Tim Tschapek - Senior UX Researcher & Strategist

Q: Where is Tim based?

Tim is based in Dresden, Germany and can operate in on-site , hybrid , and remote work models.

Q: What languages does Tim speak?

Tim speaks the following languages: German (Native), English (Advanced) .

Q: How many years of experience does Tim have?

Tim has at least 8 years of experience. During this time, Tim has worked in at least 4 different roles and for 3 different companies . The average length of individual experience is 2 years and 11 months . Note that Tim may not have shared all experience and actually has more experience.

Q: What is Tim's latest experience?

Tim's most recent position is Senior UX Researcher & Strategist at LOVOO GmbH .

Q: What companies has Tim worked for in recent years?

In recent years, Tim has worked for LOVOO GmbH .

Q: Which industries is Tim most experienced in?

Tim is most experienced in industries like Information Technology , Advertising , and Media and Entertainment . Tim also has some experience in Education .

Q: Which business areas is Tim most experienced in?

Tim is most experienced in business areas like Research and Development , Product Development , and Strategy . Tim also has some experience in Business Intelligence and Marketing .

Q: Which industries has Tim worked in recently?

Tim has recently worked in industries like Information Technology .

Q: Which business areas has Tim worked in recently?

Tim has recently worked in business areas like Product Development , Research and Development , and Strategy .

Recommended expert

Dresden, Germany

Experience

Oct 2022 - Present

3 years 6 months

Senior UX Researcher & Strategist

LOVOO GmbH

Facilitated several cross-functional workshops for strategic tasks, such as positioning strategy and UX & business strategy, including C-level-only workshops and a 2-day workshop with >20 participants.
Identified 3 major strategy gaps by internally using empirical research methods (stakeholder interviews) and advised management to develop a framework that combines user value & business value.
Advised product management to develop a product strategy that is user-centric, results-oriented, and focused on leading indicators, including a North Star Framework.
Worked with design and product stakeholders to develop a discovery framework that systematizes our discovery efforts and makes them less prone to solution thinking.
Conducted a major quantitative Jobs-to-be-done study to prioritize >150 user needs and pain points that were validated in previous research projects. Results inform product strategy and future discovery efforts of 3 Dev teams.

Oct 2021 - Sep 2022

1 year

Senior UX Researcher

LOVOO GmbH

Conducted qualitative discovery research to identify several opportunities to extend our user journey, which resulted in the new "Date Map" feature.
Performed quantitative validation (Survey, KANO) of major pain points and evaluation of viability and desirability of first solutions.
Ran >40 continuous, iterative UX tests from early mockups to prototypes to post-release testing in close collaboration with product design.
Conducted major yearly surveys across different segments in four markets (DACH & FRITES). Findings delivered major differentiation insights for the brand repositioning efforts of marketing.
Worked together with several stakeholders (CRM, Analytics, PM) to improve our continuous CSAT survey, e.g., by implementing an automated analysis of open-ended text answers.
Created templates for our reports and graphs based on stakeholder feedback and needs.
Collaborated with lead on our team vision, mission & roadmap.
Shared knowledge and new insights in creative & entertaining ways across the whole company.

Jan 2017 - Jan 2018

1 year 1 month

Graduate Research Associate

Dresden University of Technology

Participated in the project "Algorithmic Turn of the Public: Opportunities and Risks of ICT for Political Information Literacy" funded by BMBF, a mixed method study that combined qualitative interviews, CATI, user tracking, experience sampling, and diary study.
Led a seminar for 20 bachelor students to conduct their first empirical research project.

Oct 2016 - Nov 2019

3 years 2 months

Freelancer

Funkturm

Responsible for quantitative analysis and data journalism projects.
Provided social media consulting for several clients of the communications agency.

Industry Experience

See where this freelancer has spent most of their professional time.

Experienced in Information Technology, Advertising, Media and Entertainment, and Education.

Information Technology

Advertising

Media and Entertainment

Education

Business Area Experience

See which departments and functions this freelancer has contributed to most.

Experienced in Research and Development, Product Development, Strategy, Business Intelligence, and Marketing.

Research and Development

Product Development

Strategy

Business Intelligence

Marketing

Summary

Full Stack Mixed Methods Researcher & Strategist who is currently helping to reinvent dating @LOVOO. Passionate about systematizing, thinking in models and reducing complexity to enable informed decisions. Always challenging the status quo.

Languages

German

Native

English

Advanced

Education

Feb 2018 - Nov 2019

Dresden University of Technology (TUD)

NNGroup PhD Scholarship (unfinished) · Dresden, Germany

Oct 2012 - Dec 2016

Dresden University of Technology

M.A., Communication Science · Communication Science · Dresden, Germany

Oct 2009 - Sep 2012

Dresden University of Technology

B.A., Communication Science · Communication Science · Dresden, Germany

Certifications & licenses

Becoming A UX Strategist

Dresden University of Technology

Statistics

Experience

Total positions 4

Experience in Information Technology 4.5 y

Avg length 2 y 1 m

Longest experience 3 y 5 m

Expertise

Recent roles Senior UX Researcher & Strategist, Senior UX Researcher, Graduate Research Associate

Main industries Information Technology, Advertising, Media and Entertainment

Main business areas Research and Development, Product Development, Strategy

Qualifications

Highest degree Doctorate

Certifications earned 1

Profile

Created

June 2023

Last Update

January 2026

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Frequently asked questions

Do you have questions? Here you can find further information.

Where is Tim based?

Tim is based in Dresden, Germany and can operate in on-site, hybrid, and remote work models.

What languages does Tim speak?

Tim speaks the following languages: German (Native), English (Advanced).

How many years of experience does Tim have?

Tim has at least 8 years of experience. During this time, Tim has worked in at least 4 different roles and for 3 different companies. The average length of individual experience is 2 years and 11 months. Note that Tim may not have shared all experience and actually has more experience.

What roles would Tim be best suited for?

Based on recent experience, Tim would be well-suited for roles such as: Senior UX Researcher & Strategist, Senior UX Researcher, Graduate Research Associate.

What is Tim's latest experience?

Tim's most recent position is Senior UX Researcher & Strategist at LOVOO GmbH.

What companies has Tim worked for in recent years?

In recent years, Tim has worked for LOVOO GmbH.

Which industries is Tim most experienced in?

Tim is most experienced in industries like Information Technology, Advertising, and Media and Entertainment. Tim also has some experience in Education.

Which business areas is Tim most experienced in?

Tim is most experienced in business areas like Research and Development, Product Development, and Strategy. Tim also has some experience in Business Intelligence and Marketing.

Which industries has Tim worked in recently?

Tim has recently worked in industries like Information Technology.

Which business areas has Tim worked in recently?

Tim has recently worked in business areas like Product Development, Research and Development, and Strategy.

What is Tim's education?

Tim holds a Doctorate from Dresden University of Technology (TUD), a Master in Communication Science from Dresden University of Technology and a Bachelor in Communication Science from Dresden University of Technology.