Katharina Pfeil - Business Analysis / Process Management

Q: Where is Katharina based?

Katharina is based in Karlsruhe, Germany and prefers 100% remote projects.

Q: What languages does Katharina speak?

Katharina speaks the following languages: German (Native), English (Advanced), Spanish (Elementary), French (Elementary) .

Q: How many years of experience does Katharina have?

Katharina has at least 18 years of experience. During this time, Katharina has worked in at least 9 different roles and for 9 different companies . The average length of individual experience is 2 years . Note that Katharina may not have shared all experience and actually has more experience.

Q: What is Katharina's latest experience?

Katharina's most recent position is Business Analysis / Process Management at Soorce Professionals GmbH - DB Vertrieb GmbH .

Q: What companies has Katharina worked for in recent years?

In recent years, Katharina has worked for Soorce Professionals GmbH - DB Vertrieb GmbH , Self-employed – Happy Home. More than just tidiness , and KVBW .

Q: Which industries is Katharina most experienced in?

Katharina is most experienced in industries like Professional Services , Information Technology , and Healthcare . Katharina also has some experience in Transportation , Food and Beverage , and Energy .

Q: Which business areas is Katharina most experienced in?

Katharina is most experienced in business areas like Information Technology , Project Management , and Strategy . Katharina also has some experience in Human Resources , Customer Service , and Product Development .

Q: Which industries has Katharina worked in recently?

Katharina has recently worked in industries like Professional Services , Healthcare , and Transportation .

Q: Which business areas has Katharina worked in recently?

Katharina has recently worked in business areas like Information Technology , Strategy , and Human Resources .

Recommended expert

Karlsruhe, Germany

Check rate

Experience

Aug 2022 - Present

4 years

Frankfurt, Germany

Business Analysis / Process Management

Soorce Professionals GmbH - DB Vertrieb GmbH

ITSM processes (incident, problem, change, release)
Introduction of ServiceNow modules Asset / Incident / Problem / Change Management
Planning and implementation of replacing Redmine with ServiceNow / Agile Development
Knowledge management (concept, setup & structure of Confluence, documentation, tool feature overviews, etc.)

Jan 2017 - Dec 2023

7 years

Karlsruhe, Germany

Organization coaching & interior design

Self-employed – Happy Home. More than just tidiness

On-site and online organization coaching
VHS courses
Lectures

Jul 2016 - Jun 2022

6 years

Karlsruhe, Germany

Business Analysis

KVBW

Project management for HR digitalization
Organizational / process analyses
Coordination of software and IT service tenders
Introduction of Jira and Confluence
Reorganization of process management
Preparation / analysis of IT strategy
Management presentations, decision papers, dashboards/reporting

Jul 2014 - Mar 2016

1 year 9 months

Karlsruhe, Germany

Consulting Sales & Marketing

Systec & Services GmbH

Website relaunch, SEO
Translation DE - EN
Introduction of CRM, introduction of WIKI (Confluence)
Newsletters, blog posts, mailing campaigns
Sales presentation, cold calling
Tender coordination

Sep 2013 - May 2014

9 months

Mannheim, Germany

Quality Management Sales

MVV Energie AG

Consulting and standardization of project management
Optimization of interface to subsidiary
Setup of management reporting

Jul 2012 - Aug 2013

1 year 2 months

Karlsruhe, Germany

Self-employed Catering & Blog

Kekse-Bekse

Aug 2008 - Jun 2012

3 years 11 months

Eggenstein-Leopoldshafen, Germany

Process / Project Management & Customer Consulting

Kirchl. Rechenzentrum Südwestdeutschland

Building process management
Introducing the PRINCE2 project management method
Process management for product development
Customer and product consulting for IT outsourcing
Preparing offers and contracts

Apr 2008 - Jun 2008

3 months

Karlsruhe, Germany

Incident Management

Univativ GmbH - T-Systems

1st level support
Improving incident management

Jan 2007 - Sep 2007

9 months

Karlsruhe, Germany

Assistant to the CTO

PATEV

Process and information management
Building a filing structure
Improving office organization

Industry Experience

See where this freelancer has spent most of their professional time.

Experienced in Professional Services, Information Technology, Healthcare, Transportation, Food and Beverage, and Energy.

Professional Services

Information Technology

Healthcare

Transportation

Food and Beverage

Energy

Business Area Experience

See which departments and functions this freelancer has contributed to most.

Experienced in Information Technology, Project Management, Strategy, Human Resources, Customer Service, and Product Development.

Information Technology

Project Management

Strategy

Human Resources

Customer Service

Product Development

Skills

Reliable
Persistent
Independent
Proactive
Inquisitive
Solution-Oriented
Goal-Oriented
Quality-Conscious
Thorough
Pragmatic
Hands-On
Open-Minded
Flexible
Intuitive
Structured
Connected Thinking
Creative
Social
Empathetic
Process And Project Management
Planning & Coordination
Strategy Development
Software Implementation
Very Quick To Learn
Out-Of-The-Box Thinking
Target Group-Oriented Communication / Information Preparation
Decision Preparation
Analysis
Graphical Data Preparation / Dashboards
Coaching
Public Sector / Administration
Data Center / It Service Provider
Energy
Pharma Consulting
Mobility / Logistics
Fairness
Aesthetics
Performance
Enjoyment
Freedom
Atlassian (Confluence & Jira) – Very Good
Servicenow (Agile Development, Itsm) – Very Good
Signavio – Good
Ms Office – Very Good
Typo 3 / Wordpress / Squarespace / Jimdo – Good
Adobe (Illustrator, Indesign, Photoshop) – Good

Languages

German

Native

English

Advanced

Spanish

Elementary

French

Elementary

Education

Oct 2006 - Mar 2009

TU Kaiserslautern

Master of Arts in Economics & Management, specialization: Process Management · Economics & Management · Kaiserslautern, Germany

Mar 2000 - Nov 2004

FH Karlsruhe

Diplom-Ingenieur (FH) Cartography & Geomatics, specialization: Tourism Cartography · Cartography & Geomatics · Karlsruhe, Germany

Institute for Interior Design

Interior Design · Dresden, Germany

...and 1 more

Certifications & licenses

Leading Online Moderation

Foot Reflex Massage Hanne Marquardt

Methods / Project / IT Design Thinking

BPMN

DevOps Practitioner

Improved Reading

Designing Processes Effectively with Design Thinking

Signavio

Zen – The Focused Leader

Business Analysis

DevOps Foundation

Jira Administrator

Scrum Master

Charisma

Entrepreneur Smart Business Concepts Intensive with Brigitte and Ehrenfried Conta-Gromberg

SEO

Selling & Negotiating

Successfully Leading in a Sandwich Position

Management of Risk

ISO 20000

ITIL v3 Foundation

PRINCE2 Practitioner

Aeneis

Systemic Consulting

Statistics

Experience

Total positions 9

Experience in Professional Services 8.5 y

Avg length 2 y 9 m

Longest experience 6 y 11 m

Global Experience

Countries worked in 1 (Germany)

Primary country Germany

Expertise

Recent roles Business Analysis / Process Management, Organization coaching & interior design, Business Analysis

Main industries Professional Services, Information Technology, Healthcare

Main business areas Information Technology, Project Management, Strategy

Qualifications

Highest degree Master

Certifications earned 24

Profile

Created

February 2025

Last Update

July 2026

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Frequently asked questions

Have questions? Find more information here.

Katharina is based in Karlsruhe, Germany and prefers 100% remote projects.

Katharina speaks the following languages: German (Native), English (Advanced), Spanish (Elementary), French (Elementary).

Katharina has at least 18 years of experience. During this time, Katharina has worked in at least 9 different roles and for 9 different companies. The average length of individual experience is 2 years. Note that Katharina may not have shared all experience and actually has more experience.

Based on recent experience, Katharina would be well-suited for roles such as: Business Analysis / Process Management, Organization coaching & interior design, Business Analysis.

Katharina's most recent position is Business Analysis / Process Management at Soorce Professionals GmbH - DB Vertrieb GmbH.

In recent years, Katharina has worked for Soorce Professionals GmbH - DB Vertrieb GmbH, Self-employed – Happy Home. More than just tidiness, and KVBW.

Katharina is most experienced in industries like Professional Services, Information Technology, and Healthcare. Katharina also has some experience in Transportation, Food and Beverage, and Energy.

Katharina is most experienced in business areas like Information Technology, Project Management, and Strategy. Katharina also has some experience in Human Resources, Customer Service, and Product Development.

Katharina has recently worked in industries like Professional Services, Healthcare, and Transportation.

Katharina has recently worked in business areas like Information Technology, Strategy, and Human Resources.

Katharina holds a Master in Economics & Management from TU Kaiserslautern and a Bachelor in Cartography & Geomatics from FH Karlsruhe.

Katharina has 24 certificates. Among them, these include: Leading Online Moderation, Foot Reflex Massage Hanne Marquardt, and Methods / Project / IT Design Thinking.

Katharina is immediately available full-time for suitable projects.

Katharina's rate depends on the specific project requirements. Please use the Meet button on the profile to schedule a meeting and discuss the details.

To hire Katharina, click the Meet button on the profile to request a meeting and discuss your project needs.