CompTIA Project+

• Interim & Business Management: Strategic consulting and operational leadership of business units and large projects with a focus on profitability (P&L), growth, and portfolio development.
• Business Case & Strategy: Development of complex business models (e.g. 5G campus networks, platform business) and execution of strategic market studies for international clients.
• People & Leadership: Many years of experience in disciplinary leadership and development of large teams (>100 employees), building competence centers, and coaching managers in agile environments.
• Partner & Vendor Ecosystems: Management and negotiation of high-value framework agreements (T&M, fixed price) as well as steering multinational supplier and partner relationships.
• End-to-End Project Governance: Responsibility for the full lifecycle management of large technical projects (mobile core network, integration, rollout) while meeting the highest quality and security standards.

• Project: ESU Windows and SQL Server consolidation / Configuration Management in ServiceNow
• Creation of an as-is analysis of all servers worldwide
• Creation of an as-is analysis of all SQL servers worldwide
• Creation of requirements analyses for SQL and server migrations
• Coordination of requirements with partners for migrations to Hyper-V (on-premises) or Azure Cloud
• Moderation of jour fixe meetings
• Creation of roadmaps and solution models for server migrations
• Setup of test scenarios
• Moderation of workshops for the introduction of a Global Admin Team
• Creation of data models (CMDB) in ServiceNow
• Conducting workshops for the CMDB data model
• Creation of solution models for the CMDB
• Creation of seamless configuration and work documentation for the CMDB
• Creation of reports for license management
• Creation of KPIs for data quality in ServiceNow
• Creation of a service catalog
• Moderation of workshops for creating service requests
• Interface between needs analysis and ServiceNow development team
• Systems used: Windows 7, Windows 10, Microsoft Office 365/2010, Windows Server 20xx, SQL Server 20xx, SharePoint, Azure Cloud, Hyper-V, ServiceNow, various tools

• Coaching the CTO on translating the product strategy into technical strategy and AI transformation of the R&D organization; acting as an independent sparring partner on strategic and technical topics

• Unified AI initiatives through the central coordination and integration of artificial intelligence projects to increase efficiency and business value.
• Identified and prioritized AI use cases through business process analysis and translated them into structured product backlogs and roadmaps.
• Led change management activities, including the introduction of new digital tools, communication strategies, and training concepts to support cultural change.
• Managed requirements and processes through end-to-end requirements analysis, process modeling, and organizational optimization.
• Scaled agile practices (Scrum, Kanban, OKRs) and promoted cross-functional collaboration and continuous improvement.
• Supported company-wide digital transformation by leading technical change initiatives and strengthening collaboration models.

Project: Rollout of new infrastructure components

• Defined and managed the implementation of an overarching management framework with clear roles and responsibilities as part of the hardware rollout.
• Designed and established governance and control mechanisms, including the development of compliance requirements and processes for continuous quality assurance, supported by ServiceNow.
• Coordinated technical activities between service, infrastructure and specialist teams to ensure the smooth delivery and commissioning of printers and notebooks.
• Created a detailed rollout plan with specific timelines, milestones and responsibilities.
• Managed the procurement, delivery, testing, configuration, installation and on-site commissioning of hardware, including integration into existing IT systems.
• Established and continuously optimized processes for the procurement, distribution and use of printers and notebooks.
• Developed and implemented standardized provisioning processes, analyzed existing procedures, harmonized the processes involved and ensured compliance with security, compliance and quality requirements.
• Introduced agile methods to continuously improve the hardware provisioning process.
• Promoted collaboration through clear responsibilities and communication structures between internal IT teams and external service providers.
• Documented and monitored rollout progress, created rollout reports and tracked hardware implementation in real time.
• Supported change management and organized and delivered training sessions for end users.
• Created user manuals and online resources.
• Analyzed the existing hardware landscape, created hardware inventories, assessed current equipment and checked hardware compatibility.
• Developed detailed infrastructure mappings.
• Planned, organized and conducted structured interviews with key stakeholders and created requirements documents.

• Coordinated custom construction, AV/LED, raised flooring, graphics, furniture, pre-build and venue services.
• Integrated specialist suppliers across countries and maintained control of scope, programme, cost and technical interfaces.

Together with Pflegekolleg Winterberg and a colleague from Hochschule für Exzellenz (HEX), I developed and launched a tailored university program in Health Care Management [link] within about 4 months. With this, we successfully started the first project in Germany to qualify local and international specialists through this offer. The press reported very positively about this project.

#Business Development #Concept Development #Skill Management #Leadership #Organization #Marketing #Sales #

Industry: digital sovereignty, public sector

Responsibilities:

• Project coordination (teams: consulting, development, testing, deployment/operations)

Products and standards:

• Jira, Confluence, Asana, Miro, Mural
• Open Source, Keycloak, Open Xchange, ownCloud

• AI-assisted creation of test cases and test data
• Creation of test cases based on requirements
• Execution of manual tests
• Defect documentation, retesting and tracking

Technologies & Tools: SCRUM, Jira, Confluence, Zephyr Scale

• Program Manager for a strategically highly relevant compliance project in the enterprise segment (C4)
• Management of 6 workstreams
• Establishment of the project organization, communication structures, project and budget planning, risk management
• Reporting to CIO
• Moderation of steering committee meetings
• Moderation of critical solution processes
• Responsibility for adapting the operating model of the IT organizations in Germany, the EU and India, including planning and managing the relocation of affected employees

AI Strategy & Enablement for SMEs Management consulting – SMEs (e.g. marketing boutique, IT & office services)

Concept and delivery of structured AI introduction and strategy workshops for small and medium-sized businesses. Result: Practical AI status assessment, prioritized use case list, and management decision template as the basis for the next steps in the company’s AI development.

Activities

• Needs analysis and individual preparation of the consulting formats
• Facilitation of a structured AI status assessment including vision, mission, and target picture
• Identification and prioritization of relevant AI use cases and action fields
• Creation of management decision templates and roadmaps
• Raising awareness for opportunities, risks, and success factors of AI introduction
• Support for first customers with AI-supported automation scenarios
• Supporting people and teams through the change process of AI introduction (CM)

Methods / Tools / Technologies

Methods:

• AI status assessment & use case analysis
• Workshop moderation / facilitation
• Requirement Management
• Change Management (PROSCI)

Tools:

• Generative AI tools (e.g. ChatGPT, Claude)
• Automation/AI coding tools (e.g. n8n, Claude Code, Visual Studio, Antigravity)

Technologies:

• Prompt engineering
• AI workflow automation

• Improved the team’s delivery capability and performance by introducing agile methods and the agile mindset
• Established and further developed the agile development process, promoted innovation, and optimized processes
• Ensured the team’s forecastability through suitable tools and methods
• Identified impediments, created transparency within the team, and supported their removal
• Organized and facilitated workshops and events
• Selected, coordinated, monitored, analyzed, and reported on agreed OKRs and KPIs
• Established a healthy team culture, anchored agile values, promoted team development, knowledge sharing, and self-organization
• Established an open and constructive feedback culture
• Built communication bridges between the team, departments, and external roles
• Supported scaling and coordination of product development, provided methodological support for Product Owners and the team
• Maintained and communicated product strategy, backlogs, and roadmaps

• Support in fit-gap analysis for three RM-CA systems focusing on sub-ledger reconciliation, dunning, and collections processes.
• Stakeholder management in international teams (business colleagues, IT colleagues, and external partners).
• Escalation and risk management (PM).
• Cost and budget calculation (PM).
• Support in shaping the strategic direction of the global collections system.
• Resolving technical challenges for the central collections system (multi-company operation).
• High-level design of the central AR system with focus on scalability and process harmonization.

The Helaba ATLAS project aims to modernize core systems and make them future-proof. As part of the subproject, the existing legacy system for international payments is being replaced by a modern web-based application.

• Analysis of functional and technical requirements
• Analysis and optimization of business processes
• Process modeling
• Preparation and facilitation of workshops
• Defining project scope and prioritizing requirements
• Business process management (analysis, modeling, and optimization)
• Specification of user stories
• Designing business and authorization concepts
• Testing and acceptance
• Designing mockups in Figma
• Creating the UI/UX style guide for web applications Approach: Scrum (agile) Technologies: Jira, Confluence, MS Teams, Conceptboard, Java, Vaadin, Figma