User Research Experts
in minutes from over 15,000 CVs with the power of AIHire experts who turn user interviews, usability tests, surveys, and journey insights into clear product decisions. They help teams validate ideas, uncover friction, and shape better experiences with fast, precise matching to vetted, available freelancers.
Meet FRATCH Experts who have recently used User Research
Dmitry Pankov
Last position:
Freelance Digital Marketing Analyst at Freelance
- Marketing Strategy: Lead the end-to-end analysis and evaluation of cross-channel marketing campaigns across the entire Customer Journey. My focus is identifying optimization potential and deriving clear, actionable recommendations that drive measurable business impact.
- Data Science & AI: Advanced predictive modeling (Churn, LTV), market basket analysis, clustering, and real-time AI-powered audience discovery utilizing RAG/LLMs.
- Marketing Analytics & Measurement: End-to-end attribution analysis, Marketing Mix Modeling (MMM), audience segmentation, conversion path analysis, and A/B testing across all major platforms.
- Data Engineering & Reporting: Designing and managing robust, multi-platform data pipelines (BigQuery, GCP) for data consolidation, automated dashboard generation, and critical API integrations.
Thorsten Huber
Last position:
Product Owner, AI Manager at crazyALEX.de GmbH
Digitizing real-world places with 3D/LiDAR scans to make spatial data usable for AI applications and to derive concrete use cases and prototypes from it.
- Digital capture of real-world places as a basis for faster planning and analysis
- Browser-based access to 3D data for easier use and coordination
- Turning spatial data into concrete use cases, prototypes, and AI training scenarios
- Planning basis for urban development and other digital future applications
Keywords: LiDAR, 3D scan, AI, use cases, AI training, prototyping, Python, web development, data models, architecture
Hubertus S.
Last position:
Senior Product Manager AI
Workflow-automation SaaS for operations teams (Berlin, 120 people); full-time freelance engagement reporting to the CEO: an initial 12-month interim mandate, extended twice through the AI build-out; owned product for one squad and coached the other product managers on process.
- Led generative AI (LLM) integration into the core product: from LLM-powered steps to natural-language workflow authoring and step-level automation suggestions, plus AI-managed dynamic workflows, shipped behind eval gates with human-in-the-loop fallbacks: AI-drafted workflows grew to 31% of all new workflows, and median time-to-first-workflow fell from 3 days to 4 hours.
- Packaged the AI capabilities as a usage-based add-on priced on executed automation steps, working with sales and marketing on positioning: ~€800K added ARR in the first year, and adopting accounts churned 1.8 pp less.
- Owned the roadmap end to end: replaced feature-request-driven quarterly planning with an outcome-based rolling roadmap built on quarterly bets and explicit kill criteria, presented monthly to the executive team and quarterly to the board.
- Rebuilt the product-management operating system: weekly customer-discovery cadence incl. workshop facilitation, RFC/decision-doc reviews and a single quarterly metrics narrative; coached four product managers, one promoted to senior during the engagement.
- Closed the engagement as scoped: hired and onboarded the permanent VP Product, handed over the process playbook and roadmap, and exited on schedule in June 2026.
Anastasia Stokes
Last position:
Marketing Project Management & Content (Freelance) at Vattenfall
Excerpt:
- Further development of the content marketing strategy, increasing SEO website traffic via the heat pump info hub (blog) by over 300%
- Project responsibility for the website/content area and management of external agencies and service providers
- Concept and implementation of a lead nurturing strategy with an email sequence incl. lead magnet
- Setting up data tracking and reporting for the SEO area
Anjana Rakesh
Last position:
Senior Product Designer at Casavi GmbH
I served as the Lead Designer for two cross-functional teams at Casavi, a software platform for property managers. Casavi is a central platform for all aspects of digital property management, which streamlines operations and business processes.
SmartTask: The team focuses on ticket management, workflow automation, AI integration, enhancing communication between property managers and their clients.
Customer app/portal: The team is dedicated to fostering community engagement among residents of managed properties. The customer portal in combination with the Casavi app solves the challenges for property and facility managers.
My role spans the full design lifecycle, covering UX/UI design, user research, usability testing, and strategic design planning, across Casavi's web platform, mobile app, and customer portals. Each team comprises around 10 members, including a project manager, designer, developers, and QA testers. I am also responsible for the accessibility assurance of the whole product.
Design unit role: In addition to my core responsibilities, I actively contribute to the development and maintenance of the company's design system and style guide ensuring consistency and scalability across all products. Mentor junior designers is my official and moral responsibility.
Anish Gupta
Last position:
GTM Intelligence Engine · Open Source
- PROBLEM: GTM effort is guesswork across fragmented identities and channels, with no closed feedback loop.
- BUILT: Cost-pyramid engine (L0–L3): identity resolution across ~25k entities, explainable intent scoring, and a closed decision loop (propose → execute → evaluate → learn) with calibration.
- IMPACT: Shipped v1.3.1 with a live demo; 99% of operations resolve at the free L0 tier (CI-enforced); $0 to run without any API key.
Myrto Papagiannakou
Last position:
UX Lead, Strategist for Property Management Systems at Destination Solutions
- Leading UX for a Property Management System, an all-in-one solution for vacation rental agencies and tourism regions, covering marketing and rental of holiday apartments and houses
- UX audits, conception, and implementation of UX strategy with a focus on regulatory, security, and user-centered requirements
- Advising C-level stakeholders on UX strategy and design best practices
- Planning and conducting research with agencies and property owners
- Design system strategy and definition of UX architecture
Martina Büttner-Leibovici
Last position:
UX Designer and Consultant at Self Employed
As UX Manager and UX Team Lead, my focus is on creating the conditions for excellent UX design – not only by improving results, but also by investing in people, culture, and systems. I am convinced that sustainable UX design comes from a combination of autonomous teams, clear rituals, and a shared vision of product and user value.
My job is to enable successful UX design within a company. This includes setting up and growing the UX team, establishing a design system, designing design processes, defining and developing UX maturity and UX culture within the company, and developing strategies that combine business requirements and user experience design.
Consulting and conceptual support in UX and product topics (project-based)
Deepening strategic topics: UX Strategy, Organizational Design, UX Maturity
Market and role orientation with a focus on Head of UX / UX Leadership positions
Oliver Kierepka
Last position:
Founder & Manager at ThinkForm Studio – AI Product Design & Innovation
Designing AI-native digital products by combining product strategy, UX research, interaction design, software engineering, and modern AI workflows. Leading projects from discovery to implementation while integrating AI throughout the entire product development lifecycle.
Key responsibilities
- → Product discovery, stakeholder workshops, Jobs-to-be-Done and user research
- → User journey mapping, information architecture and interaction design
- → Wireframes, high-fidelity UI, prototypes and scalable design systems in Figma and Penpot
- → AI-assisted interface generation and rapid concept exploration using Figma AI, Figma Make and generative design workflows
- → Design-to-code workflows with AI-supported frontend generation and engineering collaboration
- → Building accessible interfaces following WCAG 2.2 and enterprise design standards
- → Usability testing, iterative validation and KPI-driven product optimization
- → Development of AI knowledge systems, MCP-powered design workflows and human-in-the-loop review processes
- → Close collaboration with engineering teams to ensure production-ready implementation
Lukas Noska
Last position:
Senior Product Designer (Process & Workflows) at Streckenheld
- Designed role-based delivery assignment workflows, switchable between own fleet and partner carriers, with traceable status chains from „pending“ to „in delivery.“
- Designed AI-assisted route optimization, where dispatchers review drive-time-optimized route suggestions as drafts and apply them in one click.
- Designed a central planning interface for delivery and route management, bringing table view, map view, and route composition into a single workflow.
- Built interactive prototypes to align new product features early with stakeholders and engineering.
Key methods: AI-assisted Product Design, Workflow Design, Role-Based Workflows, Dashboard Design, Interaction Design, Prototyping, Logistics/Operations UX, Stakeholder Collaboration
Dave Mooney
Last position:
Founder & Lead Designer at Dave Mooney Software
- Leading end-to-end UX for two AI SaaS products in closed beta, including LLM-interaction design, prompt-UX, and human-in-the-loop patterns with commercial distribution signed for launch in Q3 2026
- Built a self-built LLM reframing and RAG-correction pipeline powering multi-profile CV and case-study generation in production use
- Shipping real code alongside research, including Three.js/GLSL portfolio work, Figma-API tooling, and a Chrome MV3 extension for session-sync automation
Rashi Jain
Last position:
Design Consultant at Valutics Inc.
- Designing UX for a B2B AI SaaS platform covering the full software development lifecycle, including an orchestration transparency panel showing users which AI model is active at each stage, reducing AI opacity and building user trust in multi-model workflows.
Michael Berninger
Last position:
Senior Product Designer at Awake Mobility GmbH
- Spearheaded efforts to enhance product consistency and achieve significantly better usability, ensuring a more intuitive experience
- Partnered with the founders to define a new go-to-market strategy through product discovery
- Directed the process of creating a new company website from concept and wireframes to design and final implementation in Webflow
- Responsive Webdesign
- WCAG
- Corporate Branding
- Product Discovery
- MVP
- Product Design
- User Experience
- Rapid Prototyping
Marc Hammerschmidt
Last position:
Own AI product project & AI training at Self-employed
- Built and validated SupportPiloten, an AI-powered content operations service; won first paying pilot customers
- Tested agentic workflows with Claude Code and Codex for analysis, research, documentation, and prototyping
- Further developed own AI product; training: AI governance, AI compliance, and the EU AI Act (ongoing)
Liisa Preugschat
Last position:
UX/UI Service Designer at Netze BW
- Analysis and structuring of complex service processes
- Development of customer journeys, user journeys, and service blueprints
- Moderation of workshops for requirements definition
- Derivation of an MVP with stakeholders
- Clear basis for decision-making
- Reduction of uncertainty in early project phases
Discover over 15,000 top freelancers
Statistics of experts using User Research
Aggregated from the professional profiles of matched freelancers.
Experience
15 years
Position duration
2.3 years
Positions per freelancer
8
Top business areas
Product Development, Information Technology, Marketing
Top industries
Information Technology, Professional Services, Retail
Certification focus areas
Product Development, Project Management, Information Technology
Bachelor's degree or higher
95%
Master's degree or higher
56%
Doctorate
6%
Certifications per freelancer
2
Most common languages
English, German, French
Speak two or more languages
98%
Based on our profile pool as of 6 Sep 2026.
Daily rate distribution
The chart shows how the daily rates of freelancers in this technology are distributed, based on recent contracts on our platform. Each bar covers a rate range — its height shows how many freelancers charge within that range.
Average rates of experts using User Research
Rates are based on recent contracts and do not include FRATCH margin.
The average daily rate is the mean of all daily rates from recent contracts of comparable freelancers on our platform.
The median daily rate is the middle value of all daily rates — half of comparable freelancers charge less, half charge more. Unlike the average, it is barely affected by outliers.
Calculated based on our freelancers’ daily rates as of 6 Sep 2026. Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.
About the technology
What user research covers
User research is the work of understanding how people use a product, where they struggle, and what they expect next. It includes planning studies, asking the right questions, observing real behavior, and turning findings into actions. Teams also call it UX research or user experience research.
Common methods
- Interviews to learn goals, habits, and decision drivers
- Usability testing to find friction in flows and screens
- Surveys to compare patterns across larger groups
- Diary studies to track behavior over time
- Journey mapping to connect touchpoints and pain points
Tools and practice
Strong specialists work with research repositories, note-taking tools, prototyping software, and analytics data. They know how to recruit the right participants, write neutral scripts, and keep sessions structured. They also understand when qualitative insight is enough and when a wider study is needed.
When companies bring in freelancers
Teams usually need outside help when a product team is moving fast, a redesign is risky, or research capacity is thin. Freelancers are also useful before a launch, after a drop in conversion, or when a new market needs validation. In distributed teams, remote research support often fits well because sessions, synthesis, and reporting can be done asynchronously.
What strong specialists deliver
Good user research work ends in decisions, not just notes. Strong professionals synthesize themes, separate opinion from evidence, and explain what to change first. They write clear reports, share clips or quotes when useful, and connect findings to product, design, and content work.
Quality signals
- Clear research questions before any session starts
- A plan that fits the business goal and product stage
- Neutral moderation without leading questions
- Evidence-based findings with priorities, not vague summaries
- Practical recommendations that teams can actually use
Frequently asked questions
Questions about User Research? Start with the answers below.
A strong User Research specialist studies how people use a product and why they behave the way they do. The work often includes interviews, usability tests, surveys, synthesis, and presenting findings in a form teams can act on. The goal is to reduce guesswork before product decisions are made.
In practice, UX research and user research are usually used to mean the same thing. Some teams prefer one term over the other, but the work is largely about understanding users, testing assumptions, and improving product experiences. When comparing candidates, focus more on methods and outcomes than the label.
A strong user research freelancer should be comfortable with interviews, usability testing, survey design, and synthesis. Many also handle diary studies, concept testing, and journey mapping when the project needs broader insight. The best fit depends on whether you need deep qualitative insight, broader pattern finding, or both.
Simple validation work can often be handled by a specialist who is confident with one or two core methods. Larger discovery efforts, cross-team studies, or sensitive audiences usually need someone who can plan the work, moderate sessions well, and turn findings into a clear narrative. The key is fit with the study, not a generic title.
Look for clear research questions, a sensible method choice, and neutral session design. Good user research output explains what was learned, how confident the team should be, and what should happen next. Weak work often stops at observations and does not turn insight into decisions.
A strong UX research professional often brings facilitation, stakeholder management, product thinking, and good writing. Familiarity with design tools, analytics, and research repositories also helps because findings need to travel through the team. For some projects, accessibility awareness and content judgment are valuable too.
Both can work well for user research. Remote sessions are often easier for recruiting, scheduling, and recording, while on-site work can help when physical context or shared observation matters. Many teams use a mixed setup depending on the audience, the product, and the level of interaction needed.
Bring a clear product question, the audience you want to reach, and any existing data or past findings. A good user experience research specialist can help shape the plan, but the brief should still be tied to a decision the team needs to make. That makes the work faster, sharper, and easier to use.
The average hourly rate of freelancers who have used User Research in their recent projects is 93 €, which corresponds to a daily rate of about 746 € based on an 8-hour working day.
Of the freelancers who have used User Research in their recent projects, 95% hold at least a Bachelor's degree, 56% hold at least a Master's degree, and 6% hold a doctorate.
On average, freelancers who have used User Research in their recent projects have 15 years of professional experience, with a single engagement typically lasting around 2.3 years.
The most common languages among freelancers who have used User Research in their recent projects are English (99%), German (95%), and French (17%).
The most common industries among freelancers who have used User Research in their recent projects are Information Technology (89%), Professional Services (52%), and Retail (45%).
The most common business areas among freelancers who have used User Research in their recent projects are Product Development (99%), Information Technology (79%), and Marketing (69%).
Main locations of FRATCH Experts, who have recently used User Research
Our freelancers and interim experts are at home across the DACH region — available on-site in the major business hubs or fully remote. Choose a location to discover matched specialists, local market insights and up-to-date availability.
Berlin 
Munich 
Frankfurt Request a free demo
Get in touch with the FRATCH team and we will get back to you within 4 hours.
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Philipp Thomaschewski
FRATCH CEO
