BMC Remedy Experts in Hamburg
in minutes from over 15,000 CVs with the power of AI.Hire experts who support Remedy ITSM processes, incident and change workflows, service catalog setup, and integrations with surrounding enterprise systems. Get fast, precise matching with vetted, available freelancers.
Meet FRATCH Experts in Hamburg, who have recently used BMC Remedy
Udo N.
Last position:
Project Manager / Rollout Coordinator at BWI
Rollout of printers and PCs
- Effective management of external service providers to ensure smooth operations.
- Planning and implementation of a global rollout for 150,000 clients.
- Carrying out a comprehensive risk analysis, including overall risk, site-specific risks, and security risks.
- Successful consolidation of two existing ServiceNow systems to optimize service management.
- Close coordination with program management to achieve the project goals.
Manfred B.
Last position:
Interim Manager Managing Director
- Optimization of business results and expansion of sales activities
- Responsible for personnel organization
- Introduction of a document management system (DMS)
- Introduction and optimization of the ERP, CMS and CRM landscape
- Introduction of digital signatures
- Increase in revenue, reduction in costs and increase in EBIT
George G.
Last position:
SAP Authorization Consultant/ SAP Authorization Consulting (Freelancer/SAP Consultant) at Publicly Listed Pharmaceutical Company
- Consulting on SAP authorizations and governance
- Conducting governance consultations, iteration support and project coordination
- Developing solutions for effective control and monitoring of SAP authorizations
- Creating concepts and recommendations
- Drafting detailed concepts to improve the assignment and management of SAP authorizations
- Providing clear recommendations based on established methods and best practices
- Creating/customizing authorizations for MM including MDG/MDM as well as FI, PP including AIRC Services within SAP Finance
- Reviewing existing structures and processes
- Analyzing and evaluating current SAP authorization structures and processes
- Identifying weaknesses and developing optimization strategies
- Conducting trainings and workshops
- Planning and delivering trainings and workshops for awareness
- Sharing knowledge in SAP authorizations, including role assignment, support during iterations and consulting on role development in the pharmaceutical environment.
Silke W.
Last position:
Head of Project Management and Consultancy at Systemtechnik GmbH
- Planning of projects and consulting services: professional, technical and commercial, focusing on transformation for public transport
- Identification and assessment of project risks with development of measures and recommendations for risk minimization and avoidance
- Evaluation of projects and reporting
- Execution of projects and delivery of consulting services on time, with required quality and within budget
- Project, hardware and consulting services forecasting
- Disciplinary and professional staff management
- Team development and coaching
- Resource planning across various locations
- Stakeholder management
- Client management with service and support
- Development of contingency plans
David P.
Last position:
IT Department Manager
- Client support, 2nd, 3rd level, server administration
- Project and process coordination
- Support of MS365 services
- Linux administration
- Provider management
Marian L.
Last position:
IT Service Manager specializing in Change Management at Salzgitter Digital Solutions GmbH
- Reporting and KPI evaluation of service quality
- Daily reconciliation of all planned changes
- Optimizing the change management process
- Exchange with the service center for quality assurance
- Escalation management with the client
- Asset management, including CMDB maintenance
Andreas R.
Last position:
Development at Bausparkasse Schwäbisch Hall
- Coordination of SAP CML, SAP CMS, iBS FIN with Paricon MXF
- Custom development (ABAP, CDS)
Discover over 15,000 top freelancers
Statistics of experts using BMC Remedy
Aggregated from the professional profiles of matched freelancers.
Experience
24 years (Germany: 26 years)
Position duration
1.5 years (Germany: 2 years)
Positions per freelancer
20 (Germany: 19)
Top business areas
Information Technology, Operations, Project Management
Top industries
Manufacturing, Banking and Finance, Information Technology
Certification focus areas
Project Management, Information Technology, Operations
Bachelor's degree or higher
25% (Germany: 77%)
Master's degree or higher
25% (Germany: 42%)
Doctorate
25% (Germany: 4%)
Certifications per freelancer
3 (Germany: 5)
Most common languages
German, English, French
Speak two or more languages
86% (Germany: 97%)
Based on our profile pool as of 19 Sep 2026.
Daily rate distribution
The chart shows how the daily rates of freelancers in this technology in Hamburg are distributed, based on recent contracts on our platform. Each bar covers a rate range — its height shows how many freelancers charge within that range.
Average rates of experts in Hamburg using BMC Remedy
Rates are based on recent contracts and do not include FRATCH margin.
The average daily rate is the mean of all daily rates from recent contracts of comparable freelancers on our platform.
The median daily rate is the middle value of all daily rates — half of comparable freelancers charge less, half charge more. Unlike the average, it is barely affected by outliers.
Calculated based on our freelancers’ daily rates as of 19 Sep 2026. Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.
BMC Remedy experts industry focus
See which industries our matched freelancers work in most often — every figure is calculated live from the freelancers on FRATCH.
- Manufacturing (100%)
- Banking and Finance (86%)
- Information Technology (86%)
- Professional Services (86%)
- Automotive (71%)
- Insurance (71%)
- Government and Administration (71%)
- Transportation (57%)
Please note that freelancers can work across multiple industries, so percentages overlap.
About the technology
What Remedy is for
BMC Remedy, often called Remedy or BMC Remedy ITSM, is used to run structured service management in enterprise environments. Companies rely on it for incident handling, requests, problem records, change control, and approval flows that need clear rules and audit trails.
Common delivery work
- Configure forms, workflows, notifications, and approval paths
- Maintain service catalog and self-service processes
- Adapt incident, problem, and change modules
- Connect Remedy with identity, email, monitoring, and asset tools
- Clean up legacy setups and document the current state
Ecosystem and stack
Strong Remedy professionals know the product’s data model, server components, forms, filters, escalation rules, and integrations. They often work with AR System, ITSM modules, APIs, SQL, and surrounding tools that feed tickets and assets into the platform.
When companies bring in specialists
Teams usually look for freelance support when workflows have become hard to maintain, upgrades are pending, or integrations are failing. They also bring in outside expertise when a local team in Hamburg needs short-term help with a rollout, migration, or support handover.
What strong professionals do differently
A good Remedy specialist does more than change screens. They trace how records move through filters, escalations, and permissions, then fix the process without breaking reporting or controls.
Hiring signals
- The system is stable but painful to change
- Key knowledge sits with one internal person
- Integrations or permissions are causing issues
- New service processes must fit the existing setup
- The team needs documentation and clean handover
Frequently asked questions
Need clarity? These are the questions we hear most often about BMC Remedy.
BMC Remedy is used for IT service management and related enterprise workflows. Teams use it to handle incidents, service requests, problems, changes, and approvals in a controlled way. It is common in larger organizations that need traceability and strict process rules.
They are related, but not identical. BMC Remedy is the name many people still use for the older Remedy ITSM and AR System stack, while BMC Helix ITSM is the newer product line. In hiring, search terms often overlap because many environments still run older Remedy setups or mixed versions.
A strong BMC Remedy specialist can work on forms, workflows, filters, escalations, approvals, and integrations. They should also understand how tickets move through the system and how to keep changes safe for operations. Good documentation and structured handover are part of the job.
The most useful adjacent skills are SQL, API integration, troubleshooting, and a solid grasp of ITSM process design. Many BMC Remedy engagements also need familiarity with data cleanup, access control, and enterprise systems such as email, identity, monitoring, and asset management tools.
It depends on the task, but BMC Remedy work often needs someone who has handled the same kind of workflow or integration before. Simple form updates are different from migrations, performance issues, or deep customization. For a live enterprise system, practical platform knowledge matters more than general theory.
Yes, most BMC Remedy tasks can be done remotely if the freelancer has access to the right environments and stakeholders. That said, on-site sessions in Hamburg can help when the team needs process workshops, release planning, or a hands-on handover. Hybrid work is common for sensitive enterprise systems.
Look for someone who can explain why a workflow behaves a certain way, not just how to edit it. A strong Remedy professional should ask about existing customizations, integrations, permissions, and release constraints before making changes. Clear notes, safe testing, and realistic estimates are good signs.
People usually search for BMC Remedy, Remedy, or BMC Remedy ITSM. Some also refer to the broader BMC ecosystem when they mean the same enterprise service management stack. A good freelancer should understand the older naming as well as current product terminology.
The average hourly rate of freelancers in Hamburg, Germany who have used BMC Remedy in their recent projects is 106 €, which corresponds to a daily rate of about 849 € based on an 8-hour working day.
Of the freelancers in Hamburg, Germany who have used BMC Remedy in their recent projects, 25% hold at least a Bachelor's degree, 25% hold at least a Master's degree, and 25% hold a doctorate.
On average, freelancers in Hamburg, Germany who have used BMC Remedy in their recent projects have 24 years of professional experience, with a single engagement typically lasting around 1.5 years.
The most common languages among freelancers in Hamburg, Germany who have used BMC Remedy in their recent projects are German (100%), English (86%), and French (29%).
The most common industries among freelancers in Hamburg, Germany who have used BMC Remedy in their recent projects are Manufacturing (100%), Banking and Finance (86%), and Information Technology (86%).
The most common business areas among freelancers in Hamburg, Germany who have used BMC Remedy in their recent projects are Information Technology (100%), Operations (86%), and Project Management (86%).
Main locations of FRATCH Experts, who have recently used BMC Remedy
Our freelancers and interim experts are at home across the DACH region — available on-site in the major business hubs or fully remote. Choose a location to discover matched specialists, local market insights and up-to-date availability.
Berlin 
Hamburg Munich Cologne Frankfurt Stuttgart Dusseldorf Leipzig Dortmund Essen Bremen Dresden Hanover Nuremberg 
Munich 
Cologne 
Frankfurt 
Dusseldorf Countries:
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FRATCH CEO
