Stefan Fröhlich-Senior Consultant – Go-to-Market, Growth & Digital Transformation
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Experience
Managing Partner & Co-Founder
IMPLENEX
- Founded, built & scaled a management consulting firm for go-to-market, growth, and digital transformation
- End-to-end brand building: CI/CD, website & social media presence as a consistent digital identity
- Set up a B2B marketing & sales funnel including CRM for structured lead generation
- Developed & built a service portfolio & verticals: e.g., AI board for strategic GenAI alignment and a go-to-market/growth vertical for the food industry
- Established a partner network for co-delivery
- Acquired, onboarded & delivered consulting mandates
Senior Consultant Digitalization & Innovation
SRH Holding (SdbR)
- Strategy advisor at holding level (brand, digitalization, innovation management) for VP/Director level
- Designed & piloted a data-driven reputation/social listening platform with real-time dashboard, KPI aggregation & alerting for early crisis detection; board reporting & derived recommendations
- Developed a social media and paid media strategy to market healthcare services on social platforms: created a flagship presence for the health brand
- Increased brand awareness & reach; defined content, channel, audience & targeting strategies; planned budget & resources
- Strategy consulting for digital patient acquisition along the patient journey (from first contact to aftercare) including KPI-based campaign management
- Prepared decision templates for the board & committees in coordination with relevant stakeholders
Senior Marketing Consultant – Go2Market
Telefónica Germany GmbH & Co. OHG
- Developed a comprehensive FTTH go-to-market strategy (B2C) including target audience, journey & channel strategy
- Built a scalable sales & marketing structure from scratch
- Designed & managed a 360° multichannel campaign (online/social, SEA, OOH, direct mailings, POS, telesales, door-to-door, PR)
- Data-driven optimization: segmentation via DataCube, conversion & channel performance analyses
Impact: scaled from 0 to 1,500 contracts per month within 12 months.
Management Consultant
Freelance Consulting Firms
- Senior consulting mandates for large corporations & mid-sized companies through consulting firms (e.g., Blackmint, PRETTY GOOD IDEAS)
- Focus areas: strategic consulting in go-to-market & growth, marketing & sales, CRM & product
- Led & executed projects in digital transformation & GenAI (AI/ML)
- Data-driven campaign management, KPI/BI reporting, and digital transformation
Senior Consultant CRM & Product Management
1&1 Telecommunication SE
- Designed, managed & evaluated retention campaigns for the DSL existing customer portfolio (multichannel: CRM, online, telesales)
- Data-driven retention framework including AI/machine learning churn prediction; segmentation models, KPI & A/B testing structure, dynamic offer logic
- DSL product strategy & propositions including differentiated retention mechanics (last-save logic, free speed upgrades, consumer electronics incentives)
- Regulatory product adjustments due to the 2021 Telecommunications Act amendment: rapid launch of product-specific DSL & service offers, securing the ADSL existing customer base
Impact: +18% win-back rate, −12% churn rate (vs. previous year), scalable retention & campaign model, strong C-level buy-in.
Project Manager Website Relaunch & E-Commerce Consultant
Klosterbrauerei Irsee GmbH
- End-to-end PMO across all project phases: planning, concept, development, testing, launch, evaluation & handover
- Strategic consulting on website concept, UX architecture and conversion optimization; translating business goals into buyer personas, customer journeys, KPI setup and technical requirements (CMS, payment systems, interface to hotel booking software)
- Managing an interdisciplinary team of website designers, developers, brand and SEO specialists; regular stakeholder working sessions to clarify requirements
- Designing & launching a standalone e-commerce shop for beer & merchandising including legal requirements (age rating, data protection) and multilingual support
- Integrating social media channels into overall communication; interactive product module to showcase the beer range
Impact: Integrated brand website across three business lines (brewery, hotel, guesthouse); new direct sales channel reducing marketplace dependence; direct booking mechanism with interface to booking software.
Project Manager & Marketing Consultant, Contemporary Art Gallery
Heldenreizer Contemporary GmBH
- Developing an integrated marketing strategy across four areas: branding & communication, PR, social media and website
- Branding & Communication: refining positioning, advising on copy & design for consistent brand perception
- Social Media: updating Facebook & Instagram profiles, content planning & publishing, event promotion, and optimizing sponsored ad management
- Website: advising on gallery website optimization and designing & implementing a dedicated exhibition landing page
Impact: increased awareness, reach and registrations for the exhibition; qualified leads & opt-ins as an asset base; reusable marketing assets (landing page, social setup, press distribution list).
Strategic Advisor & Co-Delivery
PRETTY GOOD IDEAS GmbH
- CEO sparring on positioning, service portfolio & consulting development
- Co-delivery in client engagements across multiple industries (health insurance, healthcare, architecture, real estate, cosmetics)
- Strategic support: brand, customer journey, website relaunch, social marketing & channel setup
- Developing & running the premium format "AI Survival Camp" for strategic GenAI alignment
Project Lead / Product Owner
AccorHotels Deutschland GmbH
- Designing & setting up a central digital marketing platform (MarTech) for franchise hotels, with end-to-end responsibility for the go-to-market rollout (DACH) including roadmap, use cases, user stories & automation logic
- Agile product ownership in collaboration with software development, marketing & IT
- Driving digital transformation & change adoption across headquarters and local business units
Impact: significantly reduced internal effort, scalable campaign delivery, strong C-level buy-in.
Team Lead Marketing & Sales
ADAC Finanzdienste GmbH
- Developing & managing the go-to-market strategy for the credit card product relaunch including mobile pay feature (financial services / payment)
- Designing & managing an integrated 360° campaign (ATL & BTL) across radio, SEA, online display & video, social media, affiliate, newsletter, as well as print and online ads, managing a seven-figure media budget and creative, media, and digital agencies
- Owning the creative concept and production of all marketing materials
- Online sales responsibility including website, application flow and landing pages with continuous UX, SEO & conversion optimization (A/B testing, personalization, programmatic)
- Data-driven reporting on financial services KPIs (CPO, ROI, approval & legitimacy rates) including recommendations
Impact: seamless funnel management from awareness to online completion; building reusable best cases (content marketing, A/B testing, programmatic advertising) as standards.
Manager Marketing & Digitization
ADAC Finanzdienste GmbH
- Lead marketing & sales (financial services)
- 360° campaigns (ATL/BTL) along the customer journey
- Full-funnel online marketing & sales of financial services products
- Product ownership (websites/landing pages, agile)
- KPI reporting & data-based optimization
- Lead digitization projects in marketing & sales (KPI dashboards, content marketing, programmatic advertising, personalization, etc.)
Social Media & Content Manager O2
Telefónica Germany GmbH & Co. OHG
- End-to-end responsibility for paid social, influencer & content marketing campaigns (B2C)
- Strategic development of o2's social media channels (Facebook, Instagram, Twitter, YouTube)
- Campaign lead & agency management (creation, content, influencers, media)
- KPI reporting via web analytics & Social Business Manager
- Strategic responsibility for and development of the online presence of the o2 Gurus
- Management decision papers
Highlights: Launch, storytelling & influencer campaigns with double-digit million reach and measurable lead generation, including an iPhone launch campaign (13M reach, 7.9% interaction rate, 24K leads), a storytelling campaign for the network merger (45M reach, 9.4% interaction rate).
Project Manager Sports & Lifestyle
powerpress medien GmbH
- PR, sponsorship & event marketing (e.g., South German premium brewery × record-holding football club)
- Media & press relations, building & maintaining international press lists, media accreditation
- Social media management for the club brand; PR clipping reports as a basis for decision-making
Industry Experience
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Experienced in Healthcare, Cosmetics, Construction, Insurance, Real Estate, and Professional Services.
Business Area Experience
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Experienced in Marketing, Strategy, Business Intelligence, Project Management, Sales, and Product Development.
Summary
- Senior Consultant with 13+ years of experience in go-to-market, growth, marketing & sales, and digital transformation – as a management consultant for leading brands in telecommunications, financial services, healthcare, hospitality, food & beverages, and media.
- I lead cross-functional programs end-to-end: go-to-market and growth strategies, product launches and sales setup, multi-channel campaigns, customer journeys, retention, as well as digital and GenAI initiatives.
- Strong in data-driven management – KPI frameworks, dashboards & reporting, performance and conversion analysis – and translating insights into management decisions.
- Experienced in MarTech, web/marketing analytics & BI (Power BI, Tableau, Qlik Sense, Google Analytics, Google Data Studio), and in cross-functional leadership of marketing, media, brand, product, data, and IT teams as well as agencies.
Skills
Go-To-Market & Launch G2m Strategy & Management · Product Launch & Rollout · Launch Concepts · Sales Setup & Channels (Online, Pos, Telesales, Door-To-Door, Field) · Ftth/Telco G2m · New Customer Acquisition · Value Proposition & Pricing
Growth & Commercial Commercial Growth · Growth Strategy · Demand & Lead Generation · B2b Marketing & Sales Funnel · Pipeline/Funnel Management · Scaling Go-To-Market Structures · Conversion Optimization · Retention & Customer Lifecycle
Management Consulting & Strategy Strategy Consulting · C-Level Sparring & Decision Templates · Business Case & Roi Evaluation · Operating Model & Process Design · Transformation Program Leadership · Pmo · Market & Competitor Analysis · Stakeholder & Change Management · Workshop Facilitation
Marketing & Campaigns 360° Campaign Management (Atl/Btl, On- & Offline) · Multi-Channel (Sea, Display & Video, Social, Affiliate, Newsletter/Email, Ooh, Pr, Pos) · Brand & Brand Communication · Content & Influencer Marketing · Media Planning & Agency Management
Marketing Analytics & Bi Kpi Frameworks · Dashboards & Reporting · Web/Marketing Analytics (Google Analytics/Ga4) · Data Visualization (Power Bi, Tableau, Qlik Sense, Google Data Studio) · Funnel/Touchpoint/Conversion Analysis · A/B Testing · Segmentation & Attribution · Data Cubes
Product & Digital Product Management & Product Ownership · Roadmap & Backlog · Website/Landing Page Relaunch · Digital Commerce · Ux/Conversion Optimization · Crm (Hubspot, Pipedrive) & Marketing Automation
Genai & Automation Genai Strategy & Use Cases (Implenex Ai Board) · Ai Roadmap & Enablement · Workflow Automation (N8n, Make)
Project & Collaboration Agile (Scrum) & Classic Pm · It Project Management (Cross-Functional) · Cross-Functional Stakeholder Management · Budget & Controlling · Documentation & Visualization
Languages
Education
University of Applied Management
Diploma in Business Administration (FH) · Business Administration · Erding, Germany · 2.1
Areas of study:
- Marketing & communication
- Sports management
- Event management
Thesis: “Social Media Marketing as a Communication Tool for Semi-Professional Football Clubs” (grade 1.3) – early, in-depth exploration of social media & content marketing, which laid the foundation for my later expertise in campaigns, digital marketing, and go-to-market strategies.
Certifications & licenses
AI BUSINESS STRATEGIES & APPLICATIONS
University of California, Berkeley
AI FOR BUSINESS
Wharton Business School, University of Philadelphia
DIGITAL MARKETING & LEADERSHIP PROGRAM
Squared by Google
LEAN SIX SIGMA YELLOW BELT
Telefónica Germany GmbH & Co. OHG
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