User Research Experts in Frankfurt
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Meet FRATCH Experts in Frankfurt, who have recently used User Research
Max B.
Last position:
Customer Portal (Telecommunications) at Freelance Senior UX Architect
- Drove key experience streams in the redesign of a large-scale telecommunications e-commerce platform focusing on mobile plan selection, product configuration, and digital contract completion.
- Delivered scalable Figma-based white-label solutions within a multinational Scrum setup to enable efficient multi-brand rollout.
Rosana P.
Last position:
Senior Product Designer and UX Expert at Several clients
Helping startups understand their users, turning ideas into products that reach PMF and are worth scaling. Partnering with agencies who need product expertise for specific projects.
- Established usability best practices that minimized design debt in early-stage product development.
- Supporting agencies as a senior product design partner for client projects.
Jochen D.
Last position:
Research Associate at Steinbeis Innovationszentrum Innovation Engineering
Part-time position in a federally funded research project
Björn K.
Last position:
UXUI Design at Valantic GmbH, Porsche AG
Created compelling visual design system for My Porsche Charging App, translating premium automotive brand DNA into digital interfaces serving 150,000+ luxury vehicle owners.
Florentin S.
Last position:
Freelance UI/UX Designer at fintus GmbH
- Concept and UI design for cloud-based banking platforms and SaaS loan process automation, including AI-supported document validation.
- UX optimization of the loan application flow, expansion of the design system, and building a scalable white-label solution.
Samet P.
Last position:
Technical Product Owner & Rollout Manager at EY
- Provided leadership as Product Owner for the DMS module in an agile multi-team setup
- Coordinated the nationwide rollout including requirements management and roadmap development
- Built and maintained the product backlog focusing on scalability, usability and data protection
- Conducted sprint reviews, refinements and stakeholder demos with over 15 involved teams
- Developed a rollout and training concept for successful launch at over 200 government agencies
- Introduced a reporting and monitoring dashboard to measure usage success
- Worked closely with architects, QA and operations to ensure integration into the existing system landscape
Kamran V.
Last position:
Agile Delivery Manager at Sparecodes Incorporation
- Highly successful role as lead data analytics expert at a US consulting startup.
- Managed stakeholder expectations by ensuring team delivery velocity using Agile and Lean practices.
- Trained and assembled international offshore data science teams of DevOps engineers, BI developers, and technical support specialists.
- As Sparecodes' data analytics experts, we improved our clients’ business outcomes through requirements management, dashboard and report development, migration, automation, and production support using IBM Cognos, AWS, SAP, Oracle, Teradata, CRM, ERP, Confluence, and Microsoft.
- Provided effective coaching and mentoring for international, multicultural teams in a remote environment, covering new tools and techniques, Agile best practices, internal and external communication, and presentation skills.
- Coordinated technical processes efficiently, including managing and implementing project changes and control processes.
- Promoted strong team engagement and supported employees’ career development, including business change management through coaching.
- Enhanced project status reports by providing insights into team productivity, predictability, and backlog burn-down, leading to improved project outcomes.
- Successfully led the coordination and implementation of software solutions for clients in mechanical engineering, including automation system integration and customization to meet client needs.
Mathew D.
Last position:
Data Science Expert and AI Strategist at Freelancer
- Built an API to ingest, clean, translate, and index EU tenders documents in Neo4j, enabling hybrid search with RAG and Cypher queries via a Streamlit dashboard
- Deployed the API on AWS Lightsail container services with CI/CD automation via GitHub Actions, ensuring stability through pytest unit and integration tests
- Designed and developed a comprehensive online course on data analysis using ChatGPT for professionals and learners, creating instructional videos and interactive Jupyter notebooks
- Utilized OBS and professional audio equipment to ensure high-quality video and audio content
- Led a CRM data normalization and cleaning project visualized via a Sankey diagram to aid customer understanding and pipeline development
- Implemented and validated a genAI-driven web crawling strategy on AWS, ensuring data quality, scalability, and CRM data augmentation
Moritz P.
Last position:
Sr. UX Designer at Razorfish
- Development of microsites and digital campaigns
- Clients: Nissan, Audi, Ikea
Alessandro D.
Last position:
Product Owner, Scrum Master & UX Design at YouniQode GmbH
- Responsible for the strategic and operational management of digital agency projects with a focus on user-centered product development, agile team leadership, and continuous value delivery
- Introduced and scaled agile processes (Scrum & Kanban) across multiple client projects
- Developed user-centered B2B and B2C applications in close collaboration with stakeholders
- Successfully delivered MVPs with iterative enhancements based on validated user insights
- Technologies and methods: Scrum, Kanban, Jira, Confluence, Figma, UX Research, User Testing, Design Thinking, Agile Coaching, Backlog Management, Epic Breakdown, User Story Mapping, Prototyping, Roadmap Planning, Stakeholder Workshops, HTML/CSS, WordPress, Accessibility (WCAG), GDPR, OKRs, Product Discovery, Sprint Planning, Retrospectives, UX KPIs
Discover over 15,000 top freelancers
Statistics of experts using User Research
Aggregated from the professional profiles of matched freelancers.
Experience
17 years (Germany: 15 years)
Position duration
3 years (Germany: 2.3 years)
Positions per freelancer
10 (Germany: 8)
Top business areas
Information Technology, Product Development, Marketing
Top industries
Information Technology, Professional Services, Automotive
Certification focus areas
Product Development, Project Management, Information Technology
Bachelor's degree or higher
90% (Germany: 95%)
Master's degree or higher
30% (Germany: 55%)
Doctorate
10% (Germany: 6%)
Certifications per freelancer
2
Most common languages
German, English, French
Speak two or more languages
100% (Germany: 98%)
Based on our profile pool as of 19 Sep 2026.
Daily rate distribution
The chart shows how the daily rates of freelancers in this technology in Frankfurt are distributed, based on recent contracts on our platform. Each bar covers a rate range — its height shows how many freelancers charge within that range.
Average rates of experts in Frankfurt using User Research
Rates are based on recent contracts and do not include FRATCH margin.
The average daily rate is the mean of all daily rates from recent contracts of comparable freelancers on our platform.
The median daily rate is the middle value of all daily rates — half of comparable freelancers charge less, half charge more. Unlike the average, it is barely affected by outliers.
Calculated based on our freelancers’ daily rates as of 19 Sep 2026. Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.
User Research experts industry focus
See which industries our matched freelancers work in most often — every figure is calculated live from the freelancers on FRATCH.
- Information Technology (80%)
- Professional Services (70%)
- Automotive (60%)
- Healthcare (60%)
- Retail (60%)
- Banking and Finance (50%)
- Telecommunication (50%)
- Manufacturing (40%)
Please note that freelancers can work across multiple industries, so percentages overlap.
About the technology
What User Research covers
User Research is the structured study of people, their goals, behaviors and barriers when they use a product or service. It combines qualitative methods such as interviews and observation with quantitative research such as surveys, analytics and product data. The findings help teams make decisions based on evidence rather than assumptions.
Where it creates value
User Research supports digital products, websites, mobile applications, enterprise tools, services and physical experiences. Specialists help teams understand a market, validate a concept, improve an existing journey or investigate why users stop progressing. Their work can shape product strategy, information architecture, content and interaction design.
- Explore user needs and unmet problems
- Test prototypes, features and workflows
- Identify friction in customer journeys
- Translate findings into product priorities
Methods and tooling
A strong research practice may include moderated interviews, diary studies, contextual inquiry, usability testing, card sorting and survey design. Experts often work with tools for remote sessions, prototypes, recruiting, transcription, tagging and repositories. They also connect research findings with analytics, customer support data and UX design workflows.
When companies hire specialists
Freelance expertise is useful when an internal team needs an independent view, a research function is being established or a release decision depends on reliable user evidence. Companies also bring in specialists before entering a new market, after a major redesign or when stakeholders disagree about the real problem.
- Define research questions and participant criteria
- Plan and conduct interviews or usability studies
- Analyze themes, behaviors and competing needs
- Present practical recommendations to stakeholders
What strong professionals deliver
Effective User Research professionals define a focused scope and choose methods that fit the decision at hand. They avoid leading questions, recruit relevant participants and distinguish observation from interpretation. Their reports make evidence traceable, communicate uncertainty clearly and connect insights to concrete product actions.
Collaboration in Frankfurt
Projects in Frankfurt may involve financial services, mobility, healthcare, commerce, software or public services, each with different users and operating contexts. Local specialists can support workshops and field visits on site, while remote research works well with distributed teams and participants in other markets. German and English communication may both matter when research spans local and international audiences.
Frequently asked questions
Key details about User Research, drawn from the questions we get asked most.
User Research helps companies understand what people need, how they behave and where a product or service creates difficulty. It supports discovery, concept validation, usability improvement, customer journey work and evidence-based product decisions.
User Research focuses on users’ goals, behaviors and experiences with a product or service. Market research usually examines audiences, demand and competitors at a broader level, while UX design turns relevant findings into structures, flows and interfaces.
A strong User Research specialist may also bring usability testing, interview moderation, survey design, analytics interpretation and journey mapping. Experience with UX design, product strategy, accessibility or service design can make the findings easier to apply.
The right level depends on the decision, audience and research method, not on a fixed title or tenure. A focused usability study may need a different profile from a complex discovery programme involving several user groups, markets or internal stakeholders.
Yes. User Research can use remote interviews, screen sharing, unmoderated tests, online surveys and digital diary studies. On-site work is still valuable when context, physical environments or operational behavior are central to the question.
For teams in Frankfurt, User Research may benefit from local workshops, field visits and sessions with participants in their working environment. Agree early on whether the project needs German, English or both, especially when users and stakeholders are spread across markets.
Good User Research starts with a clear decision and explains why each method and participant group is relevant. Check whether the professional separates evidence from opinion, documents limitations and delivers recommendations that teams can act on.
A useful User Research brief describes the product context, business decision, known assumptions, target users, access constraints and expected deliverables. It should also clarify whether the goal is exploration, validation, usability improvement or measurement.
The average hourly rate of freelancers in Frankfurt, Germany who have used User Research in their recent projects is 91 €, which corresponds to a daily rate of about 732 € based on an 8-hour working day.
Of the freelancers in Frankfurt, Germany who have used User Research in their recent projects, 90% hold at least a Bachelor's degree, 30% hold at least a Master's degree, and 10% hold a doctorate.
On average, freelancers in Frankfurt, Germany who have used User Research in their recent projects have 17 years of professional experience, with a single engagement typically lasting around 3 years.
The most common languages among freelancers in Frankfurt, Germany who have used User Research in their recent projects are German (100%), English (100%), and French (30%).
The most common industries among freelancers in Frankfurt, Germany who have used User Research in their recent projects are Information Technology (80%), Professional Services (70%), and Automotive (60%).
The most common business areas among freelancers in Frankfurt, Germany who have used User Research in their recent projects are Information Technology (100%), Product Development (100%), and Marketing (70%).
Main locations of FRATCH Experts, who have recently used User Research
Our freelancers and interim experts are at home across the DACH region — available on-site in the major business hubs or fully remote. Choose a location to discover matched specialists, local market insights and up-to-date availability.
Berlin 
Munich Request a free demo
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Philipp Thomaschewski
FRATCH CEO
