Ralf Beyer - IT Sourcing and Vendor Manager, Transition

🚀 FRATCH GPT 2.0 - Find freelancers with a single prompt. Now including price benchmarking.

Recommended expert

Lorsch, Germany

Check rate

Experience

Oct 2025 - Apr 2026

7 months

Interim Product Manager IT-Site Management

Exyte Management GmbH

Definition and implementation of the global strategy for IT site infrastructure products and services, ensuring scalability, security and compliance
Leadership and development of a high-performing team of IT site management specialists, promoting collaboration and professional development
Monitoring the quality of IT services for sites and ensuring timely delivery and compliance with company standards
Central point of contact between Corporate IT, regional IT teams and business stakeholders for site infrastructure topics
Driving innovation and process optimization in the delivery and operation of IT site infrastructure
Responsibility for the product lifecycle of IT site infrastructure solutions, from design through retirement
Management of global demand for IT site infrastructure services and ensuring alignment with IT demand management processes
Establishment and monitoring of KPIs for service delivery and product performance
Ensuring compliance with IT security, data protection and regulatory requirements
Management of supplier relationships and negotiation of contracts for IT site infrastructure services
Budget planning and cost optimization for IT site infrastructure
Review, improvement and implementation of ServiceNow processes

Apr 2024 - Mar 2025

1 year

IT Sourcing & Vendor Manager / Transition Manager / IT Service Manager

amedes Group

Development and implementation of IT procurement strategies
Process responsibility for IT vendor management, including vendor selection, contract negotiation and performance evaluation
Ongoing relationship management
Comparison of service levels with the SLAs, continuous improvement
Collaboration with stakeholders and procurement
Fulfillment of commercial requirements
Effective communication, problem solving and trouble shooting
Monitoring supplier contracts
Driving strategic initiatives, cost optimization, risk management and process improvements related to procurement and vendor management
Transition management from an existing provider to a new service provider
Definition and adaptation of processes according to ITIL, SLA and OLA definition and adaptation
Integration of the customer's ITSM tool (Matrix42) into the new provider's ServiceNow

Apr 2022 - Mar 2024

2 years

Freelance Regional Delivery Manager NW Operations EMEA

Infosys / Mercedes-Benz / Daimler Truck

Functional leadership of 18 NW Leads (Network Service Managers)
Point of contact for customer escalations
C-level reporting
Active participation in CAB meetings
Coordination with the Transformation Team regarding upcoming projects and their impact on production
Monitoring the renewal of licenses and devices in the network and security environment (Campus, Edge-DC and DC)
Close collaboration with the GNOC (Global Network Operation Center), local onsite employees and third-party providers
3rd party management
Vendor management
Contract management

Apr 2021 - Mar 2022

1 year

Freelance Transition Program Manager EMEA-DE

Infosys / Daimler

Planning the transition for all EMEA-DE sites (379)
Verification and determination of the approach for the customer's current contracts with third-party providers
Team leadership of 10 Transition Managers
Reporting and communication at the customer's, partners' and internal C-level
DAIR management
Establishment of a reporting structure
Management of asset data collection and processes
Establishment of a meeting structure with the various sites and Transition Managers
Establishment of a communication basis with other towers (including Data Center, Workplace, SAP, Security)

Jun 2020 - Mar 2021

10 months

Freelance Project Manager

E.ON / Infosys

Takeover of operations for the Global Service Desk from established suppliers by a new supplier
Planning of the knowledge transfer
Preparation of specifications for setting up the knowledge database in SNOW (ServiceNow)
Planning and creation of test scenarios for the supplier's new agents
Conducting, reviewing and evaluating mock calls with supplier agents and client employees
Checking the agents' language certifications (7 languages)
Reviewing the agents' written tests
Creation of checklists and reports
Management reviews
Participation in project status meetings

Jun 2018 - Dec 2018

7 months

Transition Manager

Fujitsu / Audi / VW-Sachsen

Takeover of Managed Network Services from established suppliers
Planning and delivery of knowledge transfer and training
Establishment of a GDC (Global Delivery Center) in Portugal and an NOC (Network Operation Center) in Germany
1st, 2nd and 3rd Level Support
Definition and introduction of ITSM processes (Incident, Problem, Change and Release, Knowledge Management)
Establishment of an Event Management process and implementation of monitoring tools
Design of the new operations manual
Implementation of SLA and OLA
Creation of an onboarding manual for new employees regarding plant access and network access at the customer
Planning and execution of due diligence; assessment of the current network components at the sites and in storage; adjustment and completion of the available documentation
Status reports to Senior Management internally and to the customer

Jul 2017 - May 2018

11 months

Transition & Transformation Manager / Team Lead

DXC

T&T acquisition activities for a customer in the manufacturing and retail sector
Definition of the T&T solution, creation of the schedule, identification of risks related to the proposal
Preparation of presentations and documentation, as well as their presentation to the customer
Responsibility for reviewing and approving ongoing acquisitions
Weekly review of status reports for ongoing programs with the Transition Managers
Weekly status and financial reports to Senior Management
Support for Transition Managers in resolving risks and issues

May 2017 - Jul 2017

3 months

Transformation Manager

HP

Migration of all infrastructures, applications and services from the Norwegian healthcare provider to DXC
Migration of servers to a new cloud architecture (IaaS), network implementation
Security assessment and implementation
AD consolidation and migration
Implementation of service management processes (ITIL)
Storage and backup strategies
DR site setup and Service Desk
Management of 40 projects with 29 project managers in Transition and Transformation
Management of third-party providers

Feb 2017 - Apr 2017

3 months

T&T Manager

HP

Acquisition activities for a German bank
Development of the specific banking solution
Preparation of costs and schedule, as well as project descriptions
Risk assessment, assumptions, documentation
Presentation of the plan and solution to the customer

Nov 2016 - Jan 2017

3 months

Transformation Manager

HP

Preparation of a proposal for an early contract extension
Coordination of requirements with the customer
Planning of the Service Desk in a near-shore location
Preparation of costs and schedule
Regular reporting on solution preparations and coordination with the customer
Contract negotiations and presentations

Aug 2015 - Nov 2016

1 year 4 months

Project Manager

HP

Workplace migration of the DACH and Northern regions to Nearshore-SSCs (Shared Service Centers)
Analysis of migration options, organization of necessary training, knowledge transfer
Calculation of potential savings together with the Finance department
Review of recruitment and language requirements for Nearshore-SSCs
Management of internal teams and accounts to drive workload migration
Identification of savings of almost 14 million €

Apr 2015 - Aug 2015

5 months

T&T Manager

HP

Establishment of a new data center environment across three data centers
Migration of SAP and SAP-related applications to HP
Establishment of the network environment
Introduction of Office 365
Implementation of ITIL processes (Monitoring, Reporting, Incident, Problem, Capacity, Change, Security Management)
Establishment of the account and financial environment
Review and adjustment of the budget and contracted services
Implementation of account governance processes
Participation in steering committee meetings with customer and HP board members
Management of Tower Leads, PMs, resources, customers, and third-party providers
Reporting program status to board members
Risk, issue, and change management
Financial and schedule tracking (EV, ETC, EAC, SPI, CPI)

Oct 2014 - Apr 2015

7 months

T&T Manager

HP

Establishment of a cloud environment
Migration of an SAP environment (PROD, DEV and UAT)
Implementation of ITIL processes
Establishment of a Service Desk
Participation in the steering committee and presentation of program status

Jan 2014 - Aug 2014

8 months

Transformation Manager

CSC

Design, planning, and project management for a strategic program to introduce StaaS (Storage as a Service) in Denmark
Development of the solution, installation of new hardware
Migration of all data to the new environment

Apr 2013 - Dec 2013

9 months

Account Program-Executive

CSC

Program management of multiple projects and leadership of the PMO in an existing account
Participation in board meetings to identify and initiate new projects
Participation in weekly CAB (Change Advisory Board) meetings
Preparation and execution of program status meetings with the customer and account

Feb 2013 - May 2013

4 months

Project Manager

CSC

Concept, planning and project management for the implementation of a Celestix environment in Germany, France and Austria
Implementation of server monitoring tools
Planning and introduction of patch management
Global collaboration with the UK, USA, India and the Netherlands

Sep 2012 - Feb 2013

6 months

Project Manager for Urenco

CSC

Project management for several projects in the Netherlands
Analysis of the impact of the upcoming server, LAN and desktop refresh
Evaluation of business processes, detailed impact analysis of servers at operating system, application and database level
Migration concept and high-level plans for design, development and testing, integration and testing, deployment and operational support
Participation in the development of an automated crane system for transporting enriched uranium
Preparation of a technical solution for implementing a document system in the production environment

Jun 2012 - Sep 2012

4 months

Project Manager for MEWA

CSC

Representation of the Account Program Executive and Project Manager
Leading customer project status meetings
Project management for server patch management and HDD encryption
Leading the analysis of a possible dynamic desktop environment, customer assessment workshops and presentation of results

Apr 2011 - Feb 2012

11 months

Transition New Business Solution Manager

CSC

Preparation of transition solutions, calculations and initial plans
Ensuring that transition solutions support the execution and maintenance of models and business profit plans
Organization and presentation of transition solutions and cost calculations for Transition Review Boards
Tracking transition changes and approvals
Presentation of the transition solution to customers and external consulting groups
Management of the bid cycle from project start through mobilization via Quality Gate 1
Maintenance of the Standard Transformation Project Set (STPS) in the global Pursuit team
Preparation of transition cost models and participation in cost reviews

Mar 2010 - Mar 2011

1 year 1 month

Project Manager for MEWA

CSC

Project management of a print and Exchange Server refresh, UPS refresh and cabling at the branches of a German cleaning company with 13 countries and 44 locations
Monitoring project financial reports (PC Refresh, MCS Tools, Firewall, Asset Management)
Risk, issue and change management

Oct 2009 - Feb 2010

5 months

Transition Executive for an insurance company in CH

CSC

Training a new Transition Executive in the area of responsibility
Building the transition team
Cost calculation and scheduling
Preparing presentations

Apr 2009 - Sep 2009

6 months

Program Manager for the SMILE customer in CH

CSC

Program management for setting up a 24x7 Service Desk in EMEA and NA
Rollout and adaptation of ITIL processes
Implementation of asset and license management and relevant tools
Implementation of a Service Request process and configuration of the software for approval processes
Implementation of service levels and reporting
Managing a team of 6 project managers
Budget coordination, review of project definitions and budgets
Negotiations with the customer and third parties regarding contract, scope and services
Impact analysis of changes, approval and implementation
Monitoring updates to project documentation

Apr 2008 - Sep 2008

6 months

Transition Executive at a travel company in NO

CSC

Program management, controlling and reporting
Risk, issue and change management
Managing a team of 120 project resources (India, United Kingdom, Norway, Denmark, Germany)
Relocation of the data centers from Norway and Sweden to Denmark
Implementation of a Remedy-based Service Desk
Implementation of ITIL processes
Implementation of WAN and LAN connectivity
Setting up the data centers in Denmark
SAN consolidation
Creation and rollout of an SOE
Implementation of server and network monitoring

Oct 2007 - Dec 2007

3 months

Project Manager at a chemical company

CSC

Project management for the provision of application servers for third-party providers
Ensuring network availability and VPN connectivity

May 2007 - Oct 2007

6 months

Project Manager at Deutsche Leasing

CSC

Project management of a data center relocation across two data centers
Planning the groups for the server relocation, analyzing dependencies and interfaces
Negotiations with providers
Ensuring network connectivity and expanding the data centers

Apr 2006 - Dec 2006

9 months

Project Manager at Deutsche Leasing

CSC

Planning, budgeting and project management for the implementation of a Change Request tool and processes
Preparation of a detailed operations manual
Implementation of license and asset management
Implementation of a Client Order Fulfillment tool

Jan 2005 - Mar 2006

1 year 3 months

Program Manager

Textron

Program management for the implementation and consolidation of a Service Desk in EMEA, APAC and NA in 6 languages
Implementation of international Toll-Free numbers with the corresponding call forwarding

Jul 2004 - Nov 2004

5 months

Project Manager

Textron

Project management for Service Desk and Asset Management

Jan 2002 - Mar 2004

2 years 3 months

Program Manager

Bombardier Transportation

Preparation of outsourcing documents (RfP)
Evaluation of an outsourcing partner
Management of cross-functional projects with the outsourcing partner

Industry experience

See where this freelancer has spent most of their professional time.

Experienced in Information Technology, Manufacturing, Professional Services, Automotive, Banking and Finance, and Aerospace and Defense.

Information Technology

Manufacturing

Professional Services

Automotive

Banking and Finance

Aerospace and Defense

Business area experience

See which departments and functions this freelancer has contributed to most.

Experienced in Project Management, Information Technology, Procurement, Operations, Customer Service, and Finance.

Project Management

Information Technology

Procurement

Operations

Customer Service

Finance

Summary

Many years of experience in the management of international projects
Management of international project teams with up to 120 FTE as well as third-party providers and suppliers
Program and project reporting at international and senior management level
DAIR management, change management
Project controlling in complex projects
Infrastructure transition & transformation (server migration / consolidation / virtualization; storage and application migration including SAN, mainframe and SAP; network; data center relocation; service desk; ITSM; SLA; security)
Cost and resource planning
Cost, resource and schedule preparation
Analysis and solution development as well as determination of project requirements for customer-specific needs

Skills

Many Years Of Experience In The Management Of International Projects
Management Of International Project Teams With Up To 120 Fte (Full Time Equivalent) And Third-Party Providers Or Suppliers
Program And Project Reporting At International And Senior Management Level
Raid Management (Risk, Assumption, Issue, Decision), Change Management
Project Controlling In Complex Projects
Infrastructure Transition & Transformation (Server Migration / Consolidation / Virtualization; Storage And Application Migration Including San, Mainframe And Sap; Network; Data Center Relocation; Service Desk; Itsm; Sla; Security)
Cost, Resource And Schedule Preparation
Analysis And Solution Development As Well As Determination Of Project Requirements For Customer-Specific Needs
Service Delivery Management
Vendor Management
Program Management 22 Years
Transition & Transformation 22 Years
Risk Management 22 Years
International Project Management 22 Years
Multi-Project Management And Controlling/Reporting 22 Years
Customer Care 22 Years
Functional Leadership Yes
Project Management Yes
Disciplinary Leadership Yes
America > 6 Years
Transportation
Automotive
Retail & Manufacturing
Healthcare
Banking
Aerospace, Climate, Security
Travel
Insurance
Defense

Languages

German

Native

English

Advanced

Certifications & licenses

PMI

TA Bildungszentrum

Certified It Support Manager

IIR Deutschland GmbH

CSC Deutscland Solutions GmbH

Statistics

Experience

Total positions 29

Experience in Information Technology 9 y

Avg length 8 m

Longest experience 2 y 2 m

Expertise

Recent roles Interim Product Manager IT-Site Management, IT Sourcing & Vendor Manager / Transition Manager / IT Service Manager, Freelance Regional Delivery Manager NW Operations EMEA

Main industries Information Technology, Manufacturing, Professional Services

Main business areas Project Management, Information Technology, Procurement

Qualifications

Certifications earned 4

Profile

Member since

February 2025

Last update

September 2026

Need a freelancer? Find your match in seconds.

Try FRATCH GPT

Frequently asked questions

Have questions? Find more information here.

Ralf is based in Lorsch, Germany and prefers 100% remote projects.

Ralf speaks the following languages: German (Native), English (Advanced).

Ralf has at least 20 years of experience. During this time, Ralf has worked in at least 20 different roles and for 11 different companies. The average length of individual experience is 1 year and 8 months. Note that Ralf may not have shared all experience and actually has more experience.

Based on recent experience, Ralf would be well-suited for roles such as: Interim Product Manager IT-Site Management, IT Sourcing & Vendor Manager / Transition Manager / IT Service Manager, Freelance Regional Delivery Manager NW Operations EMEA.

Ralf's most recent position is Interim Product Manager IT-Site Management at Exyte Management GmbH.

In recent years, Ralf has worked for Exyte Management GmbH, amedes Group, Infosys / Mercedes-Benz / Daimler Truck, and Infosys / Daimler.

Ralf is most experienced in industries like Information Technology, Manufacturing, and Professional Services. Ralf also has some experience in Aerospace and Defense, Automotive, and Banking and Finance.

Ralf is most experienced in business areas like Project Management, Information Technology, and Procurement. Ralf also has some experience in Operations, Customer Service, and Finance.

Ralf has recently worked in industries like Information Technology, Healthcare, and Automotive.

Ralf has recently worked in business areas like Information Technology, Procurement, and Operations.

Ralf has 4 certificates. Among them, these include: Pmp®, AI-Manager, and Certified It Support Manager.

Ralf will be available full-time from October 2026.

Daily rate distribution

0% 25% 50% 75% 100%

<€640 €640-800 €800-960 €960-1120 €1440+

The rates shown represent the typical market range for freelancers in this position based on recent contracts on our platform.

Average rates for similar positions

Rates are based on recent contracts and do not include FRATCH margin.

800

600

400

200

Daily rate avg. 769 €

The average daily rate is the mean of all daily rates from recent contracts of comparable freelancers on our platform.

800

600

400

200

Median rate 760 €

The median daily rate is the middle value of all daily rates — half of comparable freelancers charge less, half charge more. Unlike the average, it is barely affected by outliers.

Calculated based on our freelancers’ daily rates as of 27 Sep 2026. Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.