Maciej Kwiatkowski-Senior Product Designer

Senior Product Designer working on Vendor, compleet's core B2B SaaS platform connecting enterprise clients, staffing agencies, and candidates through complex multi-stakeholder workflows.

Led end-to-end product design across workflow-heavy enterprise environments, helping simplify fragmented operational processes, improve usability, and support platform scalability. Worked closely with Product Managers and Engineering teams to align user needs, business objectives, and technical constraints across business-critical systems.

• Led the design of six enterprise workflow solutions supporting complex multi-stakeholder operational processes.
• Redesigned fragmented staffing operations into a structured five-stage enterprise workflow (Request → Offers → Staffing → Assignment → Approval), replacing manual coordination across email, calls, and spreadsheets.
• Designed a centralized approval matrix that unified decision-making across agencies, locations, and sub-projects, creating a scalable governance model for enterprise staffing.
• Expanded the platform's design system and shared interaction patterns, improving consistency, scalability, and development efficiency.
• Collaborated cross-functionally with Product Managers and Engineers to establish more structured and user-centered product design processes.
• Mentored junior designers and adopted AI-assisted workflows using Claude and Figma Make for ideation, prototyping, and product exploration.

Sole Senior UX Designer responsible for end-to-end product design across enterprise emergency communication and crisis management platforms used by organizations across Europe.

Led UX strategy and hands-on execution across complex, mission-critical B2B SaaS products, redesigning workflows and interfaces to improve operational clarity, platform consistency, and decision-making under high-pressure conditions. Worked closely with Product Management, Engineering, and executive stakeholders to align user needs, business objectives, and technical constraints across the platform ecosystem.

• Defined the operational design principles that established consistent interaction behavior across five independently evolving enterprise products.
• Created a unified interaction language that improved continuity across alerting, monitoring, crisis coordination, organizational management, and mobile response.
• Built the platform's first shared design library, aligning desktop and mobile experiences into one coherent operational system.
• Conducted user research, usability testing, and concept validation to support product decisions and continuously improve mission-critical user experiences.
• Collaborated closely with Product Management, Engineering, and executive stakeholders to drive UX strategy, platform modernization, and cross-product alignment.

Combined UX research and product design to improve digital customer experiences across Orange's sales, self-service, e-commerce, and support platforms.

• Led UX research initiatives using qualitative and quantitative methods, including usability testing, user interviews, A/B testing, Google Analytics, and Google Optimize, to guide product decisions.
• Established research-driven product decisions by synthesizing customer insights into actionable recommendations for product and business stakeholders.
• Led the UX research team while supporting Product, Sales, and Digital departments across multiple initiatives.
• Designed and optimized customer journeys across e-commerce, self-service, landing pages, and support experiences, improving usability and conversion.
• Helped embed user-centered design practices into product development by combining research findings with hands-on UX and interaction design.