Wolfgang O.-Business Analyst
Check rate
Experience
Project Manager
EnBW - Netze Südwest
- New development and further development of the existing MS Dynamics CRM
IT systems: Microsoft Dynamics Customer Service, SharePoint, DevOps, SAP IS-U
- CRM implementation / further development
- Taking over from the previous service provider
- Business process analysis
- Agile project organization
- Business analysis / requirements engineering with AI support
- Use of AI in development
- Analysis of master data processes
- CRM customer data management
- Requirements documentation
- Stakeholder management
- Workshop moderation
Business Analyst
DekaBank Deutsche Girozentrale
- Expansion of the private customer business
IT systems: Sugar CRM, SharePoint, Clarity, Octane
- Analysis of private banking requirements
- Business process analysis
- Project organization with agile elements
- Business analysis / requirements engineering with AI support
- Analysis of master data processes
- CRM customer data management
- Requirements documentation
- Stakeholder management
- Workshop moderation
Subproject Lead / Business Analyst & Business Epic Owner
Österreichische Post AG
- New development of branch software
- Budget: 15 million euros Team size: 30 people Scope: approx. 2,400 branches in Austria
IT systems: Azure DevOps, Monday, SharePoint, SAP S/4/HANA, Camunda, Justinmind
- Analysis of branch software requirements
- Project organization according to PRINCE2 with agile elements (Scrum / SAFe)
- CMDM analysis / optimization
- SAP FI / MM interface integration
- Epic and feature prioritization
- AI use and analysis
- Coordination and management with IT
- Delivery management
- Collaboration with SAFe PO / PM
- Representing business epics / product vision for the ART during PI Planning
- WSJF assessments for prioritization
- Analysis of system landscapes
- UI/UX design and optimization
- Domain Driven Design development
- Management reporting and decision management for steering committees and senior management
- Business analysis / requirements engineering
- Mockup design and prototyping (Balsamiq Wireframe, Figma, Justinmind)
- Data migration from legacy systems
- Coordination of intercultural teams
- Analysis of master data processes / DMS
- Requirements documentation
- IT hardware procurement analysis
- Stakeholder management
- Workshop moderation
Project Manager / Application Manager / Scrum Master
Porsche AG
- Shopfloor management
- Budget: 6 million per year Team size: 25 people
- Scope: 5 locations / 20,000 users / approx. 50 affected systems
IT systems: agile application support, Jira / Confluence / SQL, Linux / LDAP / PBAC, IAM / ITSM / ITIL / ServiceNow, Camunda, cloud computing (Azure/AWS), Power BI / Splunk, One Identity, Microsoft Fabric, SAP, Data Warehouse, REST API / SaaS
- Management of production-critical applications
- Incident management
- Service management
- Release management
- Risk management
- Budget management
- Analysis and specification of security requirements (IAM, Zero Trust)
- SAP interface optimization
- Ongoing coordination with other business departments
- SQL query analysis and optimization
- Data governance
- Data model development
- Data warehouse architecture
- Data flow security
- Management of application further development
- Confluence & Jira configuration
- Analysis / requirements engineering
- KPI dashboard optimization
- Manual testing - user acceptance tests
- Software deployment
- Domain Driven Design development
- UI/UX design
- Migration / replacement of legacy systems
- IT hardware analysis and documentation
- Stakeholder management
- Workshop moderation
- Migration from Azure Cloud → AWS
- Quality assurance
- Data requirements analysis and optimization
Subproject Lead / Scrum Master / Business Analyst
Agrarmarkt Austria
- Conversion of the subsidy system to digital recording
- Budget: 12 million Team size: 25 people Scope: 100,000 users
IT systems: agile project management, Jira / Confluence / Camunda, Balsamiq / Xray, SharePoint, SAP S4/HANA, Order-2-Cash & Order-2-Fulfillment
- Analysis of requirements for the digital subsidy platform
- Management of the business analysis team
- Feature prioritization
- Delivery management
- Quality management
- Scrum Master
- Management and collaboration with steering committees as well as management and executive bodies
- Preparation of decision-making materials, management reporting, risk and escalation management
- Tracking of strategic decisions.
- Analysis / lean management of master data processes
- IT coordination
- Confluence & Jira management
- Data protection analysis
- Resource planning and adjustment
- Change process management
- Project organization primarily according to PRINCE2 with agile elements
- UI/UX design and mockup creation
- Business analysis / requirements engineering
- Development according to Domain Driven Design
- Manual testing / exploratory test cases
- User acceptance tests
- DMS / master data management
- Requirements documentation
- Stakeholder management
- Workshop moderation
Business Analysis Service Billing / Incident Management / Business Analysis Workshop / Team Coach
Deutsche Bahn Cargo Logistics
IT systems: As400, Scrum / agile project management, MS DevOps, UML, MS Teams
Analysis of service billing for vehicle service and loading
Optimization of incident management
Data analysis and testing, data protection
Training concept
Change process management
Introduction to agile Scrum – business analysis
Scrum Master
Support for an agile requirements team
Business analysis / requirements engineering
Agile SCRUM project organization
Requirements documentation
Stakeholder management
Project Management / Product Owner / Business Analysis
LKW Walter
- Supply Chain Management Reporting (Phase 1 & 2)
- Budget: 10 million euros Team size: 40 people Scope: 2,000 users / 2 locations
IT systems: MS Dynamics 365 Business Central, Salesforce, Scrum, SAFe, agile project management, ServiceNow / IAM / SQL, SaaS / Kubernetes / IAM, Jira & Confluence / Balsamiq / Figma, telematics / UML / XRay / Zephyr, Power BI / Grafana / Splunk, Azure Cloud / SharePoint, MS SQL Server / Data Warehouse, warehouse logistics, Adonis (BPMN), Micro Focus ALM Octane, RabbitMQ / Kafka, GDPR / IMS-DB / Cobol, MS Office, Databricks, DMS SharePoint
- Project management / project leadership
- Agile SCRUM project organization with SAFe elements
- PI planning / coordination with 2 agile teams
- Management of an agile software development team (outsourced)
- Coordination with several specialist departments (multi-dimensional reporting structure)
- Microsoft 365 migration
- Implementation management
- Budget controlling
- Use and further development of AI tools for process monitoring
- Prioritization of epics and features
- Analysis of the system landscape
- Implementation & further development of MS Dynamics NAV / Business Central
- Further development and adaptation of the software to business processes
- CRM and e-invoices
- Problem analysis and resolution
- Risk management
- Security & access management
- Escalation management
- Release management
- Interface development to and from surrounding systems
- Operational data collection
- Data structure analysis
- Master data processes
- Data migration
- SQL performance monitoring
- SQL query optimization
- User/role management
- User training
- Interface development/adaptation for data warehouse / legacy systems
- Service tendering and awarding
- User interface design and development (UI/UX design)
- Quality assurance
- Creation of test cases and test scenarios and execution of software tests
- Scrum Master
- Business analysis / requirements engineering
- Change process management
- Requirements documentation / process model / specification
- Integration with MS Office
- Communication with specialist groups
- Coordination between specialist departments and IT
- Operational controlling
- Hardware analysis and definition
- UAT planning and execution
- Reporting to management / stakeholders
- Workflow / process analysis / data analysis
- Technical consulting
- Further development of MS Dynamics CRM
Test Project Management
EnBW
- Development of the photovoltaic registration process recording system
- Budget: 12 million euros Team size: 15 people Scope: 5 million households
IT systems: MS Dynamics NAV / 365 Business Central, Scrum / SAFe / agile project management, MS-TFS (= Azure DevOps) / GDPR, Git / MS SQL Server / Postman, Visual Studio / Docker, REST API / SaaS / JSON, Cloud / Kubernetes, Ranorex, SharePoint DMS, Order-2-Cash & Order-2-Fulfillment
- Regular reporting to a management-level steering committee
- Preparation of status, risk and decision documents
- Management of escalations and actions
- Test management, test design and test process assessment for business teams
- Test strategy & test scenarios for software testing
- Microsoft 365 migration to the cloud
- Optimization of energy master data management and processes
- Smart metering
- Test data creation
- Interface testing between MS Dynamics and surrounding systems
- User/role management in MS Dynamics
- Integration of operational data into MS Dynamics
- Adaptation of e-invoices in MS Dynamics
- Release management
- Business analysis and requirements engineering
- UI/UX design
- Agile/SCRUM project coordination & dependency management
- Workflow / process analysis / data analysis / GDPR compliance
- Stakeholder management & risk management
- Technical consulting for MS Dynamics PSA implementation
- Design and provision of data and integrated process tests
- End-to-end design for web application testing
- Management of process testing: test tracking, test coordination / monitoring
- UAT planning / verification / documentation
- Data migration
Project Support / Requirements Engineering
strg.at
- Analysis of interconnected companies and user survey
IT systems: MS Dynamics Navision / 365 Business Central / CRM, Update 7, Scrum / agile project management, Order-2-Cash & Order-2-Fulfillment
- Business and process analysis of interconnected companies
- Requirements documentation
- Requirements management for web applications
- Scrum Master (part-time)
- Development of a user survey concept
- Master data processes
- Conducting a user survey, including synthesis and evaluation
- Workflow coordination
- Data migration
Project Management / Business Analysis
Der Standard
- Introduction of MS Dynamics
IT systems: MS Dynamics NAV / 365 Business Central, Cobra / DAM / Scrum, TFS (= Azure DevOps), GDPR / agile project management, Order-2-Cash & Order-2-Fulfillment, DMS SharePoint
- Business analysis and process assessment of specialist departments
- Implementation of MS Dynamics NAV
- MS Dynamics data warehouse integration
- Digital asset management
- Integration of surrounding systems
- MS Dynamics upgrade
- MS Dynamics e-invoice integration
- Scrum Master
- Release management
- Requirements management / data analysis
- Analysis/optimization of master data processes
- Data migration from several legacy systems
- UI/UX design
- Process documentation
- Impediment & defect management
- Stakeholder management & business presentations
- Design and provision of test scenarios for manual data and process testing
- Management of process testing: test tracking, test coordination / monitoring
- UAT planning for functional and acceptance tests
- Support during go-live
- MS Dynamics user training, training materials and documentation
Project Manager / Product Owner
Servier
IT systems: CRM WinPharm, Sugar CRM, Visual Studio, Salesforce / Cobra / Veeva CRM, agile project leadership & project management, MS Dynamics NAV, CRM/BI WinSales, FSM Field Service Management, OOP
Enhancement and adaptation of event organization
Stakeholder management
Design and implementation of an Austria-wide planning and reporting tool based on the existing software solution
Creation of data models / test environment / test scenarios / UAT
Creation of a functional specification for presenting sales figures using the Esri GIS information system
Creation of the planning layout and implementation of planning objects
Coordination between business departments and IT
Functional and acceptance testing, and support during the go-live
Risk, impediment and defect management
Training users on the new system
Development, acceptance and testing of a company-specific dashboard
Design and implementation of a reporting tool for displaying primary key parameters in tables and charts
Creation of a functional specification and data model
GIS presentation of sales figures using maps (ArcGIS)
Consideration of different presentation media
Implementation of data modeling and data staging
Test management for functional and acceptance testing
User training / documentation
Implementation of communication with hospital systems for study data exchange (HL7)
Release management
Analysis of master data processes
Analysis of system landscapes
Project Manager / Product Owner
Rottapharm
IT systems: CRM, FSM Field Service Management, OOP, Delphi / Visual Studio
CRM-ETMS system for a Swiss subsidiary
Status reporting
Design and implementation of a CRM and BI field force solution
Data transfer, functional and acceptance testing
Creation of functional specifications / test scenarios
Training of all users
Remote support
Project Manager
Abbott
IT systems: CRM / Veeva, FSM Field Service Management, OOP / Delphi, Lotus Notes
Enhancement and adaptation of event organization
Creation of data models
Design and implementation of a BI system
Functional and acceptance testing, and support during the go-live
Creation of a functional specification for regional data presentation
Training users on the new system
Data connection to Lotus Notes
Data migration
Integration of system landscapes
Project Manager
Eli Lilly
IT systems: CRM / BI WinSales, FSM Field Service Management, OOP / Delphi
BI implementation
Functional and acceptance testing, and support during the go-live
Design and implementation
Training users on the new system
Creation of a functional specification for visualizing regional sales figures (ArcGIS)
Project Manager / Business Analyst
Takeda
IT systems: CRM / WinSales, FSM Field Service Management, OOP / Delphi
Introduction of an ETMS system
Functional and acceptance testing, and support during the go-live
Design and implementation
User training
Creation of a functional specification for visualizing regional sales figures
Project Manager / Business Analyst
Leo Pharma
IT systems: CRM / BI, FSM Field Service Management, OOP / Delphi
Development and customization of a field sales management system
Migration of existing data, integration of a BI system
Gathering requirements – Requirements Engineer
Functional and acceptance testing, and support during the go-live
Graphical representation of sales figures on ArcGIS maps
User training
Business Analyst / Project Manager
Klinge / Fujisawa / Astellas
IT systems: CRM / BI / Salesforce, FSM Field Service Management, OOP / Delphi / COBOL, Veeva CRM
Enhancement of an existing CRM system
Migration of sales figures
Requirements Engineer – requirements documentation
Migration of a COBOL legacy application to Delphi
Migration of account data
Integration of a BI system
Implementation / data migration to Veeva
Master data processes
Integration of system landscapes
Industry experience
See where this freelancer has spent most of their professional time.
Experienced in Pharmaceutical, Transportation, Agriculture, Government and Administration, Automotive, and Manufacturing.
Business area experience
See which departments and functions this freelancer has contributed to most.
Experienced in Project Management, Information Technology, Business Intelligence, Quality Assurance, Strategy, and Operations.
Summary
I am a seasoned Business Analyst and Project Manager with extensive experience turning complex business needs into effective digital solutions across logistics, automotive, energy, banking, pharmaceuticals and public services. I specialize in business process analysis, requirements engineering, stakeholder management, agile delivery and system integration.
I have led and supported initiatives involving CRM, SAP, Microsoft Dynamics, cloud platforms, data warehouses and legacy migrations. My work includes UI/UX design, data governance, testing, reporting and change management. I bring structure to large programs, coordinate business and IT teams, and support informed decisions through clear documentation, workshops and management reporting.
Skills
It Project Management
Experience In Traditional, Agile And Hybrid Project Environments And Programs
Project Delivery As Product Owner & Scrum Master
Business Analysis And Requirements Management
Planning, Management And Implementation Of Projects
Combining Traditional And Agile Methods According To Project Requirements
Structured Organization Of Complex Workflows And Processes
Active Stakeholder Management, Including Coordination And Expectation Management
Ensuring Time, Budget And Quality Objectives
Early Identification Of Risks And Development Of Pragmatic Solutions
Analysis And Structuring Of Business Processes
Identification Of Optimization Potential
Gathering, Prioritization And Documentation Of Requirements
Translating Business Requirements Into Actionable Specifications For Development Teams
Release Management
Interface Between Business Departments, It And External Stakeholders
Domain Driven Design
Applying Traditional And Agile Methods To Requirements Management
Conducting Workshops, Interviews And Coordination Meetings
Creating Process Models, Use Cases And Business Concepts
Support With Testing, Acceptance And Quality Assurance
Data-Based Analysis To Support Decision-Making
Ms Dynamics 365 Business Central
Sap / Ms Devops / Azure Devops
Servicenow / Iam
Veeva / Salesforce / Sugar Crm
Jira / Xray / Zephyr / Uml
Confluence / Balsamiq / Figma
Alm Octane
Scrum / Safe / Prince2
Rabbitmq / Kafka
Splunk / Grafana / Power Bi / Qlikview
Azure Cloud / Adonis
Ldap / Postman / Rest Api / Json / Xml
Itsm / Itil / Data Warehouse
Ms Office / Ms Project / Visio
Cmdm / Crm / Dms / Gdpr
Oop / Sql / Nosql / Mysql
Delphi / C# / C++
Javascript / Cobol
Clarity / Camunda
Aws Cloud / Kubernetes / Saas
Ranorex
Sharepoint Dms
It
Banking
Logistics
Energy
Public Administration
Automotive
Media
Pharmaceuticals
Healthcare
Languages
Education
TU Vienna
Diploma · Computer Science · Vienna, Austria
WU Vienna
First study section · Business Administration · Vienna, Austria
Certifications & licenses
Certible c10plus Consulting Österreich GmbH
Scrum.org Schule des Sprechens, Vienna
Scrum.org Intomedia GmbH, Vienna
Training as a Communication Trainer
Bildungsforum Dr. Rampitsch, Vienna Bildungswerkstätte Vienna
Statistics
Experience
Global experience
Expertise
Qualifications
Profile
Frequently asked questions
Have questions? Find more information here.
Wolfgang is based in Freilassing, Germany and can operate in on-site, hybrid, and remote work models.
Wolfgang speaks the following languages: German (Native), English (Advanced), French (Elementary).
Wolfgang has at least 24 years of experience. During this time, Wolfgang has worked in at least 13 different roles and for 17 different companies. The average length of individual experience is 1 year and 5 months. Note that Wolfgang may not have shared all experience and actually has more experience.
Based on recent experience, Wolfgang would be well-suited for roles such as: Project Manager, Business Analyst, Subproject Lead / Business Analyst & Business Epic Owner.
Wolfgang's most recent position is Project Manager at EnBW - Netze Südwest.
In recent years, Wolfgang has worked for EnBW - Netze Südwest, DekaBank Deutsche Girozentrale, Österreichische Post AG, Porsche AG, and Agrarmarkt Austria.
Wolfgang is most experienced in industries like Pharmaceutical, Transportation, and Agriculture. Wolfgang also has some experience in Government and Administration, Automotive, and Manufacturing.
Wolfgang is most experienced in business areas like Project Management, Information Technology, and Business Intelligence. Wolfgang also has some experience in Quality Assurance, Strategy, and Operations.
Wolfgang has recently worked in industries like Agriculture, Government and Administration, and Automotive.
Wolfgang has recently worked in business areas like Product Development, Project Management, and Operations.
Wolfgang holds a Master in Computer Science from TU Vienna.
Wolfgang has 5 certificates. Among them, these include: PRINCE2 Project Management Foundation (Version 7), ISTQB Certified Tester Foundation Level (CTFL v4.0), and Professional Scrum Product Owner (PSPO).
Wolfgang is immediately available full-time for suitable projects.
Daily rate distribution
The rates shown represent the typical market range for freelancers in this position based on recent contracts on our platform.
Average rates for similar positions
Rates are based on recent contracts and do not include FRATCH margin.
The average daily rate is the mean of all daily rates from recent contracts of comparable freelancers on our platform.
The median daily rate is the middle value of all daily rates — half of comparable freelancers charge less, half charge more. Unlike the average, it is barely affected by outliers.
Calculated based on our freelancers’ daily rates as of 27 Sep 2026. Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.
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