Axel Zimmermann-Project Manager
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Experience
Project Manager
NTT Global Data Centers
- Project management
- Coordination of the rollout of 148 firewalls (Palo Alto) for 74 buildings at more than 14 locations in EMEA
- Management of the team (8 employees)
- Communication with senior management (local) and site managers (EMEA)
- Ensuring work packages were completed on time and according to requirements, including formal acceptance
- Extensive use of the relevant Microsoft tools
- Wrike (project management)
Interim Manager / Group Leader
DG Nexolution
- Disciplinary and technical leadership of a team in IT (7 employees)
- Support of the transformation and restructuring of the department
- Procurement and monthly reporting of key figures to management
- Support for standard software (support and change requests/customizing)
- Vendor management (renegotiation of contract with Monotype (fonts): 50% savings; Chili Publishing: 30% savings)
- Release management
- Account management for subsidiaries
- Recruiting and resource planning
- Extensive use of the relevant Microsoft tools
- Jira / Confluence
- Alfresco (DMS)
- Magnolia (web CMS)
- Adito CRM (xRM)
- 4AllPortal
Outsourcing Management Consultant
Sumitomo Mitsui Banking Corporation (SMBC Bank EU AG)
- Coordination of existing and new outsourcing contracts in close cooperation with Legal, business units, and subject matter experts such as IT Security, BCM, data protection, etc. at locations in Dublin, Hong Kong, Singapore and Tokyo
- Service criticality assessments
- Third party risk management
- Periodic review of existing outsourcing agreements (worldwide)
- Advice to business units regarding EBA requirements
- Planning and running workshops on business topics (especially GDPR)
- Preparing the required documentation to ensure EBA compliance
- Tracking progress
- Procurement and monthly reporting of key figures to management
- Extensive use of the relevant Microsoft tools
- Third Party Risk Management (TPRM) tool
Outsourcing Management Consultant
BNP Paribas
- Coordination of new outsourcing contracts in close cooperation with Legal, business units, and subject matter experts such as IT Security, BCM, data protection, etc.
- Advice to the business unit regarding EBA requirements and the Single Resolution Board (SRB)
- Preparing the required documentation
- Tracking progress based on KPIs
- Maintenance of the provided group tools
- Reporting
- Extensive use of the relevant Microsoft tools
- MS SharePoint
- 360 Arrangement
- ServiceNow
Functional Project Manager
ING-Diba AG
- Sub-project management in a regulatory environment
- Management of system harmonization (local/global)
- Coordination of project-relevant areas (local)
- Communication with senior management (local) and rollout manager (global)
- Ensuring work packages were completed on time and according to requirements, including formal acceptance
- Planning and running workshops on business topics
- Extensive use of the relevant Microsoft tools
- MS SharePoint
- KYCO
- Confluence
- ServiceNow
Chief of Staff (Interim Management) and Project Manager Digitalization
BNP Paribas
- Support the COO WM Germany in coordinating his daily tasks
- Track and coordinate governance (representation, committee meetings) for WM Germany with all stakeholders (Finance, Legal, Compliance) and in the WM Europe IT and Operations Hub (Portugal, Switzerland, India)
- Support the development of work instructions and procedures for WM Germany
- Support the specialist teams in implementing 1st-level controls and monitoring initiated measures to reduce risk
- Ensure complete and transparent coordination between business and support functions
- Projects and improvement initiatives for front office/business monitoring tools (e.g. Lean Management)
- Implementation of KPIs and control of commercial & sales performance, analysis of KPIs
- Support the Operational Risk and Permanent Control Officer on different topics (preparing information for controls, committee support, steering the new product process including monitoring compliance with requirements)
- Ensure that regulatory projects are carried out in line with business developments
- Support and steer strategic developments and follow up on key projects (digital initiatives)
- Introduction of a workflow tool (based on MS SharePoint) to fully digitalize the customer onboarding process
- Creation of the requirements specification, definition of use cases and test cases, test management
- Introduction of a continuous improvement process (CIP) for the customer onboarding process
- Lean Management project to optimize the customer onboarding process
- Extensive use of relevant Microsoft tools
- MS SharePoint
- NORKOM AML
- Olympic
- 360 Arrangements (risk management, outsourcing contracts)
- DocuSign (electronic signature)
Project Manager and Interim Manager
Landesbank Hessen-Thüringen (Helaba)
- Continuation of the project to implement ITIL processes
- Design and implementation of the Service Request, Event, Capacity and Availability Management processes
- Evaluation of sourcing options
- Definition of the services to be outsourced
- RFI and RFP preparation
- Negotiations with potential sourcing partners
- Creation of the requirements specification, definition of use cases
- Budget tracking and cost estimation
- Preparation and running of project steering committee meetings for milestone decisions
Project Manager and Interim Manager
Landesbank Hessen-Thüringen (Helaba)
- Building up an organizational unit (up to 8 employees)
- Taking responsibility for specifications for IT operations processes according to ITIL V3 standard (Incident, Problem, Change, Configuration Management), including further development and enforcement of controls
- Taking responsibility for specifications for IT Service Continuity Management, including further development and enforcement of controls and coordination with Business Continuity Management
- Definition of governance structures (especially ITSCM)
- Establishment of process steering (KPI definition and implementation in the ITSM tool)
- Capacity planning including recruitment
- Budget planning
- Ensuring compliance with regulatory requirements (KRITIS, BAIT, internal audit, external auditors)
- Introduction of communication structures
- Content development for the organizational unit's website
- Preparation and delivery of workshops and training sessions for employees and managers in Incident, Problem and Change Management
- Leading the project to implement the ITIL processes Incident, Problem, Change and Configuration Management (budget > EUR 1 million, PT > 1,000)
- Leading the project to optimize ordering processes for cloud-based IT services, including adapting procurement processes (budget > EUR 500k, approx. 300 PT)
- Definition and implementation of the ordering process for cloud services from the IT service provider
- Definition of role concepts and task descriptions
- Creation of the requirements specification and definition of use cases
- Planning and running project team meetings
- Project communication
- Preparation and delivery of workshops and training sessions
- Maintaining project documentation
- Preparation and running of project steering committee meetings for milestone decisions
- Recruitment of new employees and conducting staff interviews
Multi-Project Manager
Flughafen Köln-Bonn
- Determining and aligning project goals with the client
- Conducting stakeholder and risk analysis
- Creating the project structure plan (tool: MindManager)
- Creating the schedule (tool: MS Project 2016)
- Aligning the project mandate
- Project control
- Planning and running project team meetings
- Project communication
- Preparing and running workshops (tool: Project Journey/Canvas)
- Maintaining project documentation
- Budget tracking and cost estimation
- Preparation and running of project steering committee meetings for milestone decisions
Project Manager
Deutsche WertpapierService Bank AG (dwpbank)
- Carrying out self-assessments
- Gap analysis
- Derivation of functional requirements
- Involvement of central departments (provider management, test and release management, authorization management, external service providers)
- Planning and running workshops
- Determining the implementation status of basic cyber security measures
Project Manager (business)
DekaBank
- Feasibility study on possible uses of Robotic Process Automation to reduce process lead times and operational risks in the processing of securities (physical certificates)
- Process description
- Definition of business requirements with special focus on regulatory requirements (KYC, anti-money laundering, four-eyes principle)
- Preparation of the requirements specification and definition of use cases
Project Manager (business)
DekaBank
- Improving support for institutional sales for custodian services
- Process adaptation
- Introduction of communication structures
- Planning and running workshops and regular meetings
- Gathering sales requirements
- Revising sales documents and offer documents
- Updating information in the sales database
- Result: reduction of the process time for creating offers by up to 50 percent
Project Manager (Product Development)
DekaBank
- Concept, development, implementation and rollout of a new securities service in the securities cash desk by using new regulatory requirements
- Clarification of legal requirements with the regulator in Luxembourg and internal company requirements
- Definition of business requirements
- Review of the IT infrastructure for suitability
- Stakeholder management
- Price calculation
- Process adaptation
- Website design (content)
Project Team Member / PMO
DekaBank
- Support for project management and executive board in internal and external communication (employees, LBB Invest, works council, supervisory board, DSGV and other committees of the savings bank organization)
- Coordination of external consultants (lawyers, auditors, investment bank, management consultants)
- Preparation and running of workshops with LBB and LBB Invest
- Carrying out administrative tasks in the project office
Project Manager (business)
DekaBank
- Operational responsibility for the subproject (budget approx. EUR 2 million) in time, budget and quality
- Communication and reporting to line management and committees (program, specialist committee, steering committee)
- Leading 4 project employees
- Gathering business requirements, business processes and functional requirements for the technical solution
- Preparing the requirements specification and defining use cases
- Selecting, commissioning and managing external consultants
- Building a new organizational unit (group with approx. 10 employees)
- Planning, designing and carrying out all activities for merging decentralized units
- Defining role concepts and job descriptions
- Setting governance structures
- Reviewing strategic alternatives (ASP, BPO, joint venture)
Project Manager
DekaBank
- Operational responsibility for the overall project (budget approx. EUR 4 million) in time, budget, and quality
- Communication and reporting to management and committees (program, technical committee, steering committee)
- Leading three sub-project managers
- Selection, commissioning, and management of external consultants
- Introduction of a standard test management process
- Design of release management with quality gates
- Integration of the rollout process into the change management process
- Optimization of the incident management process for major incidents and escalations
- Optimization of the problem management process and introduction of a configuration management system
- Design of a service control center unit
- Definition of tasks and KPIs for provider management
Project Manager
DekaBank
- Operational responsibility for the project (budget approx. EUR 300k) in time, budget, and quality
- Communication and reporting to management and committees (management, steering committee)
- Selection, commissioning, and management of external consultants
- Introduction of a group-wide standard process for incident and problem management
- Improvement of the change management process to resolve audit findings
- Harmonization of support structures
- Introduction of KPIs and setup of service reporting
- Training of employees
- Analysis of the current process, tools, and provider agreements
- Gap analysis with risk and audit findings
- Process description for incident and problem management
- Definition of business impact and major incident management
- Establishment of process control and reporting
- Rollout
Industry Experience
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Experienced in Banking and Finance, Information Technology, and Transportation.
Business Area Experience
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Experienced in Project Management, Information Technology, Operations, Legal, Strategy, and Human Resources.
Summary
More than 30 years of work experience in the banking sector in different business areas and topics as a manager and large project lead
- successful management of business & IT projects
- More than 8 years of leadership experience in business and IT
- Outsourcing of processes and business segments (IT and business)
- Product development, business development
- Business analysis
- Vendor management, sourcing, vendor selection, SLA management
- Regulations (GDPR, BAIT, KRITIS, MiFID)
- Support of project audits and WpHG audits by external auditors or internal audit
- Know Your Customer (KYC), anti-money laundering, Anti Money Laundering (AML)
- Risk management (e.g. Operational Risk)
- Business Impact Analysis (BIA), business continuity plan (BCP)
- Robotic Process Automation (business, feasibility studies)
- Sales support
- Broad knowledge of securities processes (front-/middle-/back-office)
- Banks: Wealth Management, Operations, Clearing & Settlement, custodian, fund management
- ITIL (service management processes; especially incident, problem and change)
- Six Sigma, Lean Management
Entrepreneurial thinking and action as well as a strong customer and service focus
Professional and friendly appearance as well as very good teamwork and communication skills
Communication/reporting at decision-maker/executive board level
Determined, strongly results-oriented, resilient and flexible
Skills
Interim Manager
Parental Leave Replacement
It Project Management
Process Optimization
Digitalization
Process Management
Change Management
Itil
Vendor Management/Sourcing
Regulations (Gdpr, Bait, Kritis, Mifid Ii/Mifir, Emir, Kyc, Etc.)
Risk Management
Product Development
Business Analysis
Scrum/Agile
Lean Management
Interim Manager
Project Manager
(Sub-)Project Manager (Business Or It)
Project Support (Coaching The Internal Project Manager)
Leading The Project Office
Chief Of Staff
Languages
Statistics
Experience
Global Experience
Expertise
Profile
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