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User Research Experts in Munich

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Hire experts who plan interviews, run usability tests, and turn findings into clear product decisions. They work across discovery, concept validation, and iterative testing, with fast, precise matching to vetted, available freelancers.

Meet FRATCH Experts in Munich, who have recently used User Research

Verified expert

Michael Berninger

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Product Design & Design Systems Expert | Helping Startups and Companies Transform Ideas into Scalable Products

München
Michael Berninger

Last position:

Senior Product Designer at Awake Mobility GmbH

  • Spearheaded efforts to enhance product consistency and achieve significantly better usability, ensuring a more intuitive experience
  • Partnered with the founders to define a new go-to-market strategy through product discovery
  • Directed the process of creating a new company website from concept and wireframes to design and final implementation in Webflow
  • Responsive Webdesign
  • WCAG
  • Corporate Branding
  • Product Discovery
  • MVP
  • Product Design
  • User Experience
  • Rapid Prototyping
Verified expert

Ines Lukin

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Sr UX/UI Designer (B2B, SaaS) Code-First Prototyping

Munich
Ines Lukin

Last position:

UX designer for AI products at freelance

  • Designing AI-first workflows that integrate AI into existing product experiences
  • Developing UX concepts for prompt management, reusable and combined prompt workflows, tagging, search and information organisation
  • Creating user flows, wireframes, prototypes and high-fidelity interfaces in Figma
  • Defining reusable UI patterns, components and interaction logic for scalable products
  • Exploring human-AI interaction patterns with emphasis on user control, transparency and manageable cognitive load
  • Translating product requirements and technical constraints into developer-ready UX/UI specifications
Verified expert

Maciej Kwiatkowski

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Senior Product Designer

Munich
Maciej Kwiatkowski

Last position:

Founder & Senior Product Designer at MACIEJ DESIGN

Independent product design practice supporting startups and growing companies with enterprise SaaS, workflow architecture, product strategy, and AI-enabled product development.

  • Deliver end-to-end product design for digital products, websites, and SaaS platforms, combining product thinking, UX, visual design, and implementation.
  • Apply AI throughout the product lifecycle—from research, synthesis, information architecture, and prototyping to development, SEO, and content strategy.
  • Design and build production-ready digital products using AI-assisted workflows, enabling significantly faster iteration and delivery.
  • Advise founders and businesses on product positioning, UX strategy, and digital transformation.
Verified expert

Christian Mühlbauer

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Senior/Lead Product & Service Designer

München
Christian Mühlbauer

Last position:

Senior/Lead Product & Service Designer at Freelance

  • Delivered end-to-end product & service design (discovery to delivery) — combining Product discovery, UX/UI Design and Prototyping within an agile delivery framework.
  • Applied AI-assisted workflows across research and prototyping to accelerate discovery and validation cycles.
Verified expert

Ananthraj Narasappa

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Founder

Munich
Ananthraj Narasappa

Last position:

Founder at sprhava

Leading the end-to-end development of Edge AI-powered smart glasses for visually impaired individuals, aligning product vision with user needs and managing a cross-functional team of data scientists, Android developers, AWS engineers, and hardware specialists.

  • Defined product roadmap for Edge AI smart glasses and MVP features through user research, stakeholder interviews, and competitive analysis, ensuring accessibility and real-world usability.
  • Developed and validated a PoC for AI-driven cancer cell identification in PET/CT scans, collaborating with medical experts to optimize diagnostic accuracy and clinical relevance.
  • Built and scaled a multidisciplinary team of 75+ engineers, interns, and designers across Germany and India, driving cross-border collaboration and iterative prototyping.
  • Established strategic partnerships with NGOs, healthcare providers, and advocacy groups to embed inclusivity and patient feedback into product design.
  • Drove hands-on hardware-software integration using Raspberry Pi and Jetson Nano of AI models. Initiated and nurtured relationships with suppliers, manufacturers, and ecosystem players to build scalable go-to-market plans.
  • Owned critical product decisions, from prototype development to funding strategy, applying a data-informed and impact-driven mindset.
  • Fostered a learning-focused culture by facilitating brainstorming sessions and continuous feedback loops between engineering and product.

Achievements:

  • Public speaker: Auto.Ai 2025 (Berlin), Wearable technologies 2025 (Munich and Bangalore), MEDICA 2024 (Dusseldorf)
  • WMF, Bologna, Italy (June 2024): Only AI startup to be selected from Germany as EBV hero to represent sprhava on global platform
  • Medica, Germany (2024): Delivered a speech on AI smart glasses in world's largest Healthcare event.
  • Wearable Technologies, Bengaluru, India (Dec 2024): I was a speaker presenting sprhava and its product.
  • Venturise Global Challenge (GIM 2025, Bengaluru Palace, Karnataka): sprhava was selected as one of the 16 top startups (ESDM) to present on this global platform
  • Wearable Technologies Conference 2025 EUROPE, Munich, Germany (May 2025): Delivered a talk on Edge AI at the Europe's biggest wearable tech event.
  • InsurNext Köln, Germany (2025): sprhava was honoured with a booth from Cologne administration.
Verified expert

Jens Rusitschka

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Founder & Product Lead

Munich
Jens Rusitschka

Last position:

Founder & Product Lead at Kick & Boost

  • Established a new venture focusing on AI-powered UX and rapid prototyping

  • Leading the development of an AI-based prototyping framework and prompt optimization for product design

  • Managing stakeholder relationships and strategizing go-to-market approaches

  • Planning and creating coaching programs (to be launched in 2025) on AI-driven product discovery

  • Developed internal processes enabling prototype creation in minutes

  • Published best practices and insights on LinkedIn, driving industry interest and awareness

Verified expert

Omar Ashour

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Engineering Leader · AI & Full-Stack Systems · Ex-Founder & CEO

Munich
Omar Ashour

Last position:

Senior Fullstack AI Engineer (Team Lead – B2C Platform) at mama health

  • Partner directly with C-level leadership (CEO, CAIO, CTO) on architecture, OKR strategy, and cross-team roadmap prioritization, translating strategic goals into structured engineering requirements.
  • Surfaced and mapped technical debt across the entire organization with C-level leadership and co-defined a prioritized remediation strategy, balancing debt paydown against feature delivery.
  • Led code reviews and technical standards across the team, fostering a mentor-first environment with two-way feedback dialogue — pairing on complex pipeline work and unblocking junior engineers on async architecture patterns.
  • Re-architected the AI companion's core processing pipeline from synchronous to asynchronous with a queue-based worker architecture, enabling horizontal scalability and cutting upload processing time ~4x (from ~22s to 5–10s) while improving response accuracy.
  • Designed an AI-driven document intelligence workflow with automatic multi-document classification, per-document summarization, and relevance guardrails for the patient care journey.
  • Built a unified patient memory system (short- and long-term context) bridging the document vault and chatbot into a single bidirectional, context-aware platform.
Verified expert

Boryana Chervilova

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UX Strategist

Munich
Boryana Chervilova

Last position:

Founder & UX Strategist at CasaCaprichos.com

  • Designed and launched a curated e-commerce platform promoting sustainable Spanish craftsmanship
  • Conducted in-depth user research and usability testing, improving engagement metrics and retention rates
  • Implemented CRO strategies that increased conversion rates and reduced cart abandonment
  • Led brand strategy and positioning, creating a compelling visual identity and user journey aligned with eco-conscious values
  • Drove organic traffic growth by 25% through a mix of SEO content, UX enhancements, and social media integration.
Verified expert

Huda Iftikhar

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AI-Augmented UX Designer · Human-AI Interaction · Design Systems & Product Strategy

Munich
Huda Iftikhar

Last position:

Senior UX/UI Designer & AI Experience Lead at NTT Data DACH

BMW AG · Mercedes-Benz AG · Munich Re · CARIAD / VW Group

  • Leading UX and product direction of PromptM, an enterprise AI prompt management platform at BMW, designing human-agent interaction models, role-based governance flows, and a Playground testing environment for prompt validation and iteration
  • Redesigned insurance policy workflows at Munich Re, restructuring form layouts, improving field prioritisation based on user needs, and introducing new design components into the existing product system
  • Led end-to-end UX at BMW shopfloor: user flows, wireframes, usability testing, and Figma design system adopted across 5+ agile squads, reducing order processing time by 35%
  • UX Coach at Mercedes-Benz, upskilling 50+ team members in user research, usability testing, and agile UX methods; reduced design-to-dev handoff by 30%
  • Facilitated 10+ design sprints and discovery workshops; enforced WCAG 2.1 AA accessibility across all deliverables
Verified expert

Benisa Banovi

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Graphic & Web Designer

Munich
Benisa Banovi

Last position:

Graphic & Web Designer at FRAEM GmbH

  • Developing and maintaining websites using Framer and WordPress
  • Implementing responsive designs, landing pages and ongoing CMS maintenance
  • Optimizing performance, user experience and basic SEO
  • Designing digital and print materials (social media, marketing, branding)
Verified expert

Pooja Kumar

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Product Manager/Owner

Munich
Pooja Kumar

Last position:

Product Owner at Celonis

An enterprise process mining and execution management platform that helps organizations analyze, visualize, and optimize their business processes using event data.

  • Aligned 40+ engineering squads across 5 countries to deliver platform capabilities at scale, driving release infrastructure, change management, and rollout governance with zero post-launch defects for 1000+ enterprise customers
  • Owned celonis studio platform roadmap prioritization, balancing technical investments, commercial priorities, and operational needs, driving 50%+ market share growth against legacy products
  • Translated requirements into specifications, architectural decision records, and delivery plans in collaboration with engineering and UI/UX, resulting in a 20–30% increase in user engagement
  • Drove the GA launch strategy, running pilot programs and customer discovery sessions to validate operational readiness and enterprise adoption
Verified expert

Dieter Möss

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Design System Architect, UI Designer

Munich
Dieter Möss

Last position:

Design System Architect, UI Designer at hvv switch

  • Developed Design System for HVV Switch app in Figma
  • Based on wireframes from UX team
  • Applied Atomic Design principle
  • Created design tokens
  • Conceived workflows for handing over designs to dev team
  • Conception of new patterns and components to expand Design System
  • Consideration of accessibility
Verified expert

Anton Hoffmann

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Senior UX Professional / Researcher

München
Anton Hoffmann

Last position:

Senior UX Professional / Researcher at Viessmann Group GmbH & Co. KG

  • B2B: conceptual project development of the production software for ViGuide (Web), ViGuideMobile and HMI.
  • Revamping information architecture, UX concept for new and existing features.
  • UX research.
  • UI business analysis: analyzing and designing existing UI and UX structures, and validating existing interaction and design concepts against business, technical and user requirements.
  • Conducting UI/UX workshops, deriving consistent UI concepts, and creating wireframes, click dummies and prototypes to support decision-making and implementation in close coordination with stakeholders, UX and development.
  • Accessibility according to BITV/WCAG (analysis, concept, implementation).
  • Using AI to support UX analysis, pattern recognition in research data and to speed up concept development and prototyping.
  • User centered design, usability engineering, agile working – Scrum, UX analysis, concept, wireframing, prototyping, DIN EN ISO 9241-110 / 210, user journeys, personas, interaction design, user guidance and information architecture.
  • Remote/onsite interviews, test planning, moderation, documentation of UX/UI concepts and recommendations, Jira, Confluence, Miro, UI/UX workshops (requirements analysis, UI alignment, design reviews).
  • Figma (mockups, wireframes, design, concept), Axure and ProtoPie (low- and high-fidelity prototyping), Confluence, Jira, Office, Miro, Maze.
  • Quantitative research: usability & prototyping tests via Maze (remote), surveys (Maze).
  • Qualitative research: moderated interviews, analysis and action recommendations.
Verified expert

Shanza Khan

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Digital Transformation (Ways of Working) Intern

Munich
Shanza Khan

Last position:

Digital Transformation (Ways of Working) Intern at Infineon Technologies AG

  • Ideated and facilitated initiatives in Factory integration and transformation across Infineon Technologies globally
  • Co-led the end-to-end design, facilitation, and evaluation of workshops fostering customer-centric co-creation among R&D experts, in collaboration with Agile Coaches and cross-functional teams in EU.
  • Re-conceptualized Business Innovation & Business Design (BI/BD) workshops to accelerate customer-focused innovation.
  • Presented and pitched project initiatives at Infineon’s Innovation Fair.
  • Ideated and facilitated agile transformation workshops on Ways of Working, including Kanban, OKR, and SAFe, to drive digitalization across the organization globally.

Discover over 15,000 top freelancers

Statistics of experts using User Research

Aggregated from the professional profiles of matched freelancers.

Experience

13 years (Germany: 15 years)

Position duration

2.1 years (Germany: 2.2 years)

Positions per freelancer

7 (Germany: 8)

Top business areas

Product Development, Information Technology, Research and Development

Top industries

Information Technology, Automotive, Manufacturing

Certification focus areas

Product Development, Information Technology, Project Management

Bachelor's degree or higher

100% (Germany: 97%)

Master's degree or higher

61% (Germany: 57%)

Doctorate

13% (Germany: 7%)

Certifications per freelancer

2

Most common languages

English, German, Spanish

Speak two or more languages

100% (Germany: 98%)

Based on our profile pool as of 30 Aug 2026.

Daily rate distribution

0 4 8 12 16
<€400 €400-​800 €800-​1200 €1200+

The chart shows how the daily rates of freelancers in this technology in Munich are distributed, based on recent contracts on our platform. Each bar covers a rate range — its height shows how many freelancers charge within that range.

Average rates of experts in Munich using User Research

Rates are based on recent contracts and do not include FRATCH margin.

800
600
400
200
Rate comparison chart
Daily rate avg. 683 €
Germany avg. 736 €

The average daily rate is the mean of all daily rates from recent contracts of comparable freelancers on our platform.

800
600
400
200
Rate comparison chart
Median rate 680 €
Germany median 760 €

The median daily rate is the middle value of all daily rates — half of comparable freelancers charge less, half charge more. Unlike the average, it is barely affected by outliers.

Calculated based on our freelancers’ daily rates as of 30 Aug 2026. Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.

About the technology

What it covers

User research helps teams understand real needs before they build, launch, or change a product. It covers interviews, contextual inquiry, survey design, diary studies, and usability testing. The goal is simple: reduce guesswork and make product choices based on evidence.

Common outputs

  • Research plans and screeners
  • Interview guides and discussion notes
  • Usability test scripts and findings
  • Research summaries with clear next steps
  • Personas, journey maps, and opportunity areas

Tools and methods

Strong specialists use the right method for the question, not the other way around. They often work with tools like Dovetail, Maze, UserTesting, Lookback, Optimal Workshop, and survey tools such as Qualtrics or Typeform. In Munich, they often collaborate with product, design, and analytics teams in both German and English.

When to bring in help

Companies bring in freelance user research experts when they need quick insight for a new feature, a redesign, or a product concept. It is also common when an internal team lacks time, wants an outside view, or needs support with hard-to-reach users. A good freelancer can step in for one study or support a longer research track.

What strong experts do

Strong user research professionals ask precise questions, choose a fit-for-purpose method, and keep studies focused. They recruit the right participants, spot bias early, and turn raw feedback into decisions that teams can use. They do not just collect opinions; they connect evidence to product direction.

Signs you need one

  • You are shipping features with weak evidence
  • Teams disagree on what users really need
  • Design changes are based on assumptions
  • You need fresh insight before a launch
  • Research work is piling up and slowing delivery
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Frequently asked questions

Quick answers to the questions that come up most around User Research.

A strong User Research specialist helps teams learn how people think, decide, and use a product. They plan the study, choose the method, speak with participants, and turn the results into clear recommendations. The work often includes interviews, usability testing, and concept checks.

User Research and UX research are often used to mean the same thing in product work. Customer research is broader and may include market questions, segment analysis, or buying behavior outside the product experience. If you need insight into how people use a product, user research is usually the right fit.

A good User Research freelancer needs strong moderation, sharp listening, and a clear way of synthesizing findings. Useful adjacent skills include product thinking, information architecture, survey design, and facilitation with design or product teams. Familiarity with tools such as Dovetail or UserTesting is often helpful.

A User Research project can be small or complex, but it always benefits from someone who has run studies before. A simple usability test needs a different level of depth than a mixed-method discovery project or a long research program. The best match depends on the stakes, the audience, and how much guidance the team can give.

Look for clear study design, careful participant selection, and findings that lead to decisions. A strong User Research professional explains trade-offs, avoids leading questions, and separates evidence from opinion. Good work feels practical: it should tell your team what to do next, not just what people said.

User Research works well both remotely and on-site. Remote sessions are common for interviews and usability testing, while on-site visits can help when context matters, such as in complex workflows or physical environments. In Munich, many teams mix both depending on the users and the study goal.

A User Research engagement usually ends with a research plan, notes or recordings, a summary of findings, and concrete recommendations. Depending on the project, you may also get personas, journey maps, opportunity areas, or a shared insight repository. The best deliverables are easy for product and design teams to use.

A User Research freelancer is a good choice when you need speed, extra capacity, or a fresh outside view. This is common before a launch, during a redesign, or when internal teams are focused on delivery and cannot run the study properly. Freelancers are also useful when you need expertise in a specific method or audience.

The average hourly rate of freelancers in Munich, Germany who have used User Research in their recent projects is 85 €, which corresponds to a daily rate of about 683 € based on an 8-hour working day.

Of the freelancers in Munich, Germany who have used User Research in their recent projects, 100% hold at least a Bachelor's degree, 61% hold at least a Master's degree, and 13% hold a doctorate.

On average, freelancers in Munich, Germany who have used User Research in their recent projects have 13 years of professional experience, with a single engagement typically lasting around 2.1 years.

The most common languages among freelancers in Munich, Germany who have used User Research in their recent projects are English (100%), German (88%), and Spanish (19%).

The most common industries among freelancers in Munich, Germany who have used User Research in their recent projects are Information Technology (85%), Automotive (46%), and Manufacturing (35%).

The most common business areas among freelancers in Munich, Germany who have used User Research in their recent projects are Product Development (100%), Information Technology (77%), and Research and Development (77%).

Main locations of FRATCH Experts, who have recently used User Research

Our freelancers and interim experts are at home across the DACH region — available on-site in the major business hubs or fully remote. Choose a location to discover matched specialists, local market insights and up-to-date availability.

Berlin Hamburg Munich Cologne Frankfurt Stuttgart Dusseldorf Leipzig Dortmund Essen Bremen Dresden Hanover Nuremberg

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FRATCH CEO

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