Philipp K.-Freelance Management Consultant
Check rate
Experience
Freelance Management Consultant
Künzel Consulting
- Customer Experience
- Project Management
- Digital Transformation
- Rollout Management
- Service Excellence
- AI Processing
Senior Consultant
Q_PERIOR
- Sector: Travel, Transport & Logistics
- Customer Experience
- Mobility Management
- PMO
Consultant
Q_PERIOR
- Sector: Travel, Transport & Logistics
- Customer Experience
- Mobility Management
- PMO
Consultant
Dr. Fried & Partner
- Sector: Tourism
- Strategy
- Sales
- Product Management
- IT Implementation
Junior Consultant
Dr. Fried & Partner
- Sector: Tourism
- Strategy
- Sales
- Market Research
Master's Thesis Student
Deutsche Post DHL
- Division: Mobility (Postbus)
- Sales
- Service Excellence
Industry experience
See where this freelancer has spent most of their professional time.
Experienced in Professional Services, Transportation, and Tourism.
Business area experience
See which departments and functions this freelancer has contributed to most.
Experienced in Customer Service, Project Management, Information Technology, Sales, Strategy, and Operations.
Summary
I am your expert with many years of experience in customer experience management, digital transformation and agile ways of working. My previous project assignments were with companies in the telecommunications, transport, tourism and insurance industries.
As a certified CX expert and Scrum Master (PSM, SAFe), my core competencies lie in the successful development of holistic CX strategies and their implementation into daily operations. Transparent and reliable communication, lived change management (according to IMCM) and audience-oriented stakeholder management are especially important to me.
With over 10 years of consulting experience and 14 years in the industry, I create structure and flexibility in project organization based on methods and tools. I proactively and energetically commit myself to the goals of the project and the company.
My motto: Do it great!
Skills
Customer Experience Management
Agile Project Management (Safe)
Rollout Management
Change Management
Business Analysis
Stakeholder Management
Telecommunications
Transport & Mobility
Tourism
Insurance
Customer Experience Management
Business Analysis / Gap Analysis
Data Preparation & Reporting
Digital Channel Orchestration
Competitive Analysis
Rollout Management
Presentation & Moderation
Customer Satisfaction (Nps, Ces, Csat, Clv, Ja, Mystery Shopping)
Project Management (Agile, Safe & Classic)
Scaled Agile Framework (Safe), Kanban
Organizational Development With Target Operating Model (Tom)
Okr Method (Objectives And Key Results)
Concept Expertise (Service Design Thinking)
Change Management (Imcm)
Presentation & Moderation
Crm (Salesforce, Ms Dynamics)
Business Analytics (Ms Power Bi)
Project Management Tools (Jira, Confluence, Ms Planner, Monday)
It Service Management (Jira, Servicenow)
Collaboration Tools (Teams, Slack, Miro, Mural, Mindmanager)
Ms Suite (Sharepoint, Excel, Word, Powerpoint, Outlook)
Database (Mssql)
Languages
Education
Óbuda University
Economics · Budapest, Hungary
Westfälische Hochschule
M.A., Service Engineering · Service Engineering · Bocholt, Germany · 1,4
Westfälische Hochschule
B.A., Economics with a focus on Tourism · Economics with a focus on Tourism · Bocholt, Germany · 1,8
Certifications & licenses
Change Management International Multidisciplinary Change Management (IMCM)
Kanban University
CX Certification
CX Academy
Coaching Leading myself & others
Facilitation: Expectations, Methods & Mindset
Statistics
Experience
Global experience
Expertise
Qualifications
Profile
Frequently asked questions
Have questions? Find more information here.
Philipp is based in Munich, Germany and can operate in on-site, hybrid, and remote work models.
Philipp speaks the following languages: German (Native), English (Advanced), French (Elementary).
Philipp has at least 11 years of experience. During this time, Philipp has worked in at least 5 different roles and for 4 different companies. The average length of individual experience is 2 years and 9 months. Note that Philipp may not have shared all experience and actually has more experience.
Based on recent experience, Philipp would be well-suited for roles such as: Freelance Management Consultant, Senior Consultant, Consultant.
Philipp's most recent position is Freelance Management Consultant at Künzel Consulting.
In recent years, Philipp has worked for Künzel Consulting and Q_PERIOR.
Philipp is most experienced in industries like Transportation, Professional Services, and Tourism.
Philipp is most experienced in business areas like Customer Service, Project Management, and Information Technology. Philipp also has some experience in Sales, Strategy, and Logistics.
Philipp has recently worked in industries like Professional Services, Transportation, and Tourism.
Philipp has recently worked in business areas like Customer Service, Project Management, and Information Technology.
Philipp holds a Master in Service Engineering from Westfälische Hochschule and a Bachelor in Economics with a focus on Tourism from Westfälische Hochschule.
Philipp has 7 certificates. Among them, these include: Change Management International Multidisciplinary Change Management (IMCM), Leading SAFe Scaled Agile Inc. (SAFe), and Kanban Practitioner.
The availability of Philipp needs to be confirmed.
Daily rate distribution
The rates shown represent the typical market range for freelancers in this position based on recent contracts on our platform.
Average rates for similar positions
Rates are based on recent contracts and do not include FRATCH margin.
The average daily rate is the mean of all daily rates from recent contracts of comparable freelancers on our platform.
The median daily rate is the middle value of all daily rates — half of comparable freelancers charge less, half charge more. Unlike the average, it is barely affected by outliers.
Calculated based on our freelancers’ daily rates as of 7 Sep 2026. Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.
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