Rouven-Benjamin Timmann - Operations Leader

Q: Where is Rouven-Benjamin based?

Rouven-Benjamin is based in Nidderau, Germany .

Q: What languages does Rouven-Benjamin speak?

Rouven-Benjamin speaks the following languages: German (Native), English (Advanced) .

Q: How many years of experience does Rouven-Benjamin have?

Rouven-Benjamin has at least 9 years of experience. During this time, Rouven-Benjamin has worked in at least 5 different roles and for 4 different companies . The average length of individual experience is 2 years and 9 months . Note that Rouven-Benjamin may not have shared all experience and actually has more experience.

Q: What is Rouven-Benjamin's latest experience?

Rouven-Benjamin's most recent position is Operations Leader at VKB .

Q: What companies has Rouven-Benjamin worked for in recent years?

In recent years, Rouven-Benjamin has worked for VKB , WillisTowerWatson , Independent Freelancer , and Commerzbank AG .

Q: Which industries is Rouven-Benjamin most experienced in?

Rouven-Benjamin is most experienced in industries like Banking and Finance , Insurance , and Professional Services .

Q: Which business areas is Rouven-Benjamin most experienced in?

Rouven-Benjamin is most experienced in business areas like Information Technology , Operations , and Project Management . Rouven-Benjamin also has some experience in Product Development , Finance , and Legal .

Q: Which industries has Rouven-Benjamin worked in recently?

Rouven-Benjamin has recently worked in industries like Banking and Finance , Insurance , and Professional Services .

Q: Which business areas has Rouven-Benjamin worked in recently?

Rouven-Benjamin has recently worked in business areas like Information Technology , Operations , and Project Management .

Recommended expert

Nidderau, Germany

Check rate

Experience

Apr 2024 - Jan 2026

1 year 10 months

Operations Leader

VKB

Operational management as well as functional and disciplinary leadership of around 34 employees (internal/external, national/international) with a budget responsibility of €2.5M
Project management for the digital transmission of health insurance contributions
Management of digitization projects (mainframe, CRM, databases, sales systems) with end-to-end responsibility
Ensuring operational compliance, especially data protection and regulatory requirements
Coordination of central interfaces between IT, procurement, finance, authorities, and customers
Setting up and optimizing efficient organizational and governance structures
Leading an agile team across nine operational areas

Apr 2023 - Mar 2024

1 year

Head of Project Management DACH Digitization of Incoming Mail

WillisTowerWatson

Leading a team of 4 team leaders and 28 employees worldwide
Outsourcing post, mail, and fax to an external service provider for mail processing, scanning, and technical data capture
Implementing automated extraction processes with an AI/cloud-based application
Secure transfer of OCR data with a technical metadata structure

Jan 2023 - Present

3 years 7 months

Freelancer

Independent Freelancer

Apr 2020 - Jan 2023

2 years 10 months

Head of Internal Agile Service Management/IT/Interface Management Department

Commerzbank AG

Head of agile organization across clusters: from design to implementation of internal service products
Supporting product owners and the development team with KPIs, primarily achieving customer satisfaction and service standards
Introducing a new cluster structure with functional and disciplinary leadership of 8 Scrum Masters
Driving growth and acceleration of product developments
Managing the setup of digital document work tools and front-end archives; budget €1.3M; web-based end-to-end system with a ticketing system to accelerate processes

Sep 2017 - Jan 2023

5 years 5 months

Senior Lead Project Manager

Commerzbank AG

Managing communications, processes, and interfaces in incoming mail digitization projects: introducing an automated end-to-end system with AI technology; leading 28 employees; budget €10M
Head of group-wide liquidity project (direct report to the board): interface management, design, IT architecture, business cases, control center system
Project manager for procurement and contract management: procurement, contract drafting, SLA negotiation, KPI definition
Sustainability manager; product manager for cloud, SAP, and API technology

Industry Experience

See where this freelancer has spent most of their professional time.

Experienced in Banking and Finance, Insurance, and Professional Services.

Banking and Finance

Insurance

Professional Services

Business Area Experience

See which departments and functions this freelancer has contributed to most.

Experienced in Information Technology, Operations, Project Management, Product Development, Finance, and Legal.

Information Technology

Operations

Project Management

Product Development

Finance

Legal

Summary

Many years of responsibility for strategic and operational management, organizational development, and the successful implementation of complex digitization and transformation programs. Proven strength in leading interdisciplinary teams, stakeholder management across all hierarchy levels, and translating strategies into measurable results. Broad experience in compliance, data protection, IT and process landscapes, combined with a pragmatic management approach and strong focus on implementation. Committed to clear structures, sustainable efficiency improvements, and collaborative teamwork – with a focus on quality, reliability, and long-term value for the organization, employees, and customers. Introduction of standards such as form management, technical innovations (S2S; JSON, webservice, P2P, API, SFTP, S2S, S4Hana, AI)

Skills

Ms Excel: Advanced Knowledge
Word: Advanced Knowledge
Powerpoint: Advanced Knowledge
Jira: Expert Knowledge
Confluence: Advanced Knowledge
Mural: Advanced Knowledge
Ms Teams: Expert Knowledge
One Note: Expert Knowledge

Languages

German

Native

English

Advanced

Education

Jan 2003 - Dec 2004

Allianz Versicherungs AG

Training as an Insurance Clerk · Insurance Clerk · Germany

Jan 1992 - Jun 2001

Gymnasium Ernestinum Celle

Advanced technical college entrance qualification · Celle, Germany

Certifications & licenses

Scrum Master

Boris Gloger and CoBa AG Lead IT

Statistics

Experience

Total positions 5

Experience in Banking and Finance 5.5 y

Avg length 2 y 10 m

Longest experience 5 y 4 m

Expertise

Recent roles Operations Leader, Head of Project Management DACH Digitization of Incoming Mail, Freelancer

Main industries Banking and Finance, Insurance, Professional Services

Main business areas Information Technology, Operations, Project Management

Qualifications

Certifications earned 1

Profile

Created

February 2026

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Frequently asked questions

Have questions? Find more information here.

Where is Rouven-Benjamin based?

Rouven-Benjamin is based in Nidderau, Germany.

What languages does Rouven-Benjamin speak?

Rouven-Benjamin speaks the following languages: German (Native), English (Advanced).

How many years of experience does Rouven-Benjamin have?

Rouven-Benjamin has at least 9 years of experience. During this time, Rouven-Benjamin has worked in at least 5 different roles and for 4 different companies. The average length of individual experience is 2 years and 9 months. Note that Rouven-Benjamin may not have shared all experience and actually has more experience.

What roles would Rouven-Benjamin be best suited for?

Based on recent experience, Rouven-Benjamin would be well-suited for roles such as: Operations Leader, Head of Project Management DACH Digitization of Incoming Mail, Freelancer.

What is Rouven-Benjamin's latest experience?

Rouven-Benjamin's most recent position is Operations Leader at VKB.

What companies has Rouven-Benjamin worked for in recent years?

In recent years, Rouven-Benjamin has worked for VKB, WillisTowerWatson, Independent Freelancer, and Commerzbank AG.

Which industries is Rouven-Benjamin most experienced in?

Rouven-Benjamin is most experienced in industries like Banking and Finance, Insurance, and Professional Services.

Which business areas is Rouven-Benjamin most experienced in?

Rouven-Benjamin is most experienced in business areas like Information Technology, Operations, and Project Management. Rouven-Benjamin also has some experience in Product Development, Finance, and Legal.

Which industries has Rouven-Benjamin worked in recently?

Rouven-Benjamin has recently worked in industries like Banking and Finance, Insurance, and Professional Services.

Which business areas has Rouven-Benjamin worked in recently?

Rouven-Benjamin has recently worked in business areas like Information Technology, Operations, and Project Management.

What is Rouven-Benjamin's education?

Rouven-Benjamin attended Allianz Versicherungs AG for Insurance Clerk.

Does Rouven-Benjamin have any certificates?

Rouven-Benjamin has 1 certificate: Scrum Master.

What is the availability of Rouven-Benjamin?

Rouven-Benjamin is immediately available full-time for suitable projects.

What is the rate of Rouven-Benjamin?

Rouven-Benjamin's rate depends on the specific project requirements. Please use the Meet button on the profile to schedule a meeting and discuss the details.