Jira Experts in Essen

• Introduction of a new digital product to the Chinese market as part of a global growth strategy.

• Point of contact and coordinating interface between central product management, local Chinese teams and international stakeholders.

• Management of the entire program to coordinate complex digital projects.

• Successful market launch of a digital product in China (including successful certification for the Chinese market).

• Balancing local requirements with global priorities while taking tax and regulatory requirements into account.

• Introduction of a new way of working to improve collaboration and coordination across locations.

• Development and implementation of a scaling strategy for the digital business model in China.

• Use of Jira, Confluence, Miro, Scrum, agile working, SAFe.

• Project language: English.

• QA Lead for end-to-end quality assurance of the Sparkasse & Sparkasse Business banking apps (iOS/Android); design and implementation of the Test Strategy including functional testing, regression testing, and UAT for eID, Push Notifications, and white-label components
• Creation and maintenance of test concepts and test plans in TestRail; structured Defect Management and error analysis; stakeholder management and risk management for the early identification of critical quality risks
• Accessibility Testing according to WCAG 2.1 (iOS/Android); coordination of AI-supported test automation and optimization of test processes to shorten release cycles
• Release Management: planning, management, and coordination of all test activities; status reporting to management and stakeholders; quality assessment of releases and release recommendations in an Agile/Scrum environment
• Challenge: Highly complex build and release process across several Sparkasse institutions; close coordination with the DevOps team to stabilize the CI/CD pipeline and ensure reproducible test builds before every release.

Tools: Jira, Confluence, TestRail, Android Studio, Xcode, Firebase, Jenkins, GA4

• Success: Successful launch of the eID authentication process - quality assurance ensured for 50+ Sparkasse institutions

• Training AI models, evaluating images and text UI/UX, turning the provided data into insights through OpenAI Feather as part of the machine learning workflow

Technologies: OpenAI Feather

Focus areas:

• Strategy & Business Development
• CRM & Retention
• Customer Experience & Journey Management
• Customer Value/CLV
• Growth & Go-to-Market, as well as Business/IT Transformation
• Strategic analysis, target operating models, assessments, business cases, and concept development and implementation management

Tools: Fabric, AWS, dbt, Power BI, SQL, DWH, R, Python

• Supported customers in implementing an architecture design for extracting and preparing data
• Planned the design and implementation of the BI and DWH platform
• Ensured the scalability and performance of the data platform

• Created data pipelines and visualization tools to support sustainable energy decision-making
• Developed insights that could optimize renewable energy deployment and grid integration strategies

• Delivered MVP-focused full-stack architecture for a health-sector client: Vite/React frontend, backend services on Google Cloud Run, and Supabase for database plus IAM/authentication.
• Supported product requirements engineering and prioritized cost-aware workload placement, implementing browser-side/edge computation where feasible before moving logic to backend services.

• Transition of Microsoft Azure operations to BTC AG
• Responsibility: budget of €60k
• Staff: leadership of 5 people
• Tools: Office 365, JIRA, Confluence

• Evaluation and further development of Engineering Excellence initiatives as part of the “Digital First” program
• Validation of efficiency, productivity, and cost-saving potential in the Software Development Lifecycle (SDLC)
• Organization-wide analysis of the use of Generative AI in the Software Development Lifecycle (SDLC)
• Evaluation of optimization measures in the areas of product management, delivery, developer experience, metrics, and quality assurance
• Comparison of the target vision “Next Level Architecture (NLA)” with regard to organizational design, governance model, and scalability
• Identification of structural bottlenecks in the delivery organization and development of alternative optimization approaches
• Preparation of decision-making and management documents for division management and the Executive Board to evaluate efficiency potential and transformation measures

Skillset: Engineering Excellence, Operating Model Design, Generative AI, AI in SDLC, SAFe, DevOps, Software Delivery Metrics, Value Streams, Team Topologies, Domain Driven Design, Azure DevOps, Jira, Confluence, Management Reporting, Business Case Assessment

• Development and enhancement of scalable Vue.js/TypeScript applications, as well as reusable components and frontend architectures
• Development of modern, high-performance web applications for internal software solutions using Vue.js, Pinia, and Vuex
• Efficient integration and processing of data from external APIs to support frontend development and ensure smooth end-to-end functionality
• Implementation and maintenance of automated tests for quality assurance using Vitest
• Creation of interactive website prototypes in Figma and Adobe XD as a basis for Vue.js implementations
• Participation in technical reviews and code reviews to ensure high code quality and continuously improve development processes
• Use of AI-supported development tools such as ChatGPT and Claude for more efficient development, error analysis, and code optimization
• Use of CI/CD pipelines for the efficient integration of automated tests, builds, and deployments into the development workflow

• CHG Meridian AG is a financial company focused on leasing in the areas of IT technology, logistics and medical technology and is regulated by BaFin. One part of the company is Return to Remarketing, where devices delivered to the technology center (notebooks, smartphones, tablets, etc.) are prepared for resale. The project I supported was responsible for enabling damage assessment of returned lease devices, documenting them visually in the form of pictures, enabling invoicing for the customer, and making the pictures available via the in-house customer platform. This was achieved through a combination of in-house development within the internal development department and the use of SaaS products. The second project was the transition of SaaS tendering software, purchased by the business unit, into the operations of the CHG IT department. Evaluation of security questions in relation to BaFin requirements, development of an authorization concept, implementation of single sign-on, documentation of the application in the CHG systems (CMDB, iKnow, etc.) and handover into operations.

Used technologies and methods: NIS2, DORA, agile software development, Scrum, Kanban, ServiceNow, SaaS, MS Teams, MS SharePoint, Active Directory, Entra ID, CMDB, incident management, change management, request management, service level agreement

• Developed an IT governance and oversight framework aligned with DORA requirements
• Coordinated and trained external service providers
• Optimized financial processes and performance