CompTIA Project+

• As part of the project, the further development of the identity management system was driven forward. This included a comprehensive refactoring of the interfaces to the connected target systems. In addition, several special systems were successfully connected to the IAM to ensure end-to-end identity and authorization management.
• Technical design and solution proposals for IAM system development
• Requirements analysis and requirements management (IREB, BABOK)
• Alignment of the strategy with the future target architecture (TOGAF)
• Prototyping of solutions
• Documentation of requirements (Innovator)
• Analysis and documentation of requirements and creation of process models (UML, BPMN, ArchiMate)
• Modeling of requirements and system functionalities (OOA/OOD, UML)
• Further development of interfaces (SOAP, REST)
• Carrying out architecture reviews

Planning, execution & moderation of crisis communication and reputation management

AQIM is a non-profit organization based in Austria. An association of interim managers from Germany and Austria. Founded in December 2024. Multi-part training with workshops and consulting for preventive crisis communication, in cooperation with the founding members and those responsible for communication. To assess crisis potential for the market entry strategy and ahead of a digital campaign.

The project in a nutshell:

Consulting and training for the purpose of:

• Analysis of crisis potential as a new market entrant and its internet-based communication activities
• Planning and developing crisis communication with targeted measures
• Developing a crisis plan to minimize reputation risks in an emergency
• Conducting training and information sessions

Success:

• What started as a one-time consulting event for preparing an information campaign became a multi-part workshop on preventive crisis communication. This not only gave the organization expertise and confidence in the event of acute challenges, but also gave the participating interim managers new skills for their day-to-day work on assignments
• The workshop enabled those responsible to launch the information campaign that was being prepared at the time and planned for six months, as scheduled at the end of January 2026 on social media
• Careful scheduling and defining how to handle critical voices in terms of terminology and tone, as well as compliance rules, ensured a smooth start and run of a 3-month information campaign

Highly qualified engineering services such as engineering, project and quality management, planning and control.

• Fast deployment and flexible models
• Results-oriented teamwork
• Accelerating projects, creating added value
• Technical experience and business management expertise
• Data analysis and specialized services.

Results: Excellence, reliability and efficiency.

• Focus on winning new enterprise IT projects and further developing the IT Service and Application Management profile
• Available for new projects in Application Management, IT Service Management and Application Operations

• Translated complex operational requirements into scalable Salesforce configurations, automation flows and governance policies, ensuring clean and maintainable implementations
• Designed and optimised Flows to eliminate manual steps in key business processes, improving both performance and process compliance
• Managed user roles, permission sets and security settings for a multi-team Salesforce org; ensured data quality and system stability through structured governance practices
• Supported Marketing Cloud integrations and campaign automation workflows, collaborating with business teams on data-driven audience segmentation
• Coordinated release management and deployment activities with development teams, contributing to structured change control processes

• Engaged within the Information and Security Management division for a Proof of Concept (PoC) project focused on developing a Client Security Portal.
• Managed project resources across the UK, India, and Germany.
• Architected and deployed the PoC solution leveraging a modern Java stack, Google Cloud Platform (GCP) with Kubernetes, and Active Directory (Entra ID) for authentication.
• Implemented OAuth 2.0 for authorization.
• Ensured DORA alignment according to Deutsche Bank security rules and regulatory preparation.

• Advising leaders at all levels on designing and implementing change initiatives and solving complex organizational challenges
• Leading and turning around mission-critical projects and programs
• Promoting agile collaboration, boosting operational excellence, and resolving conflicts
• Conducting workshops, one-on-one coaching, and targeted interventions
• Delivering regular keynote speeches on organizational bionics and modern leadership

• job-related communication 60 UE

• Business Emails 25 UE

• Presentations 30 UE

• Job application training 8 UE

• Teams and projects 32 UE

• Exam preparation 5 UE

• Course corresponds to Berlitz Level 9 | CEF B 2.2

• Written test: 1 (very good)

• Quality assurance of information security documentation
• Advising and coaching departments in creating information security documentation
• Analysis and documentation of information security for various basic services
• Maintaining data in the ISMS
• Identifying vulnerabilities
• Coordinating and tracking vulnerability remediation
• Clarifying data protection questions
• Data protection impact assessment
• Conducting internal IT security audits (review)
• Supporting audit preparation (maturity audit, BSI/ISO 27001 audit, KRITIS audit)