Oliver Hickfang-Head of Partnerships
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Experience
Head of Partnerships
Berlinale
Strategic and operational management: strategy, marketing, communications, sponsorship, lead management, growth campaigns as well as customer success, partly AI-supported
Setup and process design in CRM and customer journey
Design and implementation of proactive targeting strategies as well as innovative marketing initiatives based on market and KPI analyses
Stakeholder management with internal/external interfaces and agencies
Steering and monitoring of SEO/SEA campaigns as well as website relaunches, email automation, PR and content campaigns as well as various performance marketing and social media campaigns
Creation of the product value proposition as well as further development of the UX/UI of website and print materials
Selection, leadership and development of teams (up to 17 staff)
Participation in conferences and trade fairs as speaker and moderator
Tripled lead numbers through digitization of marketing and sales processes
Significant increase in profitability through optimization of the customer journey and marketing automation
New customer acquisition and business development through product extension and funnel optimization
Head of Marketing
aconium
Strategic and operational management: strategy, marketing, communications, sponsorship, lead management, growth campaigns as well as customer success, partly AI-supported
Setup and process design in CRM and customer journey
Design and implementation of proactive targeting strategies as well as innovative marketing initiatives based on market and KPI analyses
Stakeholder management with internal/external interfaces and agencies
Steering and monitoring of SEO/SEA campaigns as well as website relaunches, email automation, PR and content campaigns as well as various performance marketing and social media campaigns
Creation of the product value proposition as well as further development of the UX/UI of website and print materials
Selection, leadership and development of teams (up to 17 staff)
Participation in conferences and trade fairs as speaker and moderator
Tripled lead numbers through digitization of marketing and sales processes
Significant increase in profitability through optimization of the customer journey and marketing automation
New customer acquisition and business development through product extension and funnel optimization
Interim Head of Marketing
eBazaaris
Strategic and operational management: strategy, marketing, communications, sponsorship, lead management, growth campaigns as well as customer success, partly AI-supported
Setup and process design in CRM and customer journey
Design and implementation of proactive targeting strategies as well as innovative marketing initiatives based on market and KPI analyses
Stakeholder management with internal/external interfaces and agencies
Steering and monitoring of SEO/SEA campaigns as well as website relaunches, email automation, PR and content campaigns as well as various performance marketing and social media campaigns
Creation of the product value proposition as well as further development of the UX/UI of website and print materials
Selection, leadership and development of teams (up to 17 staff)
Participation in conferences and trade fairs as speaker and moderator
Tripled lead numbers through digitization of marketing and sales processes
Significant increase in profitability through optimization of the customer journey and marketing automation
New customer acquisition and business development through product extension and funnel optimization
Head of Marketing and Webmaster/Online Marketing Lead
Bundesverband mittelständische Wirtschaft
Steering and monitoring of all marketing-related processes nationally and internationally
Leadership of the marketing team (7 staff)
Development and implementation of marketing strategies and measures to increase brand awareness and lead generation
Repositioning of media in the audiovisual sector, development and launch of a podcast as well as short videos and image content for social media
Introduction of a strong incentive strategy
180-degree turnaround during the COVID-19 pandemic to an online-first strategy with digital lead funnel, performance marketing, social commerce and marketing automation
Planning and execution of the global brand relaunch
230% increase in referral rates through the implementation and scaling of a member acquisition program
Increase in awareness and lead conversion through website relaunch, management of over 30 social media accounts and lead funnel development with social commerce
Head of Marketing and Communications
Benefit Media
Management of all marketing activities and initiatives including communication and public relations
Design and execution of advertising campaigns based on market, competitor and trend analyses
Identification of target groups, selection of marketing channels and budget setting
Development and maintenance of the corporate brand
Monitoring and analysis of performance KPIs
Website optimization and development of offline measures such as flyers and print
Social media marketing including community management and mobile marketing (app marketing)
Support for stakeholders and influencers
Increased app downloads by 30,000 in four months
Significant revenue growth through development of new products and product diversifications
Creation of the corporate identity including brand book
Partner, Startup Founder and CMO / Senior Manager
3digitalminds / Saatchi & Saatchi
Set up and managed business activities with a focus on digital marketing
Overall responsibility for strategy and marketing management in a variety of projects
Developed marketing and communication strategies
Designed marketing initiatives to increase brand awareness and customer base
Built, acquired, managed, and advised international key accounts
Shared responsibility for Saatchi & Saatchi's international digital accounts as a third-party agency
Led account-based marketing and oversaw strategic and operational aspects of various online marketing projects
Led an international team
Co-founded a D2C startup in the DIY fashion sector, taking full responsibility for marketing, communications, and business development
Launched an international affiliate program, increasing revenue by 170%
Provided senior management during the spin-off of a D2C startup, building a loyal customer base and facilitating a partial exit
Achieved double-digit revenue growth across various product categories for global key accounts
Senior Manager
Allianz China Life Insurance
Established a new marketing and sales department with nine team members
Developed key account business with international major clients for life insurance products
Implemented robust sponsorship concepts to boost brand image
Managed strategic and operational aspects of PR, event, and TV campaigns
Responsible for a nationwide roadshow in partnership with the German Federal Foreign Office
Initiated C-level contacts and developed business development and growth strategies
Launched new products, achieving significant revenue growth and increased brand awareness
Established high-level networks with decision-makers as a board member of the European Chamber of Commerce
Expanded business activities in Western China by securing international key accounts
Head of Marketing & Sales
BITKOM, Bundesverband IT
Senior Consultant
BearingPoint/KPMG Consulting
Liaison Manager
German Chamber of Commerce (AHK)
Consultant
Ketchum PLEON
Industry Experience
See where this freelancer has spent most of their professional time.
Experienced in Professional Services, Advertising, Fashion, Retail, Media and Entertainment, and Information Technology.
Business Area Experience
See which departments and functions this freelancer has contributed to most.
Experienced in Marketing, Strategy, Sales, and Customer Service.
Summary
Successful marketing, strategy and AI expert with an extensive portfolio in designing and implementing marketing and growth offensives. Deep understanding of strategic positioning, market needs and customer success, combined with know-how in executing KPI- and data-driven cross-media marketing activities for sustainable customer acquisition in D2C/B2B/B2C markets. Experience in turnaround of established corporate structures as well as scaling fast-growing startups, including automated lead generation and AI-supported campaigns/GPT/LLM strategies. Results-driven team player and catalyst who knows how to develop and motivate talent. Budgets > €5 million.
Skills
- Ai-Supported Marketing Strategies And Operations
- Lead Management, Crm, Marketing Automation
- Customer Journey And Scaling/Growth
- Performance Marketing / Seo/Sea / Online Strategies
- Branding (Ci), Brand Architecture And Processes
- Social, Content And Influencer Marketing
- Ms Office
- Genai/Ai: Chatgpt/Heygen, Etc.
- Marketing Automation: Brevo/Hubspot/Klicktipp
- Google Tools
- Sistrix
- Seolyze
- Crm: Salesforce/Sugar/Cobra
- Typo3
- Meta Tools
- Hootsuite
- Asana/Ms Project
Languages
Education
University of Potsdam
Diploma in Political Science · Political Science · Potsdam, Germany · good+ (1.8; Top 15%)
Free University of Berlin
Diploma in Cultural and Media Management · Cultural and Media Management · Berlin, Germany · very good (1.0; Top 1%)
Certifications & licenses
AI Consultant (ongoing training)
AI Institute | KI Club
Qualification as Trainer/Educational Instructor
Federal Agency for Civic Education, Berlin
Certificate as Tutor Coach/Train-the-Trainer and Instructor
University of Potsdam
Certified Business Coach
BZTB
Certified NLP Practitioner
German NLP Institute, Berlin
Statistics
Experience
Global Experience
Expertise
Qualifications
Profile
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