Sören K.-Senior Project Manager
Check rate
Experience
Epic-Owner
Telefonica Deutschland
#Coordination of the introduction of the new CCT platform in the RAITT project in the Customer Service area for the inbound channels Call/Email/Letter and Web/App.
- Design of the rights and roles concept in Phase 1 of the Salesforce product launch.
- Coordination with Enterprise and Solution Architects regarding future system interfaces (APIs, REST APIs).
- Close coordination with the affected business units and project teams across tribes. Support for the introduction of the new CCT platform in Sprinklr and its dependencies on RAITT for all inbound channels.
- Preparation and coordination of works council-related topics with HR and Application Owners.
- Creation and optimization of process flows for inbound feature-related business processes and their modeling. #Toolset: JIRA, Confluence, Camunda, Aris, Salesforce, SCRUM
Area-Product Owner Migration Strategy / Co-Lead
Telefonica Deutschland
#Design of an E2E readiness and migration strategy for the mass market in the B2C and B2P areas and their partners.
- Set-up and management of a migration team for the Networks/OCS/CCS and Billing areas.
- Set-up of a data cleansing team and the related structures.
- Co-development of the data migration process flow for Telefonica Deutschland Holding AG in cooperation with Tech Mahindra.
#Toolset: JIRA, Confluence, Lean Six Sigma methods, Camunda, SCRUM
Project Manager for a Workday implementation in HR
Jones Lang LaSalle Deutschland
#Workday implementation in HR for the Northern Cluster,
- Roll-out of the Absence component for the German business unit
- Support for the release change of the ForPeople digital personnel file
- Coordination of the introduction of the Payday interface between Peoplesoft Finance and DATEV Payroll
- Development and documentation of core processes/interfaces for HR DACH
- Introduction of the Peoplesoft 9.2 release in the Northern Cluster Finance area
- Introduction of a commission module for Germany based on Peoplesoft
Transformation Methods Coach
Lufthansa AirPlus GmbH
#Development of a master plan for company-wide to-be processes based on a pilot project in an independent business unit.
- Conducting Six Sigma methods workshops to refine the concept and develop a design workbook,
- DFSS training for in-house process managers #Toolset: Lean Six Sigma methods, ECQS (process tool)
Transformation/Change Management
Media-Saturn Holding GmbH
#Methodological support in integrating the “Group Process and Quality Management Multichannel” department into the “Business Consulting & Process Excellence” business unit
- Introduction and support of a War Room (Obeya) for the business-critical topic of “Conditions Management” in the “Global Business Services” area
- Conceptual support for a managed services organization #Toolset: Jira, Lean Six Sigma methods, change and systemic elements
Subproject Manager for Business Process Optimization of a Shared Service Center
Media Saturn Gruppe
#Subproject Manager for business process optimization to integrate a Shared Service Center and automate processes within the Media-Saturn Group in the subsidiaries in Switzerland, Austria, and Poland:
- Project coordination
- Brown paper group workshops for process mapping
- Analysis and optimization of existing processes
- Development of alternative solutions
- Development of system specifications for the future solution
- Workshop moderation
- Establishment of a video training platform for the different subsidiaries #Toolset: Aris, Camtasia
Feasibility study for the construction of a multifunctional venue in Minden
Minden-Lübbecke District
- Feasibility study for the construction of a multifunctional venue in Minden-Lübbecke by 2020 in cooperation with EFM AG
Business Process Optimization / Continuous Improvement in Global Finance
Deutsche Bank
#Subproject Manager Germany for the global “Measure Performance Reporting” project. Analysis, harmonization, and standardization of management reporting in the internal DBRia system (data warehouse).
- Process mapping/modeling and evaluation
- Conducting workshops for process optimization, team building, and team development
- Coaching and supporting participants in the CI environment
- Department analysis and workshops at Bankhaus Sal. Oppenheim jr. & Cie. AG, Cologne, for the finance and accounting department #Toolset: Sparx, Business Moderation, Change Elements
Project supervision / project coaching for sales and order processing at a brewery
Operator of one of the largest social service providers for people with disabilities
- Mapping and evaluation of existing processes
- Situation and weakness analysis
- Recommendation of suitable measures
- Support during implementation
- Mentoring of project managers and sales employees
Workshops and mentoring for small and medium-sized companies in the fields of energy trading, property development, and founders/startups, with a focus on:
- Strategic realignment
- Project planning, management, and optimization
Project/release planning for an existing CRM system
Deutsche Börse AG
Market Data & Analytics department in the context of the planned merger between Deutsche Börse and the New York Stock Exchange
- Adjustment of the release plan to the planned merger date using agile methods
- Coordination of the individual workstreams with project managers and teams
- Conducting team workshops
- Introduction and project planning with Jira, Atlassian
- Introduction of a knowledge base (Confluence) for project documentation
- Expansion of the requirements catalog to cover the new, planned system landscape
Supervisory Board Member
EFM AG
- Supervisory Board Member of EFM AG (project company), Frankfurt/Main
- Monitoring of the Management Board
- Strategic advice on new business areas
Project Management, Optimization and Process Implementation
EFM AG
Workshops for small and medium-sized companies from the property development and start-up sectors, focusing on:
- Strategic (re)orientation
- Project planning, management and optimization
Project Manager
Deutsche Börse AG
Business Unit Market Data & Analytics
- Phase 1: Based on the processes documented in 2001, a standalone CRM environment was developed and introduced using a 3-tier architecture (Oracle database, Java application server, Java client)
- Phase 2: Due to increased business and performance requirements for the analysis modules, the system was converted to a 2-tier architecture (Oracle database, Java client)
- Development of the following modules: management reporting, forecasting tool and audit
- Design and delivery of user training
- International project team, size depending on the respective expansion stage: between 6 and 13 people
Project Manager for the Development of a Standalone CRM System
Deutsche Börse AG
#Business Unit Market Data & Analytics
- Phase 1: Based on the processes documented in 2001, a standalone CRM environment was developed and introduced using a 3-tier architecture (Oracle database, Java application server, Java client)
- Phase 2: Due to increased business and performance requirements for the analysis modules, the system was converted to a 2-tier architecture (Oracle database, Java client)
- Development of the following modules: management reporting, forecasting tool and audit
- Design and delivery of user training
- International project team, size depending on the respective expansion stage: between 6 and 13 people
Senior Consultant
Logica GmbH
- Business Analyst for the implementation of Rolfe & Nolan in the customer infrastructure, Commerzbank AG, Frankfurt/Main
- Business process reengineering, Deutsche Börse AG, Frankfurt/Main
- Project Manager for the development of a standalone Customer Relationship Management system, Deutsche Börse AG, Frankfurt/Main
Industry experience
See where this freelancer has spent most of their professional time.
Experienced in Banking and Finance, Real Estate, Telecommunication, Construction, Energy, and Food and Beverage.
Business area experience
See which departments and functions this freelancer has contributed to most.
Experienced in Project Management, Information Technology, Operations, Strategy, Product Development, and Business Intelligence.
Summary
Over 20 years of professional experience in consulting and specialist roles. Self-employed consultant since founding 3P Advisory in 2002:
Positioning:
- Project management with a focus on process management, business process optimization, organizational consulting, CRM systems, change management, and testing in the banking/stock exchange, telecommunications, and retail industries.
Skills
- Project Management
- Process Management
- Change Management
- Scrum Master
- Product Owner / Epic Owner
- Jira/Confluence
- Aris/Camunda/Ecqs/Sparx
- Salesforce / Workday
Languages
Education
Technische Hochschule Gießen
Graduate Business Administrator · Business Administration · Giessen, Germany
Studied business administration at Gießen-Friedberg University of Applied Sciences, with a focus on: 1. IT/Organization, 2. Controlling. Degree: Graduate Business Administrator (FH), thesis: “E-Commerce | System, Context and Critical Success Factors”
Study abroad semester at the University of Central Lancashire, Preston, United Kingdom
Certifications & licenses
Scrum.org
Systemic Coach
DVNLP
Business Coach
DVNLP
Master Coach
DVNLP
Statistics
Experience
Global experience
Expertise
Qualifications
Profile
Frequently asked questions
Have questions? Find more information here.
Sören is based in Bad Vilbel, Germany and can operate in on-site, hybrid, and remote work models.
Sören speaks the following languages: German (Native), English (Advanced), Spanish (Elementary).
Sören has at least 25 years of experience. During this time, Sören has worked in at least 15 different roles and for 11 different companies. The average length of individual experience is 2 years and 8 months. Note that Sören may not have shared all experience and actually has more experience.
Based on recent experience, Sören would be well-suited for roles such as: Epic-Owner, Area-Product Owner Migration Strategy / Co-Lead, Project Manager for a Workday implementation in HR.
Sören's most recent position is Epic-Owner at Telefonica Deutschland.
In recent years, Sören has worked for Telefonica Deutschland.
Sören is most experienced in industries like Banking and Finance, Real Estate, and Telecommunication. Sören also has some experience in Construction, Energy, and Food and Beverage.
Sören is most experienced in business areas like Project Management, Information Technology, and Operations. Sören also has some experience in Strategy, Product Development, and Business Intelligence.
Sören has recently worked in industries like Telecommunication.
Sören has recently worked in business areas like Operations, Product Development, and Project Management.
Sören holds a Bachelor in Business Administration from Technische Hochschule Gießen.
Sören has 5 certificates. Among them, these include: Professional Scrum Master I, Lean Six Sigma – Green Belt, and Systemic Coach.
Sören will be available full-time from September 2026.
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Calculated based on our freelancers’ daily rates as of 10 Sep 2026. Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.
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