Agelis Wassilios-Application Manager
Check rate
Experience
Senior Application & IT Service Management
AW-Datentechnik
- Focus on acquiring new enterprise IT projects as well as further developing the IT service and application management profile
- Available for new projects in application management, IT service management, and application operations
Application Manager
IT-Verbund Landsberg am Lech
- Operation and monitoring of business-critical specialist applications in a public-sector environment
- Administration of Citrix Virtual Apps & Desktops
- Coordination of internal and external IT teams in daily operations
- Incident and issue handling according to ITIL
- Documentation of the application landscape
- Communication with vendors for error analysis and problem solving
IT Service Management & Administration
Nifco
- Administration of Windows server and client infrastructure
- Operation of LAN/WAN, firewall, and WLAN environments
- Application and system monitoring
- Support in 2nd/3rd level support
- Coordination of IT services in a production environment
Administration
Saab Deutschland GmbH
- Administration of Windows and Linux server environments
- Support of Citrix and virtualization environments
- Active Directory, DNS, DHCP, and file services
- Incident and problem management in an ITIL environment
Change & Application Manager
Fondsdepot Bank
- Support of the Diamos portal for Allianz, Daxa, and Fondsdepot Bank customers
- Deployment of releases, updates, and hotfixes
- Clarification of issues with software vendors
- Creation and maintenance of documentation on Windows Server infrastructure
Application Manager Project Coordination
BG Phoenics
- Operation of business-critical specialist applications (including GMT, MACH)
- Administration of Windows and Linux servers
- Support in building new specialist processes in cloud/Unix environments
- Project coordination in IT operations, documentation, and process optimization
- Maintenance of ITIL processes and knowledge bases
Application Manager
Deutsche Bahn
Two consecutive assignments at Deutsche Bahn (12/2015–03/2017 and 09/2017–09/2019) summarized
- Operation and monitoring of nationwide specialist applications as well as application and server landscapes in an enterprise environment
- Incident, change, and problem management according to ITIL, escalation management for critical issues
- Citrix and server administration, SLA monitoring, and operations control
- Coordination of technical teams and service providers, creation of technical documentation and operations concepts
ITSM / IT Service Management
Talanx AG
- Analysis of IT operations processes and efforts in daily business, monitoring the execution quality of IT teams
- Escalation and communication management, creation of reports for IT management
ITSM / IT Service Management
geiger BDT GmbH
- Setup and operation of certification and PKI structures, introduction of SCCM and SCOM environments
- Windows Server administration (2008 R2 / 2012 R2), change, incident, and problem management
Systems Specialist SW Integration for Siemens AG
AtoS IT Solutions and Services GmbH
Software packaging, testing, SCCM/MDT/Active Directory/PKI, client rollouts, 3rd level support
Business Partner Officer for Terminal Server Migration
Siemens Finacial Solution
- Coordination and planning of the Terminal Server migration
- User support and target definition
- Change and problem management
- Creation of monitoring reports for IT management
Systems Specialist Win7 & SW Applications for Carl Zeiss AG
AtoS IT Solutions and Services GmbH
Software packaging, testing, SCCM/MDT/Active Directory/PKI, client rollouts, 3rd level support
Systems Specialist MS Windows
Siemens AG GDShS IT, Sector Energy
With coordination assignment Siemens Financial Solutions 10/2012): client/user support, Active Directory, remote support, ITIL incident handling
Systems Specialist Client/Server
RHG Consulting
- Client and server support, Office support, hardware and software support, troubleshooting
Systems Specialist Client/Server Support & Services
ING-DiBa
AD administration, software distribution (Matrix42 Empirum), client rollouts, banking environment
IT Support Systems Specialist and Windows XP Rollout
LEONHARD KURZ GmbH & Co. KG
Windows XP rollout (approx. 1,200 clients), first/second level support, SAP Basis support
Windows Client/Server & Citrix Metaframe Systems Specialist
Siemens AG PTD OI
Terminal server setup, Citrix Metaframe, VIP support
Industry experience
See where this freelancer has spent most of their professional time.
Experienced in Manufacturing, Transportation, Professional Services, Information Technology, Banking and Finance, and Energy.
Business area experience
See which departments and functions this freelancer has contributed to most.
Experienced in Information Technology, Operations, Customer Service, and Project Management.
Summary
I am an experienced application manager with solid knowledge in monitoring, administration, and IT service management. During my career, I have led various processes, coordinated teams, and implemented improvements in line with ITIL standards. I have extensive experience with Windows Server environments, Citrix, Linux, as well as various applications and databases.
I ensure clear communication and coordinated workflows and make sure daily operations run smoothly. My strength lies in analyzing and resolving complex issues. I use my practical experience from different industries and projects to continuously improve processes and increase system performance.
Skills
- Network Administration
- Server Support
- 1st, 2nd, 3rd Level & On-Site Support
- Implementation And Analysis Of Software & Hardware
- Project Planning And Execution In Management
Languages
Education
CDI Nürnberg
Certified IT specialist for system integration by the Chamber of Industry and Commerce · Computer specialist for system integration · Nuremberg, Germany
Grundig Akademie
Network administrator · Nuremberg, Germany
Certifications & licenses
Hi Scout administration certification
MOC6294e/MOC10220d Planning and managing Windows 7 desktop deployments and environments
Net Pro certified
Statistics
Experience
Global experience
Expertise
Qualifications
Profile
Frequently asked questions
Have questions? Find more information here.
Agelis is based in Fürth, Germany and can operate in on-site, hybrid, and remote work models.
Agelis speaks the following languages: Greek (Native), German (Advanced).
Agelis has at least 19 years of experience. During this time, Agelis has worked in at least 15 different roles and for 16 different companies. The average length of individual experience is 1 year and 1 month. Note that Agelis may not have shared all experience and actually has more experience.
Based on recent experience, Agelis would be well-suited for roles such as: Senior Application & IT Service Management, Application Manager, IT Service Management & Administration.
Agelis's most recent position is Senior Application & IT Service Management at AW-Datentechnik.
In recent years, Agelis has worked for AW-Datentechnik, IT-Verbund Landsberg am Lech, Nifco, Saab Deutschland GmbH, and Fondsdepot Bank.
Agelis is most experienced in industries like Manufacturing, Transportation, and Professional Services. Agelis also has some experience in Information Technology, Banking and Finance, and Energy.
Agelis is most experienced in business areas like Information Technology, Operations, and Customer Service. Agelis also has some experience in Project Management and Business Intelligence.
Agelis has recently worked in industries like Information Technology, Manufacturing, and Government and Administration.
Agelis has recently worked in business areas like Information Technology and Operations.
Agelis attended CDI Nürnberg for Computer specialist for system integration.
Agelis has 4 certificates. Among them, these include: PMP Project Manager Professional according to PMI, Hi Scout administration certification, and MOC6294e/MOC10220d Planning and managing Windows 7 desktop deployments and environments.
Agelis is immediately available full-time for suitable projects.
Daily rate distribution
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Average rates for similar positions
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The average daily rate is the mean of all daily rates from recent contracts of comparable freelancers on our platform.
The median daily rate is the middle value of all daily rates — half of comparable freelancers charge less, half charge more. Unlike the average, it is barely affected by outliers.
Calculated based on our freelancers’ daily rates as of 26 Aug 2026. Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.
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