Salesforce Experts in Dusseldorf

• Industries: Energy, Telecommunications, Manufacturing
• Transformation & Change: Supported complex IT and digital transformation programs as Scrum Master, Agile Coach, Change Manager and RTE Consultant at Siemens Energy (global SAFe rollout), E.ON (sales technology platform), Schneider Electric (S/4HANA transformation DACH) and Vodafone (Operational Excellence)
• Agile Roles: Scrum Master, Agile Coach, Product Owner, Business Analyst, RTE Consultant in cross-functional and scaled teams (SAFe, Scrum, Spotify Model)
• Procurement Excellence: Strategic purchasing consulting with a focus on cost optimization, supplier management, digitalization and organizational development, including building supplier scorecard models, AI-supported procurement approaches and process automation in purchasing
• Managed functional leadership of interdisciplinary project teams of up to 12 people in national and international settings
• Successful launch of several global ARTs at Siemens Energy with improved coordination across sites
• Increased change acceptance and established communication structures in the S/4HANA program at Schneider Electric
• Introduced agile methods, OKR frameworks and KPI dashboards at E.ON, increasing velocity and transparency
• Reduced purchasing costs through strategic sourcing and supplier optimization
• Implemented process innovations in close cooperation with IT and business teams

• -- ENGLISH Version (Deutsche Version unten) ---

Experience

• Ex-BCG Platinion: 14 years as Manager & Chief IT Architect, leading large-scale IT transformations in complex group structures
• 20+ years of C-level consulting across AI/IT strategy, enterprise architecture, IT organization, transformation, M&A due diligence, project recovery, and interim management
• IT leadership experience with cross-functional, intercultural teams of up to 100+ people
• Hands-on background in software engineering, IT architecture, and project management
• Fortune Europe 500 focus; numerous international projects; SME and start-up experience

Core services:

• IT strategy, enterprise architecture (EAM), target architectures and roadmaps
• PE/M&A/carve-out IT/tech due diligence, asset valuation, cost estimation
• GenAI transformation, process automation, and AI governance
• IT reorganization, target operating model (TOM), agile transformation
• IT governance, development and ITSM process optimization (BizDevOps, SAFe)
• Review and recovery of critical large-scale IT programs
• Planning and steering of transformation programs and IT project portfolios
• IT vendor and platform selection (RfI / RfP)
• Coaching & Interim management

Industries (selection): Insurance, financial services & banking, energy & utilities, telecommunications, retail & consumer goods, logistics, media, industry & engineering, healthcare, professional services

Projects (selection):

• M&A Buy-side IT/Tech Due Diligence of an Acquisition in the Energy Sector (Utility, Smart Home) — AI-augmented with Anthropic Claude

• AI Initiative for LLM-Based Optimisation and Automation of Sales and Billing Processes

• Interim management Enterprise Architecture & group target architecture/roadmap development (METRO)

• Reorganization: Design and introduction of agile IT target operating model at international wholesale group (METRO)

• Design and implementation of agile BizDevOps target operating model (E.ON Grid Solutions)

• Platform/vendor selection for renewal of core insurance solution of start-up (ELEMENT Insurance)

• Establishment of project assurance capability and review/recovery of critical transformation projects (ERGO)

• Enterprise architecture management and development of divisional/solution architectures (Deutsche Post DHL)

• Strategic pricing architecture decisions in digital sales application landscape (E.ON Energie)

• IT due diligence: Architecture evaluation and monetary valuation of IT assets (ProSiebenSAT.1 Media)

• Interim management of group-wide security/compliance programme (ERGO)

• Enabling an application landscape for different sales organizations and product structures (E.ON Energie)

• Realignment of business/IT strategy and InsurTech platform selection (RfI, RfP) (nexible, ERGO Digital Ventures)

• Stabilization/optimization of an agile/SAFe business/IT DevOps landscape transformation (Lufthansa AirPlus)

• Process optimization and design/management of digitization and robotics introduction in power plants (RWE Nuclear)

• BSS target architecture development for fixed/mobile networks convergence (Deutsche Telekom)

• Optimization of IT organization model and methodology in application development and testing (Deutsche Telekom)

• Evaluation of fulfillment of a general contractor agreement for run-off/migration of contract portfolios (ERGO)

• -- DEUTSCHE Version (English version above) ---

Experience

• Ex-BCG Platinion: 14 years of strategy and implementation of large-scale IT transformations in complex corporate structures (Manager & Chief IT Architect)
• 20+ years of C-level-adjacent IT consulting: IT strategy, enterprise architecture, IT organization, transformation, due diligence, project recovery, and interim management
• IT leadership responsibility for cross-functional, intercultural teams of up to 100+ people
• Solid hands-on experience in software development, IT architecture, and project management
• Focus on Fortune Europe 500, numerous international projects; SME and start-up experience

Industries: insurance · financial services & banking · energy · telecommunications · retail & consumer goods · industry & engineering · logistics · media · healthcare

Services (focus areas):

• IT strategy, enterprise architecture (EAM), IT landscape target visions and roadmaps
• M&A/carve-out IT/tech due diligence, asset valuation, and cost estimation
• GenAI transformation, process automation, and AI governance
• IT reorganization, target operating model (TOM), agile transformation
• IT governance, development and ITSM processes (BizDevOps, SAFe)
• Review and recovery of critical large-scale IT projects
• Planning/steering of transformation programs and IT project portfolios
• IT service provider/platform selection (RfI, RfP)
• IT project management (agile, classic, hybrid)
• Coaching & interim management

Projects (selection):

• M&A buyer-side IT/tech due diligence of an acquisition in the energy sector (utility, smart home) — AI-augmented with Anthropic Claude
• AI initiative for LLM-supported optimization and automation of sales and billing processes
• Interim management of Enterprise Architecture and development of group target architecture in wholesale (METRO)
• Reorganization: design and introduction of an agile IT target operating model (TOM) at an international wholesale group (METRO)
• IT reorganization: introduction of an agile BizDevOps target operating model (TOM) at an energy group (E.ON Grid Solutions)
• Platform selection / vendor selection for renewal of the core insurance solution of a B2B2C start-up (ELEMENT Insurance)
• Process optimization, digitalization, and introduction of robotics in power plants (RWE Nuclear)
• Assessment of fulfillment of a general contractor agreement for run-off/migration of life insurance portfolios (ERGO)
• Business/IT strategy and InsurTech platform selection for a digital insurer/start-up (nexible, ERGO Digital Ventures)
• Enabling an energy application landscape for multiple sales units (E.ON Energie)
• Strategic architecture decisions in price management of a digital sales application landscape at an energy group (E.ON Energie)
• Stabilization/optimization of an agile DevOps IT transformation in business travel and payment management (Lufthansa AirPlus)
• Interim management in a group-wide security and compliance program of a global insurer (ERGO)
• Building project assurance capability as well as review and optimization/recovery of critical IT projects in an insurance group (ERGO)
• Building enterprise architecture management and development of domain and solution architectures for a logistics group (Deutsche Post DHL)
• M&A IT due diligence – evaluation and valuation of IT assets in the media sector (ProSiebenSAT.1 Media)
• Development of BSS target architecture and roadmap for fixed/mobile convergence (Deutsche Telekom)
• Optimization of IT governance/organization and methodology in application development and testing at a telecommunications group (Deutsche Telekom)

• Responsible for qualifying & upselling new business
• 360 degree management of sales cycle
• Development of go-to-market strategies for SMEs and enterprise

• Implemented the BI solution and replaced the old BI landscape
• Led the “Sales Bonus Plan” subproject: expanded the existing solution and migrated to Azure (Databricks)
• Led the “Cognos Migration” subproject: expanded existing data warehouses based on MS technologies (source systems: Oracle), analyzed business requirements and designed the technical solution
• Expanded the relational DWH database
• Developed ETL processes using SSIS
• Developed the multidimensional database (OLAP Cubes/SSAS)

• Support and consulting for the integration of SAP ECC into an SAP S/4HANA system, retirement of legacy systems, implementation, and process optimization in the new harmonized system
• Project implementation of S/4HANA Cloud Private & Public Sales & Services with SAP SCM/OTC/MM/LE/CS/PS, S/4HANA Cloud, CPI, BTP, EDI, IDOC, ABAP, User-Exit, SolMan, ITIL, SAP Cloud AL
• Customizing and optimization in OTC and MM, including condition maintenance, document type and item category extensions, integration with FI/CO, scheduling agreement configuration, material master and purchasing info record maintenance, release procedures, message control, and master data quality
• Ensuring integration of PTP with FI/CO, SD, and WM, process analysis, and efficiency improvement for the S/4HANA environment
• Process modeling in Signavio, workshops, and trainings
• 2nd & 3rd level support in OTC, MM, CS, PS, C4C Sales & Services, GTS, and MDG: incident and change tickets, feasibility analyses, service management, embedded analytics, customizing, tests, documentation, training, debugging, IDOC/EDI monitoring
• SAP S/4HANA migration: data migration, system harmonization, global rollouts, and template development
• ABAP development and optimization: reports, dialog programs, user exits, IDOC/EDI monitoring

• ERP Integration & Rollout: SAP/SuccessFactors/Salesforce implementation with seamless system alignment and efficiency gains.
• AI Strategies & Automation: Data-driven solutions for talent matching, process automation, and AI-powered decision-making.
• Global Transformation Advisory: Strategic guidance for C-level executives on digitalization, cost optimization, and scaling.
• Industry-Specific Digitalization: CRM/system optimization for automotive (e.g., Daimler, VW) and manufacturing (ERP evaluation, AI adoption).

• Define EMEA ISV Go-to-Market strategy to push indirect SaaS sales
• Solve customer problems with AI embedding into new use cases and solutions
• Build partner ecosystem and sell partner solutions to drive platform consumption
• Enable cross-functional teams on AI use cases implementation
• Manage a cross-functional team of 7 FTE
• Built EMEA partner originated pipeline from scratch with 70 mn€ TCV and 20 mn€ ARR growth sales with cloud-based and hybrid solutions
• Increased co-sell rate from 20% to 40% and co-delivery rate from 25% to over 50%

• Hybrid/Remote
• Digitalisation introduction and optimisation of software
• Advice on the introduction of AI
• Data & AI strategy
• Interim / tech consultant
• Product, process & management
• Vendor management
• Compliance management platforms (ISO 27001, GDPR, EU AI Act)
• M&A due diligence & analysis

• CRM process and feature consulting
• AI infusion workshops to introduce AI apps for critical business processes
• Prototyping – Vibe coding with Lovable
• Development of several apps for global bid management in the CPQ, Salesforce, and SAP S/4HANA environment
• Requirements and process management
• Introduction of a new data governance model
• AI infusion – supporting apps and business processes with AI applications
• Portfolio management of AI ideas: identifying and selecting AI projects in bid management
• Prototyping AI projects with Lovable.dev
• Building an AI data foundation in Snowflake
• Blueprint for different business units and global rollout
• An agile prototype-first approach with design thinking and vibe coding to prototype all applications
• Presentation at a global conference on using AI in business and validating ideas with design thinking & vibe coding
• AI infusion workshops at global conferences for prototyping ideas with business stakeholders

• Started from the ground up the market insights department supporting various stakeholders globally and across multiple areas under a new Center of Excellence.
• Managed and led over 200 small to large-scale research projects to inform business strategies.
• Played a pivotal role in driving market penetration for multiple products in infectious diseases, sample preparation, and genomics by validating product specifications and collaborating with product managers.
• Enhanced global contracting intelligence platforms, significantly boosting wins and productivity gains, contributing to annual federal wins of $5-8M.
• Measured and tracked product awareness, market and competitive intelligence, and customer satisfaction to drive strategic improvements.
• Designed market research studies in collaboration with external vendors to evaluate market opportunities for new product launches and market expansion.
• Led initiatives to improve market understanding and forecasting through primary/secondary data and competitor intelligence.
• Championed cross-functional collaboration with R&D, Medical Affairs, Corporate Development, Sales, and Marketing.
• Proactively identified revenue opportunities within existing and emerging customer segments by conducting in-depth market analysis.
• Led the development and management of a global Knowledge Management System, enhancing information access, boosting productivity, and reducing purchasing redundancies.
• Areas of focus: Cancer Research/Oncology, PCR, dPCR, Microbiome, HID, liquid biopsy, infectious diseases, sample preparation and more.

• Led AI programs and data initiatives, from PoC/ MVP to rollout, ensuring operational readiness, governance and business adoption.
• Established pragmatic AI governance frameworks enabling compliant and scalable AI delivery.
• Partnered with data science, engineering, and product teams to deliver AI-enabled solutions on enterprise-scale data platforms.
• Defined delivery KPIs and success metrics to ensure measurable business value.
• Led cross-functional, multi-site teams in complex, first-time project environments, managing risks, dependencies, and stakeholder expectations.
• Supported solution scoping and effort estimation in collaboration with consulting and delivery teams.

• Led Field Marketing and BDR teams across EMEA and APAC, partnering with sales leaders to drive pipeline growth and market penetration.
• Developed and executed strategic marketing programs—including integrated campaigns, demand generation initiatives, field events, and PR—that elevated brand visibility and delivered measurable impact on qualified lead volume.
• Actively contributed to global marketing leadership, ensuring regional alignment with corporate GTM strategy and adapting initiatives for local relevance.

• Focus: Visual AI consulting, enablement, service, support and strategic growth for Fortune 500 clients
• Conducted AI consulting and workshops, training up to 6+ employees to enhance AI knowledge for clients such as Microsoft and Amazon
• Designed and automated workflows, driving 35% more ROI through improved time, resource, and investment effectiveness
• Led Salesforce initiatives securing €400k pipeline within three months
• Drove AI services adoption, enabling 10× faster content streams for brand and marketing units through accelerated content creation, improved quality, and reduced licensing costs

• Interim management (functional and disciplinary leadership)
• Responsible for professional power tools (brand DeWalt)
• Implemented structured sales management using Salesforce
• Developed new KPIs
• Conducted a Sales Excellence program (customer profitability, customer segmentation)
• Implemented eCommerce strategy and developed eCommerce customers
• Revenue responsibility: €65m
• Headcount: 23 employees