Enver Bastanoglu - Interim Manager IT Service Provider

Q: Where is Enver based?

Enver is based in Erdweg, Germany and prefers 100% remote projects.

Q: What languages does Enver speak?

Enver speaks the following languages: German (Native), English (Advanced), Turkish (Elementary) .

Q: How many years of experience does Enver have?

Enver has at least 31 years of experience. During this time, Enver has worked in at least 19 different roles and for 18 different companies . The average length of individual experience is 2 years and 7 months . Note that Enver may not have shared all experience and actually has more experience.

Q: What is Enver's latest experience?

Enver's most recent position is Interim Manager IT Service Provider at DDE Dialog GmbH | PCS365 .

Q: What companies has Enver worked for in recent years?

In recent years, Enver has worked for DDE Dialog GmbH | PCS365 , Dehner Gartencenter , MSH Print & Service , Deutsche Luft- und Raumfahrt e.V. , and Autoscout 24 AG .

Q: Which industries is Enver most experienced in?

Enver is most experienced in industries like Information Technology , Retail , and Automotive . Enver also has some experience in Space Exploration , Advertising , and Manufacturing .

Q: Which business areas is Enver most experienced in?

Enver is most experienced in business areas like Information Technology , Product Development , and Procurement . Enver also has some experience in Operations , Project Management , and Customer Service .

Q: Which industries has Enver worked in recently?

Enver has recently worked in industries like Information Technology , Retail , and Professional Services .

Q: Which business areas has Enver worked in recently?

Enver has recently worked in business areas like Information Technology , Operations , and Strategy .

Recommended expert

Erdweg, Germany

Experience

Jul 2024 - Jan 2025

7 months

Interim Manager IT Service Provider

DDE Dialog GmbH | PCS365

Interim management of IT operations in the IT service provider business
Implemented ISO 27001 certification including preparation of all documentation
Implemented change processes and system migrations
Optimized operational workflows and realigned technical systems and administrative processes
Brought multiple large projects into production
Launched a new business line in the gaming PC sector

Jan 2024 - Jul 2024

7 months

Interim Manager Application Management

Dehner Gartencenter

Interim management of IT operations on legacy systems and preparation for the switch to SAP S/4HANA
Changes in IT operations and service (MS Navision to SAP S/4HANA)
Operation and interface management for peripheral systems in the legacy environment
Application operations for DiVA/Navision and Salesforce
Designed data protection and IT security concepts as well as deletion policies before, during, and after migration

Dec 2022 - Dec 2023

1 year 1 month

Interim Manager Printer Service Provider

MSH Print & Service

Restructured IT operations and services of a nationwide printer service provider
Took over management and prepared the company for acquisition by a financial investor
Redesigned and rebuilt administrative processes after company collapse
Guided company into an orderly insolvency process and developed turnaround and continuation plans
Restarted operations (reduced staff from 95 to 23 employees)

Jun 2021 - Nov 2022

1 year 6 months

Interim Manager Application Management

Dehner Gartencenter

Interim management and transition to an ITIL process-driven operation
Transferred responsibility for the ERP & CRM system from the business unit to IT
Introduced ITIL processes
Application operations for DiVA/Navision and Salesforce
Supported the S/4HANA implementation
Developed data protection and IT security concepts as well as deletion policies

Jan 2021 - May 2021

5 months

Interim Manager Operations Management

Deutsche Luft- und Raumfahrt e.V.

Supported the operations management team part-time
Transitioned operational processes to an external service provider
Redesigned operational processes, reducing costs by 3%
Prepared for the data center relocation of the SAP service provider
Tendered SAP projects

Aug 2020 - Mar 2021

8 months

Interim Manager Employee Tech

Autoscout 24 AG

Interim head of Employee Tech after carve-out from Scout AG
Shutdown of two data centers and full cloud migration (AWS, Azure)
Requirement engineering and contract management
Test management for system migration
Design and management of the tender for network service providers
Reorganization of Service Desk, Application Services, IT Security Response Team and Business Services
Alignment to ITIL in agile ITSM
Preparation of decision templates and business cases
Achieved mid-six-figure savings

Mar 2018 - Sep 2020

2 years 7 months

Head of IT Department and IT Manager DLR / EU Galileo

DLR Gesellschaft für Raumfahrtanwendungen

Expanded IT department from 5 to 43 employees
Built, modernized and transformed the IT landscape into a production-oriented IT department
Introduced ITIL-based service management
Modernized server infrastructure without downtime for Galileo or GCC (370 racks)
Requirement engineering and technical contract management for a multi-billion contract
Designed and acquired four new global IT services worth millions of euros
Split migration of SAP R/3 into separate instances and preparation for SAP S/4Hana
Responsible for personnel, budget and planning

Oct 2015 - Feb 2018

2 years 5 months

Interim IT Manager / Interim Head of IT Department

DLR Gesellschaft für Raumfahrtanwendungen

Advised the IT management of DLR GfR
From Feb. 2016 Interim IT Manager for the Galileo project
From Oct. 2016 Interim Head of IT Department for the entire DLR GfR
Built up the IT organization and departmental structures

Mar 2015 - Sep 2015

7 months

Tender Lead for Log-IT Platform

System Alliance Europe

Designed tender documents for the redesign of the Log-IT platform
Provided architecture consulting on microservices, ESB and DevOps approach
Requirement engineering and contract management
Negotiations with the bidding consortium
Evaluated offers and optimized awarding, achieving 6% total savings
Prepared decision documents for shareholders

Mar 2014 - Feb 2015

1 year

Technical Project Manager ABIS and eArchive

Giesecke & Devrient

Technical project management for ABIS (biometric identification and de-duplication) and eArchive
Planning and detailed concept within time and budget
Conceptualized supporting technologies
Requirement engineering, test and contract management
Led development as Product Owner for external and internal teams

Dec 2013 - Feb 2014

3 months

Technical Project Manager Loyalty Program

ProSiebenSat1 Digital

Technical pre-planning for the introduction of a loyalty program for the P7S1 group
Integration of a payment system into a mobile TV application
Coaching and consulting on Scrum in V-model processes
Preparation of the development process
Requirements management and system architecture between business unit and technology

Nov 2012 - Oct 2013

1 year

Scrum Master Middleware Project

BMW AG

Consultation, design, and shaping of the development process for about 40 employees in Scrum teams
Coaching on Scrum best practices
Leading the development process for three teams
Employee development and double-digit process cost improvements
Technical consulting and coaching of the Product Owners

Mar 2012 - Oct 2012

8 months

Product Owner / Project Manager MSS and EPSA

Audi AG

Design and technical development of the Meta Search Service (MSS) and the EPSA web analytics solution in the EPP 2.0 project
Development of secure, profile-based search now deployed across VW
Coaching and consulting on best practices
Requirements management for MSS, PKI and EPSA
Modeling of the domain architecture and profiling algorithms
POC development, effort estimation, and development leadership

Aug 2011 - Feb 2012

7 months

Product Owner / Subproject Manager Global Loyalty Management Platform

Loyalty Partners

Consulting and functional design of the eCommerce structure and the Global Core Loyalty Management Platform (PAYBACK)
Product Owner for teams in India
Requirements management for the Global Core Platform
Modeling of the domain architecture and data models
Analysis and optimization of online/eCommerce processes
Test definition and test management

Mar 2010 - Aug 2011

1 year 6 months

IT Design & Project Manager BMW.next / Newsletter Tool

BMW AG (via MVI Solve-IT)

IT design and functional development of the eCommerce structure for BMW AG
Subproject management of Digital User Management (DUM)
Project management and technical concepts for the global newsletter tool
PKI infrastructure concept
Software and solution evaluation for WCMS & newsletter tool
Interface definition, release management, and test management

Mar 2007 - Feb 2011

4 years

Sole Managing Director of Technology & Managing Director DACH

PROADDRESS GmbH

Technology management of the PROADDRESS Group (6 data centers, around 260 developers)
Building and leading the DACH franchise system (around 350 employees internationally)
Development of high-security and high-availability solutions for profiling and email marketing
Online marketing consulting including email, mobile/SMS, social commerce, display marketing
Data mining and profiling technology
Process integration between marketing, logistics, and sales

Jun 2005 - May 2009

4 years

Interim Managing Director of Trade and Production

PB Import & Export / Vordermann Filter

Management of trading (around 10 employees) and production (around 70 employees) in the automotive supply industry
Trading and production of filter paper, and sales of machinery, metals, and building materials
Establishment of a joint venture for filter manufacturing in the Far East

Apr 2004 - Jun 2005

1 year 3 months

Managing Director, System House

Amira Handels GmbH

Managing director of a system house for printers, fax, IT, telecommunications, and services in the insurance sector (up to 90 employees)
Corporate restructuring and turnaround management
Employee outplacement and development of new business areas
Internationalization of the customer base (India, China, USA)

Apr 1999 - Apr 2004

5 years 1 month

Managing Partner and Managing Director

ebsolution

Founding and management of a system house providing IT services and software development (up to 8 employees)
Development of a quality management tool for hearing aid acousticians
IT service offerings
Sale of the business to Amira at the end of 2003

Aug 1991 - Nov 1996

5 years 4 months

Clerk in Wholesale and International Trade

M.E.B.

Part-time work in the family business for goods import/export to Turkey and the Middle East
Purchasing, sourcing, and customer support including international sales

Industry Experience

See where this freelancer has spent most of their professional time.

Experienced in Information Technology, Retail, Automotive, Space Exploration, Advertising, and Manufacturing.

Information Technology

Retail

Automotive

Space Exploration

Advertising

Manufacturing

Business Area Experience

See which departments and functions this freelancer has contributed to most.

Experienced in Information Technology, Product Development, Procurement, Operations, Project Management, and Customer Service.

Information Technology

Product Development

Procurement

Operations

Project Management

Customer Service

Summary

since 1997 to today M.Sc. Business Informatics Project management experience: > 20 years People management experience: > 17 years Work abroad: > 4 years

Comprehensive consulting on complex digitalization issues:

Multiple transitions of full IT processes from mainframe data centers to ITIL and complete outage-free infrastructure renewal during live operation.
Technical concepts, contract negotiations, setting up an IT department, expanding IT security for the EU Galileo navigation system project
Designed and built an ABIS and eArchive, now used in 8 countries
Designed a secure, user-profile-based search for Audi AG, now used across VW group
Successful team expansion and restructuring of teams and processes
Data protection and IT security - advisor to the Bavarian state government on "Data Protection - Autonomous Driving"
Built a large e-commerce and personalized advertising franchising company
Turnaround of two IT service providers (approx. 100 employees each)
Set up and managed an IT service provider with 20 employees and successfully sold the company
ISO 27001 certification for an IT service provider in under 6 months

Experience in trade and SCM activities:

SCM and logistics in trade and automotive
Set up a filter paper plant as a joint venture in China
Successful implementation of various ERP solutions at mid-sized customers (SelectLine, Navision, SAP Business One, migration R/3 to S/4 HANA)

Skills

Technical Skills:

Digitalization And Project Management
Requirements Management / Requirement Engineering
It System Design & Middleware Concepts
Data Protection, Data Security, It Security, Bsi Basic Protection
Itsm According To Itil, Cobit, Iso 27001, Kritis, Nis2
Software Evaluations And Tenders
Agile Development With Scrum, Kanban
Infrastructure Design
E-commerce And Trade Processes
Data Mining, Profiling Techniques, Personalization, Loyalty Management

Company Management:

Process Design And Process Management
Contract And Negotiation Management
Supply Chain Management
Logistics Control In Wholesale & Foreign Trade
Business Development
Production Partnerships
Sales And Relationship Management
Technical Sales & Customer Support
Staff Management And Development

Product Knowledge:

Ms Office Products (Incl. Microsoft 365), Windows Clients / Servers, Azure, Aws, Various Cloud Providers
Ms Visio, Ms Project, Sap R/3 & S/4 Hana
Various Mind Mapping Tools, Atlassian Tool Stack (Jira, Confluence…), Slack, Zoom, Teams

Methods And Tools:

Scrum, Kanban, Various Waterfall & Hybrid Agile Models - Agile Approach Is My Focus
Transition From V-model Structures To Agile It Project Management
Itil Service Processes, Itsm, Cobit, Gdpr
Bpmn 2.0 Modeling, Aris, Uml
Bsi Methodology For It Security, It Basic Protection, Nis2, Kritis
Din Iso 27001, Iso 9001

Languages

German

Native

English

Advanced

Turkish

Elementary

Education

Oct 2015 - Aug 2019

TH Deggendorf

Master of Science, Data Mining & IT Consulting · Business Informatics · Deggendorf, Germany

Mar 2003 - Sep 2007

TH Deggendorf

Bachelor of Information Systems and Management, E-Business, Business Management · Business Informatics · Deggendorf, Germany

Oct 1998 - Feb 2003

Fachhochschule Kempten

Intermediate Diploma, Mechanical Engineering · Industrial Engineering · Kempten, Germany

Certifications & licenses

University Certificate in Lean & Kaizen

DIN EN ISO/IEC 17024:2012 Certified Data Protection Officer

Six Sigma Yellow Belt

Professional Scrum Master

ITIL Foundation Certificate in Service Management V3.0

Statistics

Experience

Total positions 20

Experience in Information Technology 13.5 y

Avg length 1 y 8 m

Longest experience 5 y 3 m

Expertise

Recent roles Interim Manager IT Service Provider, Interim Manager Application Management, Interim Manager Printer Service Provider

Main industries Information Technology, Retail, Automotive

Main business areas Information Technology, Product Development, Procurement

Qualifications

Highest degree Master

Certifications earned 5

Profile

Created

January 2025

Last Update

March 2026

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Frequently asked questions

Do you have questions? Here you can find further information.

Where is Enver based?

Enver is based in Erdweg, Germany and prefers 100% remote projects.

What languages does Enver speak?

Enver speaks the following languages: German (Native), English (Advanced), Turkish (Elementary).

How many years of experience does Enver have?

Enver has at least 31 years of experience. During this time, Enver has worked in at least 19 different roles and for 18 different companies. The average length of individual experience is 2 years and 7 months. Note that Enver may not have shared all experience and actually has more experience.

What roles would Enver be best suited for?

Based on recent experience, Enver would be well-suited for roles such as: Interim Manager IT Service Provider, Interim Manager Application Management, Interim Manager Printer Service Provider.

What is Enver's latest experience?

Enver's most recent position is Interim Manager IT Service Provider at DDE Dialog GmbH | PCS365.

What companies has Enver worked for in recent years?

In recent years, Enver has worked for DDE Dialog GmbH | PCS365, Dehner Gartencenter, MSH Print & Service, Deutsche Luft- und Raumfahrt e.V., and Autoscout 24 AG.

Which industries is Enver most experienced in?

Enver is most experienced in industries like Information Technology, Retail, and Automotive. Enver also has some experience in Space Exploration, Advertising, and Manufacturing.

Which business areas is Enver most experienced in?

Enver is most experienced in business areas like Information Technology, Product Development, and Procurement. Enver also has some experience in Operations, Project Management, and Customer Service.

Which industries has Enver worked in recently?

Enver has recently worked in industries like Information Technology, Retail, and Professional Services.

Which business areas has Enver worked in recently?

Enver has recently worked in business areas like Information Technology, Operations, and Strategy.

What is Enver's education?

Enver holds a Master in Business Informatics from TH Deggendorf, a Bachelor in Business Informatics from TH Deggendorf and a Bachelor in Industrial Engineering from Fachhochschule Kempten.

Does Enver have any certificates?

Enver has 5 certificates. Among them, these include: University Certificate in Lean & Kaizen, DIN EN ISO/IEC 17024:2012 Certified Data Protection Officer, and Six Sigma Yellow Belt.

What is the availability of Enver?

Enver will be available full-time from March 2026.

What is the rate of Enver?

Enver's rate depends on the specific project requirements. Please use the Meet button on the profile to schedule a meeting and discuss the details.