Christian Mühlbauer-Senior/Lead Product & Service Designer
Check rate
Experience
Senior/Lead Product & Service Designer
Freelance
- Delivered end-to-end product & service design (discovery to delivery) — combining Product discovery, UX/UI Design and Prototyping within an agile delivery framework.
- Applied AI-assisted workflows across research and prototyping to accelerate discovery and validation cycles.
Service & Product Design Specialist
Zeiss Digital Business Innovation
- Internal transition into an expert role in driving innovation to translate from idea to implementation of products.
- Innovation Initiatives – translating and guiding strategic journeys & concepts into scalable products, services, ecosystems, and operational processes. (Idea-to-impact Delivery)
- Unification & Scalability – Integration of new products into existing platforms, ecosystems, and processes. Based on the large-scale design system.
- Growth & Maturity – Coached and mentored team members (User-Centered Design and Service Design Thinking)
Senior/Lead Product Designer
Zeiss Digital Customer Interaction
- Design, build and scale a customer portal serving internal and external users toward the long-term product vision.
- Delivered new features, improving and scaling existing services, and contributing to the large-scale design system. Integrating product discovery, data-driven design (e.g. Analytics) and testing (e.g. A/B testing).
- Cross-functional collaboration with Development, Business, and Stakeholders.
- Embedded human-centered design across teams to improve quality and consistency.
Senior Product Designer – Mobile & TV
Maxdome
- Owned native platform design — iOS / Android (Mobile & TV) — and platform integration within agile Scrum teams.
- Conducted user research and usability testing (e.g. A/B testing) to improve user experience based on data.
- Delivered new product features from concept to implementation, ensuring high-quality releases through cross-functional collaboration.
UX Freelance Project
Freelance
Experience Design Consultant
SapientNitro
- Client Leadership – Optimize user engagement by ideating experience concepts that drive meaningful business outcomes.
- On-Site & Studio Support – Deliver and implement impactful cross-platform experiences for European clients.
- Cross-Platform Expertise – Apply human-centered design methods across digital platforms, in-store environments, and eCommerce to maximize user engagement and business results.
Industry experience
See where this freelancer has spent most of their professional time.
Experienced in Healthcare, Manufacturing, Professional Services, Media and Entertainment, and Information Technology.
Business area experience
See which departments and functions this freelancer has contributed to most.
Experienced in Product Development, Strategy, Operations, Marketing, Business Intelligence, and Information Technology.
Summary
Product & Service Designer leading end-to-end design for complex B2B/B2C and enterprise products. I turn ambiguous, cross-functional challenges into measurable business results by bridging strategy and execution.
My core value lies in a dual lens on Product & Service Design: I don't stop at the interface — I think the customer journey through consistently, connecting what users touch with the product and the service behind it. That's why the solutions I design aren't just usable — they're built to scale.
I use AI deliberately as a lever: to sharpen the UX itself, and to accelerate my own workflow across research, prototyping, and content design. Throughout, I work with empathy and stay impact-driven, grounding every decision in real user needs and data.
The result: a designer who brings both craft and systems-thinking to the table.
Skills
Product Design (Ux/Ui)
Service Design
Discovery & Research
Ai-Assisted Design Process
Design Systems
Ux Design & Ai:
End-To-End Product / Ux/Ui Design
User Research & Testing
Design Systems
Prototyping
Wireframes & User Flows
Journey Mapping
Service Design
Blueprints
Ai-Supported Ux Workflows
Data-Driven Design
Hypothesis Validation
Accessibility
Collaboration & Leadership:
Senior/Lead Design Ownership
Mentoring & Coaching
Stakeholder & Project Management
Cross-Functional Collaboration
Workshop Moderation
Estimations And Scoping
Agile Delivery
Roadmap Development
Product Discovery
Soft Skills:
Communication
Moderation
Authentic Leadership Style
Empathy
Personal Responsibility And Ownership
Quick Comprehension
High-Quality Standards
Adaptability
Perseverance
Languages
Education
University of Applied Sciences Deggendorf
Graduate Engineer · Media Technologies for Media Design · Deggendorf, Germany · 1,4
Statistics
Experience
Global experience
Expertise
Qualifications
Profile
Frequently asked questions
Have questions? Find more information here.
Christian is based in Munich, Germany.
Christian speaks the following languages: German (Native), English (Advanced), Spanish (Intermediate).
Christian has at least 14 years of experience. During this time, Christian has worked in at least 6 different roles and for 5 different companies. The average length of individual experience is 2 years and 4 months. Note that Christian may not have shared all experience and actually has more experience.
Based on recent experience, Christian would be well-suited for roles such as: Senior/Lead Product & Service Designer, Service & Product Design Specialist, Senior/Lead Product Designer.
Christian's most recent position is Senior/Lead Product & Service Designer at Freelance.
In recent years, Christian has worked for Freelance and Zeiss Digital Business Innovation.
Christian is most experienced in industries like Healthcare, Manufacturing, and Professional Services. Christian also has some experience in Media and Entertainment and Information Technology.
Christian is most experienced in business areas like Product Development, Strategy, and Operations. Christian also has some experience in Marketing, Business Intelligence, and Information Technology.
Christian has recently worked in industries like Healthcare and Manufacturing.
Christian has recently worked in business areas like Product Development, Operations, and Strategy.
Christian holds a Bachelor in Media Technologies for Media Design from University of Applied Sciences Deggendorf.
Christian will be available from September 2026.
Daily rate distribution
The rates shown represent the typical market range for freelancers in this position based on recent contracts on our platform.
Average rates for similar positions
Rates are based on recent contracts and do not include FRATCH margin.
The average daily rate is the mean of all daily rates from recent contracts of comparable freelancers on our platform.
The median daily rate is the middle value of all daily rates — half of comparable freelancers charge less, half charge more. Unlike the average, it is barely affected by outliers.
Calculated based on our freelancers’ daily rates as of 26 Aug 2026. Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.
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