
User Research Experts in Munich
with precise AI matching from over 15,000 CVsHire experts who uncover user needs, validate product concepts and turn interviews, usability tests and behavioral data into clear product decisions. FRATCH matches you quickly with vetted, available freelancers who fit your project and working style.
Meet FRATCH Experts in Munich, who have recently used User Research
Lukas N.
Last position:
Senior Product Designer (Process & Workflows) at Streckenheld
- Designed role-based delivery assignment workflows, switchable between own fleet and partner carriers, with traceable status chains from „pending“ to „in delivery.“
- Designed AI-assisted route optimization, where dispatchers review drive-time-optimized route suggestions as drafts and apply them in one click.
- Designed a central planning interface for delivery and route management, bringing table view, map view, and route composition into a single workflow.
- Built interactive prototypes to align new product features early with stakeholders and engineering.
Key methods: AI-assisted Product Design, Workflow Design, Role-Based Workflows, Dashboard Design, Interaction Design, Prototyping, Logistics/Operations UX, Stakeholder Collaboration
Michael B.
Last position:
Senior Product Designer at Awake Mobility GmbH
- Spearheaded efforts to enhance product consistency and achieve significantly better usability, ensuring a more intuitive experience
- Partnered with the founders to define a new go-to-market strategy through product discovery
- Directed the process of creating a new company website from concept and wireframes to design and final implementation in Webflow
- Responsive Webdesign
- WCAG
- Corporate Branding
- Product Discovery
- MVP
- Product Design
- User Experience
- Rapid Prototyping
Ines L.
Last position:
UX designer for AI products at freelance
- Designing AI-first workflows that integrate AI into existing product experiences
- Developing UX concepts for prompt management, reusable and combined prompt workflows, tagging, search and information organisation
- Creating user flows, wireframes, prototypes and high-fidelity interfaces in Figma
- Defining reusable UI patterns, components and interaction logic for scalable products
- Exploring human-AI interaction patterns with emphasis on user control, transparency and manageable cognitive load
- Translating product requirements and technical constraints into developer-ready UX/UI specifications
Tommy H.
Last position:
Founder & UX Design Lead / Senior Product Designer at userdoo
Founded and have led userdoo since 2023. UX strategy, hands-on product design and professional guidance for small design teams. Collaboration with Product Owners and development teams; design systems, prototyping, user testing and AI-supported design-to-code workflows.
Among other projects:
ZEISS Vision Care – UX Strategy, Conceptualization and Design
Myopia Management
Conceptualization and design of a tool for myopia management. Different specialist concepts and device-dependent processes were brought together into a consistent overall workflow. The focus was on making the tool easy to use across different device types and throughout their use in the process.
Digital Optician Workflow
Professional UX leadership in redesigning digital processes for the entire optician visit. Structuring the user experience around patients, visits, examinations and consultations. Responsibility for the conceptual direction and hands-on design of key workflows.
Mentoring junior designers and supporting designers moving into new lead roles. Individual sessions on DesignOps, strategic questions and professional leadership.
B2C Eyewear Shop for India
Conceptualization and UX/UI design of a complete e-commerce shop for eyewear. Designing the B2C buying experience while considering the requirements of the Indian market. Close collaboration with the project team and local market; reviewing and evolving concepts based on market feedback and feedback from tests conducted locally.
poolinq – UX for New Inventory Management Software
Building the UX from the ground up: structuring product requirements, developing key user flows and translating them into a coherent user experience. The focus is on inventory management, document processing and recording incoming and outgoing goods. Designing AI-supported document recognition and assignment so users can understand and review the results. Close collaboration with the product and development teams.
FerniLoy – Digital Companion for the Furniture Trade
UX conceptualization and prototyping for a digital sales and product companion. Building a multibrand design system that represents different brands on a shared foundation. Connecting design tokens, components and variants in Figma with Flutter and Widgetbook. Aligning user flows, the design system and implementation with the product and development teams.
TYCT – UX and Design System for a B2B Portal
Information architecture and interaction concepts for data-rich workspaces with complex status workflows. Clearly structuring information, responsibilities and next steps on list, detail and editing pages. Building a design system with reusable components, states and page types. Professional leadership of the design team and close coordination with the Lead Developer.
Maciej K.
Last position:
Founder & Senior Product Designer at MACIEJ DESIGN
Independent product design practice supporting startups and growing companies with enterprise SaaS, workflow architecture, product strategy, and AI-enabled product development.
- Deliver end-to-end product design for digital products, websites, and SaaS platforms, combining product thinking, UX, visual design, and implementation.
- Apply AI throughout the product lifecycle—from research, synthesis, information architecture, and prototyping to development, SEO, and content strategy.
- Design and build production-ready digital products using AI-assisted workflows, enabling significantly faster iteration and delivery.
- Advise founders and businesses on product positioning, UX strategy, and digital transformation.
Christian M.
Last position:
Senior/Lead Product & Service Designer at Freelance
- Delivered end-to-end product & service design (discovery to delivery) — combining Product discovery, UX/UI Design and Prototyping within an agile delivery framework.
- Applied AI-assisted workflows across research and prototyping to accelerate discovery and validation cycles.
Ananthraj N.
Last position:
Founder at sprhava
Leading the end-to-end development of Edge AI-powered smart glasses for visually impaired individuals, aligning product vision with user needs and managing a cross-functional team of data scientists, Android developers, AWS engineers, and hardware specialists.
- Defined product roadmap for Edge AI smart glasses and MVP features through user research, stakeholder interviews, and competitive analysis, ensuring accessibility and real-world usability.
- Developed and validated a PoC for AI-driven cancer cell identification in PET/CT scans, collaborating with medical experts to optimize diagnostic accuracy and clinical relevance.
- Built and scaled a multidisciplinary team of 75+ engineers, interns, and designers across Germany and India, driving cross-border collaboration and iterative prototyping.
- Established strategic partnerships with NGOs, healthcare providers, and advocacy groups to embed inclusivity and patient feedback into product design.
- Drove hands-on hardware-software integration using Raspberry Pi and Jetson Nano of AI models. Initiated and nurtured relationships with suppliers, manufacturers, and ecosystem players to build scalable go-to-market plans.
- Owned critical product decisions, from prototype development to funding strategy, applying a data-informed and impact-driven mindset.
- Fostered a learning-focused culture by facilitating brainstorming sessions and continuous feedback loops between engineering and product.
Achievements:
- Public speaker: Auto.Ai 2025 (Berlin), Wearable technologies 2025 (Munich and Bangalore), MEDICA 2024 (Dusseldorf)
- WMF, Bologna, Italy (June 2024): Only AI startup to be selected from Germany as EBV hero to represent sprhava on global platform
- Medica, Germany (2024): Delivered a speech on AI smart glasses in world's largest Healthcare event.
- Wearable Technologies, Bengaluru, India (Dec 2024): I was a speaker presenting sprhava and its product.
- Venturise Global Challenge (GIM 2025, Bengaluru Palace, Karnataka): sprhava was selected as one of the 16 top startups (ESDM) to present on this global platform
- Wearable Technologies Conference 2025 EUROPE, Munich, Germany (May 2025): Delivered a talk on Edge AI at the Europe's biggest wearable tech event.
- InsurNext Köln, Germany (2025): sprhava was honoured with a booth from Cologne administration.
Jens R.
Last position:
Founder & Product Lead at Kick & Boost
Established a new venture focusing on AI-powered UX and rapid prototyping
Leading the development of an AI-based prototyping framework and prompt optimization for product design
Managing stakeholder relationships and strategizing go-to-market approaches
Planning and creating coaching programs (to be launched in 2025) on AI-driven product discovery
Developed internal processes enabling prototype creation in minutes
Published best practices and insights on LinkedIn, driving industry interest and awareness
Omar A.
Last position:
Senior Fullstack AI Engineer (Team Lead – B2C Platform) at mama health
- Partner directly with C-level leadership (CEO, CAIO, CTO) on architecture, OKR strategy, and cross-team roadmap prioritization, translating strategic goals into structured engineering requirements.
- Surfaced and mapped technical debt across the entire organization with C-level leadership and co-defined a prioritized remediation strategy, balancing debt paydown against feature delivery.
- Led code reviews and technical standards across the team, fostering a mentor-first environment with two-way feedback dialogue — pairing on complex pipeline work and unblocking junior engineers on async architecture patterns.
- Re-architected the AI companion's core processing pipeline from synchronous to asynchronous with a queue-based worker architecture, enabling horizontal scalability and cutting upload processing time ~4x (from ~22s to 5–10s) while improving response accuracy.
- Designed an AI-driven document intelligence workflow with automatic multi-document classification, per-document summarization, and relevance guardrails for the patient care journey.
- Built a unified patient memory system (short- and long-term context) bridging the document vault and chatbot into a single bidirectional, context-aware platform.
Boryana C.
Last position:
Founder & UX Strategist at CasaCaprichos.com
- Designed and launched a curated e-commerce platform promoting sustainable Spanish craftsmanship
- Conducted in-depth user research and usability testing, improving engagement metrics and retention rates
- Implemented CRO strategies that increased conversion rates and reduced cart abandonment
- Led brand strategy and positioning, creating a compelling visual identity and user journey aligned with eco-conscious values
- Drove organic traffic growth by 25% through a mix of SEO content, UX enhancements, and social media integration.
Huda I.
Last position:
Senior UX/UI Designer & AI Experience Lead at NTT Data DACH
BMW AG · Mercedes-Benz AG · Munich Re · CARIAD / VW Group
- Leading UX and product direction of PromptM, an enterprise AI prompt management platform at BMW, designing human-agent interaction models, role-based governance flows, and a Playground testing environment for prompt validation and iteration
- Redesigned insurance policy workflows at Munich Re, restructuring form layouts, improving field prioritisation based on user needs, and introducing new design components into the existing product system
- Led end-to-end UX at BMW shopfloor: user flows, wireframes, usability testing, and Figma design system adopted across 5+ agile squads, reducing order processing time by 35%
- UX Coach at Mercedes-Benz, upskilling 50+ team members in user research, usability testing, and agile UX methods; reduced design-to-dev handoff by 30%
- Facilitated 10+ design sprints and discovery workshops; enforced WCAG 2.1 AA accessibility across all deliverables
Christina E.
Last position:
Senior User Experience Designer at Siemens Healthineers
- Leading UX design for the neurology and emergency modules of syngovia, Siemens Healthineers' global imaging and diagnostic platform
- Exploring and implementing AI opportunities to make diagnostic workflows faster and more efficient
- Collaborating with clinical coaches, radiologists and cross-functional teams to translate complex medical workflows into clear, usable interfaces
Benisa B.
Last position:
Graphic & Web Designer at FRAEM GmbH
- Developing and maintaining websites using Framer and WordPress
- Implementing responsive designs, landing pages and ongoing CMS maintenance
- Optimizing performance, user experience and basic SEO
- Designing digital and print materials (social media, marketing, branding)
Jürgen R.
Last position:
Senior UX & Product Designer at Freelance
- I believe that technology should improve our lives, not complicate them.
- Specialized in developing user-friendly digital products for complex areas such as finance, medical technology, and robotics.
- Support projects from kickoff to launch and help companies to develop successful products.
Heidi A.
Last position:
Venture Developer in Product Design at TUM Venture Labs
- Taught German language and mathematics to children aged 4-16, providing homework assistance and tutoring
- Supported startups in UX, MVP development, and Lean Startup methodology
- Assisted with branding, communication, and design to strengthen market presence
- Maintained website and Venture Lab app; coordinated and ran events
- Developed presentations to support internal and external communications
Discover over 15,000 top freelancers
Statistics of experts using User Research
Aggregated from the professional profiles of matched freelancers.
Experience
14 years (Germany: 15 years)

Position duration
2.8 years (Germany: 2.3 years)

Positions per freelancer
7 (Germany: 8)

Top business areas
Product Development, Information Technology, Research and Development

Top industries
Information Technology, Automotive, Professional Services

Certification focus areas
Product Development, Project Management, Information Technology
Bachelor's degree or higher
97% (Germany: 95%)
Master's degree or higher
55%
Doctorate
6%

Certifications per freelancer
2

Most common languages
English, German, Spanish

Speak two or more languages
100% (Germany: 98%)
Based on our profile pool as of 19 Sep 2026.
Daily rate distribution
The chart shows how the daily rates of freelancers in this technology in Munich are distributed, based on recent contracts on our platform. Each bar covers a rate range — its height shows how many freelancers charge within that range.
Average rates of experts in Munich using User Research
Rates are based on recent contracts and do not include FRATCH margin.
The average daily rate is the mean of all daily rates from recent contracts of comparable freelancers on our platform.
The median daily rate is the middle value of all daily rates — half of comparable freelancers charge less, half charge more. Unlike the average, it is barely affected by outliers.
Calculated based on our freelancers’ daily rates as of 19 Sep 2026. Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.
User Research experts industry focus
See which industries our matched freelancers work in most often — every figure is calculated live from the freelancers on FRATCH.
- Information Technology (90%)
- Automotive (46%)
- Professional Services (41%)
- Education (33%)
- Healthcare (33%)
- Manufacturing (33%)
- Retail (31%)
- Advertising (23%)
Please note that freelancers can work across multiple industries, so percentages overlap.
About the technology
What User Research covers
User Research is the structured study of people’s goals, behaviors and difficulties when they use a product or service. It combines qualitative methods such as interviews and observation with quantitative methods such as surveys, analytics and usage tests. The result is evidence that helps teams make better product decisions.
Where it creates value
User Research supports digital products, services, internal tools and customer journeys from early discovery through ongoing improvement. Experts help teams replace assumptions with direct evidence from real or representative users.
- Explore unmet needs and user motivations
- Test concepts, prototypes and information architecture
- Identify friction in onboarding and key journeys
- Prioritize improvements with research evidence
Methods and deliverables
The right method depends on the question, the product stage and access to participants. Typical work includes research plans, interview guides, recruitment criteria, moderated or unmoderated usability studies, surveys, diary studies and analysis of behavioral data. Deliverables can include journey maps, personas, usability findings, recordings, evidence repositories and actionable recommendations.
Tools and adjacent skills
User Research experts often work across UX Research, user experience research and product discovery. Their toolkit may include Figma for prototype testing, UserTesting or Lookback for remote studies, Dovetail for analysis, survey tools, analytics systems and workshop software. Strong adjacent skills include service design, UX writing, product strategy, accessibility and data interpretation.
When companies bring in experts
Companies usually need freelance expertise when a product decision carries uncertainty, internal capacity is limited or an impartial view is valuable. In Munich, specialists may support software, mobility, manufacturing, healthcare and financial services teams, working on-site, remotely or in a blended setup.
- A new concept needs validation before investment
- Product teams see drop-offs but not the underlying cause
- Stakeholders disagree about user priorities
- A redesign needs evidence before release
What distinguishes strong professionals
Strong professionals connect research questions to business and user outcomes instead of collecting findings without direction. They recruit suitable participants, avoid leading questions, protect research quality and separate observed behavior from interpretation. They communicate clearly with product, design and engineering teams, explain the limits of the evidence and turn findings into decisions that teams can act on.
Frequently asked questions
Quick answers to the questions that come up most around User Research.
User Research helps companies understand what people need, where they struggle and why they behave in certain ways. Experts use these insights to shape product concepts, improve usability, validate decisions and reduce avoidable rework.
User Research focuses on how people experience and use a specific product, service or journey. Market research often examines audiences, categories and demand, while UX design turns evidence into interactions and interfaces; the disciplines work best together.
A strong User Research expert may also offer usability testing, service design, information architecture and workshop facilitation. Experience with product analytics, accessibility, survey design and prototyping can make the findings more useful to cross-functional teams.
User Research work does not require the same level of specialization for every project. A focused usability review may need a narrower skill set, while complex discovery across markets, sensitive topics or regulated products calls for an expert who can design the full study and manage its limitations.
User Research can be delivered remotely through video interviews, remote usability tests, surveys and digital collaboration tools. On-site work may add value for physical environments or contextual observation, while Munich-based projects may also require German-language sessions and local participant knowledge.
A credible User Research portfolio explains the original question, chosen method, participant context and decisions influenced by the work. Look for clear reasoning, direct evidence, well-structured findings and examples that show how the expert handled uncertainty rather than only polished deliverables.
User Research experts may use Figma for prototype studies, UserTesting or Lookback for remote sessions, Dovetail for analysis and survey or analytics tools for behavioral evidence. Tool choice should follow the research question, participant access and privacy requirements, not the other way around.
With User Research, the best results come from agreeing on the decision to be supported, access to users, stakeholder roles and how findings will be used. Remote collaboration works well when teams share context early, attend key sessions where appropriate and reserve time to discuss implications after the research.
The average hourly rate of freelancers in Munich, Germany who have used User Research in their recent projects is 91 €, which corresponds to a daily rate of about 731 € based on an 8-hour working day.
Of the freelancers in Munich, Germany who have used User Research in their recent projects, 97% hold at least a Bachelor's degree, 55% hold at least a Master's degree, and 6% hold a doctorate.
On average, freelancers in Munich, Germany who have used User Research in their recent projects have 14 years of professional experience, with a single engagement typically lasting around 2.8 years.
The most common languages among freelancers in Munich, Germany who have used User Research in their recent projects are English (100%), German (92%), and Spanish (15%).
The most common industries among freelancers in Munich, Germany who have used User Research in their recent projects are Information Technology (90%), Automotive (46%), and Professional Services (41%).
The most common business areas among freelancers in Munich, Germany who have used User Research in their recent projects are Product Development (100%), Information Technology (79%), and Research and Development (67%).
Main locations of FRATCH Experts, who have recently used User Research
Our freelancers and interim experts are at home across the DACH region — available on-site in the major business hubs or fully remote. Choose a location to discover matched specialists, local market insights and up-to-date availability.
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