Geoffrey Grigor - Lead Researcher

Q: Where is Geoffrey based?

Geoffrey is based in Berg, Switzerland and can operate in on-site , hybrid , and remote work models.

Q: What languages does Geoffrey speak?

Geoffrey speaks the following languages: English (Native), German (Advanced) .

Q: How many years of experience does Geoffrey have?

Geoffrey has at least 14 years of experience. During this time, Geoffrey has worked in at least 9 different roles and for 8 different companies . The average length of individual experience is 1 year and 3 months . Note that Geoffrey may not have shared all experience and actually has more experience.

Q: What is Geoffrey's latest experience?

Geoffrey's most recent position is Lead Researcher at York St John Business School .

Q: What companies has Geoffrey worked for in recent years?

In recent years, Geoffrey has worked for York St John Business School , ITSCare – IT-Services für den Gesundheitsmarkt GbR , and Federal Office for Migration and Refugees .

Q: Which industries is Geoffrey most experienced in?

Geoffrey is most experienced in industries like Government and Administration , Information Technology , and Transportation . Geoffrey also has some experience in Education , Manufacturing , and Healthcare .

Q: Which business areas is Geoffrey most experienced in?

Geoffrey is most experienced in business areas like Information Technology , Strategy , and Project Management . Geoffrey also has some experience in Operations , Human Resources , and Research and Development .

Q: Which industries has Geoffrey worked in recently?

Geoffrey has recently worked in industries like Government and Administration , Education , and Healthcare .

Q: Which business areas has Geoffrey worked in recently?

Geoffrey has recently worked in business areas like Information Technology , Strategy , and Human Resources .

Recommended expert

Berg, Switzerland

Check rate

Experience

Jan 2024 - Dec 2025

2 years

Lead Researcher

York St John Business School

Independently designed, executed, and analyzed a research project investigating dynamic managerial capabilities (DMCs) in implementing HR practices across different management levels (top, middle, and frontline management).
Focused on the strategic role of frontline management in implementing effective HRM measures.
Took initiative through academic collaboration with York St John University, Robert Kennedy College, and the University of Cambridge.

Jan 2023 - Dec 2023

1 year

Frankfurt, Germany

Service Management Consultant

ITSCare – IT-Services für den Gesundheitsmarkt GbR

Developed a concept for mapping applications to services to accurately capture all application costs.
Performed detailed calculations of total cost of ownership (TCO), return on investment (ROI), and other financial metrics.

Jan 2020 - Dec 2023

4 years

Nuremberg, Germany

Service Management Consultant

Federal Office for Migration and Refugees

Developed and owned a comprehensive technical design, including an application security concept, for implementing a CMDB/CMS as part of a data center migration project.
Ensured compliance with all architectural requirements of the Federal Office for Migration and Refugees and fully documented applications and their relationships.
Gathered and evaluated key requirements based on use cases using Sparx Enterprise Architect (UML2).
Led staff training on configuration management according to ISO 10007:2017 (ITIL v3 & v4).
Conducted a market analysis of the CMDB/CMS market and created RFI documents for vendors.
Managed vendors: interviews, presentations, proof of concept (POC), and negotiation rounds.
Provided strategic advice to decision-makers.

Jan 2019 - Dec 2019

1 year

Accredited PeopleCert ITIL Trainer

Delivered ITIL 4 Foundation bootcamps and bridge trainings in Bern on 06.06.2019.
Delivered ITIL 4 Foundation bootcamps and bridge trainings in Zurich on 19–20.08.2019 and 21–23.10.2019.
Delivered ITIL 4 Foundation bootcamps and bridge trainings in Basel on 27–28.08.2019 and 04.10.2019.

Jan 2018 - Dec 2019

2 years

Bern, Switzerland

DevOps Service Management Consultant

Swiss Federal Department of Defence, Civil Protection and Sports

Contributed to the Fitania program for introducing a fully automated data center network for the Swiss Army.
Reviewed and evaluated tender documents, vendor proposals, and proof of concept (POC).
Developed and owned a technical design for a service catalog using Sparx Enterprise Architect (Hermes) following IREB guidelines.
Defined acceptance criteria for technical products.
Performed IT security assessment of optimization requirements for network, database, and server systems, as well as approval procedures of the data center network.

Jan 2018 - Dec 2018

1 year

Hanover, Germany

Service Management Consultant

VHV Solutions GmbH

Development and ownership of a technical concept for implementing a CMDB/CMS for the VHV Group.
Requirements gathering according to IREB guidelines and ensuring compliance with BaFin's VAIT requirements.
Steering and improving the configuration management process and integrating it into business processes.

Jan 2017 - Dec 2017

1 year

Zürich, Switzerland

Accredited BCS ITIL Trainer

Delivered ITIL (2011 Edition) Foundation bootcamps in Zurich on November 6–7, 2017.

Jan 2016 - Dec 2017

2 years

Hamburg, Germany

Customer Service Manager

NXP Semiconductors Germany GmbH

Central point of contact for global connectivity, workplace, and data center services as part of the divestiture of the Standard Products business unit to Nexperia.
Ensuring service quality, operations governance, escalation management, service reporting, demand management, and change management.
Close collaboration with the IT steering committee (CIO), OCIO, and service providers.
Integration of a new service provider (HCL) for process optimization.

Jan 2015 - Dec 2015

1 year

Zug, Switzerland

Senior Project Manager / International Project Management

Biogen Inc.

Leading project initiation, reporting, and delivery or migration of digital applications and e-detailing applications.
Redesign of commercial websites.
Responsible for IT system integration with CRM, BSS, OSS, and aligning operational parameters.
Vendor management for BSS/OSS suppliers.
Supporting sales, marketing, market access, and pharmaceutical consulting in 20 European countries and Canada.

Jan 2014 - Dec 2015

2 years

Frankfurt, Germany

International Business Consultant

DB Systel GmbH

Advising on DB Systel's strategic international insourcing strategy.
Managing the LAN infrastructure contract with T-Systems International.

Jan 2012 - Dec 2015

4 years

Frankfurt, Germany

Interim Manager – Transition Planning and Support

DB Systel GmbH

Deployment of a pan-European IPT/IP network (WAN/LAN/WLAN) for DB Schenker Rail at 100 sites in 9 countries.
Managed up to five matrix teams with a total of 20–25 professionals.
Part of the Master Plan IT program to integrate the Schenker Rail companies into the Deutsche Bahn Group.

Industry Experience

See where this freelancer has spent most of their professional time.

Experienced in Information Technology, Government and Administration, Transportation, Education, Manufacturing, and Healthcare.

Information Technology

Government and Administration

Transportation

Education

Manufacturing

Healthcare

Business Area Experience

See which departments and functions this freelancer has contributed to most.

Experienced in Information Technology, Strategy, Project Management, Operations, Human Resources, and Research and Development.

Information Technology

Strategy

Project Management

Operations

Human Resources

Research and Development

Summary

I am an experienced management consultant with extensive expertise in management consulting, information security management, and business process engineering. My industry experience covers government, financial services, telecommunications, data center operations, transportation and logistics, life sciences, pharmaceuticals, manufacturing, and training.

My career includes major projects such as advising the Federal Office for Migration and Refugees on designing a quality management system according to ISO 10007:2017, as well as supporting the 3.3 billion Fitania program of the Swiss Army to introduce a fully automated data center network. As a Senior Deployment Manager, I led a global commercial digital transformation for Biogen Inc., where I was responsible for project initiation, reporting, deployment, and migration planning of digital infrastructure.

I have extensive consulting experience in transitioning and transforming international out-tasking contracts for large banks and supporting ITIL service management processes in the telecommunications industry. My work as a consultant for Dresdner Bank and other leading companies highlights my ability to develop and implement strategic IT solutions.

Throughout my career, I have also designed and established requirements and stakeholder management for business-critical ITIL service management processes, as well as supported the management and operation of central data warehouse hubs.

Skills

Proven Leadership Skills As Interim And Project Manager For Business Transformations, Database Migrations, Infrastructure And Application Software Rollouts, And Enterprise Data Integration
Experienced In Staff And Budget Responsibility
Skilled In Leading International, Cross-Functional Teams
Certified It Service Manager (Itil Expert) With Broad Consulting Experience In Service Strategy, Service Design, Service Transition, Operational Readiness, And Process Optimization
Experience In Outsourcing And Offshoring Program Management (Transition & Transformation)
Business Analyst With Deep Knowledge Of Service Management, Process Optimization, E-Commerce Feasibility Studies, And Requirement Techniques
Financial Services
Semiconductor Manufacturing
Telecommunications
Data Center Operations
Transportation And Logistics
Public Sector
Life Sciences
Pharmaceuticals
Training
Interim Manager With Staff Responsibility For About 20 Team Members In Various International Matrix Teams
Project Manager With About 12 Years Of Project Management Experience And Responsibility For Budgets Up To Usd 2 Million
Itil Transition Management Service Manager (Transition Planning And Support, Change Management, And Release & Deployment Management)
Service Level Management & Reporting
Operations Readiness Assessment
Service Improvement (Sip)
Service Catalog Management
Asset And Configuration Management
Information Security Management (Ism)
It Service Continuity Management (Itscm)
Supplier And Contract Management
Process Management For In-/Outsourcing
Business Analyst Experienced In Process Modeling, Data Migrations And Data Integration Architectures, As Well As E-Commerce Feasibility Studies

Languages

English

Native

German

Advanced

Education

York St John Business School

MBA in Innovation, Leadership and Consulting · Innovation, Leadership and Consulting · York, United Kingdom

University of Sussex

Master of Philosophy, M.Phil. · Brighton and Hove, United Kingdom

University of Surrey

Bachelor of Science in Chemical Physics, B.Sc. (Hons.) · Chemical Physics · Guildford, United Kingdom

Certifications & licenses

ISO/IEC 27001 Foundation

APMG

ISO/IEC 27001 Information Security Officer (Practitioner)

APMG

ITIL 4 Managing Professional (MP) Transition

AXELOS/PeopleCert

DevOps Master

EXIN

COBIT5 Implementation (Practitioner)

ISACA / APMG

ITIL Expert

APMG

PRINCE2 Foundation

APMG

Statistics

Experience

Total positions 11

Experience in Information Technology 6 y

Avg length 1 y 10 m

Longest experience 3 y 11 m

Global Experience

Countries worked in 2 (Germany, Switzerland)

Primary country Germany

Expertise

Recent roles Lead Researcher, Service Management Consultant, Accredited PeopleCert ITIL Trainer

Main industries Information Technology, Government and Administration, Transportation

Main business areas Information Technology, Strategy, Project Management

Qualifications

Highest degree Master

Certifications earned 7

Profile

Created

June 2025

Last Update

June 2026

Need a freelancer? Find your match in seconds.

Try FRATCH GPT

Frequently asked questions

Have questions? Find more information here.

Where is Geoffrey based?

Geoffrey is based in Berg, Switzerland and can operate in on-site, hybrid, and remote work models.

What languages does Geoffrey speak?

Geoffrey speaks the following languages: English (Native), German (Advanced).

How many years of experience does Geoffrey have?

Geoffrey has at least 14 years of experience. During this time, Geoffrey has worked in at least 9 different roles and for 8 different companies. The average length of individual experience is 1 year and 3 months. Note that Geoffrey may not have shared all experience and actually has more experience.

What roles would Geoffrey be best suited for?

Based on recent experience, Geoffrey would be well-suited for roles such as: Lead Researcher, Service Management Consultant, Accredited PeopleCert ITIL Trainer.

What is Geoffrey's latest experience?

Geoffrey's most recent position is Lead Researcher at York St John Business School.

What companies has Geoffrey worked for in recent years?

In recent years, Geoffrey has worked for York St John Business School, ITSCare – IT-Services für den Gesundheitsmarkt GbR, and Federal Office for Migration and Refugees.

Which industries is Geoffrey most experienced in?

Geoffrey is most experienced in industries like Government and Administration, Information Technology, and Transportation. Geoffrey also has some experience in Education, Manufacturing, and Healthcare.

Which business areas is Geoffrey most experienced in?

Geoffrey is most experienced in business areas like Information Technology, Strategy, and Project Management. Geoffrey also has some experience in Operations, Human Resources, and Research and Development.

Which industries has Geoffrey worked in recently?

Geoffrey has recently worked in industries like Government and Administration, Education, and Healthcare.

Which business areas has Geoffrey worked in recently?

Geoffrey has recently worked in business areas like Information Technology, Strategy, and Human Resources.

What is Geoffrey's education?

Geoffrey holds a Master in Innovation, Leadership and Consulting from York St John Business School, a Master from University of Sussex and a Bachelor in Chemical Physics from University of Surrey.

Does Geoffrey have any certificates?

Geoffrey has 7 certificates. Among them, these include: ISO/IEC 27001 Foundation, ISO/IEC 27001 Information Security Officer (Practitioner), and ITIL 4 Managing Professional (MP) Transition.

What is the availability of Geoffrey?

Geoffrey is immediately available full-time for suitable projects.

What is the rate of Geoffrey?

Geoffrey's rate depends on the specific project requirements. Please use the Meet button on the profile to schedule a meeting and discuss the details.