analysis and Optimization Approaches
ardea-ALBA Social Online Bookstore & Radschläger Products [link]
Activities in the project:
- UX tests
- Content evaluation (text, images)
- Cross- and upselling options
- Landing pages
- Branding (USP revision)
Consulting / Concept for the launch announcement of the new shop and shop optimization
Mylifeshop / Lamuda Enterprise
Project activities:
- Launch measures package (performance/social media activities, agencies, newsletter marketing, package inserts, sales promotions)
- UX tests, landing pages, product reviews
- Content evaluation (text, image)
- Cross- and upselling options
- Branding / USP sharpening
Senior eCommerce Consultant | Marketing | Omnichannel | Internationalization
IDIH - Institut des Interaktiven Handels GmbH
Senior eCommerce consultant, business development, internationalization ·
Programmatic Print Expert & Consultant | Advisory Board Member
PPA Programmatic Printing Alliance
Programmatic Print Expert & Consultant - freelance
[link]
Concept and project support of programmatic print ad materials: with creative and highly personalized print communication (from the postcard to cart abandoners to the personalized catalog) you generate significantly more response + higher order values.
Consulting for market entry in France
Frank Flechtwaren
Project tasks: Development of a requirements specification with market specifics for the launch of the French webshop (company formation, legal requirements for products / disposal, carrier selection, returns, new customer acquisition online / offline, pricing policy, national marketing, sales promotion)
Cooperation management / B2B lead generation
Fulfillment service provider [link]
Project tasks:
- Cooperation talks with a German mail-order company to explore market entry in the Czech Republic
- B2B lead generation to leverage postal/carrier rate synergies in Eastern Europe
Digitalization Project Manager for 2 Projects in Germany and Switzerland
Aliaxis
Project activities:
- Mobile App: roll-out of a digital welding assistant in Switzerland (market analysis, customer surveys, generation of test customers, development of on- and offline communication package, coordination of measures with the sales team)
- Introduction of a leasing model for welding equipment with online booking (product definition and business case development, customer surveys, end-to-end process setup and management of all business partners – payment / logistics / warehousing / marketing / sales / customer service / IT – development of on- and offline marketing package)
- Stakeholder management and collaboration at various levels (headquarters in Belgium, Germany, Switzerland)
- Regular meetings with international corporate sister companies in France, the UK, Italy, Spain, Belgium
- Organization of workshops
- Project management in three languages: German, French, English
Consulting cooperation partner for sales in Germany
Blancheporte
Project activities:
- Screening of relevant cooperation partners in Germany
- Cooperation talks with the selected mail-order company
Consulting / concept for the strategic realignment of the 'Inspirations' concept
Eurotops
Project activities:
- Proposal for a strategic and graphical reorientation (print)
- Assortment concept, product category division, specific product suggestions
Omnichannel marketing consulting / project management
Doris Megger Luxury Fashion
Project activities:
- Sales via marketplaces: market screening, selection of the Zalando marketplace, selection of a tool for integration, optimizations
- Internationalization: consulting for the development of the English-language shop version (pricing, carriers, customer acquisition, assortment management)
- Webshop optimization (ongoing UX checks)
- Newsletter marketing (introduction of a new tool, reworking look & feel, concept for marketing campaigns (customer retention, online pop-up))
- Social media lead generation (ad design, analysis, optimization on Facebook / Instagram)
- Testing YouTube advertising
- Maximizing omnichannel potential (store in Düsseldorf and webshop)
- Development of PR concept and acting as PR contact for online and magazine editors
- Analysis of the various measures
Omnichannel marketing consulting / CEO coaching
UVR Berlin Fair Fashion Retailer
Project activities:
- Consulting and evaluation of all eCommerce measures (performance, social media marketing)
- Marketplace management (selection of various marketplaces, KPI analysis, assortment optimization)
- Newsletter marketing (campaign optimization, selection of a new tool, building campaign management for customer retention, newsletter address generation onsite and in stores)
- Retail/store consulting: marketing concept for new store opening in Berlin, omnichannel integration of the six stores in Berlin, Hamburg and Hanover, event concepts with neighboring retailers
- Branding: revision and cross-channel implementation of the new corporate identity
- Package inserts: concepts for lead generation and upselling measures
- Direct marketing: design of a personalized print advertisement
- Concepts for new customer acquisition (posters, universities)
- Set-up of a B2B shop (increasing the revenue share of 100 international branch dealers)
- Coaching of the managing director (P&L analysis, investments, business development)
Concept Development Delicatessen Range & Sourcing
Ebrosia
Project activities:
- Concept for developing a fine foods range
- Range structure and product suggestions for a 48-page print catalog
- Category management of 4 areas (meats/cheese, ready meals, baked goods/snacks, antipasti/fish preserves)
- Procurement / negotiation with international suppliers (Germany, France, Italy, Spain)
Retail & E-Commerce Consultant | Omnichannel Growth | Project Manager
Aydt COnsulting
CEO International / Head of eCommerce (CMO)
Westfalia Group
- International management in Switzerland, Austria, Netherlands, Belgium, France
- Head of eCommerce and marketing with P&L responsibility
- Process coordination and optimization of fulfillment operations
- Set up eCommerce monitoring, lead generation, SEA/SEO and performance marketing
- Prepared and managed the shop relaunch on Shopware 6
- Developed the marketplace business (Amazon, eBay, bol.com, ManoMano, CDiscount, Galaxus)
Managing Director
Hagen Grote
- Management of the Hagen Grote and Julia Grote brands in Germany, France, Austria, Switzerland
- Responsibility for marketing, eCommerce, customer service, logistics, HR and accounting
- Achieved double-digit growth and increased EBITDA in 2016
- Optimized new customer acquisition and expanded the eCommerce channel
Head of 3PAGEN Division
Otto Group
- Commercial responsibility for the 3PAGEN brand in Germany, Austria, Czech Republic, Slovakia, Russia
- Led marketing, eCommerce, and purchasing with a focus on internationalization and expansion
- Doubled sales and achieved strong new customer growth with solid profitability
- Member of the Alsdorf management board and contributor to various corporate committees
Head of Marketing
Wenz / Klingel-Gruppe
- Planning and managing marketing and sales promotions for fashion, home, and jewelry in Germany and Switzerland
- Launching the webshop and setting up the customer club
- Overseeing the Klingel Group's PR activities
Head of Marketing Europe
DT & Shop
- Responsible for marketing DT & Shop and Laboshop in Europe
- Coordinating marketing for international franchise partners and fulfillment
Head of Brand CHARME
Otto Group
- Sales and profit responsibility for the distribution of the La Blanche Porte France brand in Germany
- Marketing planning, product assortment selection, and fulfillment coordination
Head of Marketing
Diemer / Klingel-Gruppe
- Leading marketing and advertising for the Diemer and Amara brands in Germany and Switzerland
- Supporting retail stores and assisting with product assortment
Head of Marketing and Customer Service
Siegelstoffe / Kaufhaus-Gruppe Schneider
- Responsible for marketing B2C textile and B2B fabric catalogs
- Leading the customer service and field sales teams
Advertising Assistant Acquisition
Walbusch
- Support with address rental, media inserts, partnerships, analysis, and reporting
Industry Experience
See where this freelancer has spent most of their professional time.
Experienced in Retail, Fashion, Professional Services, Advertising, Food and Beverage, and Biotechnology.
Business Area Experience
See which departments and functions this freelancer has contributed to most.
Experienced in Marketing, Sales, Procurement, Information Technology, Logistics, and Project Management.
Summary
GUDRUN AYDT Retail & E-Commerce Transformation | Omnichannel Growth | Program & PMO Leadership Ex-CEO Hagen Grote | Ex-Head of eCommerce Westfalia | Former Otto Group Executive 35+ years Retail & E-Commerce | International Growth | KPI-Driven Transformation Krefeld, Germany
+49 151 50619163
[email] LinkedIn: [link]
PROFILE & KEY COMPETENCIES Retail and e-commerce expert with over 35 years of international experience in retail, omnichannel marketing, and business development. I help companies identify and realize growth potentials and scale business models through marketing, e-commerce, and transformation initiatives in both B2C and B2B environments. Experienced in managing complex programs and transformation projects as a Program Manager or PMO – from strategic planning to successful execution
Growth and revenue development – identify and realize new business potentials and scale business models
Omnichannel & E-Commerce – building and optimizing digital sales channels and customer journeys
Strategic management & KPI-focus – developing and implementing result-driven business and transformation strategies
Program management & PMO – structured management of complex programs and projects with clear governance
Marketing & customer engagement – developing integrated marketing strategies from dialog and print marketing to performance marketing and CRM
Stakeholder & team leadership – leading interdisciplinary teams and working with management and external partners
CONSULTING & INDUSTRY INVOLVEMENT IDIH – Institut des Interaktiven Handels GmbH Senior E-Commerce & Omnichannel Marketing Consultant
since 07 / 2022
Consulting retail companies on:
- E-Commerce marketing
- Customer Lifecycle Management
- Omnichannel strategies
- Digital growth models [link]
PPA – Programmatic Printing Alliance Innovation Board Member & Retail / E-Commerce Expert Advisor
- since 06 / 2022
Member of the innovation board for industry development. Contributions:
- Identifying new marketing and technology trends
- Advising on programmatic print and omnichannel marketing
- Integrating print into modern customer journeys
- Participating in innovation and pilot projects [link]
Skills
- Leading The Overall Project As The Central Point Of Contact
- Supporting Departments In Defining Requirements, And Collecting The Requirements And Specifics From Each Department/Subsidiary
- Writing Requirement Specifications For Websites / The Shop System
- Market Research For Shop Systems And Payment Service Providers
- Developing Or Designing The Look & Feel Of The Websites According To Ci Guidelines, Including Page Layout And Presentation
- Developing Site Structure Plans, Navigation Structure And Navigation Content, Assortment Structure; Defining Functionalities Such As Search Function, Shopping Cart Process, Personal Area / Customer Service Area, Payment Systems, Service Etc., And Creating Content For Each Website
- Creating Functional Specifications For The Webshop/Portal For Design And Functional Implementation, And Coordinating Them With The Departments
- Pre-Selection And Recommendation Of The Advertising Agency For Frontend Implementation
- Leading The Frontend Implementation
- Coordinating Interface Functional Specifications For Backend Integration With Erp Systems, Together With It/Technical Teams Or External Service Providers
- Conducting Cost Estimation For Project Implementation (Including Ongoing Cost Control In The Project And Providing Information To Stakeholder Management)
- Overall Management / Project Coordination Of E-Commerce Projects, Including Resource And Time Planning, Project Controlling, And Reporting. Creating Schedules, Milestones, And Concepts, And Holding Meetings With Partners As Well As Internal Departments And External Agencies
- Managing Shop Operations Frontend (E.G., Assortment Planning, Pricing, Content) And Backend (E.G., Fulfillment Providers)
- Planning All Sales Promotion Actions And Customer Retention Measures
- Content, Design, And Functional Optimization Of Online Shops And Service Areas
- Expanding Customer Features / Loyalty Instruments
- Advertising Performance Measurement / Performance Monitoring
- Selecting Agencies & Managing Sea/Seo Optimization With External Service Providers
- Managing Social Media Accounts (Facebook, Instagram)
- Marketplace Management (Selection, Management)
- Budget Planning And Monitoring
- Planning / Implementing Affiliate / Marketing Partnerships
- Planning, Designing, And Managing Email Marketing Campaigns
Languages
Education
Stuttgart Media University
Diploma in industrial engineering · Advertising management / advertising technology · Stuttgart, Germany
University of Strasbourg
Economics · Strasbourg, France
Fritz-Erler Economics High School
Abitur (German high school diploma) · Pforzheim, Germany
Certifications & licenses
Rights and duties of a GmbH managing director
Haufe Akademie
Business administration for GmbH managing directors
Euroforum
CEO & Senior Executive Seminar
Boston Business School
Statistics
Experience
Global Experience
Expertise
Qualifications
Profile
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