Norbert G.-Support with the introduction of the Pimcore CMS as well as support services and partner management
Check rate
Experience
Support with the introduction of the Pimcore CMS as well as support services and partner management
Akademisch Arbeitsgemeinschaft GmbH
- Support with the introduction of the Pimcore CMS as well as support services and partner management for the existing application landscape.
- Knowledge transfer regarding the existing application landscape.
- Consulting stakeholders on reimplementation.
- Support with data modeling for Pimcore.
- Concepts and support for data migrations from Salesforce to Pimcore using ESB.
- Creation of User Stories.
- 3rd level support for business-critical processes.
- Technologies: Salesforce Marketing, Sales and Service Cloud, Talend ESB, Pimcore Shopware, Move ERP system, DB2, MySQL, MS Office, MS Visio, Jira, Confluence.
Business Analyst
AOK Systems GmbH
- Business Analyst for the online branch for private customers covering the modules: Applications and certificates, Integrated Event Management, helic@web online forms, Automatic dark processing of processes.
- Business Analyst for the service provider business area covering the modules: Mein AOK Gesundheitspartner-Service, contract management, mass interfaces, in/outbox for private and corporate customers as well as service providers.
- Business analysis.
- Requirements management.
- Definition of User Stories and acceptance criteria.
- Maintenance of project documentation (Confluence & Jira).
- Detailed design.
- Testing and test automation.
- Domain Driven Design.
- Technologies: Oscare (SAP for GKV), Helic@Web, MS Office, MS Visio, Jira, Xray, Confluence, TestBench, Swagger.
Business Analyst for BPMS
Insurance industry life insurance
- Business analysis.
- Tests and analyses to eliminate technical debt.
- Requirements management.
- Maintenance of project documentation (Confluence & Jira).
- Technologies: IMS Paradatec, IBM IAM authorization system, SAP BP, SAP FS/CD, msg Life Factory, IBM BPMS, IBM FileNet, IBM Integration BUS, OMS Posy, DB2, MS Office, Jira, Confluence, IBM Cloud Privat.
Further training
Online training seminars for self-study
- Scrum & Agile master course with practical examples and PSM1 test.
- Business Analyst - agile and classic.
- Process modeling with BPMN 2.0 From beginner to expert.
Product Owner / Solution Design / Multi-Project Management
Akademisch Arbeitsgemeinschaft GmbH
- Introduction of Salesforce Sales and Marketing Cloud, digital customer account, as well as holistic process optimization in service, order processing and marketing automation.
- Digital transformation within a publishing company.
- Solution design.
- Multi-project management.
- Project planning (waterfall, Scrum).
- Product Owner for predominantly agile projects.
- Risk analyses and action planning.
- Definition of User Stories.
- Stakeholder management.
- Project controlling.
- Selection procedures for new software and implementation partners.
- Release management and detailed planning for go-live.
- Coordination and management of development partners (agile development).
- Consulting and organizational support for publishing, sales and service management.
- Detailed concepts and data modeling for Salesforce Sales and Service Cloud.
- Fully automated data provisioning for Salesforce Sales and Service Cloud.
- Technical detailed concepts for the integration of CRM, ERP, shop and service.
- Detailed concepts for customer accounts and customer self-service based on Salesforce data.
- Detailed concepts for campaign management with Salesforce Marketing Cloud.
- Detailed concepts for process optimization in order processing and service.
- Orchestration of automated business processes with Talend ESB.
- Process organization and detailed concepts for digital business models.
- Data analyses as well as detailed concepts for migrations and improving data quality.
- Organization and execution of tests and determination of testing methods.
- Definition of acceptance criteria and support during acceptance execution.
- Implementation support for marketing and service.
- Technologies: Salesforce Marketing, Sales and Service Cloud, Talend ESB, Shopware, Media Cockpit Asset Management, IBM TM1 OLAP, Adobe CMS ColdFusion, Move ERP system, SQL-Server, DB2, MySQL MS Azure, MS Office, MS Visio, MS Project, Jira, Confluence.
Process modeling and documentation
Schoenberger Germany Enterprises
- Process modeling and documentation (EPC) as part of the implementation of a new ERP system, including integration of the existing E-Commerce platforms.
- Process analysis of existing processes for all business areas.
- Documentation of current processes.
- Graphical representation of the overall process.
- Detailed description and representation of the target processes.
- Target concept for logistics and service for multi-channel sales (B2C and B2B).
- Technologies: ERP system MS Dynamics NAV, various B2B and B2C shop solutions with Shopware, eBay, Amazon, interfaces to payment providers, MS Visio, MS Office.
Consulting and project management
Sparkassen-Finanzportal GmbH
- Consulting on the selection of an integrated solution for business process optimization (ERP, CRM, BPM and DMS).
- Project management for the implementation of an agency software solution for two new business areas.
- Development of a high-level concept (Big Picture) and selection strategy.
- Preselection of providers and creation of a high-level requirements specification.
- Organization of workshops for final selection and provider comparison.
- Implementation strategy, milestone planning and cost-effectiveness analyses.
- Risk analyses, contract drafting and contract reviews.
- Requirements management, process analyses and process design.
- Reorganization measures and infrastructure sizing.
- Implementation, customizing and commissioning.
- Archiving via SAP Archiv Link.
- Test concepts, test execution and training measures.
- Integration of SAP FI/CO, Lotus Notes.
- Technologies: ERP system ap+ and agency solution Easy, SAP R3 FI, CO and Archiv Link, Kodak Enterprise Scansoftware, Lotus Notes, Sugar CRM, MS Office, MS Project, MS Visio, VM-Ware, MS SQL-Server.
Senior Consultant for integrated information logistics and process management
Janitos Versicherung AG
- Consulting on integrated central process management.
- Project review, realignment and long-term strategy development.
- Cost-effectiveness analyses, risk analyses and requirements management.
- Product and partner selection as well as concepts for input, process and output management.
- Design of prototypes and methods for project implementation (Scrum, process modeling).
- Overall project management for the reimplementation of a BPM solution.
- Architecture and design of the new solution.
- Migration from SAP Business Workplace and Archive Link to Open Text TCP.
- Integration of the policy administration system and POS system as well as input and output management via ESB.
- Design of the migration from OMS M/Text Classic to M/Text CS 6.
- Rebuilding of the infrastructure with a change of data center operator.
- Test management with definition of acceptance tests.
- Provisioning of the DWH and design of a Power Cube for process analysis.
- Reporting and presentations for IT management and the Executive Board.
- Technologies: aiDa Family, SAP Business Workplace, SAP Archiv Link, SAP BO, ECM Open Text, X4 BPM Suite, X4 ESB, Kühn & Weyh M/Text, Mantis, Tosca, MS Office, MS Project, MS Visio, Java, J-Boss, VM-Ware, Oracle, Red Head Linux.
Strategic consulting for output management systems
Mailconsult GmbH
- Creation of a market overview of output management systems for the insurance sector.
Freelance Senior Consultant for ECM technologies
B&L Management Consulting GmbH
- Business analysis and concept for the use of Open Text Live Link in the area of quality management.
- Technologies: OpenText Live Link.
Project Manager
GSD Software
- New development and introduction of an industry solution for capital goods.
- Business analysis, requirements management, design and implementation in customer projects.
- IT support for sales processes for new and used machine sales, spare parts, service and rental.
- Integration and connection of external business partners to business processes.
- Rental (individual and volume rental) and service optimization.
- Graphical personnel deployment planning and logistics.
- Object Lifecycle Management.
- CRM with visit reports, forecasts, machine history and document management.
- Financial accounting, cost accounting and asset accounting.
- Comprehensive migration of legacy data to the new system.
- Technologies: MS SQL-Server, Variocontrol, ERPFrame, DOCUFrame, FIBUFrame, DATAFrame BI, PHP.
Subproject Manager / Consultant
WWK Versicherungen on behalf of intersoft AG
- Introduction of a new cross-line policy administration system for life and composite insurance.
- Requirements management, design and implementation support.
- High-volume automated output generation for dialog and batch processes.
- Test concepts and test execution for output generation for migrated policy data.
- Optimization of business processes with a focus on sales using an integrated service application for semi-automated letter creation.
- Fault-tolerant solution for compliance with the EC anti-terrorism regulations.
- Cross-functional features such as partner management, appointment system and rights management.
- Interfaces and performance optimization for printing systems and data warehouse.
- Triggering processes for the GDV interface to connect internal and external partners.
- Technologies: policy administration lifestream, Java, JSP, XML, XSD, Oracle, Visual Rules, Modus Output Management, SmartFix, Open Text Content Server, SAP PI.
Sales Team Leader
SER Solutions Deutschland GmbH
- Support of existing customers and acquisition of new customers for SER standard software for DMS, archiving, KM and BPM (e.g. Loewe Opta, MAN Nutzfahrzeuge, Stadtwerke Bamberg, Nürnberger Versicherungen).
- Existing customer support, concepts, sales, specialist presentations and consulting for product management.
- Technologies: ITA-Server, Doxis, SQL databases, SER Brainware.
Solution Manager Industry & Trade
Ceyoniq AG
- Solution management to support product management and marketing.
- Design of an industry-specific client for the industrial and commercial sectors based on components for DMS, archiving, Knowledge Management and BPM.
- Technologies: CEYONIQ-Archiv Server, Insiders smartFIX and Mindaccess, CEYONIQ DMS, SAP Archive-Link.
Senior Employee / Project Manager
PICA Daten & Medien GmbH
- Project management for a new standard-designed merchandise management system for the promotional products trade, office furnishings, office supplies and books.
- Technologies: C++, Oracle, DMS CE Archiv, Cognos BI, Orbiz E-Commerce.
Project Manager
Computer Aided Consulting GmbH
- Custom solutions with partial use of standard software for financial accounting, cost accounting, payroll, inventory management, DMS and BI.
- Business analysis, organizational consulting, concepts, user training and implementation support.
- Technologies: Open VMS, EDRL, Basic, BI Cognos Impromptu and PowerPlay, IXIFAX Unified Messaging, DMS Easy Proxess, intershop E-Commerce.
Head of the Project Department
Softsys GmbH
- Introduction of the QUALIS standard CAQ software at automotive suppliers.
- Technologies: Oracle, C.
Organizational Programmer
Computer Aided Consulting GmbH
- Development and implementation of customized inventory management systems with integration into financial accounting and cost accounting.
- Technologies: Open VMS, EDRL, Basic.
Technical IT Project Manager
Leichtmetallwerk Karl Wirth
- Introduction of custom software in technical departments.
- Requirements analysis, conception, development, testing and implementation of the custom solution at the Forst main plant.
- Technologies: Open VMS, EDRL, Basic.
Operations Assistant for General Production Organization and Rationalization
Orlita Dosierpumpen GmbH
Relief worker for machining production
Rovema Verpackungsmaschinen
Turner
Westark GmbH
Training as a turner
Flender Maschinen & Getriebebau
Industry experience
See where this freelancer has spent most of their professional time.
Experienced in Manufacturing, Information Technology, Insurance, Professional Services, Media and Entertainment, and Automotive.
Business area experience
See which departments and functions this freelancer has contributed to most.
Experienced in Information Technology, Project Management, Quality Assurance, Production, Business Intelligence, and Sales.
Summary
Achieving customer satisfaction is the main focus of the solutions implemented with my support and also shapes my own approach.
Customer satisfaction is achieved when sustainable process optimization is reached through a holistic approach. Following this insight, I focus my activities accordingly.
Optimizing the business value of individual modern technologies through integration is my preferred area of work.
Customer satisfaction is achieved when this creates a continuous and smooth flow of information. My practical approach is shaped by achieving harmony between organization, technology and people.
My extensive experience from numerous projects, which I have successfully shaped as a Business Analyst, Project Manager, Consultant and Programmer in various industries, enables me to communicate with all project participants on an equal footing.
Due to my experience in all areas of project implementation, I can quickly become familiar with ongoing projects.
Understanding process flows and business relationships in detail leads to an objective evaluation of processes and the identification of additional potential.
The methods of project management, business analysis and modeling were part of my training, and their practical application is part of my professional toolkit.
My strong commitment and hands-on mentality, combined with high quality standards, contribute to the successful implementation of complex projects.
Ultimately, it is customer satisfaction that is reflected in the relatively long project durations I have had in the past.
Skills
Business Analysis, Project Management, Solution Architecture And Strategic Consulting To Optimize Business Processes Based On Business Management Principles In Insurance, Retail And Service Companies.
Project Management
Scrum
Rm&E Methodology
Presentation Techniques
Problem Analysis
Risk Analysis
Selection Procedures
Planned Cost Accounting
Contribution Margin Accounting
Statistical Quality Assurance Methods
Ms Office
Ms Project
Visio
Uml
Mockup
Xml
Xsd
Bpmn
Json
Sql
Jira
Confluence
Policy Administration Systems
Erp/Merchandise Management Systems
Agency Software
Finance And Cost Accounting
E-Commerce
Portals And Cms
Crm
Service Applications
Ecm Systems (Archiving, Dms, Bpms)
Input And Output Management Systems
Asset Management
Esb Systems
Fault-Tolerant Technologies (Ai)
Business Rules Engine
Data Warehouse
Business Intelligence
Languages
Education
Flender Maschinen & Getriebebau
Training as a lathe operator · Lathe operator · Germany
Certifications & licenses
DGQ-Qualitätstechniker
Geprüfter Industriemeister
Statistics
Experience
Global experience
Expertise
Qualifications
Frequently asked questions
Have questions? Find more information here.
Norbert is based in Vaterstetten, Germany and can operate in on-site, hybrid, and remote work models.
Norbert speaks the following languages: German (Advanced), English (Advanced).
Norbert has at least 54 years of experience. During this time, Norbert has worked in at least 22 different roles and for 21 different companies. The average length of individual experience is 2 years and 4 months. Note that Norbert may not have shared all experience and actually has more experience.
Based on recent experience, Norbert would be well-suited for roles such as: Support with the introduction of the Pimcore CMS as well as support services and partner management, Business Analyst, Business Analyst for BPMS.
Norbert's most recent position is Support with the introduction of the Pimcore CMS as well as support services and partner management at Akademisch Arbeitsgemeinschaft GmbH.
In recent years, Norbert has worked for Akademisch Arbeitsgemeinschaft GmbH and AOK Systems GmbH.
Norbert is most experienced in industries like Manufacturing, Information Technology, and Insurance. Norbert also has some experience in Professional Services, Media and Entertainment, and Automotive.
Norbert is most experienced in business areas like Information Technology, Project Management, and Quality Assurance. Norbert also has some experience in Production, Business Intelligence, and Sales.
Norbert has recently worked in industries like Information Technology and Insurance.
Norbert has recently worked in business areas like Information Technology, Product Development, and Quality Assurance.
Norbert holds a Doctorate in Lathe operator from Flender Maschinen & Getriebebau.
Norbert has 6 certificates. Among them, these include: Ausbilder & Sicherheitsmeister, DGQ-Qualitätstechniker, and Geprüfter Industriemeister.
The availability of Norbert needs to be confirmed.
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Average rates for similar positions
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Calculated based on our freelancers’ daily rates as of 7 Nov 2026. Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.
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