Lucien André (André) Reuter - Chief Digital Officer as a Service
Experience
Founder and Managing Partner
NovoSign GmbH
- Founded to provide mid-sized companies with modern digital signage solutions for internal communication, customer information, and visual control
- Delivered centralized content management, automated display processes, and customized control concepts
- Responsible for strategic positioning, product development, market analysis, and building scalable sales and technology solutions
- Expanded digital consulting scope to include product-focused value creation and technological depth in visual communication for mid-sized organizations
Managing Partner and Head of Digitalization & IT Strategy
Eonar GmbH
- Founded to support mid-sized companies in German-speaking markets with strategic digitalization, modern IT system setup, and process optimization
- Operational and commercial management as well as technical oversight of all client projects
- Designed and implemented complex digitalization initiatives; largest project: complete reorganization of an IT infrastructure for a 120-employee company in Luxembourg (annual volume €450,000)
- Restructured Microsoft 365, CRM, DMS systems, as well as automation and reporting processes, achieving proven increases in process speed and reduction of manual tasks
- Managed two to five mandates per year with six- to seven-figure budgets for clients in education, services, and industry
- Coordinated a network of permanent employees, freelance specialists, and partners, serving as the main contact for executive management, IT leadership, and departments
- Employed platform architectures (Microsoft 365, Power Platform), CMS, CRM, ERP, LMS, and DMS systems, along with custom automation solutions based on needs analysis and architecture review
Chief Technology Officer | Head of Projects | Lecturer
DTMD University for Digital Technologies in Medicine and Dentistry
- Led the IT and operations department with an annual budget of around one million euros, managing a team of up to 150 internal and external staff
- Responsible for digital infrastructure, process and IT controlling, operational administration, and technical system development
- Restructured and optimized IT systems and processes: introduced modern platforms (Microsoft 365, DMS, CRM, LMS) and automated administrative tasks
- Established governance and security standards, achieved ISO certification, and contributed to the university’s accreditation
- Organizational development: designed digital teaching formats, introduced hybrid learning models, integrated modern pedagogical methods, and recruited and onboarded new staff
- University lecturer for Strategic Information Management and E-Learning, developing custom course concepts and engaging in academic discussions about digitization in education
Country Coordinator Luxembourg
National Coalition Luxembourg (LIDIT / EU Digital Skills and Jobs Coalition)
- Coordinated the national implementation of the European Commission’s Digital Skills and Jobs Initiative
- Developed strategic measures to promote digital skills and built a nationwide stakeholder network
- Implemented educational and innovation measures
- Managed the national budget, reported to EU bodies, and communicated with ministries, associations, and companies
- Expanded understanding of regulatory, educational policy, and social framework conditions for digital transformation
Project Manager
House of Training (ABB Luxembourg / Chambre de Commerce)
- Planned, executed, and assured quality for corporate training programs for clients in business and the public sector
- Developed modular learning programs, coordinated instructors, and managed budgets
- Managed major clients and ensured high training quality
- Laid the foundation for specialization in digital education architectures and process-oriented organizational development
Working Student Software Development (.NET / IT Processes)
Bayoonet AG
- Supported .NET-based software development in various projects during my computer science studies
- Assisted in IT process analyses and took on tasks in documentation and testing
- Built the technical foundation for later understanding of complex IT landscapes and strategic management
Industry Experience
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Experienced in Education, Healthcare, Information Technology, Professional Services, Government and Administration, and Media and Entertainment.
Business Area Experience
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Experienced in Information Technology, Project Management, Operations, Strategy, Quality Assurance, and Product Development.
Summary
As a PhD in Business Informatics with over ten years of leadership experience in digitalization, IT, and technology projects, I combine strategic thinking with hands-on implementation. In my leadership roles and as a managing director, I restructured complex IT landscapes, initiated digital transformation processes, and sustainably digitized business processes. In doing so, I took on both entrepreneurial and consulting responsibility and technologically advanced mid-sized organizations.
My technical expertise includes modern platform architectures, data infrastructure, Microsoft 365, and automation. At the same time, I bring solid knowledge in governance, IT management, ISO-certified operations, and GenAI. I am used to leading projects with seven-figure budgets and guiding interdisciplinary teams through challenging change processes.
I develop digital strategies that are closely aligned with the company’s operational goals. The focus is on efficiency, scalability, user centricity, and future readiness. My aim is not technology for its own sake, but measurable value for the business.
I plan, implement, and manage modern IT architectures that are reliable, compliant with data protection, and scalable. I have repeatedly built and overseen complex system landscapes, including Microsoft 365, CRM, ERP, and learning platforms. Governance, operational security, and compliance are always included.
I combine deep process understanding with strong execution skills. In my projects, I have redesigned, automated, and integrated numerous workflows. This applies to internal administrative processes as well as customer-facing operations and recurring workflows. The results are higher productivity, fewer media breaks, and clear responsibilities.
I lead interdisciplinary teams and am accountable for their success even under difficult conditions. My leadership is clear, appreciative, and goal-oriented. I work closely with stakeholders to not only manage change processes but actively shape and anchor them sustainably in the organization.
As the managing director of a digital company, I bring entrepreneurial thinking and strategic responsibility for results. My parallel role as a university lecturer allows me to reflect on current technological developments and transfer them into practice. This strengthens my ability to develop sustainable and forward-looking solutions.
I see leadership as a responsibility for development: of people, processes, and organizations. My claim is not only to implement technological innovations but to embed them culturally. I foster an environment of trust, clarity, and personal responsibility, where employees can grow and help shape change. As a leader, I stand for thoughtful decisions, transparent communication, and a consistent focus on value creation and future viability.
Skills
Strategic Ecosystem & Innovation Leadership
- Development And Implementation Of Digital Growth And Ecosystem Strategies
- Building And Scaling Technology-driven Business And Partner Networks
- Governance, Compliance & Regulatory Requirements (Iso, Data Protection, Accreditation)
- Kpi-driven Ecosystem Management And Strategic Technology Management
- Analysis, Optimization, And Automation Of Digital Processes In A Startup Context
- Business-it Alignment At The C-level, Including Translating Complex Tech Topics Into Business Value
- Transformation Management In Knowledge-intensive, Dynamic Industries
Technological Competence & Ai-oriented System Architectures
- Extensive Experience With Cloud & Platform Technologies (Microsoft 365, Azure, Power Platform)
- Understanding Of Modern Software And Data Architectures, Including Ai-driven Solutions
- Web & Software Development (C#, .Net, Javascript, Sql, Php, Html/css) For Prototypical & Production Use Cases
- Low-code/no-code Prototyping For Rapid Validation Of Startup Ideas
- It Infrastructure, Cloud/hybrid Deployments & System Migrations
- Technical Sparring Partner For Founders, Ctos & Engineering Teams
- Tools & Methods For Productivity And Project Management (Jira, Confluence, Planner, Etc.)
Leadership, Networking & Communication In The Startup Environment
- Leading Cross-functional Teams And Supporting Technology-focused Organizations
- Managing International Stakeholders, Vc Contacts & Technology Partners
- Experience In Building Regional Startup And Innovation Networks (Darmstadt & Rhine-main)
- Confidently Communicating Complex Technologies To Technical Decision-makers (Ctos, Leads, Founders)
- Coaching, Talent Development, And Enablement In The Digital Environment
- Teaching, Workshops, And Presentations On Tech & Business Topics
Management, Analysis & Mba(i) Skills (Ai/ml-based)
- Data- And Kpi-based Decision Making In Innovation And Ecosystem Contexts
- Market, Competitive & Startup Scouting Analyses (Including Technology Maturity Assessment)
- Strategic Management & Business Model Innovation For Technology-driven Companies
- Financial Analysis, Budgeting & Roi Focus For Partnerships & Ecosystem Investments
- Use Of Ai, Ml & Analytics Methods To Optimize Business Processes
- Project & Portfolio Management In Agile, Fast-growing Ecosystems
- Risk, Compliance & Sustainability Management In An International Context
Ecosystem Engagement & Community Leadership
- Lecturer At Darmstadt University Of Applied Sciences In The Department Of Computer Science
- Active Member Of The Darmstadt-südhessen Junior Chamber (Startup, Business & Tech Network)
- Conducting Webinars And Expert Talks For The Darmstadt Chamber Of Commerce
- Close Ties To Regional Startups, Tech Communities, And Founding Initiatives (E.g., Hub31, Lab³)
- Building, Maintaining, And Activating Networks In Ai, Software Development, And Innovation
- Experience Bringing Together Founders, Technical Decision-makers, And Investors
Languages
Education
DTMD University for Digital Technologies in Medicine and Dentistry
Doctor of Business Administration, Digitalization of postgraduate educational offerings and systematic analysis of process · Business Administration · Luxembourg, Luxembourg · summa cum laude (1.5)
Institut Supérieur de l’Économie
Master of Business Administration, Strategic Information Management, IT Governance and Digital Transformation · Business Administration · Luxembourg, Luxembourg · magna cum laude (1.7)
Darmstadt University of Applied Sciences
Bachelor of Science in Computer Science · Computer Science · Darmstadt, Germany · cum laude (2.6)
Certifications & licenses
MBAI
Leaders of AI / Fresenius University of Applied Sciences
Microsoft 365 Security Workshop
Microsoft Germany
Microsoft Innovative Educator Expert
Microsoft / Education Community
Applied Project Management
House of Training
ITIL® Foundation Certificate In IT Service Management
PeopleCert / AXELOS
Statistics
Experience
Global Experience
Expertise
Qualifications
Profile
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