Rouven-Benjamin Timmann-Operations Leader
Check rate
Experience
Operations Leader
VKB
- Operational management as well as functional and disciplinary leadership of around 34 employees (internal/external, national/international) with a budget responsibility of €2.5M
- Project management for the digital transmission of health insurance contributions
- Management of digitization projects (mainframe, CRM, databases, sales systems) with end-to-end responsibility
- Ensuring operational compliance, especially data protection and regulatory requirements
- Coordination of central interfaces between IT, procurement, finance, authorities, and customers
- Setting up and optimizing efficient organizational and governance structures
- Leading an agile team across nine operational areas
Head of Project Management DACH Digitization of Incoming Mail
WillisTowerWatson
- Leading a team of 4 team leaders and 28 employees worldwide
- Outsourcing post, mail, and fax to an external service provider for mail processing, scanning, and technical data capture
- Implementing automated extraction processes with an AI/cloud-based application
- Secure transfer of OCR data with a technical metadata structure
Freelancer
Independent Freelancer
Head of Internal Agile Service Management/IT/Interface Management Department
Commerzbank AG
- Head of agile organization across clusters: from design to implementation of internal service products
- Supporting product owners and the development team with KPIs, primarily achieving customer satisfaction and service standards
- Introducing a new cluster structure with functional and disciplinary leadership of 8 Scrum Masters
- Driving growth and acceleration of product developments
- Managing the setup of digital document work tools and front-end archives; budget €1.3M; web-based end-to-end system with a ticketing system to accelerate processes
Senior Lead Project Manager
Commerzbank AG
- Managing communications, processes, and interfaces in incoming mail digitization projects: introducing an automated end-to-end system with AI technology; leading 28 employees; budget €10M
- Head of group-wide liquidity project (direct report to the board): interface management, design, IT architecture, business cases, control center system
- Project manager for procurement and contract management: procurement, contract drafting, SLA negotiation, KPI definition
- Sustainability manager; product manager for cloud, SAP, and API technology
Industry experience
See where this freelancer has spent most of their professional time.
Experienced in Banking and Finance, Insurance, and Professional Services.
Business area experience
See which departments and functions this freelancer has contributed to most.
Experienced in Information Technology, Operations, Project Management, Product Development, Finance, and Legal.
Summary
Many years of responsibility for strategic and operational management, organizational development, and the successful implementation of complex digitization and transformation programs. Proven strength in leading interdisciplinary teams, stakeholder management across all hierarchy levels, and translating strategies into measurable results. Broad experience in compliance, data protection, IT and process landscapes, combined with a pragmatic management approach and strong focus on implementation. Committed to clear structures, sustainable efficiency improvements, and collaborative teamwork – with a focus on quality, reliability, and long-term value for the organization, employees, and customers. Introduction of standards such as form management, technical innovations (S2S; JSON, webservice, P2P, API, SFTP, S2S, S4Hana, AI)
Skills
- Ms Excel: Advanced Knowledge
- Word: Advanced Knowledge
- Powerpoint: Advanced Knowledge
- Jira: Expert Knowledge
- Confluence: Advanced Knowledge
- Mural: Advanced Knowledge
- Ms Teams: Expert Knowledge
- One Note: Expert Knowledge
Languages
Education
Allianz Versicherungs AG
Training as an Insurance Clerk · Insurance Clerk · Germany
Gymnasium Ernestinum Celle
Advanced technical college entrance qualification · Celle, Germany
Certifications & licenses
Boris Gloger and CoBa AG Lead IT
Statistics
Experience
Expertise
Qualifications
Profile
Frequently asked questions
Have questions? Find more information here.
Rouven-Benjamin is based in Nidderau, Germany.
Rouven-Benjamin speaks the following languages: German (Native), English (Advanced).
Rouven-Benjamin has at least 9 years of experience. During this time, Rouven-Benjamin has worked in at least 5 different roles and for 4 different companies. The average length of individual experience is 2 years and 9 months. Note that Rouven-Benjamin may not have shared all experience and actually has more experience.
Based on recent experience, Rouven-Benjamin would be well-suited for roles such as: Operations Leader, Head of Project Management DACH Digitization of Incoming Mail, Freelancer.
Rouven-Benjamin's most recent position is Operations Leader at VKB.
In recent years, Rouven-Benjamin has worked for VKB, WillisTowerWatson, Independent Freelancer, and Commerzbank AG.
Rouven-Benjamin is most experienced in industries like Banking and Finance, Insurance, and Professional Services.
Rouven-Benjamin is most experienced in business areas like Information Technology, Operations, and Project Management. Rouven-Benjamin also has some experience in Product Development, Finance, and Legal.
Rouven-Benjamin has recently worked in industries like Banking and Finance, Insurance, and Professional Services.
Rouven-Benjamin has recently worked in business areas like Information Technology, Operations, and Project Management.
Rouven-Benjamin attended Allianz Versicherungs AG for Insurance Clerk.
Rouven-Benjamin has 1 certificate: Scrum Master.
The availability of Rouven-Benjamin needs to be confirmed.
Daily rate distribution
The rates shown represent the typical market range for freelancers in this position based on recent contracts on our platform.
Average rates for similar positions
Rates are based on recent contracts and do not include FRATCH margin.
The average daily rate is the mean of all daily rates from recent contracts of comparable freelancers on our platform.
The median daily rate is the middle value of all daily rates — half of comparable freelancers charge less, half charge more. Unlike the average, it is barely affected by outliers.
Calculated based on our freelancers’ daily rates as of 30 Aug 2026. Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.
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