SAP HCM Experts

• Functional management and further development of a team of 28 IT employees (internal & external) in the areas of HelpDesk / HelpLine, RHEL (Red Hat), MUREX (trading system & applications), SAP basic operations
• Management of external service providers (including FI-TS for SAP basic operations)
• Personnel, resource and budget planning for the IT department and projects
• Introduction and establishment of regular communication formats (regular meetings, team and cross-departmental meetings)
• Ensuring application operations in a hybrid environment (Windows / Linux with database and web/application servers)
• Support for transformation projects to modernize the application landscape (e.g. DevOps approaches)
• Building and introducing digital IT procurement for hardware & software (e.g. with DELL)
• Development and management of the „IT Operations DOS" department based on the company strategy
• Preparation of management reports & decision papers on IT projects, optimization potential and automation opportunities
• Representing the department in Rentenbank committees and ensuring regulatory compliance (BaFin §44, DSGVO, BSI, MaRisk)

• Focus areas: location analysis and career planning, support during change processes or conflict situations, stress management and work-life balance

• Independent consulting at the intersection of HR, Finance and IT
• Focus on People Analytics, HR Controlling, Pay Transparency, Compensation & Benefits and HR Transformation
• Analysis of complex HR and business data and development of reliable decision-making foundations for management and HR
• Design of KPI, reporting and BI solutions as well as data-based management models
• Consulting from analysis and concept development through implementation of transformation and optimization projects
• Focus on SAP Analytics Cloud, SAP BW and Power BI
• ISA = Insight · Structure · Alignment

• Overall responsibility for platform transformation across ERP, CRM, PIM and AI-supported process automation
• ERP transformation: Introduction and migration to Microsoft Dynamics 365 Business Central
• CRM & Growth Stack: Implementation of HubSpot as the central CRM and platform for lead and marketing automation
• Product data & Commerce Enablement: Introduction of an ePIM to scale Category Management and digital Commerce processes
• AI-supported process automation: Design and introduction of agent-based AI workflows to automate processes in Business Services, Accounting, Tender Management and Marketing
• Building a scalable platform organization consisting of Product Development, DevOps, UX, Cloud Engineering and Corporate IT
• Introduction of modern product and portfolio governance (e.g. OKRs, portfolio boards, value-based roadmaps) to manage technology-driven initiatives
• Harmonization of heterogeneous system landscapes and transformation into a modular, scalable platform architecture (ERP, CRM, PIM, integrated customer journeys)
• Coaching and development of Product Owners, Tech Leads, Delivery Managers and UX teams in building a scalable product organization

• Independent HR consulting with a focus on remote and project-based collaboration
• Support across HR Business Partnering, HR Operations and Recruiting
• Advice and support on operational HR topics throughout the employee lifecycle
• Support for managers with people-related and HR matters
• Flexible, pragmatic support for companies and HR teams requiring additional capacity
• Conceptualisation and implementation of digital brand presences, including the development and launch of two websites within a short timeframe using AI-supported tools – from structure and content to implementation and publication

To achieve savings and optimize compliance, apps were restructured in line with the mappings in identity management, restrictions were defined and, above all, costs resulting from overuse were reduced. Communication with stakeholders, validation of authorizations with users and technical implementation in the SAP FI/CO and Sourcing & Procurement modules created significant added value for the group. This also included the corresponding documentation for the auditors.

• Providing expertise in management consulting to support the improvement of frontier AI models for a leading AI lab

• Project: Thermomix Online Mock
• Manual execution of functional tests
• Implementation of automated end-to-end tests
• Execution of regression tests and analysis of results
• Further development of the QA website server using Express.js, Handlebars and Node.js
• Further development of the test environment
• Technologies: Agile software development Scrum, Robot Framework, Python, JavaScript, Git (GitLab), VS Code, Jira, Confluence, Express.js, Handlebars, Phoenix/Elixir

• Direct reporting line to the HR Director Germany; leading an HCM IT and transformation assignment in a SAP ERP / S/4HANA hybrid landscape.
• Reality check and solid documentation of end-to-end payroll/processing processes; development of an HCM IT roadmap as well as clarification of roles, critical points and interfaces.
• Translating business requirements into architecture-compliant IT solutions; steering SAP in-house, development, key users and external partners.
• Activating the team through knowledge transfer, a skills matrix and a training concept; preparing the organizational transition toward a shared service center.

• Defined and established the areas of responsibility
• Built a governance model for the department and its areas of responsibility
• IT strategy, project management, process management, and quality and sustainability management
• Developed a communications strategy for the group
• Created the IT strategy
• Designed templates, guidelines, and processes for consistent ways of working
• Recorded strategic guidelines and grouped ongoing projects – derived a roadmap for strategic planning
• Reviewed ongoing projects
• Prepared staffing calculations and capacity planning
• Defined job profiles

• Workflow automation
• Process management
• Scrum Master
• Introduction of new office processes at regional and global level
• Project assistance in ISO 9001, 13485 and 17025 projects

Interim Lead ITSM Transformation

Industry: Retail & Industry – Optics (partly critical infrastructure)

Mandate: Transition of ITSM governance to the product- and capability-oriented governance model already established across the Group, as well as acceleration and partial automation of service volumes through optimized entry channels. Design and system-based implementation of an ITSM target operating model.

• ITSM target process design based on the capability owner model: target processes and ownership for Incident, Service Request, Problem, Change Enablement, CMDB, Service Level, Supplier and Knowledge Management, derived from the Group-wide target operating model
• AI-supported Enterprise Service Management: Reorganization of currently mixed requests into a structured, cross-functional service model including a new self-service portal. AI-supported classification and automation considered in the architecture model
• Migration & Cloud Architecture: Planning and management of the end-to-end migration, coordination of cutover management and go-live support; ensuring productive stability during the hypercare phase. Consideration of a multi-source CMDB (~500,000 assets), connection of go-live-critical field service and vendor interfaces
• Scaling & Blueprint: Central instance for headquarters and production, designed as a blueprint for additional international retail and production sites
• Delivery and Stakeholder Management: End-to-end management from target vision to go-live with regard to time, budget & quality. Building consensus and balancing interests between independently managed IT units up to CIO level

• Managing the operational back office
• Handling quotations and invoicing
• Supporting preparatory accounting
• Coordinating appointments and operational alignments
• Interface management between management, clients, and external partners
• Structuring administrative processes in day-to-day business

By taking over operational back office tasks, management is noticeably relieved. Administrative processes run in a more structured, reliable, and efficient way, creating more time for clients, projects, and entrepreneurial decisions.

Process analysis and design in the Personio HRMS environment to reduce complexity and harmonize, automate and ensure compliance.

Optimization of the Personio time management module: consolidation of 46 heterogeneous time models into 6 clearly defined, standardized working time models, including break logic, overtime rules and approval workflows.