Jira Experts in Austria

• Management of complex projects in technology-driven and regulated environments
• Overall responsibility for the planning, management and implementation of projects across multiple departments
• Responsibility for budget, resources, timelines, and risk and change management
• Leadership and coordination of interdisciplinary project teams of up to 25 employees
• Central interface between clients, specialist departments, external partners and management
• Establishment of structured project and reporting processes for transparent management
• Ensuring the on-time implementation of projects in demanding and regulated project environments.

Organizational Change Management for the strategic setup of a hybrid GBS rollout as part of a global, AI-driven Finance Transformation. End-to-end management of the OCM architecture in a highly complex on-, near-, and offshore partner setup [IN, PL, RO]. Successful completion of Phase 1 (Initial Strategy) and strategic pausing by the Executive Board after the early disclosure of critical vendor-side OPEX risks

• Systemic Baseline Assessment & Stakeholder Diagnostics: Evaluation of the global organization and analysis of the process landscape across 21 countries [AT, DE, CH, FR, UK, SI, RO, UA, RU, US, CD, CN, AR, MX, ZA, IN, JP] to precisely determine change requirements

• Architecting the OCM Strategy & Master Roadmap: Independent development of a comprehensive, AI-centered Change Roadmap for end-to-end management of all change initiatives across every project phase

• Data Quality & AI Agent Risk Mitigation: Auditing of Process Data Repositories (Celonis analysis); prevention of the ingestion of 58% synthetic training data to safeguard AI model reliability amid geopolitical supply chain tensions

• GBS Vendor BAFO Triage & Contractual Commitment: Critical review of Tier-1 vendor pitches and contractual commitment to a reduced Non-STP rate (from 7% to 4%) to avoid extreme manual rework with a planned FTE reduction (-63%)

• Executive Enablement & Board Alignment: Design of the GBS Transformation Executive Board Deck to strategically enable C-level executives and transparently present completely overlooked AI tokenization costs

• Targeted Change Communications & Engagement: Design and development of audience-specific communication measures to align the highly diverse, globally distributed stakeholder network

• Adoption Velocity & Resistance Measurement: Engineering of quantitative measurement tools (Pulse Check Survey) using Behavioral Dyads to identify resistance based on data and ensure sustainable success measurement

Results:

• Avoidance of disruptive misallocations: Stopping the ingestion of 58% synthetic AI-agent training data after discovering only 42% compatibility with existing processes, preventing critical GBS cascade errors
• Significant OPEX & effort reduction: Reduction of the Non-STP rate in Tier-1 vendor BAFOs from 7% to 4% alongside an impending 63% Finance-FTE reduction; avoidance of thousands of time-consuming manual correction processes
• 100% Delivery of the OCM architecture & ROI protection: Delivery of all OCM artifacts (Change Roadmap, Comms Plan, Executive Board Deck, Pulse Check Survey) and protection of ROI by identifying incalculable LLM runtime token costs

Independent practice serving clients in SAC-P and AI-enabled FP&A transformation, including financial model development for PE firm engagements, data cleansing with PowerQuery, workflow automation Claude Cowork, SAC-P scoping task-based assignments (Micro1.ai & Mercor.ai), and SAP partner network development.

• 2026 – Completed significant upgrade training for Positioning Business AI and SAP Cloud ALM Workshop (In-Person). Live Demos • SAC-P & Excel-Based Reports • Claude Partner • SAP Partner#: 1961209 (OE – Build)
• Fall 2026 – New effort to re-train/update past FI/CO, SAP BPC, SAP Platform to S/4 Finance & Core G/L Accounting
• 2026 – Upskilling for Transformation Toolchain. In-Person Workshops: Cloud ALM & SAP BTP • Joule Demo(s)
• 2025 – FP&A processes • Datasphere & Business Data Cloud • Team Workshops for AI • Toolchain & SAP Cloud ALM
• 2024 – Built key credentials on Deloitte S4 Experience • Group Reporting and SAC-P

TAF-P

Strategic IT transformation partnership covering infrastructure transformation, hybrid-cloud migration, data-centre consolidation and transformation of IT operating models.

• Managed integration of services from transition through transformation.
• Acted as customer-facing Single Point of Contact between Mercedes-Benz, Infosys and third-party providers.
• Managed stakeholder relationships, demand, escalations and service delivery.
• Established structured communication and governance with IT management and executives.
• Coordinated transition and transformation activities across multiple parties.
• Managed SLA-related activities and service governance.
• Coordinated third-party suppliers and delivery teams.
• Managed procurement activities from demand/forecast through delivery and invoicing.
• Supported transition activities and customer sign-off.
• Coordinated knowledge-transfer and documentation activities.

Environment: Enterprise infrastructure, Hybrid Cloud, Data Centres, Service Transition, IT Governance, Vendor Management

• Project management in the PMO
• Further development of PMO and operational processes
• Development of templates and project documentation
• Management of a DACH/SOE-wide rollout project

I build. I advise. I think in systems. After years leading digital transformation at scale — Accenture, BP, Lidl — I made a deliberate choice: trade platform dependency for structural independence. My focus is at the intersection of AI systems, product strategy, and venture thinking. I work with operators and founders who want to move fast without losing control — of their data, their stack, their direction.

• Planning and implementation of IT infrastructures for customers
• Automation of provisioning with AWS CloudFormation and AWS CDK
• Monitoring and optimization of cloud environments and the entire IT infrastructure
• Technical support and troubleshooting for infrastructure issues
• Collaboration with development teams on CI/CD processes

• Led Agile delivery governance for the €8M Ultraflex technology transformation programme, establishing teams, delivery processes, planning cadence and cross-team coordination across 9 teams.
• Established the programme delivery roadmap and Agile governance framework including Epic workflows, planning and refinement processes, cross/team alignment and consistent delivery practices..
• Coordinated and coached 6 Scrum Masters across Ultraflex, supporting teams in adopting effective planning, refinement, Definition of Ready/Done and Acceptance Criteria practices.
• Enabled the successful delivery of the programme's interim goal: an independent, production-running instance of the platform for Sweden, delivered within the planned timeframe as a proof of concept for the Ultraflex technology and delivery approach.
• Established and improved delivery processes across Sportsbook Software, including onboarding external development teams, Agile training and coaching, Jira workflows, Epic governance and roadmap planning.
• Established planning and coordination practices that improved visibility across teams and supported alignment on dependencies, priorities and delivery timelines.
• Supported initial Ultraflex programme planning through team effort estimation and cost projections, before financial management and ongoing forecasting were handed over to the Programme Manager.
• Developed proposals for improvements to the Project Management operating model, including process changes, responsibilities and RACI structures.

• Analysis of existing work, information and decision-making processes.

• Identification and prioritization of suitable use cases for AI agents.

• Elicitation of functional and non-functional requirements.

• Design of collaboration between users and AI agents, including control and escalation mechanisms.

• Support for the implementation of the AI agents and adapted keyboard hardware.

• Business target vision for the AI-first transformation.

• Structured and prioritized requirements for implementation.

• Defined roles, interactions and control points between people and AI agents.

• Preparation for the gradual automation of productive work processes.

Techstack: AI agents, LLMs, agent orchestration, RAG, APIs, automation, hardware

• Digital Product Owner & Manager at a large transport company south of Vienna (2023 – 2025)
• Agent Boss | Implementation, further development & management of autonomous AI agents
• Requirements Engineering | From the idea ... to success! (E2E)
• Strategic business development (transformation into a „Frontier Firm“)
• Change management | Digital Transformation · Reorganization & restructuring · Cultural change
• Process management | Analysis · KPI management · Implementation
• Project / initiative management | agile (Scrum) & classic (waterfall), or hybrid PM (method: The Race)
• Facilitation & presentations (teams, C-level, stakeholders, large groups)
• Functional leadership and mentoring of (Junior) Consultants and Business Analysts

Technologies: Azure DevOps, Jira, Confluence, Office 365 (Teams, PowerPoint, Copilot, Excel, SharePoint, Forms, OneNote, PowerAutomate, Word), DataDog, Conceptboard, Python, AWS, Claude, Perplexity Methodology: Scrum

• Steering and supporting the organization in introducing Scrum and a SAFe-inspired quarterly roadmap and portfolio planning at program level.
• Servant leadership for Scrum teams and managers to achieve quarterly goals and measurably increase value creation for internal and external customers.
• Designing and building efficient communication and collaboration structures between multiple development teams and central stakeholders in the organization.
• Moderating and facilitating cross-functional workshops and management meetings to align on shared goals.
• Coaching leaders, Product Owners, and development teams on agile values, role understanding, and scaled ways of working (Scrum, SAFe, Business Agility).
• Removing structural obstacles at team and organizational level through targeted impediment management and escalation processes.
• Enabling teams to become more self-organized, accountable, and end-to-end responsible along the value streams.
• Individual coaching of key people (Product Owners, Chapter Leads, Scrum Masters) to strengthen their impact in the transformation program.
• Organization-wide identification, planning, and implementation of process, structure, and tool improvements to sustainably increase efficiency, throughput, and value creation.
• Close support for Product Owners in stakeholder management, business value prioritization, product strategy, roadmap planning, and effective collaboration with development teams.
• Introducing, governing, and scaling Azure DevOps as the central project and product management tool, including coaching the organization on usage, reporting, and alignment at all levels.

Achievements:

• Clear increase in visibility, transparency, and perceived value creation of the development teams within the overall organization.
• Noticeable improvement in communication between development, business, and other stakeholders.
• Optimization of work processes, workflow, and backlog structures, which reduced lead times, sharpened priorities, and sustainably increased team effectiveness.

• From 02/2023 to 05/2024: IT interim manager within an international construction chemicals group headquartered in Germany as Global TSA Manager in a carve-out project responsible for the IT workstream.

• End-to-end management of an international IT carve-out and TSA program, including transition of five service providers, governance and operating structures, service continuity, provider performance, SLA/KPI and cost management, SIAM and supplier management, security services, operational readiness, and transition into stable operations.

• From 06/2024: IT consulting in project management and IT service management areas, providing PM/PMO coaching and support.

• Support for the introduction of new digital exchange and communication structures as part of an organization-wide transformation project
• Conception, setup, and operational management of Viva Engage communities within the intranet as part of the rollout of new digital exchange and communication formats
• Planning and support of the pilot phase and the initial operational phase, including feedback and optimization loops
• Onboarding and enablement of employees and leaders in the use of new digital exchange formats
• Development of change management and activation measures to drive participation and adoption
• Moderation of discussions and creation of guidelines, FAQs, and netiquette
• Editorial and content strategy, including leadership communication
• Adaptation and implementation of central concepts and communication guidelines to organization-specific requirements
• Monitoring, reporting, and derivation of optimization measures
• Coordination with IT, data protection, communications, and business units

Refactoring and improving core APIs; implementing client change requests. Setting up metrics, traces, and logs monitoring infrastructure to support operations. Designing GitOps deployment and infrastructure as code. Applications and systems configuration in ArgoCD and Openshift. Confluence documentation of design, approach, and solution. Tech Stack: Java 8 & 21, Spring framework, JSP, JavaScript, Bash scripts, SQL, Grafana Stack, OpenTelemetry, Docker, DB2, Maven, Kubernetes Kompose.