Frank Heimbürger - Digital Products & Portfolio Director

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Willich, Germany

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Experience

Nov 2023 - Present

2 years 11 months

Director Products & Portfolio

TIMOCOM GmbH

Responsible for establishing and leading the Products & Portfolio division, consisting of three teams: UX/UR & BA, Projects & Portfolio, and Products & Innovations
Currently managing three teams with 35 employees and 3 students
Budget responsibility in the high single-digit million range
Restructuring of the User Research, User Concept, and Business Analysis teams, including market and competitive analysis
Development and implementation of a new portfolio management process (PMO), including new PPM software (Meisterplan)
Establishment of project and program management standards
Implementation of a new CRM and ERP system based on Microsoft Dynamics
Market launch of tracking, security, and AI-based products (Live Shipment Tracking, Business Partner Check, TIMOCOM AI)
Secured innovation funding for R&D activities in the single-digit million range

May 2021 - Oct 2023

2 years 6 months

Director Business Innovation

TIMOCOM GmbH

Responsible for establishing and leading the Business Innovation division, consisting of Corporate Innovation, Corporate Development, and Corporate Ventures
Managed three teams with 10 employees and one student
Development, approval, and rollout of the Business Innovation Strategy
Design and implementation of a new innovation process
Market launch of the Value-Added Services segment in cooperation with strategic partners
Execution of the TIMOCOM Innovation Days

Oct 2017 - Apr 2021

3 years 7 months

Head of Digital Solutions

DKV Mobility Services Group

Responsible for development and management of the digital department
Management of currently four teams with 16 fulltime employees, 2 apprentices/trainees, 3 working students and 1 consultant
Budget and revenue responsibility of double-digit mln. €
Development, adoption and roll-out of an integrated digital strategy
2nd place at the Digital Leader Award 2018 in the category "Creative Impact" for the DKV's holistic digitization project
3rd place at the Digital Leader Award 2019 for DKV's digital transformation
Market launch of "Key Sharing" as MVP & MSP
Market launch of "ECO TRUCKER" as MVP & MSP with the strategic cooperation partner TomTom
Roll-out of cooperation with STARTPLATZ as part of digital transformation at DKV
Acquisition of the telematics provider STYLETRONIC in 01/2020
Launch of the new telematics product DKV LIVE in 08/2020
Winning the Telematics Award 2020 of the Media Group Telematik-Markt.de in the category "Best Innovation" in 09/2020

Apr 2015 - Sep 2017

2 years 6 months

Director Digital Business

Blackhawk Network GmbH

Responsible for the Post-Merger Digital for B2B and B2C
Leading three teams with 10 fulltime staff member and 4 students: Online-Shops (Magento Shop system) incl. Fulfillment; Key Account Management; Customer Service
Budget and revenue responsibility of double-digit mln. €
Successful Launch of Blackhawk eGifts with several partners in Germany and Austria: in the Online-Banking of Deutsche Kreditbank (DKB); in the Top-up Websites of Paybox Group (onlineaufladen.de/at and 14 co-operation partners); in the Prepaid Websites of Creative Group (aufladen.de/at)
Successful Renaming of Retailo GmbH in Blackhawk Network GmbH in the digital space

Jan 2012 - Mar 2015

3 years 3 months

Head of eBusiness & Innovations

Retailo AG

Responsible for the strategic and operative build-up and development of eBusiness and Innovations at Retailo
Leading two teams with 4 fulltime staff member and 3 students
Budget and revenue responsibility of double-digit mln. €
Successful launch of social gifting brand and platform giftstofriends.de in 11/2011
Successful launch of mobile gifting via mobile APP with partner mobi-g in 1/2012
Successful launch of mobile gifting via QR-Code with partner Adlermode in 6/2012 and ADAC in 03/2013
Development of 2 patents for micro payments via gift cards & mobile phone top-up via QR-Code-Shopping (patents still pending)
Retailo AG was acquired by the global leading prepaid payment network Blackhawk Network Holdings in 12/2013

Aug 2010 - Dec 2011

1 year 5 months

Founder & CEO

giftmobile.com

Responsible for the build-up and development of giftmobile.com
giftmobile.com is the first mobile gifting service in Europe, offering to send digital gift cards via SMS and MMS to every mobile phone
Successful launch of the brand & platform in 8/2010
Completion of cooperative agreements with 12 partners
Finalist Innovators Pitch (Best Digital Life Innovation 2011, Category B2C) in 3/2011
Acquired by Retailo AG in 4/2011

Jan 2010 - Jun 2011

1 year 6 months

Department Manager M2M-PLUS marketing

E-Plus

Responsible for the build-up and development of the start-up and new business brand M2M-PLUS
Management of different scopes: Product management (tariffs, options and devices); Communication management (internal & external); Proposition & Portfolio management; New business models; Platform development & requirements
Responsible for a department with 1 team manager and 10 staff member in all
Successful launch of the brand M2M-PLUS in 5/2010
Successful launch of a new product & service portfolio in 8/2010
Awarded with BOCCIA Award 2010 in 11/2010

Jul 2009 - Dec 2009

6 months

Project Manager for Mobile Data & New Business

E-Plus

Responsible for the company-wide build-up and development of E-Plus' mobile data strategy, commercialization model and organizational structure
Gross service revenue responsibility of three-digit mln. €
Successful development & implementation of a company-wide mobile internet strategy with proven significant gross service revenue increase of upper double-digit percentage growth since 1/2009

Oct 2006 - Dec 2009

3 years 3 months

Department Manager BASE marketing

E-Plus

Responsible for the build-up and development of the brand BASE and the BASE marketing team since 09/2006
Budget responsibility of upper double-digit mln. €
Management of 3 scopes: Offer management (tariffs data + voice, Promotions); Regionalization (Marketing attack in focus towns and special customer activation program); Commercialization to special target groups and segments (students, SoHos, partner) and cooperations (AMEX, Prinz)
Responsible for a department with 2 team manager and 8 staff member in all
Significant increase of the customer base from 0 to over 2 mln. € and growth of the annual revenue of the BASE brand to more than 1 bln. €
Successful relaunch of the brand BASE in 2/2008
Successful launch of BASE Gold in 8/2008

Oct 2005 - Sep 2006

1 year

Department Manager eCompany

E-Plus

Reorganization and establishment of the eCompany within product management
Leading a department with 2 teams consisting of 12 product manager and 2 students
Budget responsibility 2-3 mln. €
Responsible for strategic and operative development of eBusiness (portal- and content-management) both within E-Plus group and international
Successful initiation and specification of a company-wide Content Management System (CMS)

Sep 2003 - Sep 2005

2 years 1 month

Team Manager internet

E-Plus

Responsible for the strategic and operative development of online marketing at E-Plus (E-Plus homepages, online advertising, Business homepages, customer self service online)
Leading a team with 9 staff member
Budget responsibility 2-3 mln. €
Management of multiple online agencies
Successful development and implementation of a comprehensive and long-dated internet strategy for the E-Plus group
Successful initiation and implementation of Single Sign-on for the E-Plus Website in 11/2005

May 2001 - Aug 2003

2 years 4 months

Team Manager business marketing

E-Plus

Marketing and communication planning incl. product development for business marketing (Professional tariffs)
Leading a team with 4 staff member
Budget responsibility over 20 mln. €
Agency management
Successful launch of own professional communication campaign in summer 2002
International media pitch with double-digits savings per annum

Dec 2000 - Apr 2001

5 months

Senior Brand Manager

E-Plus

Jun 2000 - Nov 2000

6 months

Brand Manager/unit brand communication

E-Plus

Development and realization of communication measures for brand as well as product advertising (tariffs, data, business offer) in above-the-line media (TV, movie, radio, print, outdoor)
Coordination of media planning in ATL
Briefing and steering of advertising agencies and external management operators
Account and budget check
Development and execution of a communication concept of a new mobile service (SMS-to-Speech)

Jan 1999 - May 2000

1 year 5 months

Düsseldorf, Germany

Account Supervisor

BBDO Düsseldorf

Supervision and steering of partner agencies at home and abroad
Leading the biggest account with 100 mln. DM media spendings
Disciplinary responsibility over 4 staff member
Preparation and implementation of the worldwide corporate campaign in more than 40 countries and 5 languages

Aug 1997 - Dec 1998

1 year 5 months

Account Executive

Grey

Strategic planning and operative realization of marketing and advertising measures
Responsible for the corporate business (B-to-B communication) as well as the mass market business (B-to-C communication)
Organization, execution and supervision of day-to-day business incl. cost and budget control
Supervision and coordination of internal and external agency fields: creation, traffic, production and research
Direct marketing, PR, Corporate Identity + Design, Sponsoring, Promotion, Interactive media, Sales promotion, Media, Trade and Sales marketing
Successful development and execution of the CeBIT '98 communication concept with personal presentation in front of the E-Plus CEO Klaus Thiemann

Feb 1996 - Jul 1997

1 year 6 months

Düsseldorf, Germany

Assistant Account Executive

Grey Düsseldorf

Industry experience

See where this freelancer has spent most of their professional time.

Experienced in Telecommunication, Retail, Information Technology, Transportation, Banking and Finance, and Advertising.

Telecommunication

Retail

Information Technology

Transportation

Banking and Finance

Advertising

Business area experience

See which departments and functions this freelancer has contributed to most.

Experienced in Marketing, Product Development, Strategy, Information Technology, Sales, and Project Management.

Marketing

Product Development

Strategy

Information Technology

Sales

Project Management

Summary

Strategic leader with extensive experience in developing and transforming digital business models across telecommunications, mobility, and logistics. Demonstrated ability to design and scale digital ecosystems that drive measurable value creation and competitive advantage.

Skills

Problem-Solving Skills
Openness And Curiosity
Resilience
Team And People Leadership
Commitment And Proactive Attitude
Friendly Demeanor

Languages

German

Native

English

Advanced

French

Elementary

Education

Nov 2020 - Oct 2025

WHU – Otto Beisheim School of Management

PhD · Germany · Cum laude

Nov 2003 - Oct 2006

Henley Management College

MBA · Henley-on-Thames, United Kingdom · B

Oct 1990 - Mar 1996

Universität Münster

Diploma in business management · Business Management · Münster, Germany · 2,8

...and 2 more

Certifications & licenses

Padi

Sailing & Sport boat driving licence “See & Binnen”

Statistics

Experience

Total positions 17

Experience in Telecommunication 11 y

Avg length 1 y 10 m

Longest experience 3 y 6 m

Global experience

Countries worked in 1 (Germany)

Primary country Germany

Expertise

Recent roles Director Products & Portfolio, Director Business Innovation, Head of Digital Solutions

Main industries Telecommunication, Retail, Information Technology

Main business areas Marketing, Product Development, Strategy

Qualifications

Highest degree Doctorate

Certifications earned 2

Profile

Member since

September 2026

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Frequently asked questions

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Frank is based in Willich, Germany.

Frank speaks the following languages: German (Native), English (Advanced), French (Elementary).

Frank has at least 31 years of experience. During this time, Frank has worked in at least 17 different roles and for 9 different companies. The average length of individual experience is 2 years and 10 months. Note that Frank may not have shared all experience and actually has more experience.

Based on recent experience, Frank would be well-suited for roles such as: Director Products & Portfolio, Director Business Innovation, Head of Digital Solutions.

Frank's most recent position is Director Products & Portfolio at TIMOCOM GmbH.

In recent years, Frank has worked for TIMOCOM GmbH.

Frank is most experienced in industries like Telecommunication, Retail, and Information Technology. Frank also has some experience in Banking and Finance, Transportation, and Advertising.

Frank is most experienced in business areas like Marketing, Product Development, and Strategy. Frank also has some experience in Information Technology, Sales, and Project Management.

Frank has recently worked in industries like Information Technology and Transportation.

Frank has recently worked in business areas like Information Technology, Marketing, and Product Development.

Frank holds a Doctorate from WHU – Otto Beisheim School of Management, a Master from Henley Management College and a Master in Business Management from Universität Münster.

Frank has 2 certificates. These include: Padi and Sailing & Sport boat driving licence “See & Binnen”.

Frank will be available full-time from September 2026.

Daily rate distribution

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Daily rate avg. 935 €

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Median rate 940 €

The median daily rate is the middle value of all daily rates — half of comparable freelancers charge less, half charge more. Unlike the average, it is barely affected by outliers.

Calculated based on our freelancers’ daily rates as of 19 Sep 2026. Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.