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Henok M.-M.Sc. Industrial Engineer | Technical Trainings & Enablement | Interim Project & Product Manager

Henok M. - M.Sc. Industrial Engineer | Technical Trainings & Enablement | Interim Project & Product Manager - profile avatar
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Available
Frankfurt am Main, Germany

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Experience

Mar 2025 - Sep 2025
Berlin, Germany

Electrician Specialist for Predefined Work (Dt: EFfT)

WBS Trainings

Position summary
Electrician Specialist for Predefined Work (Dt: EFfT) at WBS Trainings
Industries
Education
Business areas
Operations
  • Fundamentals of electronics measurement, electropneumatic circuits & protective measures according to DIN-VDE
  • Installation, wiring and commissioning of PLC-controlled Systems
Oct 2024 - Present
Remote

Freelance Digital Learning Expert

Workaway International Program

Position summary
Freelance Digital Learning Expert at Workaway International Program
Industries
Education
Business areas
Business Intelligence
Information Technology
Project Management
  • Introduced a digital learning platform using automated Slack workflows across four departments. Used Claude AI to create science learning content and introduced agile rollout sprints for project-based work at an education-focused NGO in the Philippines.
  • Achieved a 95% acceptance rate and increased participant performance by 40% through iterative, data-driven improvement cycles.
  • Analyzed program data: inconsistent curriculum data was structured using SQL queries and merged in Excel with SDG indicators and faculty data. Based on the harmonized data set, developed a Power BI dashboard providing transparency on SDG coverage across all programs through an actual-versus-target comparison.
Mar 2023 - Sep 2024
Berlin, Germany
On-site

Expert Product Manager/ Technical Trainer

Hanwha Qcells

Position summary
Expert Product Manager/ Technical Trainer at Hanwha Qcells
Industries
Energy
Business areas
Business Intelligence
Product Development
  • Established a practical training center for solar installers and delivered 250+ technical training sessions, enabling external partner companies to implement projects independently and in compliance with standards.
  • Identified error patterns through data-driven analysis (SQL) of 10,000 recurring support records in the solar sector. Linked ticket IDs and training plans using Excel VLOOKUP and validated the success of the measures before and after implementation. Prepared the results and clear ROI in interactive Power BI dashboards for management. The resulting effective onboarding reduced installation errors by 45% and overall customer support volume by 20%.
  • Led the introduction of a new learning management software (LMS)/EdTech platform for Qcells' Europe-wide installer network, increasing user activity by 130%.
May 2022 - Aug 2022
Wiesbaden, Germany

Working Student - Project Management

AbbVie

Position summary
Working Student - Project Management at AbbVie
Industries
Pharmaceutical
Business areas
Product Development
Project Management
  • Supported the global rollout of a digital training platform for medical professionals. Also maintained the product backlog and created the monthly company newsletter for more than 5,000 employees.
  • Consolidated technical KPIs from various European locations into a unified standard and reported them to decision-makers.
  • Created KPI dashboards and weekly management reports, preparing operational data as concise decision-making foundations for leadership.
Sep 2020 - Feb 2021
Barcelona, Spain

Internship - Business Development & Digital Marketing

HS3 Group CanPharma

Position summary
Internship - Business Development & Digital Marketing at HS3 Group CanPharma
Industries
Pharmaceutical
Business areas
Business Intelligence
Marketing
Sales
  • Created user manuals and surveys and analyzed more than 200 items of user feedback for the market launch of a CME-accredited medical training platform in the highly regulated pharmaceutical environment.
  • Conducted data analyses and business analyses and published the Europe-wide newsletter to inform strategic partners about new business initiatives at the fast-growing start-up.
  • Conducted business case analyses and managed partner communication via HubSpot at the high-growth start-up.
Sep 2019 - Mar 2020
London, United Kingdom

Internship - Project Management & Process Optimization

Lufthansa Technik

Position summary
Internship - Project Management & Process Optimization at Lufthansa Technik
Industries
Aerospace and Defense
Business areas
Project Management
  • Identified critical billing gaps in the central enterprise system using lean process optimization methods and uncovered annual savings potential of approximately €100,000.
  • Optimized IT-supported working time recording, increasing scheduling efficiency by 15% for repair services for an international B2B customer in aircraft maintenance.

Industry experience

See where this freelancer has spent most of their professional time.

Experienced in Education, Energy, Pharmaceutical, and Aerospace and Defense.

Education
Energy
Pharmaceutical
Aerospace and Defense
Profile match chart

Business area experience

See which departments and functions this freelancer has contributed to most.

Experienced in Business Intelligence, Project Management, Information Technology, Product Development, Operations, and Marketing.

Business Intelligence
Project Management
Information Technology
Product Development
Operations
Marketing
Profile match chart

Summary

I help organizations turn (digital) Tech-products and operational data into practical results. My experience spans highly regulated industries like energy supply, pharmaceuticals & aviation maintenance combining product management, learning platforms, process optimization and business analysis.

I established a solar installer training center and delivered more than 250 technical sessions, reducing solar installation errors by 45% and support volume by 20% through effective project- & training management. I have also introduced LMS and digital learning solutions, built Power BI dashboards, analyzed data with SQL and Excel, and used agile, data-driven improvements to increase participant performance. I additionally bring hands-on knowledge of PLC-controlled systems, electronics, electropneumatics and DIN-VDE protective measures.

Skills

  • Microsoft Office (Expert)
  • Sap Erp (Experienced)
  • Matlab (Advanced)
  • Tableau (Advanced)
  • Digital Transformation
  • Chemical & Electrical Engineering
  • Ai Strategy & Adoption
  • Data Management & Governance
  • Data-Driven Decision-Making
  • Process Optimization (Lean Management)
  • Product & Project Management
  • Product Lifecycle Management
  • Stakeholder & C-Level Communication
  • Technical Training & Enablement
  • Cross-Functional Collaboration
  • Power Bi & Dashboarding
  • Sql & Data Harmonization
  • Prompt Engineering
  • Ihk-Certified Trainer (Aevo)
  • Trained Electrical Specialist (Efft)
  • Atlassian Jira
  • Azure Devops
  • Trello
  • Asana
  • Hubspot
  • Lucidchart
  • Moodle
  • Talentlms
  • Workday
  • Plc Siemens Logo!
  • Advanced Excel & Powerpoint
  • Latex
  • Slack

Languages

German
Native
English
Native
Tigrinya
Native
Spanish
Advanced

Education

Sep 2021 - Feb 2022

Tecnológico de Monterrey

Postgraduate Exchange Semester · Business Management · Mexico · 1,7

Apr 2020 - Feb 2023

Technische Universität Kaiserslautern

Master of Science · Industrial Engineering · Kaiserslautern, Germany · 1,7

Oct 2015 - Sep 2019

Technische Universität Kaiserslautern

Bachelor of Science · Industrial Engineering · Kaiserslautern, Germany

...and 1 more

Certifications & licenses

Electrician Specialist For Predefined Work (EFfT)

Wbs Trainings

Chamber Of Industry & Commerce

SAP ERP

Statistics

Experience

Total positions 6
Experience in Education 2 y
Avg length 10 m
Longest experience 2 y

Global experience

Countries worked in 3 (Germany, Spain, United Kingdom)
Primary country Germany

Expertise

Recent roles Electrician Specialist for Predefined Work (Dt: EFfT), Freelance Digital Learning Expert, Expert Product Manager/ Technical Trainer
Main industries Education, Energy, Pharmaceutical
Main business areas Business Intelligence, Project Management, Information Technology

Qualifications

Highest degree Master
Certifications earned 3
Member since
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Frequently asked questions

Have questions? Find more information here.

Henok is based in Frankfurt am Main, Germany and can operate in on-site, hybrid, and remote work models.

Henok speaks the following languages: German (Native), English (Native), Tigrinya (Native), Spanish (Advanced).

Henok has at least 5 years of experience. During this time, Henok has worked in at least 6 different roles and for 6 different companies. The average length of individual experience is 1 year and 10 months. Note that Henok may not have shared all experience and actually has more experience.

Based on recent experience, Henok would be well-suited for roles such as: Electrician Specialist for Predefined Work (Dt: EFfT), Freelance Digital Learning Expert, Expert Product Manager/ Technical Trainer.

Henok's most recent position is Electrician Specialist for Predefined Work (Dt: EFfT) at WBS Trainings.

In recent years, Henok has worked for WBS Trainings, Workaway International Program, Hanwha Qcells, and AbbVie.

Henok is most experienced in industries like Education, Energy, and Pharmaceutical. Henok also has some experience in Aerospace and Defense.

Henok is most experienced in business areas like Business Intelligence, Project Management, and Information Technology. Henok also has some experience in Product Development, Operations, and Marketing.

Henok holds a Master in Business Management from Tecnológico de Monterrey, a Master in Industrial Engineering from Technische Universität Kaiserslautern and a Bachelor in Industrial Engineering from Technische Universität Kaiserslautern.

Henok has 3 certificates. These include: Electrician Specialist For Predefined Work (EFfT), IHK-Certified Trainer (AEVO), and SAP ERP.

Henok is immediately available full-time for suitable projects.

Daily rate distribution

0% 25% 50% 75% 100%
10% of experts charge less than €480 per day.
10% of experts charge between €480 and €640 per day.
10% of experts charge between €640 and €800 per day.
50% of experts charge between €800 and €960 per day.
20% of experts charge €960 or more per day.
<€480 €480-​640 €640-​800 €800-​960 €960+

The rates shown represent the typical market range for freelancers in this position based on recent contracts on our platform.

Average rates for similar positions

Rates are based on recent contracts and do not include FRATCH margin.

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Daily rate avg. 819 €

The average daily rate is the mean of all daily rates from recent contracts of comparable freelancers on our platform.

1000
750
500
250
Rate comparison chart
Median rate 872 €

The median daily rate is the middle value of all daily rates — half of comparable freelancers charge less, half charge more. Unlike the average, it is barely affected by outliers.

Calculated based on our freelancers’ daily rates as of 25 Oct 2026. Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.