Jira Expert in Switzerland

Swiss University of Applied Sciences institute (HEdA/AAQ accredited); ranked #5 globally for Executive MBA (CEO Magazine 2025)

• Led the research function and chaired the Research Advisory Board.
• Editor of the Journal of Applied Business Research.
• Member of the Thesis and Dissertation Committee.
• Contributed to the AAQ and ACBSP accreditation processes.

Engaged by one of Switzerland’s largest insurance groups for spanish SAP rollout following the acquisition of Caser (Spain), for ongoing support and S/4HANA transformation initiatives covering all Market Units (CH, ES, DE, AT, FR, IT).

Key areas: FI-AP, FI-AR, Payments, Bank Accounting, Cash Management, S/4HANA transformation, eInvoicing, eReporting, Business Partner

• SAP Rollout: Led end-to-end FI-AP, FI-AR, Payments, and Bank Reconciliation rollout for acquired Caser entities in Spain (Dec 2020 – Mar 2022), including full Spanish localisation.
• Integration with FSCD: Redesigned bank statement incoming payments integration in FSCD from custom to SAP standard solution, significantly increasing straight-through processing rates.
• Payments: Retired legacy custom payment trees; implemented SAP standard CGI payment trees and executed migration from ISO 20022 v2009 to v2019.
• Implemented a 1 GL account per House Bank (HBKID) concept with multiple Bank Account IDs (HKTID), reducing the total number of bank GL accounts by over 90%.
• Spanish localization: Configured and deployed Mod 180, 190, 347, 349 and SII Reporting for Spain mainland and Canary Islands using SAP eDocument (DRC) and SAP BTP Webservice, processing 2 million invoices annually, Spanish Direct & Indirect Method Cash Flow Statements (Insurance & Non-Insurance) fully reconciled
• Migration: Used SAP AIF to migrate AR/AP master data, open items, SEPA mandates, and complete GL documents for multiple company code merges (hundreds of thousands of records); leveraged Power BI/Power Query for data transformation.
• Bank Reconciliation: Achieved 60%+ automatic bank reconciliation across MU ES, CH, and DE using CSB43, MT940, and CAMT.053/054 formats, including custom improvements (tax-number-based customer/vendor matching, fuzzy search), and co-implemented the bank statement interface cockpit in SAP AIF. Integrated MX Camt from Swift Finplus and made transition from ISO20022 v2009 to v2019
• Worked on S/4HANA convergence and wrote concept work for SAP Cash Management & Treasury and eInvoicing/eReporting transformation.
• Currently leading the design for Business Partner Migration using SAP DRF and SAP AIF for Helvetia Baloise Integration Project and Harmonization of all BP interfaces.
• Currently leading Requirements Engineering for eInvoicing & eReporting for Italy, France and Spain, modelling Flows in SAP Signavio.

• Project management, Hustler (identifying the complete financial operations, including Sales, Pitching, Financial Analysis, & Business Models) and Hound (identifying real customer needs, including Research, & Analysis) to build an online project KPI system.
• The system enables users to make well-founded decisions to keep projects on track according to their key parameters or bring them back on track when there are negative deviations from the plan.
• Provision of a forecast in addition to the current status.
• Automatic calculation and display of KPIs based on project key parameters entered by the user.
• Skills: Project Management, Project KPIs.
• Problem Space: Co-Innovation Builder (CIB), Corporate Innovation Team Set Up, Team Profile/ Team Canvas, Design Thinking, highlighting people, creating customer personas, researching the market, defining the problem.
• Solution Space: Narrowing down the problem, how to turn ideas into solutions, how to turn solutions into a concept, customer journey, Business Model Canvas, Value Proposition Canvas, prototyping, fine-tuning the prototype and Business Model Canvas, final pitch.

• Led cross-functional IT teams across international regions to deliver post-go-live system stabilization and integration alignment across ERP, PLM, and legacy J.D. Edwards platforms.
• Managed complex interface mapping, end-to-end data flows, OData services, and electronic invoicing workflows across distributed teams.
• Directed defect triage, root-cause analysis, and risk mitigation strategies to ensure system reliability and operational readiness.

• Established and lead STOEV Enterprises as an independent management and strategic advisory firm
• Advisory focus on transformation, governance, organizational development, program management and interim management
• Structuring complex situations and developing clear decision-making foundations for management and leadership bodies
• Developing and further enhancing governance, organizational and operating models
• Executive sparring and management advisory on strategic, organizational and operational issues
• Managing and supporting complex transformation, change and implementation initiatives
• Supporting program and portfolio management, prioritization, roadmaps, risks, dependencies and management reporting
• Taking on interim management and leadership responsibilities to stabilize and further develop organizations and initiatives
• Combining a strategic management perspective with a pragmatic, execution-focused approach
• Focus on customer orientation, service excellence and alignment between management, business units, IT, customers and external partners
• Advisory services in IT transformation, IT governance, service & operations management, infrastructure and platform services, as well as sourcing and supplier governance
• Experience in complex, technology-driven and regulated organizations, as well as in the Swiss federal environment

• Established the Enterprise Architecture function from the ground up for Sulzer Group (~13,500 employees, CHF 3.6B revenue)
• Defined the Technical Governance framework, Target Operating Model, and IT PMO foundation now governing architecture decisions and portfolio demand across all divisions.
• Deployed SAP LeanIX as the authoritative application portfolio system of record - catalogued 500 applications group-wide (140 for Chemtech), onboarded business and IT stakeholders, and initiated integration with ServiceNow to embed architecture data into operational workflows.
• Led the divisional & group wide Application Rationalization initiative
• Decommissioned 15% of the 140 applications Chemtech portfolio, delivering CHF 627k in run-rate savings over two years and materially reducing licensing and support exposure.
• Defined and executed the divisional AI Roadmap in partnership with Sales, Legal, and R&D leadership
• Delivered 4 AI solutions into production (including Sales process harmonization and LLM-based IP conflict detection) from a portfolio of 7 prioritized initiatives.
• Built and owned the 3-year IT Strategic Roadmap for Chemtech
• Aligned cloud and technology architecture with divisional business priorities and a CHF 1.5M annual investment envelope.
• Delivered CHF 500k in cost avoidance by challenging and discontinuing funded but low-value initiatives, demonstrated governance discipline and executive influence, with zero implementation spend.

External marketing management for SMEs in Switzerland. I bring strategy and execution together so that marketing doesn't end up in a drawer.

Three areas across the customer journey:

• Marketing strategy
• Visibility and customer acquisition
• Customer retention and growth

Focus on the B2B and tech sectors. I've always worked in IT, just from a different perspective each time: as a project manager at an elevator manufacturer, as a Product Owner in the automotive industry, and as a marketer in the data center market. More than ten years, three industries, one constant: translating complex technology so it resonates with the audience.

Think in a structured way. Get things done pragmatically.

• Developed Power BI semantic models, DAX and RLS, improving reporting performance and security.
• Designed Fabric Lakehouse with Medallion Architecture (Bronze/Silver/Gold), accelerating data processing and improving maintainability and scalability.
• Built Fabric Data Factory pipelines and PySpark transformations, reducing processing time by 40%.
• Delivered automated Power BI KPI dashboards, accelerating reporting and decision-making.
• Supported SAP BO 4.3 → 2025 migration across 2,000+ Webl reports and 34 universes, reducing testing effort by 35% and improving migration quality and reliability.
• Optimized UNX universes, reducing query execution time by 40%.
• Optimized SAP BO reporting solutions, improving reliability and reducing manual effort.

Environment: Power BI, Microsoft Fabric (Lakehouse, Warehouse, Pipelines, PySpark), Tabular Editor, DAX Studio, SAP BI (BO 4.3/2025, Webl, UNX Universes), 360Suite, InfoBurst, GitHub, JIRA.

• Clarifying and discussing technical requirements and coordinating with the team
• Contributing to the objectives of the Digital Transformation Services unit and implementing them
• Analyzing, specifying, updating and delivering architecture models to implement digital solutions in line with business, data infrastructure and requirements
• Selecting suitable technical options for application design, considering interoperability, reversibility, scalability, usability, accessibility and security, and optimizing the cost/quality ratio
• Creating and maintaining concept documents, architecture models and other technical documentation
• Reviewing services to be provided and other documents for solution development
• Collaborating with the IT enterprise architect, business analyst, project manager, developers, testers and process owner on the design and documentation of technical specifications for new developments and enhancements
• Communicating concepts to relevant stakeholders and supporting them
• Participating in enterprise architecture activities and ensuring compliance with principles, standards and guidelines
• Monitoring compliance with defined designs at application, solution and enterprise levels
• Developing and testing existing and new solutions as required
• Supporting and guiding development teams in implementing new projects or maintaining existing products, taking on the product manager role if required
• Establishing and ensuring best practices in implementation, documentation, testing and packaging for distribution
• Contributing to the handling of reported incidents and requests assigned to third-level support, and following up as required

The insurance application service provider in Switzerland intended to develop a multi-channel output system to support their customers on their digital enhancement journey.

• Established an Agile Release Train based on SAFe 6.0
• Trained all ART leadership
• Coached the development of the solution intent
• Established 5 teams in the ART. Developed the Epic and Feature Backlog for the team.
• Planned and coached 2 PI planning sessions

The insurance application service provider in Switzerland intended to transform their claims management BPO and IT team into an agile delivery organization.

• Established an Agile Release Train based on SAFe 6.0
• Trained all ART leadership
• Coached the development of the solution intent
• Established 2 teams in an ART.
• Developed the Epic and Feature Backlog for the team.
• Planned and coached 2 PI planning sessions

• UX research, UX concept development, and UX design for an AI dialogue system with information on events, locations, public transport timetables, and special trips. Observations, remote user tests, session recordings, analytics evaluations, RapidUserTests, prototyping, etc., using Figma/Figma Make, Claude Design, and OpenAI Codex (Design)

Founded and scaled Merkle's CDP community, and built the foundation of a Centre of Excellence

• Cultivated strong connections with C-levels of the company, securing their support and ensuring the community's efforts align with organizational goals (and vice versa when needed)
• Nurtured vendor relationships ensuring top support to the teams and recognition for opportunities
• Drove community growth (+100 members), cross-country collaboration, enablement, best practices, and knowledge sharing across 7+ countries, positioning Merkle as leader in CDP implementations.

Led implementation of an Azure cloud-based, event-driven enterprise integration platform connecting Salesforce, Momentus(event) and ERP applications. Reduced overall costs by 60%, lowered operational errors to under 1%, and delivered on time.

• Led the full project lifecycle from initiation to delivery using agile and hybrid methods - platform vision, feasibility, technical blueprint, architecture, implementation, integration, testing, rollout and business adoption.
• Built the engineering team from the ground up, leading teams across Switzerland, Bulgaria and India using Scrum and Kanban; established Jira, Confluence, Asana and SharePoint for delivery and reporting.
• Established and managed frequent steering meetings, reporting that gave stakeholders transparency and drove key decision-making.

• Establishment of a licensing model
• Preparation of the documents required to attract investors (business plan, liquidity calculation, ROI etc.)
• Marketing simulation of market development, evaluation of market potential etc.
• Definition and implementation of KPIs to measure market penetration
• Establishment of project planning, project controlling and business processes