User Research Experts in Frankfurt
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Meet FRATCH Experts in Frankfurt, who have recently used User Research
Max Bucher
Last position:
Customer Portal (Telecommunications) at Freelance Senior UX Architect
- Drove key experience streams in the redesign of a large-scale telecommunications e-commerce platform focusing on mobile plan selection, product configuration, and digital contract completion.
- Delivered scalable Figma-based white-label solutions within a multinational Scrum setup to enable efficient multi-brand rollout.
Rosana Pombo
Last position:
Senior Product Designer and UX Expert at Several clients
Helping startups understand their users, turning ideas into products that reach PMF and are worth scaling. Partnering with agencies who need product expertise for specific projects.
- Established usability best practices that minimized design debt in early-stage product development.
- Supporting agencies as a senior product design partner for client projects.
Björn Knauf
Last position:
UXUI Design at Valantic GmbH, Porsche AG
Created compelling visual design system for My Porsche Charging App, translating premium automotive brand DNA into digital interfaces serving 150,000+ luxury vehicle owners.
Samet Polat
Last position:
Technical Product Owner & Rollout Manager at EY
- Provided leadership as Product Owner for the DMS module in an agile multi-team setup
- Coordinated the nationwide rollout including requirements management and roadmap development
- Built and maintained the product backlog focusing on scalability, usability and data protection
- Conducted sprint reviews, refinements and stakeholder demos with over 15 involved teams
- Developed a rollout and training concept for successful launch at over 200 government agencies
- Introduced a reporting and monitoring dashboard to measure usage success
- Worked closely with architects, QA and operations to ensure integration into the existing system landscape
Kamran Virk
Last position:
Agile Delivery Manager at Sparecodes Incorporation
- Highly successful role as lead data analytics expert at a US consulting startup.
- Managed stakeholder expectations by ensuring team delivery velocity using Agile and Lean practices.
- Trained and assembled international offshore data science teams of DevOps engineers, BI developers, and technical support specialists.
- As Sparecodes' data analytics experts, we improved our clients’ business outcomes through requirements management, dashboard and report development, migration, automation, and production support using IBM Cognos, AWS, SAP, Oracle, Teradata, CRM, ERP, Confluence, and Microsoft.
- Provided effective coaching and mentoring for international, multicultural teams in a remote environment, covering new tools and techniques, Agile best practices, internal and external communication, and presentation skills.
- Coordinated technical processes efficiently, including managing and implementing project changes and control processes.
- Promoted strong team engagement and supported employees’ career development, including business change management through coaching.
- Enhanced project status reports by providing insights into team productivity, predictability, and backlog burn-down, leading to improved project outcomes.
- Successfully led the coordination and implementation of software solutions for clients in mechanical engineering, including automation system integration and customization to meet client needs.
Mathew Divine
Last position:
Data Science Expert and AI Strategist at Freelancer
- Built an API to ingest, clean, translate, and index EU tenders documents in Neo4j, enabling hybrid search with RAG and Cypher queries via a Streamlit dashboard
- Deployed the API on AWS Lightsail container services with CI/CD automation via GitHub Actions, ensuring stability through pytest unit and integration tests
- Designed and developed a comprehensive online course on data analysis using ChatGPT for professionals and learners, creating instructional videos and interactive Jupyter notebooks
- Utilized OBS and professional audio equipment to ensure high-quality video and audio content
- Led a CRM data normalization and cleaning project visualized via a Sankey diagram to aid customer understanding and pipeline development
- Implemented and validated a genAI-driven web crawling strategy on AWS, ensuring data quality, scalability, and CRM data augmentation
Alessandro Dönicke
Last position:
Product Owner, Scrum Master & UX Design at YouniQode GmbH
- Responsible for the strategic and operational management of digital agency projects with a focus on user-centered product development, agile team leadership, and continuous value delivery
- Introduced and scaled agile processes (Scrum & Kanban) across multiple client projects
- Developed user-centered B2B and B2C applications in close collaboration with stakeholders
- Successfully delivered MVPs with iterative enhancements based on validated user insights
- Technologies and methods: Scrum, Kanban, Jira, Confluence, Figma, UX Research, User Testing, Design Thinking, Agile Coaching, Backlog Management, Epic Breakdown, User Story Mapping, Prototyping, Roadmap Planning, Stakeholder Workshops, HTML/CSS, WordPress, Accessibility (WCAG), GDPR, OKRs, Product Discovery, Sprint Planning, Retrospectives, UX KPIs
Discover over 15,000 top freelancers
Statistics of experts using User Research
Aggregated from the professional profiles of matched freelancers.
Experience
15 years
Position duration
2.7 years (Germany: 2.2 years)
Positions per freelancer
8
Top business areas
Information Technology, Product Development, Marketing
Top industries
Information Technology, Professional Services, Automotive
Certification focus areas
Product Development, Project Management, Information Technology
Bachelor's degree or higher
86% (Germany: 97%)
Master's degree or higher
29% (Germany: 57%)
Doctorate
14% (Germany: 7%)
Certifications per freelancer
2
Most common languages
German, English, Arabic
Speak two or more languages
100% (Germany: 98%)
Based on our profile pool as of 30 Aug 2026.
Daily rate distribution
The chart shows how the daily rates of freelancers in this technology in Frankfurt are distributed, based on recent contracts on our platform. Each bar covers a rate range — its height shows how many freelancers charge within that range.
Average rates of experts in Frankfurt using User Research
Rates are based on recent contracts and do not include FRATCH margin.
The average daily rate is the mean of all daily rates from recent contracts of comparable freelancers on our platform.
The median daily rate is the middle value of all daily rates — half of comparable freelancers charge less, half charge more. Unlike the average, it is barely affected by outliers.
Calculated based on our freelancers’ daily rates as of 30 Aug 2026. Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.
About the technology
What it covers
User Research helps teams learn how people find, use, and judge a product. It supports discovery, concept tests, usability checks, diary studies, and interview-led research for web apps, SaaS tools, and service journeys. Strong work turns opinions into evidence.
Common methods
- User interviews and stakeholder-aligned research plans
- Usability testing for flows, screens, and prototypes
- Survey design and analysis for broader feedback
- Journey mapping and insight synthesis
- Research readouts that guide product decisions
Tools and practice
Experts often work with Figma, Maze, Lookback, Optimal Workshop, Dovetail, and survey tools such as Typeform or Qualtrics. The real skill is not the tool itself, but choosing the right method, asking clean questions, and separating signal from noise.
When to bring help
Companies usually bring in freelance specialists when a product team needs faster learning, a new market is being explored, or a release needs validation before launch. In Frankfurt, this often fits teams that work with finance, logistics, B2B software, and multilingual user groups.
What strong specialists do
Good professionals connect research to product choices. They define the question, recruit the right participants, run sessions without leading people, and summarize findings in a way designers, product owners, and leadership can use. They also know when UX research needs to be paired with analytics or service design.
Working style
Many projects run well remotely through recorded sessions, shared prototypes, and live readouts. On-site work can help when context matters or when teams need workshops in Frankfurt. Clear scope, access to the product, and quick feedback cycles make the collaboration work better.
Frequently asked questions
Key details about User Research, drawn from the questions we get asked most.
User Research is used to understand what people need, where they struggle, and why they choose one path over another. It helps teams improve product flow, test concepts before build work starts, and make decisions based on real behavior rather than assumptions.
User Research and UX Research are often used to mean the same thing in practice. Some teams prefer UX Research when they focus on interface and interaction design, while others use User Research for a broader view that includes needs, behavior, and service journeys.
A strong User Research specialist can design a study around a clear business question and keep the method simple. Look for clean interview technique, solid synthesis, and reports that lead to product decisions instead of vague summaries.
User Research works best with product strategy, UX design, analytics, and service design. Skills in facilitation, workshop planning, and stakeholder communication are also valuable because the work only matters when the findings are adopted.
A User Research freelancer needs enough context to understand the product, the users, and the decision that the research should support. They do not need a perfect brief, but they do need access to the team, the current assumptions, and the product or prototype under review.
User Research can be done very well remotely for interviews, usability tests, and prototype reviews. On-site sessions are useful when the product is tied to a physical setting, when local language nuance matters, or when a Frankfurt team wants a workshop with close collaboration.
User Research explains the reasons behind behavior, while surveys and analytics show patterns at scale. The strongest teams combine all three: analytics to spot issues, surveys to broaden input, and research interviews or tests to understand the cause.
A User Research project usually ends with a research plan, session notes or recordings, synthesis, and a clear readout of findings and recommendations. Depending on scope, you may also get participant profiles, opportunity areas, or workshop material for the product team.
The average hourly rate of freelancers in Frankfurt, Germany who have used User Research in their recent projects is 91 €, which corresponds to a daily rate of about 731 € based on an 8-hour working day.
Of the freelancers in Frankfurt, Germany who have used User Research in their recent projects, 86% hold at least a Bachelor's degree, 29% hold at least a Master's degree, and 14% hold a doctorate.
On average, freelancers in Frankfurt, Germany who have used User Research in their recent projects have 15 years of professional experience, with a single engagement typically lasting around 2.7 years.
The most common languages among freelancers in Frankfurt, Germany who have used User Research in their recent projects are German (100%), English (100%), and Arabic (14%).
The most common industries among freelancers in Frankfurt, Germany who have used User Research in their recent projects are Information Technology (86%), Professional Services (86%), and Automotive (57%).
The most common business areas among freelancers in Frankfurt, Germany who have used User Research in their recent projects are Information Technology (100%), Product Development (100%), and Marketing (71%).
Main locations of FRATCH Experts, who have recently used User Research
Our freelancers and interim experts are at home across the DACH region — available on-site in the major business hubs or fully remote. Choose a location to discover matched specialists, local market insights and up-to-date availability.
Berlin 
Munich Request a free demo
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Philipp Thomaschewski
FRATCH CEO
