Benjamin Quecke-Transformation Consultant and Overall Program Manager
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Experience
Transformation Consultant and Overall Program Manager
Vereinigte Hagelversicherung VVaG
- Managing transformation to renew insurance core systems
- Overall management of the transformation program with 10 projects and several subprojects
- Advising the executive board
- Designing the new insurance processes
- Ensuring compliance with DORA, GDPR and BaFin requirements
- Program management (multi-project management) according to PMI principles
- Continuous coordination with all service providers and internal stakeholders
- Reporting to all stakeholders
- Preparation and execution of steering committee meetings
- Detailed task and resource planning
- Tracking effort and budget as well as forecasting
- Decision-making and escalation management
- Managing the different program phases such as solution design, agile implementation, testing, training and migration
- Setting up 15 cloud environments in redundant data centers
- Preparing iterative rollouts in European countries
Transformation Consultant and Overall Program Manager
Vereinigte Hagelversicherung VVaG
- Finalizing contracts and preparing a comprehensive transformation program
- Developing extensive contract documents together with legal experts
- Supporting contract negotiations with the central service provider
- Requesting and negotiating offers with supporting service providers
- Preparing contract signings
- Creating a comprehensive program charter with 10 projects/streams and various committees and processes
- Organizational planning (over 300 involved people)
- Developing a work breakdown structure
- Work planning in the context of a hybrid implementation
- Initiating communication and change management
- Securing approval for the transformation program
- Preparing and organizing a transformation kickoff
Transformation Consultant and Requirements Manager
Vereinigte Hagelversicherung VVaG
- Blueprint (requirements engineering)
- Conducting a blueprint phase to create the first design draft of the functional and technical overall architecture and developing guidelines for migration, testing and implementation strategy
- Analyzing and designing requirement concepts and epics
- Creating a requirements traceability matrix as a high-level functional requirements document
- Creating requirement documents on topics such as migration approach, test management, cloud infrastructure, interface design, architecture design, training concept and rollout management
- Requesting and analysing offers based on the blueprint results
Transformation Consultant and Scoping Lead
Vereinigte Hagelversicherung VVaG
- Market exploration of standard providers of an insurance policy administration system
- Market research to evaluate potential standard vendors
- Preparing and running an international tender
- Shortlist evaluation
- Creating a comprehensive evaluation catalog and conducting vendor screening
- Preparing, conducting and evaluating a PoCathon considering the specifics of a crop insurer
- Identifying and selecting a long-term product partner
- Final decision proposal for the board
Transformation Consultant and Review Lead
Vereinigte Hagelversicherung VVaG
- Reviewing core system development with special focus on insurance functionality, technology stack and compliance
- Reviewing the future viability of a minimum viable product (MVP) according to insurance functionality & roadmap, software architecture and technology, and compliance with VAIT and MaRisk
- Designing and leading reviews according to DIN/ISO 19011
- Conducting review workshops
- Analyzing, evaluating and documenting findings and identifying potentials
- Review report for the executive board and supervisory board
Strategy Consultant
SCHOTT AG
- Business/IT alignment to develop a strategic IT roadmap for 2026
- Deriving key digital innovation fields from each business unit's strategy
- Identifying the essential business capabilities needed to achieve the company's goals
- Conducting an IT potential analysis to improve business capabilities
- Defining specific actions and entry points for technological innovations
- Preparing structured interviews with guiding questions, presentation materials, documentation templates, interview guides and FAQs
Strategy Consultant
Justus-Liebig-Universität Gießen
- Stabilization and development program for a university computing center
- Advice on creating central resilience measures to stabilize staff structure
- Setting up a balanced scorecard with target areas: digitalization capabilities, maturity increase of data center practices, and ensuring stable IT services
- Developing a strategic roadmap for 2025
- Defining RACI assignments for key activities across all IT lifecycle processes to departments and roles
Strategic Consultant and IT Service Management Expert
BBGG – Berlin Business Group GmbH
- Developing an ITSM light framework
- Creating a flexible framework for the practical introduction of IT service management in mid-sized companies
- Methods to embed ITSM in the organization and customer-focused implementation and rollout
- Writing service descriptions for framework components and implementation procedures
- Designing aids, templates and tools
- Preparing informational materials and building sales channels
Program Manager, Product Owner, Strategic Consultant and ITIL Expert
thyssenkrupp Steel Europe AG
- Project management for implementing company-wide IT service management
- Detailed program planning with five projects over a 4-year roadmap
- Requirements engineering for IT service management (ITSM)
- Developing a concept for the pragmatic introduction of ITSM in different phases
- Covering areas such as ITSM strategy, service catalog, service support models and service lifecycle management
- Implementing the ITSM tool as product owner, including integrations with SAP Solution Manager, Jira and HP ALM
- Agile program management and conducting over 100 workshops and trainings on ITIL and ITSM practices
- Rolling out solutions across the entire company
Stream Lead, Process and Organization Consultant
thyssenkrupp AG
- Stream lead in the global outsourcing program "unite"
- Establishing a thyssenkrupp group governance framework for global outsourcing of infrastructure and data center services
- Defining ITIL processes, tools and procedures globally across the group
- Requirements engineering for provider management, service ordering portal and CMDB
- Building a process and service information portal along with a service catalog
- Setting up KPIs and SLA reporting
- Designing the service management tool landscape and managing the outsourcing provider
Project Manager and Organizational Consultant
thyssenkrupp Business Services GmbH
- Transition and transformation management in the context of infrastructure outsourcing
- Setting up the retained organization for the internal global shared services IT provider (GSS IT)
- Project management and overall oversight of the outsourcing project on the GSS IT side
- Defining the remaining service portfolio and setting up ITIL V3 based process management
- Leading the ITSM Process Council
- Global corporate coordination on processes, tools, billing models, and license management
Lead Project Manager
CTD - Subsidiary of Hamburger Hafen und Logistik AG (HHLA)
- Managing the rebuild of the IT strategy, including project management for replacing the company's core systems
- Mapping and adjusting existing business processes within a new overall strategy
- Requirements engineering for transport management requirements
- Meeting internal and external requirements for user and partner management and eliminating manual interfaces
- Implementing a sustainable transport management solution and flexibly adapting the IT architecture
Program Manager, Peer to Group CIO, IT Strategist and Multi-Project Manager
SCHOTT AG
- Program management One-IT: strategic initiative to reorganize international, globally standardized IT service delivery
- Leading the strategy program with around 15 projects, including building an international IT organization to manage global delivery
- Implementing enterprise architecture management (EAM), including methodology setup, roles, processes, and tool rollout
- Overseeing the development of an ITSM suite based on ITIL and ServiceNow
- Defining global processes for incident, change, configuration, and escalation management, and designing workflows
- Managing development using SCRUM, supplier management, and reporting
- Rolling out Windows 7 to around 15,000 clients and ensuring security and compliance
Architecture Management Consultant
POLZUG - Subsidiary of Hamburger Hafen und Logistik AG (HHLA)
- Project lead for setting up a modern system and development architecture
- Modernizing development methods and architecture and aligning them with the corporate IT strategy
- Eliminating vendor lock-in and requirements engineering for hub management
- Designing a future-proof IT system landscape, including hosting in HHLA data centers
- Increasing process maturity in architecture and supplier management and building redundant knowledge
Lead Program Manager
HDI-Gerling Serviceholding AG / Talanx Systeme AG
- Program management to set up comprehensive architecture management, including implementation
- Developing a holistic EAM framework and creating transparency around the IT architecture
- Standardizing procedures, products and infrastructure components
- Defining practical processes, roles, committees and responsibilities
- Minimizing risk and ensuring compliance with Basel II and MaRisk
Managing Partner
BBGG – Berlin Business Group GmbH
- Executive consultant and transformation and project manager
- Focus areas in IT consulting, IT strategy, IT governance and IT service management
- Program and project management for complex IT projects including project controlling and audits
- Enterprise Architecture Management (EAM) framework & methods including TOGAF
- Interim management for executive IT management, strategic IT programs and organizational development
- Support in Mergers & Acquisitions (Carve-In/Out, Post-Merger Integration)
Head of IT Strategy, IT Architecture and IT Controlling
T-Systems Enterprise Services
- Global setup and management of the division with a focus on business/IT alignment, IT strategy and IT governance
- Enterprise Architecture Management including frameworks, principles and models, and building SOA
- IT controlling, cost optimization, reporting and license management
- Sourcing strategy and vendor management
- Project portfolio management and end-to-end responsibility for central IT application projects
- IT risk management and compliance with SOx (Sarbanes-Oxley Act)
- Specification and implementation of carve-out projects including due diligence and transition management
Chief Information Officer, Systems Integration Division
T-Systems Enterprise Services
- Global setup and management of the CIO division for 18,000 employees across 6 countries
- IT Service Management including process optimization and modification of ITSM tools
- Standardization of IT strategy, IT architecture and IT roadmap
- Application Management & Engineering including platform consolidation and software engineering platform management
- IT infrastructure and operations governance as well as offshore enablement
- IT security management and business excellence
- Execution of outsourcing projects for desktop services including negotiations with employee representatives
- Definition and implementation of IT cost optimization programs and consolidation of computing services
- Development and operation of a global resource and skill management system
- Support in mergers & acquisitions including post-merger integration and transition management
Manager Global IT Strategy and Architectures / Deputy Group CIO
gedas AG
- Global setup and management of the Global IT Strategy and Architectures division
- Member of the VITAS Council (Volkswagen IT Architecture & Standards), the top IT standardization body of the Volkswagen Group
- IT strategy rollout and international IT governance
- Development of the Volkswagen Book of Standards and an IT balanced scorecard
- Process-focused IT portfolio planning and IT leverage analysis using the EVA method
- Worldwide consolidation of core applications and establishment of central systems
- Development and worldwide rollout of IT consulting & IT service provider methods including change management and program management
Head of Mobile Customer Applications
gedas telematics GmbH
- Responsible for developing telematics solutions and mobile services
- Project lead for Volkswagen Mobile Services including mobility portal and multi-access portal
- Implementation of the eGeneration Golf project (internet in a production car) and Web Car for the Passat W8
- Implementation of telematics services based on the Global Automotive Telematics Standard (GATS)
- Work on patents and funded projects for dynamic route guidance and traffic flow analysis
Department Head
STS Systemtechnik und Software GmbH
- Responsible for key customers in the new federal states
- Technical development and responsibility for the control technology product line in switchgear
- Member of the product steering committee and execution of sales activities
- Idea development and design of new product lines and rollout to major customers
Group Leader and Project Manager
STS Systemtechnik und Software GmbH
- Project management for integrated control systems for regional utilities
- Development of process control systems and control systems for municipal utilities
Software Development Engineer
STS Systemtechnik und Software GmbH
- Software engineering for complex control system modules
- Developments for audio equipment at the Philharmonic and WDR
- Assembly programming
Industry Experience
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Experienced in Information Technology, Professional Services, Manufacturing, Insurance, Automotive, and Utilities.
Business Area Experience
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Experienced in Project Management, Information Technology, Product Development, Strategy, Operations, and Research and Development.
Summary
Portfolio areas: Program manager for large IT projects and transformations; Project excellence (classical, agile, hybrid methods); Requirements engineering; Process management; IT transition & transformation management; Enterprise architecture management; IT service management according to ITIL v3 / ITIL 4; Management of ITSM programs; Building and enabling IT organizations; IT strategy & IT governance; Executive IT consulting / interim management
Industry experience: International corporations; IT industry; Insurance; Telecommunications; Manufacturing; Automotive; Logistics; Financial services; Utilities
Personal strengths: Analytical skills; Teamwork; Drive to shape things; Will and ability to perform; Methodological strength; Customer orientation; International mindset; Assertiveness and decision-making skills; Leadership skills
Skills
- Project Excellence: Program Manager For Complex It Projects; Project Portfolio Management Methodology; Q-Gates In Project Portfolio Management; Multi-Project Management; Project Management Methods (Classical, Agile, Hybrid); Project Controlling; Project Relaunch; Project Audit
- It Service Management: Itsm Framework & Methods / Itil V3 / Itil 4; Building Service Catalog & Service Portfolio Management; Implementing Itsm Processes/Practices; Sla & Supplier Management; Kpi Creation And Reporting; Implementation Of Itsm Suites; Itsm Process Audits
- Enterprise Architecture Management: Eam Framework & Methods / Togaf; Target Architecture Planning; Implementing Eam Processes; Implementation Of Eam Suites; Architecture Audits
- Cio / It Consulting: It Strategy / It Governance; It Transition & Transformation; Requirements Engineering; It Portfolio Management; It Processes And Organization; It Balanced Scorecard; Enterprise Architecture Management
- Interim Management: Executive It Management; Strategic It Programs; It Organizational Development; Transition & Transformation Management; Mergers & Acquisitions (Carve-In/Out, Post-Merger Integration)
- Methods / Frameworks: Itil (It Infrastructure Library); Cobit (Control Objectives For Information And Related Technology); Process Management Eepk; Bpmn; Bsc (Balanced Scorecard); Togaf (The Open Group Architecture Framework); Pmi (Project Management Institute); Agile Methods; Scrum; Hcm (Human Change Management); Zachman And Other Architecture Frameworks
- Applications: Line Or Project Management Perspective On Applications With Deep Understanding Of Content And It; Eam Tools Like E.G. Planningit, Troux, Iteraplan; Itsm Tools Like E.G. Servicenow, Hp Service Manager, Hp Alm, Jira Service Desk; Engineering Tools Like E.G. Sparx Enterprise Architect, Jira, Confluence; Many Other Common Software Products
- Compliance: Dora; Gdpr; Cobit; Marisk; S-Ox; Solvency; Bait
- Memberships: Member Of Gi - German Informatics Society; Member Of Isaca - Information Systems Audit And Control Association
- Other Skills: Vw Assessment Center (General Management); Vw Management Development Program; Eva (Economic Value Added) Certification From The Vw Group; Continuous Further Education
Languages
Education
Technische Universität Berlin
Research Colloquium · Systems Analysis and IT · Berlin, Germany
Philipps-Universität Marburg
Diploma in Mathematics · Mathematics · Marburg, Germany · Graduated with distinction (Diploma: 1.0)
Humanistisches Konrad-Duden Gymnasium
General university entrance qualification (Abitur) · Wesel, Germany
Certifications & licenses
EVA (Economic Value Added)
VW Group
Statistics
Experience
Global Experience
Expertise
Qualifications
Profile
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