Timo S.-IT Project Manager / Senior PMO / Rollout Manager

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Experience
IT Project Manager / IT Demand Manager
Schuhmann IT-Consulting
- Managed (Scrum / Agile) and monitored IT projects, including project controlling, service provider management, reporting, risk management and coordination of all stakeholders
- Planned and supported the go-live and hypercare phase
- Captured, assessed and prioritized requirements for demand-oriented planning and management of IT resources
- Supported the introduction of the CRIF provider for real-time decision-making in sales, fraud prevention, sanctions list screening and scalable payment processes
- Prepared status reports and decision papers for the executive board
- Planned and managed IT projects for the implementation, optimization or migration of e-commerce systems (e.g. shop systems, payment integration, order to cash)
- Coordinated interdisciplinary teams from development, UX/UI, marketing and logistics to deliver project objectives on time
- Analyzed requirements and prepared technical specifications in close coordination with stakeholders and external service providers
- Ensured the quality, performance and security of e-commerce platforms through testing, monitoring and continuous optimization
- Organized meetings with stakeholders, e.g. Demand Thinking, Warm-Up, Impact Board and program planning
- Managed and prioritized demands as well as DMP controlling and communication of results from the Impact Board and KPI analysis
Demand Manager
Schuhmann IT-Consulting
- Managed the demand management process for all IT requirements
- Created a KPI report to improve process quality
- Supported individual ideas and requirements throughout the end-to-end demand process
- Regularly communicated DMP results to the organization, e.g. through the Completion Report
- Maintained an overview of all demands and their current status
- Optimized processes from requirement intake through demand completion
- Organized meetings with stakeholders, e.g. Demand Thinking, Warm-Up, Impact Board and program planning
- Managed and prioritized demands as well as DMP controlling and KPI analysis
- Established a mature and smart demand management process to support strategic business objectives
Project Manager / Rollout Manager / Senior PMO
Schuhmann IT-Consulting
- Managed planners, construction supervisors, design reviewers, acceptance inspectors and authorized construction document approvers in Deutsche Bahn's KRITIS Object Protection project
- Structured, planned, consolidated and established a comprehensive rollout to protect critical infrastructure (electronic interlockings)
- Coordinated technical and content-related matters with the design authority
- Defined milestones and managed the PMO
- Tracked action items and initiated escalation measures
- Analyzed and implemented corrective measures to safeguard project objectives
- Conducted business analysis and process documentation in a strategic process manual
- Managed stakeholders as well as reporting, project controlling, contract and supplier management and risk management
- Prepared an established rollout approach for successful implementation through 2028
Project Manager / Rollout Manager / Senior PMO
Schuhmann IT-Consulting
- Structured, planned, consolidated and established comprehensive rollout reporting for Deutsche Bahn's GSM-R BSS ReInvest project
- Prepared complete reports to manage the rollout of approximately 3,300 BTS stations
- Managed global contractors and monitored the project plan in the rollout sub-project
- Tracked action items and initiated escalation measures
- Analyzed and conceptually implemented corrective measures to safeguard project objectives
- Structured and documented key results relating to progress, resources, schedules, risks and action items
- Conducted business analysis and process documentation, consolidated in a strategic process manual
- Managed stakeholders and led the rollout sub-project for special tasks
- Managed reporting, project controlling, contract and supplier management as well as risk management
Project Manager / Business Analyst
Schuhmann IT-Consulting
- Created and maintained a detailed rollout and project plan to prepare approximately 180 banks for go-live in Deutsche Börse Group's T2S Member & Vendor Readiness project
- Managed stakeholders and led Member Readiness
- Prepared and developed the necessary documents for external communication
- Provided intensive support to participants during testing and simulation phases
- Tracked test activities and prepared newsflashes and project announcements
- Coordinated and communicated across different areas and teams
- Successfully delivered the 2017 go-live and ensured Member Readiness
Project Manager / PMO Lead
Schuhmann IT-Consulting
- Ensuring global communication in a regulatory Identity and Access Compliance initiative at Deutsche Bank across 5 locations (USA, Germany, India, Singapore, Japan)
- Stakeholder management and preparing reports for senior management
- Defining KPIs, tasks, milestones, and deliverables
- Coordinating OpCo and SteCo meetings, including the steering committee
- Responsible for financial assessments, budget planning, and financial forecasts
- Coordinating staff and hiring management as well as risk and issue management
- Developing a Target Operating Model (TOM) for the PMO and creating key operating procedures
Project Manager / PMO Lead
Schuhmann IT-Consulting
- Creating the project and program plan and reports for senior management in Deutsche Bank's GAMA initiative
- Defining and monitoring tasks, milestones, and deliverables
- Planning and leading OpCo and SteCo meetings and conducting quality gates
- Developing and managing KPIs and financial forecasts
- Coordinating staff and hiring management as well as risk and issue management
- Ensuring the completeness of the defined deliverables in coordination with the European Central Bank
Service Level Management
EnBW
- Taking new services into operations and documenting high quality standards
- Creating complete documentation: service data sheet, operations and support concept, SLA, classification tree, service level reports, security concept, system and wiki documentation
- Active stakeholder management and conducting workshops
- Optimizing ticket categories and processing times
- Ensuring knowledge transfer and documenting responsibilities
Head of PMO
Union IT Services GmbH
- Overall management of the Project Management Office for the hardware rollout of 4,000 workstations at Union Investment
- Defining and monitoring quality gates
- Active change and release management
- Coordinating and initiating project plans as well as milestone and resource planning
- Acting as the interface between administrative and executive project staff
- Managing the open-items list and coordinating external service providers
- Planning and conducting daily stand-up meetings
- Successfully completing the project on time and within budget
IT Service Manager
Union IT Services GmbH
- Supporting the launch of new or changed services, transition management, and coordination of external service providers
- Rolling out Lync 2010 to Lync 2013 and creating user documentation
- Creating a Service Improvement Plan for Lync telephony
- Building a mobile device infrastructure in line with compliance and ISO requirements and managing the MobileIron MDM solution
- Optimizing problem, incident, and asset management processes
- Coordinating CI changes and releases and conducting tests
- Supporting the transition phase and reviewing SLAs based on defined KPIs
- Developing a high-quality IT infrastructure
Subproject Manager
Telekom Deutschland GmbH
- Business analysis and process modeling for migrating business customers to the CRM tool
- Translating requirements between the business and IT
- Planning and implementing tests and migrations
- Scheduling and planning deliverables, as well as quality management
- Ensuring that business requirements are implemented to the required quality
Service Level Manager
Daimler AG
- Preparing and developing Operational Level Agreements (OLAs)
- Preparing and finalizing Service Level Agreements (SLAs)
- Conducting service management meetings with business partners
- Coordinating service technologies with hardware suppliers
- Regular coordination with business partners from various departments
- Budget coordination, planning, and effective allocation of the budget
- Independently managing medium-sized to large projects and supporting the introduction of new systems
- Ensuring application availability in line with defined downtime limits
Freelance Business Consultant
Schuhmann IT-Consulting
- Project management for demanding IT projects and programs
- Demand Management Lead, managing and optimizing the end-to-end process
- Setting up reporting based on agreed KPIs across projects and programs
- PMO Lead and portfolio management
- Advising companies on the planning and implementation of IT projects
- Operations management based on ITIL V3
- Process modeling and creation of complete process manuals
- Implementing IT service management and service level management
- Implementing process improvements
- Clearing, Settlement, GC-Pooling, Partial Settlement, Corporate Action, Target 2 Security
- Industries: Finance, energy, logistics, telecommunications, e-commerce
IT Service Management Consultant and Trainer
Serview GmbH
- Conducting and coordinating ITIL seminars
- Developing processes and methods for introducing IT service management processes
- Advising and supporting the introduction of IT service management methods
- Responsible for presenting training materials in a clear and engaging way
Business Consultant
Logica Deutschland GmbH & Co. KG
- Consulting and coaching in IT service management
- Bid management and management of numerous tenders
- Identifying functional management requirements for applications, and designing and deploying supporting applications
- Negotiating and documenting service requirements in the form of Service Level Requirements (SLRs) and SLAs
- Professionally leading an incident and problem management team of up to 10 employees
Test Analyst
Continental Teves AG & Co. oHG
Industry experience
See where this freelancer has spent most of their professional time.
Experienced in Banking and Finance, Retail, Transportation, Telecommunication, Energy, and Information Technology.
Business area experience
See which departments and functions this freelancer has contributed to most.
Experienced in Information Technology, Operations, Project Management, Procurement, Quality Assurance, and Finance.
Summary
- IT project management professional with more than 20 years of experience delivering complex IT projects, currently working as a freelance management consultant
- Extensive expertise in project management, PMO, IT service management according to ITIL, rollout management, release management, demand management and service operations
- Professional leadership of up to 30 employees, contractor management also at international level, process development, process optimization, reporting, definition of KPIs to monitor processes, OTC, rollout management
- Strong communicator and team leader with strategic vision, good understanding of people and strong social skills, solution-oriented, efficient, entrepreneurial, self-motivated, hands-on mentality
Skills
- Project Management: Clarity, Ms Project
- Service Management: Remedy, Omnitracker, Matrix42
- Operating Systems: Windows, Mac Os, Linux
- Ms Office: Word, Excel, Powerpoint, Access, Outlook
- Databases: Mysql, Db2, Ms Access
- Programming Languages: Ms Visual Basic For Applications (Vba), Perl, Shell, Java, C#
- Sap: Sap R/3 Basic Technology, Solution Manager
- Concept Development: Ms Visio, Ms Mindmap, Ms Projects
- Methods: Prince2, Itil
- Telephony: Lync 2010/2013, Mcm, Mobiliron, Iphone, Ipad
Languages
Education
Darmstadt University of Applied Sciences
Bachelor of Science in Computerscience · Computerscience · Darmstadt, Germany
Certifications & licenses
Statistics
Experience
Expertise
Qualifications
Profile
Frequently asked questions
Have questions? Find more information here.
Timo is based in Groß-Gerau, Germany.
Timo speaks the following languages: German (Native), English (Advanced).
Timo has at least 19 years of experience. During this time, Timo has worked in at least 14 different roles and for 8 different companies. The average length of individual experience is 1 year and 3 months. Note that Timo may not have shared all experience and actually has more experience.
Based on recent experience, Timo would be well-suited for roles such as: IT Project Manager / IT Demand Manager, Demand Manager, Project Manager / Rollout Manager / Senior PMO.
Timo's most recent position is IT Project Manager / IT Demand Manager at Schuhmann IT-Consulting.
In recent years, Timo has worked for Schuhmann IT-Consulting.
Timo is most experienced in industries like Banking and Finance, Retail, and Transportation. Timo also has some experience in Telecommunication, Energy, and Information Technology.
Timo is most experienced in business areas like Information Technology, Operations, and Project Management. Timo also has some experience in Procurement, Quality Assurance, and Finance.
Timo has recently worked in industries like Banking and Finance, Retail, and Transportation.
Timo has recently worked in business areas like Information Technology, Project Management, and Operations.
Timo holds a Bachelor in Computerscience from Darmstadt University of Applied Sciences.
Timo has 7 certificates. Among them, these include: PRINCE2 Practitioner Examination, ITIL V3 Service Operation, and PRINCE2 Foundation Examination.
Timo is immediately available full-time for suitable projects.
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Calculated based on our freelancers’ daily rates as of 15 Sep 2026. Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.
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