Jira Experts in Zurich

• Established the Enterprise Architecture function from the ground up for Sulzer Group (~13,500 employees, CHF 3.6B revenue)
• Defined the Technical Governance framework, Target Operating Model, and IT PMO foundation now governing architecture decisions and portfolio demand across all divisions.
• Deployed SAP LeanIX as the authoritative application portfolio system of record - catalogued 500 applications group-wide (140 for Chemtech), onboarded business and IT stakeholders, and initiated integration with ServiceNow to embed architecture data into operational workflows.
• Led the divisional & group wide Application Rationalization initiative
• Decommissioned 15% of the 140 applications Chemtech portfolio, delivering CHF 627k in run-rate savings over two years and materially reducing licensing and support exposure.
• Defined and executed the divisional AI Roadmap in partnership with Sales, Legal, and R&D leadership
• Delivered 4 AI solutions into production (including Sales process harmonization and LLM-based IP conflict detection) from a portfolio of 7 prioritized initiatives.
• Built and owned the 3-year IT Strategic Roadmap for Chemtech
• Aligned cloud and technology architecture with divisional business priorities and a CHF 1.5M annual investment envelope.
• Delivered CHF 500k in cost avoidance by challenging and discontinuing funded but low-value initiatives, demonstrated governance discipline and executive influence, with zero implementation spend.

Led implementation of an Azure cloud-based, event-driven enterprise integration platform connecting Salesforce, Momentus(event) and ERP applications. Reduced overall costs by 60%, lowered operational errors to under 1%, and delivered on time.

• Led the full project lifecycle from initiation to delivery using agile and hybrid methods - platform vision, feasibility, technical blueprint, architecture, implementation, integration, testing, rollout and business adoption.
• Built the engineering team from the ground up, leading teams across Switzerland, Bulgaria and India using Scrum and Kanban; established Jira, Confluence, Asana and SharePoint for delivery and reporting.
• Established and managed frequent steering meetings, reporting that gave stakeholders transparency and drove key decision-making.

• Product strategy, architecture, and technical co-direction
• AI workshops, client onboarding and go-to-market activities
• Design and implementation of AI architectures (LLMs, RAG, MCP, agents, voice, automation)
• Hands-on development of prototypes and production-ready AI integrations
• Consulting clients on AI adoption, workflows, and integration into existing infrastructure
• Collaboration with co-founders on strategic direction
• Collaboration in sales and customer acquisition

Tools and Technologies: OpenAI, Anthropic, Azure, Vercel AI SDK, RAG (Retrieval-Augmented Generation), MCP (Model Context Protocol), FastAgent, VAPI, n8n, make.com, LibreChat, PostgreSQL, OpenAPI, Next.js, Vercel, Docker

• Designed the growth and digital strategy for an EU distributor
• Established a differentiation strategy focusing on horizontal portfolio expansion, ESG and SG&A cost reduction using new digital sales and service channels
• Offered same-day logistic delivery for key customers, increasing customer satisfaction by 25%

Credit Suisse integration, Business Risk Management (BRM) AML/KYC framework gap analysis UBS/Credit Suisse | Interim AML/KYC framework adjustments | Target AML/KYC framework design | Concept reviews | Manual onboarding process controls assessments | Evaluation of risk assessments (wave migration) | Risk assessments (RtB) | Communication with stakeholders

CONTEXT: Subcontractor as Interim AML/KYC Consultant for Deloitte AG as part of the BRM-NFR integration program for the Swiss booking centre (BCCH)

11/2025 – 03/2026 Support for BRM Advisory, FCP Competence Centre 04/2025 – 03/2026 BRM Integration Task Force Risks & Issues Wave Migration (in collaboration with IO Risk Team, Compliance and Legal) 08/2024 – 03/2025 BRM Integration Risk Oversight AML/KYC Manual Onboardings 11/2023 – 07/2024 Deputy AML/KYC Project Manager

• Collaboration with and deputizing for the service manager for UCC (product owner)
• Interface management for UCC with other functionalities as part of the digital workplace
• Control of infrastructure tests and rollout, monitoring dependencies with other sub-projects

• SME for operational processes, contract negotiation and product design for the implementation of a SaaS contact center solution & carrier services
• Definition of several operational processes, organizational setup, ITSM application integrations, creation of contract schedules and advising contract negotiation
• Scrum Master with agile tooling (processes & automation)
• Commercial manager to create business cases and closing the sales process
• Increasing impact, trusted relationship, and key team member within a short time

• Clients: Central banks of the most developed economies in the world, German, Swiss, Luxembourgish, Monegasque, Singaporean, Japanese wealth managers and universal/private banks, world’s largest investment banks
• Accountable for managing the delivery of a portfolio of digital wealth and consumer relationship management initiatives
• Project managing portfolios of projects within CTO product and technology business area (cyber security, architectural changes, re-organisational transformation, 3rd party apps)
• Products: Kernel & Parametrisation for Core Avaloq Banking Platform; modules: CRM, client data management, wealth management, portfolio management (generating over 90% of company revenues)
• Key responsibilities:
• Reporting to Head of Disruptive Innovation Division; stakeholder to five product owners & two domain owners
• Accountable for delivery of annual themes and quarterly key deliverables
• Managing demand vs supply via QBR process: book of work, execution, reporting, risk management
• Directly managing around 40 external consultants (front-end/back-end engineers, BAs, designers)
• Hiring and managing resources in eight countries
• Running quarterly divisional closure meetings presenting achievements and challenges
• Resolving cross-team dependencies and internal/external conflicts
• Owning and controlling maintenance budget; planning, forecasting, execution; ensuring demand matches supply
• Identifying and staffing key roles with chapter leads
• Approach: Agile, Scrum of Scrums, QBR/OKRs
• Technology: Angular, PL/SQL, JavaScript, Confluence, JIRA (JQL)

• Support with the introduction and implementation of the Qualtrics XM platform in the consulting and service environment for customers, e.g. in the banking sector, focusing on data quality, parameterization, technical coordination, and implementation support

• Technical validation of configurations, feedback flows, and reporting setups

• Review and assurance of data quality (mapping, mandatory fields, regulatory-relevant fields)

• Performance of UAT, functional tests, and data checks in collaboration with the department and IT

• Coordination with stakeholders from consulting, service, compliance, IT, and product management

• Clarification of technical requirements with the business side and derivation of adaptation requirements in the platform

• Creation of documentation, test protocols, and quality-related artifacts

• Support in the preparation of internal approvals and rollouts

• Successful technical acceptance of the new feedback and reporting functionalities

• Increase in data quality in the relevant fields (e.g., feedback classification, assignment to the consulting process)

• Stable implementation of the platform in the consulting environment with clear handover to IT and specialist departments

• Solely responsible for two portfolios totaling USD 1 million with an average monthly performance of 2%
• Responsible for the investment strategy, specializing in US equities and ETFs (exchanges: NASDAQ and NYSE)
• Market, trend, data, and technical chart analysis
• Risk management – diversification, daily/weekly risk mitigation measures (rebalancing) to ensure optimal portfolio profitability

• Project management: Implementation of SAP & EBX integration for master and reference data management and led development of AI supported services for data management and privacy-oriented solutions
• Business analysis: Executed in-depth requirement gathering and data analyzes for MDM implementation, supported service integration using REST APIs to enhance service interoperability, led the requirement gathering, analysis, and implementation of agent-based AI services
• Technologies: SAP BP & FICO & MM, Tibco EBX, n8n, custom AI development in Java, Python, RDBMS, cloud

• Project lead for a global organization improvement project impacting tax model, global organization, Order 2 Cash (O2C), Procure 2 Pay (P2) processes, supply chain, finance, tax, assets, HR and IT systems including ERP
• Implemented new way of working, including process changes, documentation of work instructions and updates to IT systems including ERP and HR systems
• Success: new operating model implemented and delivering expected benefits

• Design and co-implementation of an insolvency management platform in Germany for a client (based on an AI development tool)
• Concept, requirements engineering, and implementation support for a Dubai-based company to integrate processes into a CRM
• Business analysis and requirements engineering at Swisscom for integrations
• Integration of a new knowledge management system into the business processes at Swisscom AG – REST API definition
• Project manager, consultant, and sparring partner for the realignment/process digitalization at GIB Solutions AG
• Process designer and prototype for an AI-based real estate marketing system in Dubai
• Interim head of the ICT department at a telecom company, reorganizing and optimizing processes with a team of 5 at GIB Solutions AG
• Agile requirements engineer / external PO for a web-based solution for the German company DEHN AG
• Project management and consulting for the existing marketing and campaign planning solution at Swisscom AG
• Building the ALoHA nearshore offering at devpoint