Wolfgang (Di) Orgler - Business Analyst
Experience
Business Analyst
Austrian Post AG
- IT systems: Azure DevOps, SharePoint, Opal/Repost, JustinMind, Monday, SAP
- Analysis of branch office software requirements
- Coordination of multicultural teams
- Project organization, partly agile
- Master data management / DMS
- UI/UX design and mockup creation
- Requirements documentation
- Digitization of signatures
- Stakeholder management and workshop facilitation
- Billing / bank transfers
- Business analysis / requirements engineering
Project Manager / Application Manager
Porsche AG
- IT systems: agile application support, Power BI / Splunk, Jira / Confluence / SQL, SaaS, Linux / LDAP / PBAC, Data Warehouse, ITSM / ServiceNow, REST API, Cloud Computing (Azure/AWS), SAP
- Management of production-critical applications
- Manual testing - user acceptance tests
- Incident management
- Software deployment
- Service management
- UI/UX design
- Data governance
- Migration / decommissioning of legacy systems
- Data model development
- Stakeholder management
- Data warehouse architecture
- Workshop facilitation
- Data flow validation
- Azure to AWS migration
- Management of application development
- Quality assurance
- Configuration of Confluence & Jira
- Data requirements analysis and optimization
- Analysis / requirements engineering
- KPI dashboard optimization
Business Analyst / Project Management
Agrarmarkt Austria
- IT systems: agile project management, SharePoint, Jira / Confluence, SAP, Balsamiq / Xray, Order-to-Cash & Order-to-Fulfillment
- Analysis of digital funding platform requirements
- UI/UX design and mockup creation
- Leading the business analysis team
- Business analysis / requirements engineering
- Scrum Master
- Manual testing / exploratory test cases
- Confluence & Jira management
- User acceptance testing
- Data protection analysis
- DMS / master data management
- Resource planning and adjustment
- Requirements documentation
- Change process management
- Stakeholder management
- Project organization with agile elements
- Workshop facilitation
Business Analyst Service Billing / Incident Management / Workshop Business Analysis / Team Coach
Deutsche Bahn Cargo Logistics
- IT systems: AS400, Scrum / agile project management, MS DevOps, UML, MS Teams
- Analysis of service billing for vehicle service and loading
- Optimization of incident management
- Data analysis and testing, data protection
- Training concept
- Change process management
- Introduction to agile Scrum – business analysis
- Scrum Master
- Coaching an agile requirements team
- Business analysis / requirements engineering
- Agile Scrum project management
- Requirements documentation
- Stakeholder management
Project Leader / Product Owner / Business Analyst
LKW Walter
- IT systems: MS Dynamics 365, Azure Cloud / SharePoint, Salesforce, MS SQL Server / Data Warehouse, Scrum, SAFe, agile project management, Innovator (BPML), ServiceNow / IAM / SQL, Micro Focus ALM Octane, SaaS / Kubernetes, RabbitMQ / Kafka, Jira & Confluence / Balsamiq / Figma, GDPR / IMS-DB / COBOL, Telematics / UML / XRay / Zephyr, MS Office, Power BI / Grafana / Splunk, DMS SharePoint
- Project leadership / project management
- Quality assurance
- Coordination of an agile software development team (outsourced)
- Agile Scrum project management with SAFe
- MS Dynamics
- Creation of test cases, test scenarios and execution of software tests
- Software enhancements and customization to business processes
- Scrum Master
- CRM and e-invoicing
- Business analysis / requirements engineering
- Problem analysis and resolution
- Change process management
- Escalation management
- Requirements documentation / process model / specification
- Interface development to and from subsystems
- Integration into MS Office
- Operational data capture
- Communication with specialist groups
- Data structure analysis
- Coordination between business units and IT
- Master data / data migration
- Operational controlling
- User / role management
- UAT planning and execution
- User training
- Reporting to management / stakeholders
- Material flow analysis and optimization
- Process flow / process analysis / data analysis
- Interface development / adaptation for data warehouse / legacy systems
- Technical consulting for MS Dynamics CRM enhancements
- Warehouse management
- User interface design and development (UI/UX design)
- Service tenders and awarding
Test management / Business analysis / Application management
EnBW
IT systems: MS Dynamics 365, MS-TFS (= Azure DevOps) / GDPR, Scrum / SAFe / agile project management, Git / MS SQL Server / Postman, Visual Studio / Docker, Ranorex, REST API / SaaS, SharePoint DMS, cloud / Kubernetes, Order-2-Cash & Order-2-Fulfillment
Test management, test design, and collecting test processes from the business teams
Agile/SCRUM project coordination & dependency management
Test strategy & software test scenarios
Workflow/process analysis / data analysis / GDPR compliance
Test data creation
Stakeholder management & risk management
Interface tests MS Dynamics – peripheral systems
Technical consulting for MS Dynamics PSA implementation
User/role management in MS Dynamics
Design and provision of data and integrated process tests
Integration of operational data into MS Dynamics
End-to-end design for web application tests
Adjustments of xRechnung in MS Dynamics
Management of process tests: test tracking, test coordination / monitoring
Business analysis and requirements engineering
UAT planning / verification / documentation
UI/UX design
Project support / Requirements engineering
strg.at
IT systems: MS Dynamics 365 / CRM, Scrum / agile project management, update 7, Order-2-Cash & Order-2-Fulfillment
Business and process analysis of networked businesses
Development of a user survey concept
Requirements documentation
Conducting user surveys including synthesis and evaluation
Requirements management for web application
Process coordination
Scrum Master (part-time)
Project support / Business analysis / Requirements management
Der Standard
IT systems: MS Dynamics 365 / Salesforce, GDPR / agile project management, Cobra / DAM / Scrum, Order-2-Cash & Order-2-Fulfillment, TFS (= Azure DevOps), DMS SharePoint
Business analysis and process surveying of departments
Impediment & defect management
MS Dynamics data warehouse integration
Stakeholder management & business presentation
Digital asset management
Design and provision of test scenarios for manual data and process tests
Integration of peripheral systems
Management of process tests: test tracking, test coordination / monitoring
Upgrade MS Dynamics
UAT planning for functional and acceptance tests
MS Dynamics e-invoicing integration
Support during go-live
Scrum Master
MS Dynamics user training, training and documentation
Requirements management / data analysis
Process documentation
UI/UX design
Project manager / Product owner
Servier
IT systems: CRM WinPharm, Sugar-CRM, Visual Studio, Salesforce / Cobra, agile project leadership & project management, MS Dynamics, CRM/BI WinSales, FSM Field Service Management, OOP
Extension and adaptation of event organization
Stakeholder management
Design and implementation of an Austria-wide planning and reporting tool based on the existing software solution
Creation of data models / test environment / test scenarios / UAT
Creation of an IT concept for displaying sales figures using Esri GIS information system
Creation of planning layout and implementation of planning objects
Coordination between business units and IT
Functional and acceptance tests and support during go-live
Risk, impediment and defect management
Training of new system users
Development/acceptance/test of a company-specific dashboard
Design and implementation of a reporting tool for displaying primary key parameters in tables and charts
Creation of an IT concept and data model
GIS display of sales figures using maps (ArcGIS)
Consideration of different presentation media
Implementation of data modeling and data staging
Test management for functional and acceptance tests
Training of users / documentation
Project manager / Product owner
Rottapharm
IT systems: CRM, FSM Field Service Management, OOP, Delphi / Visual Studio
CRM-ETMS system for a Swiss branch
Status reporting
Design and implementation of a CRM and BI field service solution
Data migration, functional and acceptance tests
IT concept creation / test scenarios
Training of all users
Remote support
Project Manager
Abbott
IT systems: CRM, FSM Field Service Management, OOP / Delphi
Expansion and adaptation of event management
Creation of data models
Design and implementation of a BI system
Functional and acceptance tests and support for go-live
Preparation of a data processing concept for regional data visualization
Training users of the new system
Project Manager
Eli Lilly
IT systems: CRM / BI WinSales, FSM Field Service Management, OOP / Delphi
BI implementation
Functional and acceptance tests and support for go-live
Design and implementation
Training users of the new system
Preparation of a data processing concept for visualizing regional sales figures (ArcGIS)
Project Manager / Business Analyst
Takeda
IT systems: CRM / WinSales, FSM Field Service Management, OOP / Delphi
ETMS system introduction
Functional and acceptance tests and support for go-live
Design and implementation
Training users
Preparation of a data processing concept for visualizing regional sales figures
Project Manager / Business Analyst
Leo Pharma
IT systems: CRM / BI, FSM Field Service Management, OOP / Delphi
Development and customization of a field force management system
Migration of existing data, integration of a BI system
Requirements gathering - Requirements Engineer
Functional and acceptance tests and support for go-live
Graphical representation of sales figures on ArcGIS maps
Training users
Business Analyst
Klinge / Fujisawa / Astellas
IT systems: CRM / BI / Salesforce, FSM Field Service Management, OOP / Delphi / COBOL
Enhancement of existing CRM system
Migration of sales figures
Requirements Engineer - requirements documentation
Migration of a COBOL legacy application to Delphi
Migration of account data
Integration of a BI system
Industry Experience
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Experienced in Pharmaceutical, Transportation, Agriculture, Automotive, Media and Entertainment, and Energy.
Business Area Experience
See which departments and functions this freelancer has contributed to most.
Experienced in Information Technology, Project Management, Business Intelligence, Quality Assurance, and Product Development.
Summary
I am a seasoned business analyst with extensive experience in analyzing requirements, coordinating diverse teams, and driving digital transformations across various industries such as logistics, automotive, and pharmaceuticals. I excel in leveraging agile practices and cloud technologies to streamline complex processes and ensure smooth system integrations.
I bring strong analytical skills, hands-on expertise with IT systems like Azure DevOps, SAP, and MS Dynamics, as well as a proven track record in UI/UX design and data optimization. My background in process analysis and stakeholder management allows me to deliver valuable insights and drive continuous improvement in every project.
Skills
- Ms-dynamics Business Central
- Sap
- Ms Devops / Azure Devops
- Servicenow
- Jira / Xray / Zephyr / Uml
- Confluence / Balsamiq
- Micro Focus Alm Octane
- Scrum / Safe
- Splunk / Grafana / Power Bi / Qlikview
- Azure-cloud / Sharepoint
- Ldap / Postman / Rest Api
- Itsm / Data Warehouse
- Ms Office / Ms Project / Visio
- Crm / Dms / Gdpr
- Oop / Sql / Nosql / Mysql
- Delphi / C# / C++ / Javascript
Languages
Education
TU Wien
Diploma · Computer Science · Vienna, Austria
WU Wien
Undergraduate Studies · Business Administration · Vienna, Austria
Certifications & licenses
ISTQB Certified Tester Foundation Level (CTFL v4.0)
Certible c10plus Consulting Austria GmbH
Professional Scrum Product Owner (PSPO)
Scrum.org School of Speaking, Vienna
Professional Scrum Master (PSM)
Scrum.org Intomedia GmbH, Vienna
Ausbildung Zum Kommunikationstrainer
Bildungsforum Dr. Rampitsch, Vienna, Bildungswerkstätte Vienna
Statistics
Experience
Global Experience
Expertise
Qualifications
Profile
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