Andreas Türkner-IT Contract, IT Project & IT Service Management // Interim Management
Check rate
Experience
Subproject Lead DLD Nearshoring
Bank-Regulated Environment (NDA)
- Analysis and assessment of the approach model
- GAP analyses (sourcing readiness) and process analysis
- Process documentation
- Channeling and evaluation of department requirements
- Monitoring of the service provider/nearshoring partner
Consultant Contract Management, IT Operations and Process Optimization
Public Service/Ministry (NDA)
- Analysis of the service description in the context of the outsourcing contract
- Creation of syntheses from contract analyses
- Process analysis and redesign for various operational departments (ITIL)
- Assessment and creation of contract changes
Senior Management Consultant
Cancom ICT Service GmbH (Telefónica o2 Germany GmbH)
Contract execution and review
Definition of contractual terms and requirements with the client
Definition and negotiation of contract amendments related to project scope and contract fulfillment
Development and implementation of cost optimization strategies
Setup of IT project proposals and business development
Service management of an ITIL-based operation
Process management for ITIL processes with a focus on SLM/SLA management
Service transition to the successor provider
Additional cost savings of approx. 7% p.a. through adjustment of the operating organization
Personnel savings through service optimization
Management of large parts of an outsourcing tender focusing on operations, security, and transition concepts
Successful and complete handover of IT services to the successor provider
Transition Manager / Consultant Contract Management
Cancom SCS GmbH (Telefónica o2 Germany GmbH)
Project transition manager and project manager for various subprojects
Operations management
Definition of the contractual framework for Cancom SCS GmbH
Consulting on contract adjustments and amendments
Successful adjustment of the contract draft in favor of Cancom while maintaining the project scope
Key involvement in several successful contract renewals
Project completion without penalty payments
Successful delivery of multiple subprojects on time and within budget
Business and Process Consultant
Cancom NSG GmbH (Telefónica o2 Germany GmbH)
Advising the management board on the "Telefónica" project strategy
Advising on ITIL framework and ISMS topics
Successful handover of project leadership and project management to the new project manager without affecting ongoing operations
Project Manager IDo Client Refresh Region
Cancom NSG GmbH/MTBD GmbH (MAN Truck und Bus Deutschland)
Planning a client hardware refresh (2600 clients) at around 180 sites
Planning and setting up the installation environment and logistics
Implementing an agile project management structure
Completing the project exactly on time and within budget
Building Cancom's reputation as a reliable service provider
Managing Director
Verity Products GmbH
- Business & IT Consulting Services
- Commodity Trading
Operations Manager Desktop Server Services/Service Delivery Management
Cancom NSG GmbH (Telefónica o2 Germany GmbH)
Responsible for a complex ITIL-based operational IT environment (telecom, AD, W2Kx, UNIX/Linux, VM, Notes, proxy, network, security appliances, storage)
Contract management
Ensuring operational service delivery according to contractual requirements
Vendor management
Proposal management
Ensuring compliance with IT standards (ITIL V2 & V3, ISO20000, ISO27000)
Ensuring ongoing service improvement while optimizing costs
Establishing and optimizing project quality management
Acquiring and managing various subprojects
Introducing a cost-optimized organizational structure
Building an efficient team through teambuilding and fostering entrepreneurial thinking
Avoiding penalties through exceptional team motivation and solid negotiations
Expanding the scope of work by integrating additional services and projects
Transition Manager Service Transition
Cancom NSG GmbH/T-Systems IDS GmbH/Telefónica o2 Germany GmbH
Reviewing and understanding a complex outsourcing contract
Assessing the customer environment against the outsourcing contract
Addressing deviations with the customer and tracking and evaluating the returned results (OPL)
Fully covering the obligations of the outsourcing contract
Successfully taking over services and change of control on time and within budget
Evaluating existing organizational structures and identifying key personnel
Reviewer of ITIL Service Manager training materials
Continental Software GmbH
- Reviewing training materials for "ITIL Service Manager" (Red Badge)
Project Developer
Biergarten China Ltd
- Concept and business plan for a beer garden in China
Project Manager
CFBM Systems GmbH
- Implementation of inventory software according to ITIL standards
Interim Support Network Project
Swissport International Ltd.
- Support of a multi-site network project
Consultant Incident and Problem Management
Münchner Rück AG
Technical Documentation Specialist
AvCraft GmbH
- Technical documentation (DO728)
Team Leader Incident/Problem/SLA Management
BMW AG
Technical Documentation Specialist
Dornier Fairchild GmbH
- Technical documentation (DO328)
Project Manager
BMW AG
Partner/Managing Director
Digitale Phantasien GbR/DigiPhant GmbH
- Financial controlling
- IT Project Mgmt.
- Business Strategy
- CRM and Acquisition
Independent IT Consultant
at IT Consulting
- Interim Mgmt.
- ISO20000 Service Mgmt.
- Senior Mgmt. Consulting
- ISO27000 ISMS
- ITSM Consulting
- COBIT 4.1 + 5
- ITIL V2, V3, V4
- Project Mgmt.
Industry Experience
See where this freelancer has spent most of their professional time.
Experienced in Information Technology, Telecommunication, Banking and Finance, Professional Services, Automotive, and Aerospace and Defense.
Business Area Experience
See which departments and functions this freelancer has contributed to most.
Experienced in Project Management, Information Technology, Operations, Strategy, Sales, and Finance.
Summary
I have built a solid track record in driving IT consulting and project management across a range of industries, from banking to public service and telecommunications. My work involves analyzing complex processes, optimizing contracts, and streamlining service delivery following ITIL and ISO standards. I excel at process analysis, cost and personnel optimization, and improving vendor management while ensuring clear documentation and effective communication.
I have consistently delivered improvements in operational efficiency and cost savings, with proven success in transitioning projects and managing large-scale implementations. I bring practical insight from hands-on experience combined with up-to-date certifications in ITSM, ITIL, and ISO standards, ensuring a straightforward and reliable approach to each challenge.
Skills
- Ability To Capture Stakeholders' Interests And Enforce Their Requirements
- Analysis And Optimization Of Inefficient Structures
- Negotiation And Mediation Skills
- Strong Teamwork And Excellent Leadership Qualities
- Experience In A Multinational Environment And Leading Decentralized Teams
- Entrepreneurial Thinking
- Strong Focus On Results
Languages
Education
University of Augsburg
Law · Augsburg, Germany
Ludwig Maximilian University of Munich
Law · Munich, Germany
Certifications & licenses
ITIL V4 – Managing Professional
AXELOS
ISO 27000 Auditor Certificate In ISMS
TUEV
COBIT Practitioner 4.1
ISACA
Foundation Examination COBIT V5
APMG
ISO20000 Consultant / Manager Certificate In ITSM
TUEV/EXIN
ISO27000 Prof Cert - Governance, Risk & Compliance
TUEV
ITIL Expert V3
APM
ITIL Service Manager Certificate V2
TUEV/EXIN
ISO 20000 Internal Auditor
TUEV
ISO27000 Prof Cert - Secure Business Environment
TUEV
ISO20000 Update ISO20000:2018
n/a (mITSM)
Statistics
Experience
Expertise
Qualifications
Profile
Frequently asked questions
Have questions? Find more information here.
Average rates for similar positions
Rates are based on recent contracts and do not include FRATCH margin.
Similar Freelancers
Discover other experts with similar qualifications and experience
Karl-Heinz Reis
Markus Marschollek
Tobias Greiner
Federico Leefhelm
Paul Karnowka
Luca Pacor
Wilhelm Haupt
Robert Francia
Achim Klein
Zoran Jovanovic
Experts recently working on similar projects
Freelancers with hands-on experience in comparable project as a Subproject Lead DLD Nearshoring
Andreas Zimmermann
Christoph Hansen
Michael Holle
Luca Pacor
Jürgen Kasch
Christiane Neher
Andreas Adloff
Markus Marschollek
Michael Schwendemann
Daniel Bacon
Nearby freelancers
Professionals working in or nearby Puchheim, Germany
Burak Karakoc
Andreas Lober
Katharina Hurler
Thomas Müller
Jan Fiedler
Athanasios Sarakatsanis
Bernd Steckenbauer
Martin Petermann
Stefan Corsten
Michael Koschnike
Most recent projects
FRATCH works with many companies and recruitment agencies. Here you will find our recently posted projects and opportunities.
