Mario (Oliver) Tschunke
Senior IT Success Manager EMEA
Experience
Senior IT Success Manager EMEA
Dussmann Stiftung & Co. KG
- Direct reporting to the Group CIO and a board member
- Strategic IT partner to executive management in over 12 EMEA countries
- Responsible for digitization initiatives in line with corporate strategy
- Key partner for the managing directors of all local subsidiaries in IT strategy development
- Translating board visions into scalable technical solutions
- Acting as a bridge between technical teams and the C-suite
Member of the Technical Advisory Board
Teamstation AI
- Strategic technology advisor for a US-based AI company
- Advising the CEO
- Supporting a potential EMEA market entry strategy
Global Manager of Business Process Optimization
Gartenhaus GmbH
- Leading the company-wide ERP transformation with a €2.5M budget
- Managing a cross-functional ERP implementation team across multiple business units
- Establishing program governance and reporting to the C-level
- Conducting business process analysis and optimization together with the COO and CFO
Head of Project Services
HDP GmbH
- Full P&L responsibility for the project services division
- Leading a 14-person team across three disciplines
- Managing over 50 client projects annually
- Redesigning the project governance framework and delivery methodology
- Building a high-performing team with 0% turnover
Senior Program Manager
Capita Customer Services GmbH
- Managing a €1.2M transformation program for a major client
- Leading a digital transformation program including process automation and system modernization
- Identifying €6M upselling potential through in-depth client analysis and developing a solution roadmap
Senior IT Program Manager
Fortune 500 Supply Chain Technology Leader
- Program manager for a global trade & compliance ERP implementation in over 100 countries across EMEA, APAC, and the Americas
- Designed and implemented the full IT infrastructure at a new plant in the Czech Republic
- Provided IT advisory for the strategic merger of four mid-sized companies
Chief Operating Officer
Advancis Middle East GmbH
- Full P&L responsibility for the Gulf region
- Restructured Gulf region operations from the ground up
- Built strategic partnerships with government agencies for mission-critical security solutions
- Navigated complex regulatory and cultural environments for PSIM implementations
Management Consultant
- Strategic IT consulting for Fortune 500 clients in the APAC and MENA regions
- Technical project management for the Saudi e-government initiative (Yesser program)
- Implemented international disaster recovery solutions and developed CRM strategies
IT Manager – Global Infrastructure
IT Convergence
- Global responsibility for IT infrastructure across seven international sites
- Led the New York office launch remotely from Argentina
Senior IT Project Manager
Honeywell
- Managed large-scale European IT projects including the rollout of over 14,000 endpoints in 20 countries
- Led a 15-member IT team across ten locations
Senior IT Project Manager
VRS Consulting
- Coordination of large European IT projects including rollout of over 14,000 endpoints in 20 countries
- Leadership of a 15-member IT team across ten locations
Industry Experience
See where this freelancer has spent most of their professional time.
Experienced in Information Technology, Professional Services, Government and Administration, Transportation, and Manufacturing.
Business Area Experience
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Experienced in Information Technology, Project Management, Strategy, Operations, Sales, and Finance.
Summary
Global IT leader with over 25 years of proven success in leading global digitization and transformation programs. Specializing in complex IT implementations and post-merger IT integrations in multicultural environments across 20+ countries. Direct C-level advisory experience.
Skills
Emea/apac/americas It Leadership
Global Erp Module Rollouts Across 100+ Countries
C-level Partnership & Board Advisory
Post-merger It Integration
Digital Transformation Strategy
Multi-million € Program Leadership
Enterprise Architecture & Governance
Change Management & Adoption
Stakeholder Management
Multicultural Team Leadership (Up To 50 People)
It Service Management (Itil)
Strategic Business Development
P&l Management Up To €2.5m
Government & Public Sector It (Mena Region)
It Infrastructure
Microsoft 365
Office 365
Sharepoint
Jira
Servicenow
Oracle
Agile
Waterfall Model
Continuous Improvement
Vendor Management
Budget Planning
Risk Management
Business Continuity
Service Level Agreement
Portfolio Management
It Infrastructure
Waterfall
Continuous Improvement
Vendor Management
Stakeholder Management
Service Transition.
Languages
Education
IHK Düsseldorf
Data Processing Clerk · Düsseldorf, Germany
Certifications & licenses
Change Management For IT Professionals
Servant Leadership – Leading by Service
LinkedIn Learning
Lean Six Sigma Foundations
LinkedIn Learning
Leading Effectively
LinkedIn Learning
ITIL® Foundation Certificate In IT Service Management
EU General Data Protection Regulation (GDPR): Rights of Data Subjects
LinkedIn Learning
Scrum: The Basics
LinkedIn Learning
Statistics
Experience
Global Experience
Expertise
Qualifications
Profile
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