Karoline Mess

Q: Where is Karoline based?

Karoline is based in Berlin, Germany .

Q: What languages does Karoline speak?

Karoline speaks the following languages: German (Native), Dutch (Native), English (Advanced), Italian (Elementary) .

Q: How many years of experience does Karoline have?

Karoline has at least 8 years of experience. During this time, Karoline has worked in at least 5 different roles and for 7 different companies . The average length of individual experience is 1 year and 1 month . Note that Karoline may not have shared all experience and actually has more experience.

Q: What is Karoline's latest experience?

Karoline's most recent position is UX Researcher & Designer at GC-GRUPPE .

Q: What companies has Karoline worked for in recent years?

In recent years, Karoline has worked for GC-GRUPPE , Craftnote - Handwerker App , Great Place to Work® Deutschland , modulr.design GmbH , and Karoline Mess .

Q: Which industries is Karoline most experienced in?

Karoline is most experienced in industries like Information Technology , Professional Services , and Telecommunication . Karoline also has some experience in Energy and Education .

Q: Which business areas is Karoline most experienced in?

Karoline is most experienced in business areas like Research and Development and Product Development .

Q: Which industries has Karoline worked in recently?

Karoline has recently worked in industries like Information Technology , Professional Services , and Telecommunication .

Q: Which business areas has Karoline worked in recently?

Karoline has recently worked in business areas like Product Development and Research and Development .

Recommended expert

Berlin, Germany

Experience

Apr 2023 - Present

3 years

UX Researcher & Designer

GC-GRUPPE

UX research & design for a new photovoltaic platform
Tasks:
UX strategy
Interviews
Workshops
Concept development
Prototyping
Testing

Aug 2022 - Apr 2023

9 months

Berlin, Germany

UX Researcher & Designer

Craftnote - Handwerker App

UX research & design for the Craftnote Handwerker-App (Web, iOS & Android)
Tasks: From research & requirement analysis to prototyping & visual design handover
Assisting a junior designer

Jul 2022 - Dec 2022

6 months

Berlin, Germany

UX Designer

Great Place to Work® Deutschland

Website redesign
Milestones:
UX audit
Google Analytics
UX heuristic analysis
Usability tests
UX benchmarking
Persona
JTBD
User journey
Sitemap & card sorting
Mid- & high-fidelity wireframes

Mar 2022 - Present

4 years 1 month

Berlin, Germany

UX Researcher & Designer

modulr.design GmbH

UX research & design for, among others, the GermanZero knowledge base
Tasks:
Research
Workshops
Concept development & validation
User interviews
Wireframing
Usability testing

Nov 2021 - Present

4 years 5 months

Germany

Freelance UX Researcher & Designer

I offer UX research and design support and consulting for SaaS companies.

After several years of agency experience, I became self-employed in 2021 to support SaaS companies in creating a captivating user experience, building stronger customer loyalty, and generating more revenue.

As a UX researcher and designer, I identify your target audience's biggest pain points and determine what conceptual and visual changes need to be made so users have a perfect experience.

If you'd like to get a feel for how I work, check out my website.

More info: [link]

Apr 2019 - Jul 2022

3 years 4 months

Germany

Specialist User Experience Designer

denkwerk

After my training at Ironhack, I was really able to get started at denkwerk. I joined as a Junior Experience Designer and, at the beginning, supported many different projects (Deutsche Telekom Privatkunden, Storck, pitches).

In the meantime, as a Specialist User Experience Designer, I design the user experience for various applications aimed at Deutsche Telekom's business customers. The focus is on conceptual design:

UX Research
Creating user journeys & user flows
Wireframing
Prototyping
User testing
Implementation support

Feb 2017 - Dec 2017

11 months

Utrecht, Netherlands

Research Assistant

Utrecht University

As a research assistant, I independently set up and ran several projects in social psychology.

My main activities:

Recruiting participants
Screening participants
Developing the questionnaire
Qualitative & quantitative data collection
Data analysis in SPSS and R
Presenting research project results

Industry Experience

See where this freelancer has spent most of their professional time.

Experienced in Information Technology, Professional Services, Telecommunication, Energy, and Education.

Information Technology

Professional Services

Telecommunication

Energy

Education

Business Area Experience

See which departments and functions this freelancer has contributed to most.

Experienced in Research and Development and Product Development.

Research and Development

Product Development

Summary

Hi, I'm Karo and I help SaaS companies create a delightful user experience to build stronger customer loyalty and generate more revenue.

WHAT I DO With UX research, I uncover your users' biggest pain points and how we can optimize the user experience so that you only develop what actually brings value, saving resources.

RESULTS: HOW I HELP

Confidence in design and development decisions.
Instead of multiple opinions, you get facts you don't have to argue over.
Increased success through a lean and focused UX approach.

WHO I DO THIS FOR?

Ambitious agencies & software development houses: I help you develop UX-optimized SaaS products to deliver the best possible results for your customers.
Ambitious startups & SMEs: Together, we identify your users' biggest pain points and fine-tune the user experience so your users are truly delighted and keep coming back.

Languages

German

Native

Dutch

Native

English

Advanced

Italian

Elementary

Education

Oct 2019 - Present

Siemens Professional Education

UX/UI Design

Oct 2019 - Jun 2019

Ironhack

UX/UI Design Academy

Oct 2016 - Jun 2018

Utrecht University

Master of Science (MSc) · Social and Health Psychology

...and 2 more

Certifications & licenses

HTML Fundamentals course

Mapping & diagramming

Miro essentials

CSS Fundamentals course

Membership Certificate

Statistics

Experience

Total positions 7

Experience in Information Technology 4.5 y

Avg length 2 y 4 m

Longest experience 4 y 4 m

Global Experience

Countries worked in 2 (Germany, Netherlands)

Primary country Germany

Expertise

Recent roles UX Researcher & Designer, UX Designer, Freelance UX Researcher & Designer

Main industries Information Technology, Professional Services, Telecommunication

Main business areas Research and Development, Product Development

Qualifications

Highest degree Master

Certifications earned 5

Profile

Created

January 2023

Last Update

July 2024

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Frequently asked questions

Do you have questions? Here you can find further information.

Where is Karoline based?

Karoline is based in Berlin, Germany.

What languages does Karoline speak?

Karoline speaks the following languages: German (Native), Dutch (Native), English (Advanced), Italian (Elementary).

How many years of experience does Karoline have?

Karoline has at least 8 years of experience. During this time, Karoline has worked in at least 5 different roles and for 7 different companies. The average length of individual experience is 1 year and 1 month. Note that Karoline may not have shared all experience and actually has more experience.

What roles would Karoline be best suited for?

Based on recent experience, Karoline would be well-suited for roles such as: UX Researcher & Designer, UX Designer, Freelance UX Researcher & Designer.

What is Karoline's latest experience?

Karoline's most recent position is UX Researcher & Designer at GC-GRUPPE.

What companies has Karoline worked for in recent years?

In recent years, Karoline has worked for GC-GRUPPE, Craftnote - Handwerker App, Great Place to Work® Deutschland, modulr.design GmbH, and Karoline Mess.

Which industries is Karoline most experienced in?

Karoline is most experienced in industries like Information Technology, Professional Services, and Telecommunication. Karoline also has some experience in Energy and Education.

Which business areas is Karoline most experienced in?

Karoline is most experienced in business areas like Research and Development and Product Development.

Which industries has Karoline worked in recently?

Karoline has recently worked in industries like Information Technology, Professional Services, and Telecommunication.

Which business areas has Karoline worked in recently?

Karoline has recently worked in business areas like Product Development and Research and Development.

What is Karoline's education?

Karoline holds a Master in Social and Health Psychology from Utrecht University and a Bachelor in Psychology from Amsterdam University College.

Does Karoline have any certificates?

Karoline has 5 certificates. Among them, these include: HTML Fundamentals course, Mapping & diagramming, and Miro essentials.

What is the availability of Karoline?

Karoline is immediately available for suitable projects.

What is the rate of Karoline?

Karoline's rate depends on the specific project requirements. Please use the Meet button on the profile to schedule a meeting and discuss the details.