Olga B.-AI Expert & Digital Transformation Consultant | Project Manager | Business Analyst | Founder

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Experience
Project Manager, Business Analyst & AI Expert
INTRODUCTION OF AI OPERATING SYSTEM & DEVELOPMENT OF DIGITAL INFRASTRUCTURE
Technology / Start-up – Munich, 3 employees
Objective:
Selection and implementation of an AI operating system, development of a structured knowledge base, and creation of AI agents and skills to increase efficiency across the entire company
- Requirements analysis and evaluation of suitable AI operating systems based on the company’s specific needs
- Design and development of a central knowledge base as the foundation for AI-supported processes
- Development and configuration of AI agents and skills for recurring business processes
- Prompt engineering for precise, context-based outputs from the AI agents
- Personal coaching for the founders and employees on using AI independently and effectively
- Overall project management, including planning, prioritisation and progress tracking
- Documentation of the implemented solutions and creation of usage concepts for sustainable operation
Tools: Langdock, SharePoint, Prompt Engineering, AI agents, AI skills
AI Consultant & AI Agent Builder
DEVELOPMENT OF AI AGENTS FOR CONTRACT & QUOTE CREATION
IT services – IT service provider, Hamburg, approx. 800 employees
Objective:
Development of AI agents in Microsoft Copilot to automate contract and quote creation
- Analysis of existing contract and quote processes and identification of automation potential
- Design and development of AI agents in Microsoft Copilot for automated document creation
- Skills configuration and prompt engineering for precise, context-based outputs
- Development of templates and knowledge bases to support the AI agents (SharePoint integration)
- Testing, quality assurance and approval of AI-generated documents
- Training and coaching of the specialist departments in using the new AI agents
Tools: Microsoft Copilot, SharePoint, Prompt Engineering, Jamie, AI agents, AI skills
PMO
TELEPHONY INFRASTRUCTURE: PROVIDER CHANGE & TRANSITION
Financial services – Regional bank, Frankfurt, approx. 500 employees
Objective:
Change of telephony provider and complete transition of the telecommunications infrastructure, including
voice recording and call centre
- Support in selecting the new telecommunications provider – requirements analysis, evaluation criteria and decision paper for management
- Support in overall project management, including planning, control, coordination and reporting to management
- Coordination and management of the entire transition, including replacement of the existing telecommunications systems, voice recording systems and call centre infrastructure
- Planning and monitoring of the migration phases in close coordination with the new provider, internal IT departments and specialist departments
- Stakeholder management with internal specialist departments, IT and external service providers
- Coordination of the technical migration and implementation by external service providers
- Ensuring smooth operations during the transition – risk management and escalation management
- Support during the testing phase and hypercare phase after go-live, as well as structured handover to productive operations
Tools: MS Teams, SharePoint, idgard, Avaya
Project Manager & Business Analyst
INTRODUCTION OF AN AI OPERATING SYSTEM & PROMPT ENGINEERING
Legal services – International patent law firm (Munich & Paris), approx. 20 employees
Objective:
Introduction of a company-wide AI operating system to optimise legal and administrative processes
- Overall project management, including planning, control and coordination of all project activities
- Analysis of legal and administrative processes as well as information and documentation structures
- Configuration of AI agents through targeted prompt engineering for precise, context-based answers
- Design of a central knowledge platform (SharePoint-based), including role and permission concepts
- Execution of specialist tests, training and preparation of system documentation
Tools: Langdock, SharePoint, Microsoft 365, AI agents, Prompt Engineering, Notion
Business Analyst & Sub-Project Manager
PROCESS MODELING FOR ISO CERTIFICATION
Life Science – Global provider of reagents and equipment, Hamburg, approx. 1,100 employees
Goal:
Analysis and documentation of Standard Operating Procedures (SOPs) in preparation for ISO certification
- In-depth analysis of existing end-to-end processes in warehousing and logistics
- Modeling of warehouse processes in BPMN and development of a clear, ISO-compliant SOP structure
- Coordination and prioritization of requirements with relevant stakeholders
- Support for business units during the change process and preparation for certification
Tools: BPMN, Visio, Lucidchart, SharePoint, SAP S/4HANA
Project Manager & Business Analyst
DIGITALIZATION PROJECT & TOOL ANALYSIS FOR AN INTERNATIONAL LAW FIRM
Legal services – International patent law firm (Munich & Paris)
Goal:
Selection and implementation of digital tools to automate internal processes and optimize quotation processes
- Business process modeling and documentation of existing processes
- Requirements analysis and selection of a tool for automated cost estimate creation (including MVP implementation)
- Evaluation and comparison of digital tools to improve internal efficiency
- C-level stakeholder management in Munich and Paris
- Preparation and presentation of data-based decision templates
Tools: Confluence, Jira, BPMN, Langdock, Prompt Engineering, Cognigy.AI
Self-employed Business Consultant – Digital Transformation & AI
Sub-Project Manager, Business Analyst & Requirements Engineer
TMS ROLLOUT IN 12 COUNTRY ORGANIZATIONS
Transport & Logistics – Subsidiary of DB Cargo, Offenbach, approx. 500 employees
Goal:
Implementation of a Transport Management System in 12 international business units
- Planning and management of resources, time budgets and sub-projects including controlling
- Coordination of business requirements and stakeholders in an international environment
- Analysis and modeling of order-to-cash processes and derivation of business requirements
- Design of a cross-country document management system
- End-to-end test management along the core processes including process simulations
- Regular reporting to management on progress, risks and measures
Tools: BPMN, UML, SAP, TMS (m-ware), Confluence, Jira, Visio, Lucidchart, Scrum, Kanban, UnifiedPost, Convotis
Business Consultant – Digital Transformation
- Consulting in Digital Transformation in areas of Travel, Transport and Logistics
- Business analyst and Project manager
- Process development and optimization
- IT requirements management including collection, documentation and specification of functional requirements in coordination with internal and external stakeholders
- Test management and execution including error analysis, documentation and communication of identified errors as well as testing of error corrections
Business Analyst
- Test management and execution of a customized SAP solution for split deliveries and assigning the correct temperature-controlled shipping method based on material properties and interfaces to the warehouse
- Creation, processing, and documentation of test cases
- Error analysis, documentation, and communication of identified errors, as well as testing of error fixes
- Support with the introduction of new SAP functions
- After-go-live analysis of optimization opportunities
Supply Chain Coordinator & Project Manager
Logistics Manager & Project Manager
Industry experience
See where this freelancer has spent most of their professional time.
Experienced in Transportation, Information Technology, Professional Services, Tourism, Banking and Finance, and Biotechnology.
Business area experience
See which departments and functions this freelancer has contributed to most.
Experienced in Project Management, Logistics, Information Technology, Supply Chain Management, Quality Assurance, and Operations.
Summary
Management consultant and AI expert with over 10 years of experience in project management, business analysis and digital transformation:
Project management & control (traditional, agile, hybrid) – from requirements analysis to go-live
Business analysis, process modelling & requirements management (IREB-certified)
AI integration: tool selection, agent development, prompt engineering & team coaching
C-level stakeholder management – clear, pragmatic and effective
10+ years of experience in IT projects & digital transformation
Project experience in financial services, legal services, IT, logistics & life sciences
Certified: IREB (CPRE), PSM I, Columbia University AI, CPEFPC, EU AI Act
Experienced in C-level stakeholder management – German & English
AI expertise as an addition: agents, skills, prompt engineering, tool implementation
Skills
Project Management
- Traditional (Waterfall)
- Agile (Scrum Psm I, Kanban)
- Hybrid
- Safe
- Project Controlling
- Reporting
Business Analysis
- Requirements Gathering & Prioritisation
- Cpre-Certified (Ireb)
- User Stories
- Functional Concepts
- Specifications
Process Modelling
- Bpmn
- Uml
- Epk
- Data Flow Diagrams – From High-Level Design To Iso-Compliant Sops
Ai & Automation
- Ai Agents (Copilot, Chatgpt, Langdock, Claude)
- Prompt Engineering
- Ai Tool Selection
- Use-Case Roadmapping
- Ai Operating Systems
Test Management
- End-To-End Test Management
- Test Strategy
- Test Design
- Uat
- Integration Testing
Erp / Tms
- Sap R/3 (Mm & Sd Modules)
- Tms (As400, M-Ware)
Collaboration Tools
- Jira
- Confluence
- Sharepoint
- Ms Teams
- Miro
- Power Automate
Knowledge Management
- Building Knowledge Bases
- Sharepoint Architectures
- Documentation Concepts
- Governance
Industry-Specific Knowledge
- Financial And Legal Services
- Information Technology
- Logistics & Supply Chain Management
- Industry And Consumer Goods
- Life Sciences
Ai Tools
- Microsoft Copilot (Agent Development)
- Langdock (Ai Operating System, Skills, Agents)
- Chatgpt / Gpt-4o (Prompting, Use Cases, Agents)
- Claude & Gemini (Model Comparisons)
- Cognigy, Gamma, Notebooklm, Jamie
- Power Automate (Workflow Automation)
Languages
Education
FOM Hochschule für Ökonomie und Management
MSc Business Consulting & Digital Management · European Economics and Business Management · Munich, Germany
Fachhochschule des BFI Wien
BA Europäische Wirtschaft und Unternehmensführung · European Economics and Business Management · Vienna, Austria
Certifications & licenses
EU AI Act kompakt: Startups Edition
appliedAI Institute for Europe gGmbH
Mentorin, KI-Talente-Programm
Frankfurt School Blockchain Center
Zertifizierte KI-Expertin im Business
Columbia University
Zertifizierter Prompt Engineer
CPEFPC
Distributed Ledger Technology (DLT) Program
Statistics
Experience
Global experience
Expertise
Qualifications
Profile
Frequently asked questions
Have questions? Find more information here.
Olga is based in Munich, Germany and can operate in on-site, hybrid, and remote work models.
Olga speaks the following languages: Russian (Native), German (Advanced), English (Advanced), Italian (Advanced), Spanish (Elementary).
Olga has at least 8 years of experience. During this time, Olga has worked in at least 11 different roles. The average length of individual experience is 1 year and 8 months. Note that Olga may not have shared all experience and actually has more experience.
Based on recent experience, Olga would be well-suited for roles such as: Project Manager, Business Analyst & AI Expert, AI Consultant & AI Agent Builder, PMO.
Olga's most recent position is Project Manager, Business Analyst & AI Expert.
Olga is most experienced in industries like Transportation, Information Technology, and Professional Services. Olga also has some experience in Tourism, Banking and Finance, and Biotechnology.
Olga is most experienced in business areas like Project Management, Logistics, and Information Technology. Olga also has some experience in Supply Chain Management, Quality Assurance, and Operations.
Olga has recently worked in industries like Information Technology, Transportation, and Professional Services.
Olga has recently worked in business areas like Project Management, Information Technology, and Logistics.
Olga holds a Master in European Economics and Business Management from FOM Hochschule für Ökonomie und Management and a Bachelor in European Economics and Business Management from Fachhochschule des BFI Wien.
Olga has 7 certificates. Among them, these include: EU AI Act kompakt: Startups Edition, Mentorin, KI-Talente-Programm, and Zertifizierte KI-Expertin im Business.
Olga is immediately available part-time for suitable projects.
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Calculated based on our freelancers’ daily rates as of 18 Oct 2026. Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.
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