Jan Petrasch
Program / Project / Migration / Taskforce / Transformation Lead
Experience
Operational Readiness / Migration Lead
Worldline
Migration of SEPA direct debits, credit transfers & card clearing to Worldline's internal platform as part of the outsourcing contract
Definition of the MIGR strategy
Mobilization of the community (300+ experts at client & Worldline)
Creation of the MIGR runbook (100+ workshops)
Close collaboration with upstream project streams: BUILD & TEST, as well as with the operating units
Set up of the governance framework, capacity management & reporting
100% of SEPA DD, CT & CC transaction traffic migrated (7 months)
~80 migrations carried out with a success rate of 70% ("first-time right")
Set up technical & manual production monitoring
Established a "fast-track" incident management process in the MIGR & hypercare phases
Set up 20+ exception handling processes
Conducted trainings
Implemented SLAs & billing
Project / Taskforce Lead
Worldline
Mobilization of a task force of 10 external consultants & all relevant internal areas (1st to 3rd line of defense)
Steering the analysis and mapping of requirements to documents (policies, processes, procedures)
Majority of mappings / documentation classified as "met" or "partially met"
Created the action plan for implementing corrective measures for the identified findings
Tracked implementation and reported on progress
Program Manager
Worldline
Insourcing of software development, improvement of architecture, optimization of end-to-end service delivery (architecture, processes, organization)
Upgraded the framework agreement with the exclusive dev partner
Defined the insourcing strategy for five core teams
Carried out the as-is analysis of the current state of the core platform
Negotiated and signed the contract annex
Defined the recruitment strategy and approach for knowledge transfer
Onboarded nearshore & offshore teams
Identified 40+ improvement proposals
Test & Cutover Lead
Worldline
Developed the test concept and took over 100+ employees from the back-office outsourcing partner
Onboarded the core test team & mobilized the test community
Coordinated test activities, defect management & reporting
Developed the cutover concept
Carried out the dress rehearsals
Supported the design of BCM processes
Successful big bang go-live
Procured new high-volume scanners, fax machines and PCs and integrated them into Worldline's infrastructure and network & connected them to the client's mainframe
Integrated the new staff into Worldline outsourcing partners
EoY Closure Project Manager
Avaloq
Preparation of the year-end closing in the Avaloq core banking system from a business & technical perspective
Resolution of critical incidents from the big bang migration
Creation of the EoY runbook
Mobilization of SMEs / experts
Set up of the command center & reporting
Smooth execution of the EoY closing
Successfully generated all EoY-relevant documents for end customers and private banks
Successfully completed all business checks
Project Manager
Axis Corporate / URSA
Diagnose the current state of the back & front office (IT, processes, organization, controls, KPIs/SLAs, complaints)
Identification of improvement proposals to boost efficiency and increase customer satisfaction
Reduction of 35+ staff at the nearshore center through process automation (NICE RPA & parsing technology)
Implementation of quick wins in document management
Optimization of the number of back office locations in the UK
Project Manager
Axis Corporate / Banco Santander
Definition of requirements for card fraud management
Design of the proof of concept
Handover of the prototype to the dev team
Defined reporting templates
Successfully tested data imports and processing from pilot international locations
Sr Business Consultant
Capgemini
Analysis of the current state of the go-to-market strategy & marketing mix
Definition of requirements for SAP (CRM, Mobile Sales, BW) & Adobe Forms
Implementation of delivery KPIs
Launch of the digital toolbox for sales
Implemented a new sales model
Implemented three SAP modules (CRM, Mobile Sales, BW) & Adobe Forms
Implemented new service quality KPIs
Product Manager
Adecco Group
Product management for all Adecco business units & external clients worldwide
Implementation and migration projects
Harmonization of requirements
Support for strategic projects
Functional leadership of business analysts
Set up the architecture board
Management of the dev pipeline
Acceleration of mock-up designs
Onboarding of business units outside the EU
Introduction of the product innovation stream
Project Manager
Adecco
Implementation of the corporate operations platform
Rollout of the platform in the Czech Republic and coordination of implementation in neighboring countries
Connection to the XPERT assessment tool
Integration into local websites
Operations platform live for all 30+ branches including all central functions
Industry Experience
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Experienced in Banking and Finance, Information Technology, and Professional Services.
Business Area Experience
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Experienced in Information Technology, Project Management, Operations, Quality Assurance, Marketing, and Sales.
Summary
Experienced expert in digital transformation at the interface between business and IT. As a strong, execution-driven leader, I mobilize expert communities and work hands-on with the help of AI and good common sense. I am a team player, experienced in leading multicultural, multilingual teams with a consistently positive attitude and a "making things happen" philosophy.
Skills
Leadership
Program / Project Management
Business Transformation
Management Consulting
Operational Excellence
It System Implementation / Migration
Ai / Rpa / Process Improvement
Payments / Card Business
Securities / Asset Management
Compliance / Regulatory
Task Force / Interim Management
Safe / Scrum / Pi Planning
Cppm
Kanban
Devops
Ci/cd
Pmi / Pmp
Itil
Waterfall
V-model
Test Automation
Gdpr
Test Data Management
Migration To Safe / Agile Approach
Crowd Testing
Microsoft 365 (Excel, Powerpoint, Word, Onenote, Teams, Sharepoint)
Google Workspace
Surveymonkey
Google Forms
Microsoft Copilot
Google Gemini
Notebooklm
Nice Rpa
Gamma
Jira
Confluence (Incl. Draw.io)
Servicenow
Miro
Planview
Teamtrainer
Slack
Xray
Alm
Tricentis Tosca
Remedy
Spiratest
Micro Focus Uft
Sap R/3
Sap Crm (Online)
Sap Mobile Sales
Sap Business Warehouse
Bank Analyzer / Smart Afi
Readsoft
Simpleocr
Languages
Education
University of Wales, Wrexham
Faculty of Business Administration · Wrexham, United Kingdom
Technical University, Liberec
Diploma Engineer · Faculty of Business Administration · Liberec, Czech Republic
Certifications & licenses
Move-to-Cloud Basics
SAFe Practitioner
Scrum Master
ASQP CPPM / Certified Professional For Project Management
ISTQB / Certified Tester Foundation Level
Avaloq Foundation
ITIL
Statistics
Experience
Global Experience
Expertise
Qualifications
Profile
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