Doreen H.-Senior Consultant / Agile Project Manager (Scrum Master)

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Experience
Senior Consultant / Agile Project Manager (Scrum Master)
Greenlight Consulting GmbH
- Support and coach clients as they introduce agile methods (Scrum, Kanban) to optimize processes and teamwork
- Ensure the continuous development of agile collaboration models and an agile mindset through targeted measures and retrospectives
- Introduce KPIs to measure team velocity, the quality of user stories and delivery artifacts, enabling data-driven project management
- Develop and implement dashboards for real-time visibility into work processes
- Remove operational obstacles and represent the team's interests to ensure a smooth workflow
- Design and implement efficient risk and requirements management processes to identify bottlenecks early
- Set up and maintain internal knowledge platforms (blog, newsletter, internal academy) to preserve and share information over the long term
- Prepare, facilitate and run agile meetings/workshops (retrospectives, reviews, refinements) to continuously improve collaboration
- Act as a liaison between business and IT departments to align agile initiatives with strategic goals
- Mentor new employees and deliver training on agile best practices, especially Jira and Confluence
- Lead the internal AI initiative to explore AI-powered process automation
Specialist Project Management Supplier Master Data
BMW AG
- Contributed to the ‘Business Partner Data Management’ project to harmonize customer and supplier data and supported efforts to simplify the supplier application process
- Developed new standards to improve master data quality and ensure consistent, reliable supplier information
- Specified and evaluated IT requirements to automate supplier processes and improve efficiency
- Restructured agile collaboration in Confluence and Jira to make team communication more transparent and efficient
- Delivered training on the basics and strategic importance of supplier master data to various business units
- Set up and facilitated an internal online community to connect departments and share knowledge
- Managed external service providers and ensured the timely creation of supplier master data
- Developed KPI dashboards to analyze and optimize supplier processes and report to management
Direct Purchasing Specialist – Interiors Transformation Processes
BMW AG
- Led sourcing projects for series components, including bidder selection, bid analysis and contract negotiations with international suppliers
- Managed change processes to optimize purchasing costs and ensure stable supply chains
- Oversaw special production equipment and analyzed savings potential in spare parts supply
- Managed series production launches, including securing capacity through to production readiness
- Planned and implemented phase-out strategies for components to minimize costs and risks
- Took part in crisis management, for example in cases of insolvency or short-notice program changes, to ensure continuity of supply
- Documented and managed orders in line with internal processes and regulatory requirements
- Prepared decision documents and reports for management
- Ensured compliance with BMW contract terms in collaboration with internal departments
Commodity Buyer – Metals & Mechanism
Lear Corporation GmbH
- Requested, evaluated and negotiated bids in line with technical requirements to secure cost-effective, high-quality solutions for new and relocation projects
- Analyzed savings potential and implemented cost-reduction measures in line with company goals
- Managed the supplier qualification process in close coordination with departments, taking the European purchasing strategy into account
- Conducted price negotiations and concluded framework agreements, including legal coordination, to protect the company's interests
- Managed and coordinated technical changes in close collaboration with Engineering and Production to ensure smooth implementation
- Coordinated and evaluated change costs to minimize financial and operational risks
VIP Service Staff
DO & CO München GmbH
- Led a 10-person team in the VIP hospitality area of the Allianz Arena, coordinating service, kitchen and logistics operations on match days
- Ensured first-class food and beverage service for VIP guests and sponsors at high-profile sports, business and cultural events
- Helped ensure the smooth setup and teardown of events, including the preparation and closing of hospitality areas
Intern Product Marketing
BSH Hausgeräte GmbH
- Supported product managers with international inquiries and coordinated with foreign branches to optimize product strategies
- Conducted competitor and market analyses to identify industry trends
- Evaluated market intelligence reports from various countries
- Prepared clear and informative presentation materials for strategic meetings and internal decision-makers
- Supported the planning, preparation, and follow-up of internal company events to ensure they ran smoothly
Travel Agent
Thomas Cook Vertriebs GmbH
- Provided comprehensive in-person, phone, and written advice on package and independent travel, including tailored travel offers for different customer groups
- Independently handled bookings for all Thomas Cook products and additional services such as travel insurance and transport tickets (ferry, bus, train)
- Participated in sales promotion activities to sustainably improve business results
- Supported preliminary accounting, including invoice checks and payment processing, to ensure accurate billing
- Maintained and updated customer data and documented booking transactions to improve internal processes
Travel Agent
Reisebüro Last Minute Tours GbR & USR Reisebüro GmbH
- Developed new standards to improve master data quality and ensure consistent, reliable supplier information
Industry experience
See where this freelancer has spent most of their professional time.
Experienced in Automotive, Information Technology, Professional Services, Food and Beverage, Tourism, and Manufacturing.
Business area experience
See which departments and functions this freelancer has contributed to most.
Experienced in Procurement, Project Management, Supply Chain Management, Business Intelligence, Information Technology, and Customer Service.
Summary
With a mix of empathy, strategic vision and a structured approach, I actively shape change. I draw on a strong sense of interpersonal dynamics, a solution-focused mindset and the ability to keep an overview even in demanding environments, creating clarity and enabling sustainable development.
Rather than just managing processes, I focus on exchange, recognize potential and get people moving. By balancing analysis and intuition, I find the right path between proven methods and new approaches, bringing fresh ideas to the table.
The future takes shape where ideas are given room, innovation is encouraged and people are willing to embrace change – that is exactly where I belong.
Skills
Professional
- Agile Project Management (Scrum, Kanban)
- Coaching & Mentoring (Training, Team And Team Development)
- Workshops & Facilitation (Retrospectives, Refinements, Reviews)
- Stakeholder Management (Business-It Interface)
- Supporting Transformation Processes
Technical
- Jira & Confluence (Backlog Management, Agile Collaboration)
- Collaborative Platforms (Deon, Miro, Klaxoon, Ms Whiteboard, Notion)
- Microsoft Office 365 (Excel, Word, Powerpoint, Project)
- Ai Tools (Chatgpt, Gamma, Perplexity, Canva, Copy.Ai, Voiceflow, Midjourney, Heygen, Elevenlabs)
- Sap Modules (Srm, Bw)
Personal
- Empathy
- Team Leadership
- Service Orientation
- Sense Of Responsibility
- Networking
- Communication
- Structured Working Style
- Strong Organizational Skills
- Willingness To Learn
- Flexibility
Languages
Education
ESB Business School Reutlingen
Master of Arts · International Business Development · Reutlingen, Germany
Indiana University – Purdue University Indianapolis
Study Abroad Semester · Indianapolis, United States
Hochschule Heilbronn
Bachelor of Arts · Tourism Business Administration · Heilbronn, Germany
Certifications & licenses
Leaders of AI
Chatgpt Basic Course
First Aid Training
Erste Hilfe München
Process Management Expert (BPM) Master Class VIP Service Staff
Udemy
Chatgpt Masterclass
Udemy
Scrum.org
Statistics
Experience
Expertise
Qualifications
Frequently asked questions
Have questions? Find more information here.
Doreen is based in Munich, Germany and can operate in on-site, hybrid, and remote work models.
Doreen speaks the following languages: German (Advanced), English (Advanced).
Doreen has at least 16 years of experience. During this time, Doreen has worked in at least 7 different roles and for 7 different companies. The average length of individual experience is 2 years and 1 month. Note that Doreen may not have shared all experience and actually has more experience.
Based on recent experience, Doreen would be well-suited for roles such as: Senior Consultant / Agile Project Manager (Scrum Master), Specialist Project Management Supplier Master Data, Direct Purchasing Specialist – Interiors Transformation Processes.
Doreen's most recent position is Senior Consultant / Agile Project Manager (Scrum Master) at Greenlight Consulting GmbH.
In recent years, Doreen has worked for Greenlight Consulting GmbH.
Doreen is most experienced in industries like Automotive, Information Technology, and Professional Services. Doreen also has some experience in Food and Beverage, Tourism, and Manufacturing.
Doreen is most experienced in business areas like Procurement, Project Management, and Supply Chain Management. Doreen also has some experience in Customer Service, Business Intelligence, and Information Technology.
Doreen has recently worked in industries like Information Technology and Professional Services.
Doreen has recently worked in business areas like Business Intelligence, Information Technology, and Project Management.
Doreen holds a Master in International Business Development from ESB Business School Reutlingen and a Bachelor in Tourism Business Administration from Hochschule Heilbronn.
Doreen has 6 certificates. Among them, these include: Master Business With Ai(MBAI), Chatgpt Basic Course, and First Aid Training.
The availability of Doreen needs to be confirmed.
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Calculated based on our freelancers’ daily rates as of 15 Nov 2026. Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.
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